---
title: 'Technical Account Manager - DACH at Camunda'
canonical: 'https://feeny.ai/job/technical-account-manager-dach-camunda-dach-cnj5as7csyq5'
type: 'job'
last_seen: '2026-10-18'
---

# Technical Account Manager - DACH at Camunda

- **Company:** Camunda
- **Location:** DACH
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-18
- **Apply:** https://jobs.ashbyhq.com/camunda/5c194367-ef3b-49e6-8dac-7feba555915c/application

**Skills:** Enterprise automation, Business process management, Process orchestration, Robotic process automation, Camunda products

> Serve as a trusted technical advisor for enterprise customers, guiding them through Camunda platform adoption and ensuring measurable business value. The role involves creating technical adoption plans, providing hands-on guidance, and collaborating with cross-functional teams to drive customer success.

## Job description

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.

Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team.

Named [GP Bullhound’s Top 100 Next Unicorn list,](https://www.gpbullhound.com/articles/top-100-next-unicorns-the-uk-france-and-germany-lead-with-the-most-promising-technology-companies-in-europe/) 2025 Great Place to Work certified. Visionary in [2025 Gartner® Magic Quadrant™](https://page.camunda.com/wp-2025-gartner-magic-quadrant-for-boat) for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 [Most Flexible Companies](https://flexa.careers/companies/camunda), We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading.

About the role: At Camunda, our Technical Account Managers (TAMs) are trusted technical advisors, partnering closely with our most strategic customers to help them turn their process orchestration vision into measurable business value. In this highly impactful role, you’ll be “in the boat together” with clients from day one – navigating technical challenges, providing expert guidance, and ensuring smooth adoption of our platform at scale. Success means building lasting relationships, accelerating customer outcomes, and making complex technology feel approachable for diverse teams. If you thrive on collaboration, love solving unique challenges, and are excited to empower companies across industries, we want you on our fast-growing, innovative Customer Success team. What you’ll be doing:

- Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey
- Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success
- Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders – from onboarding through ongoing operations
- Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally
- Foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale
- Regularly spend time on-site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives

What you'll bring:

- Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey
- Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success
- Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders – from onboarding through ongoing operations
- Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally
- Foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale
- Regularly spend time on-site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives

Nice to Haves:

- Experience in enterprise automation, business process management, process orchestration, or robotic process automation
- Relevant industry certifications (AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, CKA, etc.)
- Familiarity with Camunda products

This role is an existing vacancy #LI-AL1 #LI-Remote #DACH

What We Have to Offer:

## Compensation

We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition. The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth:

- United States: $150,100.00 to $242,000.00
- United Kingdom: £94,200.00 to £155,000.00
- Singapore: S$186,400.00 to S$279,600.00

If you’re based elsewhere, you’ll be hired via [Remote.com](http://Remote.com) (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview. Equity: We also offer equity (where applicable) through our https://docs.google.com/document/d/1hoyQAPTZ5nV7J47D9n3yqK5hhLj160Xf36iyqEXNOWE/edit?tab=t.0#heading=h.2qon7r4kdfe1.

## Benefits & Perks

We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable.

- Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it.
- In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi.
- Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027.
- Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.
- Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!

AI in our hiring process: Camunda may use AI tools to aid the screening of applications and during the interview process. You can [learn more here](https://camunda.com/ai-in-our-interviewing-process/) ”Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application! Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story! Please be aware that scammers may impersonate Camunda by reaching out about job opportunities. Camunda will only contact candidates from an email address ending in @[camunda.com](http://camunda.com) or @[talent.camunda.com](http://camunda.com). We will never ask candidates for bank account details, checks, payment, or other sensitive financial information as part of our hiring process. If you receive a suspicious message, please do not respond, click any links, or share personal information. Note for recruiting and placement agencies: Camunda does not accept unsolicited agency resumes. Please do not forward resumes to our careers site, employees, or any other Camunda contact unless we have specifically engaged your firm for that search. Camunda will not pay fees related to unsolicited resumes.

For information about how your personal data is processed, please refer to Camunda’s [Applicant Privacy Policy](https://legal.camunda.com/privacy-and-data-protection#applicant-privacy-policy). We note that phone numbers and SMS opt-in data are not shared, sold, or rented to third parties or affiliates for marketing or promotional purposes. By opting in to SMS use, please be aware that:

- Text message frequency may vary;
- Standard text message and data rates may apply; and
- By opting in, you will be enrolled directly in ongoing recruiting text messages from Camunda.

To opt-out, simply select 'No' when prompted during your application. You can also change your preferences at any time by contacting talent-operations@camunda.com.

## About Camunda

## Company Overview
- **One-liner**: Camunda provides an open platform for orchestrating AI agents, people, and systems across end-to-end business processes with built-in governance and auditability.
- **Entity Type**: Private (no recent funding rounds publicly disclosed in provided materials)
- **Headquarters**: Berlin, Germany
- **Founded**: 2008
- **Founders**: Jakob Freund and Bernd Ruecker

## Core Business
- Primary industry: Enterprise process automation and orchestration (BPM, workflow, now agentic orchestration)
- Target customers: Large enterprises in financial services, insurance, telecom, retail, manufacturing, tech, and the public sector (B2B, enterprise)
- Mission or purpose: Enable organizations to design, orchestrate and improve processes — no matter where they are and what they entail — and to move AI from pilots to production with full governance and control.

## Products & Services
- **[Camunda Platform 8 (SaaS / Self-Managed)]**: Cloud-native process orchestration platform built on open standards (BPMN, DMN, Zeebe). Supports workflow automation, decision automation, and now agentic orchestration.
- **[Agentic Orchestration Platform]**: Newest offering that orchestrates autonomous AI agents alongside human tasks and system integrations, with enforceable guardrails, policies, and escalation paths — providing full runtime traceability and audit logs.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Annual Revenue not disclosed; over 750 enterprises use the platform (including 9 of the top 10 global banks).
- **Notable Investors/Partners**: Not specified in provided materials (no funding or investor data within available search results)
- **Growth Signals**: 600+ employees across 30+ countries; fully remote-first; 100,000+ developer community; proven outcomes (93% reduction in cycle time, 30x faster time-to-market, 12x ROI reported by some customers); expanding into agentic orchestration as a new category.

## Competitive Advantages
- **Open Standards Foundation**: Deeply rooted in BPMN (Business Process Model and Notation) — an industry standard — making processes portable and resistant to vendor lock-in.
- **Open Source Core**: Vibrant open-source community (100k+ developers) drives innovation and adoption.
- **Governance & Auditability**: Unlike most AI agent platforms, Camunda builds compliance, approvals, and escalation paths directly into the process layer — crucial for regulated industries (e.g., banking, insurance).
- **Hybrid Autonomy**: Ability to dial agent autonomy up or down per step, blending straight-through processing with human judgment.

## Strategic Focus
- **Agentic Orchestration**: Leading the shift from task-level automation to end-to-end orchestration of AI agents, people, and systems. Emphasis on governance, control, and observability.
- **Enterprise Adoption**: Targeting the "handoff" where most AI projects fail — enforcing decisions and tracking outcomes across complex business processes.
- **Open Ecosystem**: Remaining platform-agnostic and standards-based to enable integration with any LLM, RPA bot, or legacy system.

## Why Work Here
- **Fully Remote**: 100% remote-first organization with employees in 80+ hiring countries. Most roles have no location requirement.
- **Culture & Values**: Strong emphasis on FAITH values (Focus, Ambition, Integrity, Talent, Humor?). Described as "fiercely ambitious" with a culture of ownership and transparency.
- **Benefits**: Home office budget, annual company kickoffs, healthcare, retirement plans, life/disability insurance, up to $1,000/year for self-directed learning, unlimited LinkedIn Learning, fitness benefits, mental health programs, flexible time off.
- **Engineering Culture**: Deep technical challenges at the intersection of process automation, distributed systems, and AI — ideal for engineers who enjoy building high-scale, reliable infrastructure. The company runs its own internal workflows on its product ("we eat our own dog food").
- **Growth & Impact**: As a category-defining company in agentic orchestration, employees have the chance to shape a new market while solving hard problems for the world’s largest banks and enterprises.

## Sources
1. [Camunda Homepage](https://camunda.com/)
2. [About Camunda](https://camunda.com/about/)
3. [Careers Page](https://camunda.com/careers/)
4. [Life at Camunda / FAQ](https://camunda.com/wb-life-at-camunda/)
5. [Open Positions](https://camunda.com/careers/all-jobs/)

## Other roles at Camunda

- [Senior Engineering Operations Manager](https://feeny.ai/job/senior-engineering-operations-manager-camunda-remote-hmp8cf8bybx6)
- [Enterprise Account Executive II - DACH](https://feeny.ai/job/enterprise-account-executive-ii-dach-camunda-remote-6xw1p9wpxz3b)
- [Enterprise Account Executive III - UAE](https://feeny.ai/job/enterprise-account-executive-iii-uae-camunda-remote-fcf3rhng93pv)
- [Senior Delivery Lead - DACH](https://feeny.ai/job/senior-delivery-lead-dach-camunda-remote-5wpakm31m9wj)
- [Corporate Account Executive III - NA](https://feeny.ai/job/corporate-account-executive-iii-na-camunda-remote-fzr625x7v82r)
- [Manager, Engineering - Identity](https://feeny.ai/job/manager-engineering-identity-camunda-remote-p42mfgsk5tsb)
- [Software Engineer, Engineering Operations](https://feeny.ai/job/software-engineer-engineering-operations-camunda-remote-p20zh5k0kq0d)
- [Senior Technical Account Manager - Australia](https://feeny.ai/job/senior-technical-account-manager-australia-camunda-anz-m9y6wghasjg2) — ANZ
- [Enterprise Account Executive III - NA](https://feeny.ai/job/enterprise-account-executive-iii-na-camunda-remote-bstj3zc3s7q3)
- [Senior Product Marketing Manager - EMEA](https://feeny.ai/job/senior-product-marketing-manager-emea-camunda-remote-rqz7f0t4mej5)