---
title: 'Technical Account Manager at Fable Security'
canonical: 'https://feeny.ai/job/technical-account-manager-fable-security-remote-pwvj43x8pm52'
type: 'job'
last_seen: '2026-09-11'
---

# Technical Account Manager at Fable Security

- **Company:** Fable Security
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-04-30
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/fable/80ec965b-dd36-4227-8c31-13db94ad57d5

## Job description

## About Fable Security

AI-driven threats and human error are today’s biggest enterprise security risks. Cybercriminals don’t hack systems—they exploit people. Human errors drive 70% of security breaches, making human behavior the primary and growing attack surface. At Fable, we believe that the right tools can convert people from targets to another layer of defense. Fable is the human risk platform that directly shapes employee behavior. Designed for simplicity and enterprise scale, our agentic platform synthesizes complex employee data, pinpoints risky behaviors, and deploys highly relevant interventions to people automatically, in real time, right where they work. Backed by Redpoint Ventures and Greylock Partners and founded by early Abnormal Security team members, Fable is solving cybersecurity’s biggest challenge in a multi-billion-dollar market. Our team includes alumni from Meta, Twitter, Flexport, and top-tier universities like Waterloo, Columbia, Berkeley, Purdue, CMU, Stanford, UCLA, and USC. We are experiencing explosive growth, making this a career-defining opportunity to join and shape the future of security.

## Role Summary

As a Technical Account Manager, you will own the post‑sale technical relationship for a portfolio of customers. You’ll lead onboarding and implementation, drive adoption and value realization, surface product feedback, and act as the bridge between our customers and our product/engineering teams. Your goal is to deliver measurable ROI, reduce time‑to‑value, and foster long‑term renewals and expansion.

## Key Responsibilities

- Onboarding & Implementation
- Lead technical kickoff calls and project‑manage the implementation process
- Configure integrations, data feeds, and custom workflows to meet customer needs
- Develop detailed onboarding plans with timelines, milestones, and success criteria
- Customer Enablement & Adoption
- Conduct regular health checks and usage reviews
- Deliver tailored training sessions
- Identify and mitigate adoption blockers; proactively surface risk signals
- Advise customers on developing and operationalizing a human risk program roadmap, from baseline awareness to measurable culture change
- Partner with CISOs and security leaders to integrate Fable’s behavioral insights and automation into their larger cybersecurity strategy
- Provide best-practice frameworks for maturing human risk management over time
- Technical Advocacy & Escalation
- Serve as the primary technical contact for your accounts
- Triage and prioritize support tickets, collaborating with Engineering
- Escalate critical issues and drive resolution through cross‑functional coordination
- Value Realization & Expansion
- Build business‑case analyses and ROI reports to demonstrate realized value
- Quantify the maturity and impact of customers’ human risk programs, translating behavioral improvements into business-level outcomes
- Partner with AEs on upsell and renewal conversations
- Identify expansion opportunities
- Product Feedback & Roadmap
- Collect and synthesize customer feedback, feature requests, and competitive insights
- Evangelize new product capabilities and beta programs
- Liaise with Product and Engineering to influence roadmap priorities
- Relationship Management
- Develop trusted advisor relationships with technical and security stakeholders (e.g., CISOs, SecOps)
- Coordinate Quarterly Business Reviews (QBRs) to align on goals, KPIs, and success metrics

## Qualifications

- 3–5 years of customer‑facing technical roles in a SaaS environment (e.g., TAM, Solutions Engineer, Implementation Specialist)
- Proven track record driving technical implementations and adoption for mid‑market or enterprise customers
- Strong project management skills with attention to detail and accountability
- Exceptional written and verbal communication skills; able to present to both technical and executive audiences
- Customer‑obsessed mindset with a bias for proactive problem‑solving and escalation management
- Experience in cybersecurity, risk management, or compliance domains

Nice‑to‑Haves

- Familiarity with SIEM, IAM, UEBA, or SSO platforms
- Prior background in high‑velocity startup environments
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience

## What We Offer

- Competitive base salary + bonus on renewals and expansions
- Equity in a venture‑backed, high‑growth company
- Comprehensive benefits: health, dental, vision, 401(k) with match
- Flexible PTO

## About Fable Security

## Company Overview
- **One-liner**: Fable Security provides an AI-powered human risk management platform that assesses employee behavior and delivers targeted interventions to reduce security incidents.
- **Entity Type**: Private (Seed, Series A, and Venture rounds; total funding of $62M as per LinkedIn data)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2024
- **Founders**: Nicole Jiang-Gibson (CEO) and Sanny Liao (Co-Founder & CPO)

## Core Business
- **Primary industry**: Cybersecurity / Human Risk Management
- **Target customers**: Enterprise B2B (security teams, CISOs)
- **Mission or purpose statement**: “Eliminate the human attack surface” by blending engineering, behavioral science, and AI to make employees the strongest line of defense.

## Products & Services
- **Agentic Human Risk Platform**: An end-to-end suite that synthesizes employee data (role, access, behavior, threat exposure) to identify risky behaviors and automatically deploy interventions.
- **AI-Generated Video Briefings**: Crisp, bite-sized training videos tailored to real threats, replacing generic security awareness modules.
- **Phishing Simulations**: Tests employees on threats they are likely to encounter and measures resilience improvements.
- **Behavioral Interventions**: Real-time nudges, chats, and AI-generated content that directly shape security habits.
- **Human Risk Reporting**: Board-ready dashboards that highlight metrics like reporting rates (claimed 2.4× improvement) and risk reduction.
- **Secure AI Enablement**: Helps organizations build a culture of safe AI use without slowing adoption.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding of $62M (Seed $6.5M led by Greylock in 2024; Series A $24.5M led by Redpoint in 2025; Venture Round $31M from Greylock and Redpoint in 2025). *Note: Tracxn reports $86.3M total funding, which may represent a different aggregation or subsequent rounds.*
- **Notable Investors/Partners**: Greylock Partners, Redpoint Ventures
- **Growth Signals**: Headcount grew from ~1 to 58 employees (LinkedIn reports +6500% YoY); launched board-ready human risk reporting in October 2025; strong talent inflow from companies like Abnormal AI, Rippling, and Vanta.

## Competitive Advantages
- **AI + Behavioral Science Moat**: Combines adtech-style personalization (analyzing behavior, context, and risk) with security education to create habit-forming interventions.
- **Agentic Automation**: The platform autonomously detects risks, selects the right intervention, and deploys it in real time without manual effort.
- **End-to-End Suite**: Covers assessment, simulation, training, and reporting in a single platform, lowering integration complexity.
- **Founding Team Experience**: Co-founders led product and data science at Abnormal AI, a standout email security company.

## Strategic Focus
- Continue scaling the agentic platform to cover emerging threats (AI misuse, new attack vectors).
- Expand enterprise sales and board-level reporting to become the standard for human risk management.
- Deepen AI capabilities for automated intervention generation and real-time risk scoring.

## Why Work Here
- **Culture**: Values include extreme ownership, fast iteration, raising the bar, and building mutual trust. Described as “creative, aligned, and momentum-driven.”
- **Work Style**: Autonomy and deep focus are encouraged; the team moves fast and expects high output.
- **Engineering**: Building AI that treats humans as the solution, not the problem. Strong mentorship culture; interns report accelerated growth.
- **Location**: Headquarters in San Francisco, with a small presence in Canada. Remote/hybrid policy not explicitly stated, but roles appear to be in-office or hybrid given the SFO base.
- **Team**: Composed of industry veterans from companies like Abnormal AI, Palo Alto Networks, and other security startups; 24% of staff in technical roles.

## Sources
1. [fablesecurity.com](https://fablesecurity.com/)
2. [Fable Security About page](https://fablesecurity.com/about/)
3. [Fable Security Careers page](https://fablesecurity.com/careers/)
4. [LinkedIn Company Profile](https://www.linkedin.com/company/fable-security)
5. [Tracxn Profile](https://tracxn.com/d/companies/fablesecurity/__kDZ1w-yfTL1YAvfaIPjzkM-bmPAhgPP4uKxVFUA9Zy4)

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