--- title: 'Technical Account Manager at Datadog' canonical: 'https://feeny.ai/job/technical-account-manager-datadog-tokyo-9527y782c6as' type: 'job' last_seen: '2026-09-05' --- # Technical Account Manager at Datadog - **Company:** Datadog - **Location:** Tokyo, Japan - **Posted:** 2026-06-24 - **Last confirmed live:** 2026-09-05 - **Apply:** https://careers.datadoghq.com/detail/8020530/?gh_jid=8020530 ## Job description 私たちは、Datadogの社内プロダクト・エキスパートです。テクニカル・ソリューション・チームは、潜在的な顧客を教育し、既存の顧客を満足させ、成功させることで、Datadogの世界的な成長を可能にしています。 テクニカル・アカウント・マネージャー（TAM）はいわゆるポストセールスのポジションで、主にDatadogの包括的な製品や機能のサポート、導入、ガイダンス・ベストプラクティス等を提供することで、大規模な顧客に詳細な技術サービスを継続的に提供します。TAMは、ITオペレーションがどのようにビジネスバリューにつながるかについてのエキスパートであり、信頼できるアドバイザーとして高い評価を受けています。 Datadogでは、人間関係やコラボレーション、そして創造性といったオフィスカルチャーを大切にしています。Datadogが自分に合ったワーク・ライフ・ハーモニーを実現できるよう、ハイブリッド・ワークプレイスとして運営しています。 業務内容： - プリセールス、ポストセールス、更新プロセスに沿った顧客への技術サポートと製品導入のアドバイス - お客様のIT運用環境を定期的に分析し、Datadogの価値を最大化するための提案 - お客様の目標やユースケースを把握し、プロセス変更、製品採用、設定、追加機能など、お客様の要件を満たすための提案 - お客様のチャンピオンの指導とトレーニング - お客様との月次・四半期ビジネスレビューへの参加と準備 - Datadogの製品管理、エンジニアリング、技術サービスチームと連携し、新機能や製品の特定を支援 - 技術的な製品導入と顧客の成功のためのベストプラクティスの継続的な進化 募集要項： - プリセールス/ポストセールス環境において、技術および価値に基づくプレゼンテーションやデモを実施した経験 - セルフスターターで、技術に精通したプロフェッショナルであり、企業のビジネス要件を理解し、Datadogの価値や技術的詳細を役員レベルのエグゼクティブや顧客企業における技術のエキスパート、その間にいるすべての人に説明することが容易であるこ - AWS、AzureまたはGCPのハンズオンの経験がある方 - Python、Javascript、Ruby、Perl、Go、PHP、またはChef/Puppetなどのスクリプト言語 - CI/CDツール（例：Jenkins、Gitlabなど） - コンテナ化ツール（Docker、Kubernetes、Rancherなど) ボーナスポイント： - 次のいずれかの経験をお持ちの方（Java、Python、Ruby、Go、Node.JS、PHP、または.NETのいずれかの開発経験） - SaaS業界におけるカスタマーサポートまたは顧客対応経験 - 大規模なシステムの運用に係るSREの経験 Datadogは、さまざまな立場の人々を大切にしています。誰もが初日から上記の資格をすべて満たすわけではないことは理解しています。それでも構いません。テクノロジーに情熱を持ち、スキルを伸ばしたいと思っている方は、ぜひご応募ください。 福利厚生と成長機会： - 最高のオンボーディング - 継続的な専門能力開発、製品トレーニング、キャリアパスの提供 - 新入社員への株式付与（RSU / 譲渡制限付株式ユニット）および従業員株式購入制度（ESPP） - 社内ネットワーク構築のためのメンターおよびバディ・プログラム - インクルーシブな企業文化、コミュニティ・ギルドへの参加機会 - 幅広く手厚い医療関連の福利厚生制度 - 企業型確定拠出年金（401K） 上記の内容は、就業する国やDatadogでの雇用内容によって異なる場合があります。 #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on [Instagram](https://www.instagram.com/datadoghq/?hl=en), [LinkedIn,](https://www.linkedin.com/company/datadog) and [Datadog Learning Center.](https://learn.datadoghq.com/) Equal Opportunity at Datadog: Datadog is proud to offer [equal employment opportunity](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our [Candidate Legal Notices](https://www.datadoghq.com/legal/candidate-legal-notices/) for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete [this form](https://docs.google.com/forms/d/e/1FAIpQLSeoJeduEZ2NdZF_65uZmWUrCM-zee7yADXX1s6Xr9zAGq8iKA/viewform). This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s [Applicant and Candidate Privacy Notice](https://www.datadoghq.com/legal/applicant-candidate-privacy/). For information on our AI policy, please visit [Interviewing at Datadog AI Guidelines](https://www.datadoghq.com/legal/interviewing-at-datadog-ai-guidelines/). ## About Datadog ## Company Overview - **One-liner**: Datadog provides a unified cloud monitoring and security platform for developers, IT operations, and business teams to gain end-to-end visibility across their entire technology stack. - **Entity Type**: Public (NASDAQ: DDOG) - **Headquarters**: New York, NY, United States - **Founded**: 2010 - **Founders**: Olivier Pomel and Alexis Lê-Quôc ## Core Business - **Primary industries**: Cloud monitoring, observability, application security, IT operations, DevOps - **Target customers**: B2B – from SMBs to large enterprises, serving developers, IT operations, security teams, and business users - **Mission/purpose**: “We are building the modern monitoring and security platform for developers, IT operations teams and business users in the cloud age.” [datadoghq.com](https://www.datadoghq.com/) ## Products & Services - **Infrastructure Monitoring**: Metrics collection and visualization for servers, containers, cloud services, and hybrid environments. - **APM (Application Performance Monitoring)**: Trace and optimize application performance end-to-end. - **Log Management**: Centralized log ingestion, analysis, and exploration with sensitive data scanning and audit trail. - **Security**: Unified security and observability – including Cloud SIEM, Application Security Management, and runtime detection to defend against AI-powered attacks. [datadoghq.com](https://www.datadoghq.com/product/security/) - **Digital Experience Monitoring (DEM)**: Synthetic monitoring (browser & API tests) and Real User Monitoring (RUM) for frontend performance. - **Bits AI**: AI agents that chat, investigate, and remediate issues; includes Watchdog for proactive anomaly detection. - **Network Monitoring**: Analyze network traffic patterns across cloud environments. - **Service Management** and **Software Delivery**: Incident response, workflow automation, CI Visibility, DORA Metrics, and OpenTelemetry support. - **Database Monitoring** and **Data Streams Monitoring**: Deep visibility into databases and streaming pipelines. ## Market Standing - **Valuation/Market Cap**: ~$39.9 billion (as of mid-2026) [linkedin.com](https://www.linkedin.com/company/datadog) - **Key Metric**: FY2025 annual revenue of $3.43 billion [jobsbyculture.com](https://jobsbyculture.com/blog/working-at-datadog-2026) - **Notable Investors/Partners**: Index Ventures (led Series C), with total funding of ~$1.67 billion including IPO proceeds. [linkedin.com](https://www.linkedin.com/company/datadog) - **Growth Signals**: - Recognized as a Leader in the **Gartner Magic Quadrant for Observability Platforms** and for **Digital Experience Monitoring**; also named a Leader in **The Forrester Wave: AIOps Platforms, Q2 2025**. [datadoghq.com](https://www.datadoghq.com/) - Headcount grew to approximately **10,100 employees** by April 2026 (up from ~8,100+ reported earlier). [jobsbyculture.com](https://jobsbyculture.com/blog/working-at-datadog-2026) - Maintains a strong Glassdoor rating of **4.2/5.0**, with ~80% of employees recommending to a friend. [jobsbyculture.com](https://jobsbyculture.com/blog/working-at-datadog-2026) ## Competitive Advantages - **Unified platform**: Combines infrastructure monitoring, APM, log management, and security in a single solution – reducing tool sprawl. - **AI-native capabilities**: Bits AI agents and Watchdog provide automated root-cause analysis, remediation, and proactive insights. - **Industry recognition**: Consistently placed as a Leader in multiple analyst quadrants (Gartner, Forrester), validating product quality and market presence. - **Scale and ecosystem**: 700+ integrations, a rich marketplace, and broad support for OpenTelemetry and other open standards. ## Strategic Focus - **AI and automation**: Deep investment in AI-driven features (Bits AI, Watchdog, automated remediation) to reduce toil and improve mean-time-to-resolution. - **Security observability**: Extending the platform to unify security and observability – a key differentiator as threats become more complex. - **Global expansion**: Growing employee presence across the Americas, EMEA, and Asia Pacific (53 countries) to serve a widening customer base. [careers.datadoghq.com](https://careers.datadoghq.com/) ## Why Work Here - **Culture**: Transparent, inclusive, and engineering-driven. Diversity and inclusion are core values, with active Employee Resource Groups. [careers.datadoghq.com](https://careers.datadoghq.com/) - **Flexibility**: Operates a flexible work environment supporting remote, hybrid, and office cultures – “Innovation happens everywhere”. [careers.datadoghq.com](https://careers.datadoghq.com/) - **Benefits**: Generous benefits tailored by region, covering physical, mental, and financial wellness. [careers.datadoghq.com](https://careers.datadoghq.com/) - **Growth**: 454 open positions globally (as of mid-2026) across engineering, sales, product, marketing, and technical solutions – with opportunities to work on cutting-edge observability and AI challenges. [jobsbyculture.com](https://jobsbyculture.com/blog/working-at-datadog-2026) - **Ratings**: CEO Olivier Pomel enjoys ~87% approval; overall Glassdoor rating is 4.2/5.0 (Work-Life 3.8, Compensation 3.9, Culture 4.0). [jobsbyculture.com](https://jobsbyculture.com/blog/working-at-datadog-2026) ## Sources 1. [datadoghq.com](https://www.datadoghq.com/) 2. [careers.datadoghq.com](https://careers.datadoghq.com/) 3. [jobsbyculture.com](https://jobsbyculture.com/blog/working-at-datadog-2026) 4. [linkedin.com](https://www.linkedin.com/company/datadog) ## Other roles at Datadog - [Staff Developer Advocate - Leadership](https://feeny.ai/job/staff-developer-advocate-leadership-datadog-california-9f17qhzv3sr3) — California, United States / Colorado, United States / New York, NY / Texas, United States - [Manager I, Engineering - Coordination Systems Storage](https://feeny.ai/job/manager-i-engineering-coordination-systems-storage-datadog-new-york-new-york-r3cmdags7wvn) — New York New York, United States - [Senior Partner Manager - Channels (Security)](https://feeny.ai/job/senior-partner-manager-channels-security-datadog-sydney-gt81vgcskrbs) — Sydney, Australia - [Senior Partner Manager - Channels (Security)](https://feeny.ai/job/senior-partner-manager-channels-security-datadog-singapore-0y7tccvt02q2) — Singapore - [Executive Assistant II](https://feeny.ai/job/executive-assistant-ii-datadog-tokyo-wf3vkv0vyf6z) — Tokyo, Japan - [Technical Escalations Engineer 2 (Revenue and Cost Management) - US-East](https://feeny.ai/job/technical-escalations-engineer-2-revenue-and-cost-management-us-east-datadog-ewmmfs1fz340) — Boston, MA / New York New York, United States - [Enterprise Customer Success Manager](https://feeny.ai/job/enterprise-customer-success-manager-datadog-seoul-f1n9hxm7evd1) — Seoul, South Korea - [Senior Security Engineer, Vulnerability Management](https://feeny.ai/job/senior-security-engineer-vulnerability-management-datadog-boston-66xre7b02zhc) — Boston, MA / New York New York, United States - [Curriculum Manager](https://feeny.ai/job/curriculum-manager-datadog-new-york-new-york-10he85k60hn8) — New York New York, United States - [Staff Product Manager - Bits Release](https://feeny.ai/job/staff-product-manager-bits-release-datadog-new-york-new-york-raq5v0xdcgrk) — New York New York, United States