--- title: 'Technical Account Manager at Figma' canonical: 'https://feeny.ai/job/technical-account-manager-figma-san-francisco-ca-new-york-ny-gepcr4pg9sff' type: 'job' last_seen: '2026-09-13' --- # Technical Account Manager at Figma - **Company:** Figma - **Location:** San Francisco CA • New York NY •, United States - **Compensation:** $140k–$296k - **Posted:** 2026-09-09 - **Last confirmed live:** 2026-09-13 - **Apply:** https://boards.greenhouse.io/figma/jobs/6181922004?gh_jid=6181922004 ## Job description Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Account Manager (TAM), you will serve as a trusted technical advisor to some of Figma's largest enterprise customers, working closely with customer enablement, sales, and product teams to guide sophisticated implementations involving identity systems, APIs, integrations, governance, and extensibility. This role sits at the intersection of customer success, enterprise architecture, and developer workflows, with a goal of reducing technical risk, accelerating adoption, and ensuring customers are set up for long-term success. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals - Lead structured technical engagements that assess customers’ current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation - Guide customers through enterprise API usage and system integrations, helping them extend Figma’s capabilities within their broader technology ecosystems - Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities (Code to Canvas) - Deliver technical workshops and training sessions to help customers confidently use sophisticated platform features - Collaborate cross-functionally with sales, customer experience, and product teams to ensure customers receive cohesive and high-impact technical guidance - Surface technical insights and opportunities that support renewals, expansion, and long-term account growth - Build strong relationships with technical stakeholders and executive sponsors by clearly translating technical concepts into business value We'd love to hear from you if you have: - 5+ years of experience in technical account management, solutions engineering, enterprise customer success, or a related technical advisory role within a SaaS organization - A solid understanding of enterprise systems, APIs, integrations, development frameworks and identity management frameworks - Experience advising on or implementing AI-powered solutions within enterprise environments, including evaluating architectural considerations, governance requirements, and integration strategies for emerging AI technologies - Superb communication skills and the ability to confidently engage both technical and non-technical audiences - A consultative mentality and a passion for navigating multiple stakeholders within complex customer environments helping tackle technical challenges While it’s not required, it’s an added plus if you also have: - Familiarity using Figma or other design and developer collaboration tools - Understanding how to tailor AI output through the use of guidelines and skills to enrich context for MCP servers and LLMs - A background in frontend development or familiarity with design-to-code workflows - Delivered technical workshops, enablement sessions, or advisory services in past roles At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000—$296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an [equal opportunity workplace](https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with [Figma's Candidate Privacy Notice](https://www.figma.com/legal/candidate-privacy-notice/). ## About Figma ## Company Overview - **One-liner**: Figma is a collaborative, AI-powered interface design and digital whiteboarding platform that enables teams to brainstorm, design, and build digital products together in a web-based environment. - **Entity Type**: Private (Series F, raised $749M total) - **Headquarters**: San Francisco, California, United States - **Founded**: 2012 - **Founders**: Dylan Field (CEO) and Evan Wallace ## Core Business - **Primary industry**: Collaborative design software, product development platforms - **Target customers**: B2B and B2C; serves designers, developers, product managers, marketers, and educators across enterprises, SMBs, and individual creators. 95% of the Fortune 500 uses Figma [figma.com](https://www.figma.com/). - **Mission**: To make design accessible to all. The company believes that "nothing great is made alone." ## Products & Services - **Figma Design**: The core web-based collaborative interface design tool for exploring, iterating, and prototyping digital products. Features include vector editing, prototyping, and design systems. - **FigJam**: An online digital whiteboard for brainstorming, meetings, and collaborative work, built for all skill levels. - **Dev Mode**: A dedicated workspace in Figma that helps bridge the gap between design and code, allowing designers and developers to work in different modes within the same files. - **Figma Sites**: A tool enabling designers to build and publish dynamic websites with limitless interactions and customizations, powered by code and AI. - **Figma Buzz**: A product for brand and marketing teams to create visual assets at scale while maintaining brand consistency, featuring built-in AI capabilities. - **Figma Make**: An AI-powered prompt-to-code tool that turns written descriptions or existing designs into working prototypes or apps. - **Figma Motion**: A new timeline-based animation tool introduced at Config 2026 for creating motion designs directly on the canvas. - **Figma for Education**: A dedicated offering for educational institutions. ## Market Standing - **Valuation**: Not publicly disclosed (the planned $20B Adobe acquisition was blocked by regulators in 2023; subsequent Series F in 2024 was at an undisclosed valuation). - **Key Metric**: Over $749M in total funding raised across 7 rounds (latest: Series F, $416M, May 15, 2024) [tracxn.com](https://tracxn.com/d/companies/figma/__ax4OtPOcmyjsFUT81_oGsjztypgqH8K3cQ0_zcUnNBo). - **Notable Investors**: Greylock Partners, Andreessen Horowitz, Sequoia Capital [tracxn.com](https://tracxn.com/d/companies/figma/__ax4OtPOcmyjsFUT81_oGsjztypgqH8K3cQ0_zcUnNBo). - **Growth Signals**: Over 1,600 employees globally (as of Q1 2025); 2,877 as of April 2026 [tracxn.com](https://tracxn.com/d/companies/figma/__ax4OtPOcmyjsFUT81_oGsjztypgqH8K3cQ0_zcUnNBo). Approximately 85% of monthly active users are based outside the U.S., and over 50% of revenue is from outside the U.S. Two-thirds of monthly active users are not designers, indicating strong cross-functional adoption [figma.com/newsroom](https://www.figma.com/newsroom/). Recently achieved ISO 42001 certification for responsible AI use (July 2026). ## Competitive Advantages - **Browser-native architecture**: Figma was the first design tool built for the web, enabling real-time multiplayer collaboration without installation or file syncing issues. - **Massive installed base**: 95% of Fortune 500 companies use Figma, creating a powerful network effect and ecosystem lock-in. - **Cross-functional adoption**: With 2/3 of MAUs being non-designers, Figma has successfully expanded beyond design teams into product, engineering, and marketing. - **AI-native platform**: Recent investments in AI (Figma Make, AI design agents, AI-powered code generation) position the platform at the intersection of design and AI. - **Open ecosystem**: Strong plugin and community ecosystem, plus open-source contributions. ## Strategic Focus - **AI integration**: Deepening AI capabilities across the entire product suite, including AI-powered design agents, prompt-to-code tools, and automated workflows. - **Expanding beyond design**: Growing into a full product development platform that spans ideation (FigJam), design (Figma Design), development (Dev Mode, Figma Make), and publishing (Figma Sites, Figma Buzz). - **Global expansion**: Over half of revenue comes from outside the U.S., with dedicated offices in São Paulo, Tokyo, Singapore, Sydney, London, Berlin, Paris, and Tel Aviv. - **Enterprise adoption**: Building out enterprise-grade security (ISO 42001 certified), compliance, and governance features. ## Why Work Here - **Culture**: Values-driven with a focus on "Build Community," "Run with It," "Love Your Craft," "Grow as You Go," and "Play." Emphasis on kindness, connection, and lifting each other up [figma.com/careers](https://www.figma.com/careers/). - **Remote/Hybrid**: Hiring across global hubs and remotely in the US and Canada. Offices in 13 locations worldwide: San Francisco, New York City, Seattle, London, Paris, Berlin, Tokyo, Singapore, Bengaluru, Sydney, São Paulo, and Tel Aviv. - **Engineering culture**: Strong investment in engineering with active hiring for AI/ML, distributed systems, graphics, infrastructure, and security roles. Annual "Maker Week" encourages exploration of wild, imaginative ideas. - **Benefits**: Competitive salary & equity; health, dental, and vision insurance; retirement with company contribution; parental leave & fertility support; mental health and wellness benefits; generous PTO; company recharge days; learning & development stipend; work from home stipend; cell phone reimbursement [figma.com/careers](https://www.figma.com/careers/). - **Diversity**: Equal opportunity workplace with Figmate Community Groups focused on shared characteristics and life experiences. Dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, or veteran status. - **Growth**: Fast-growing company (1,600+ to 2,877 employees in ~1 year) with significant opportunities for career advancement and impact. ## Sources 1. [Figma Careers Page](https://www.figma.com/careers/) 2. [Figma Website](https://www.figma.com/) 3. [Figma Newsroom](https://www.figma.com/newsroom/) 4. [Tracxn Company Profile](https://tracxn.com/d/companies/figma/__ax4OtPOcmyjsFUT81_oGsjztypgqH8K3cQ0_zcUnNBo) 5. [Greenhouse Job Board](https://boards.greenhouse.io/figma/jobs/5814274004?gh_jid=5814274004) ## Other roles at Figma - [Director, SMB Sales (London, United Kingdom)](https://feeny.ai/job/director-smb-sales-london-united-kingdom-figma-london-m8c3y9rbj7gg) — London, United Kingdom - [Manager, Mid-Market Sales (London, United Kingdom)](https://feeny.ai/job/manager-mid-market-sales-london-united-kingdom-figma-london-24398csdvyme) — London, United Kingdom - [Executive Assistant, Sales (São Paulo, Brazil)](https://feeny.ai/job/executive-assistant-sales-sao-paulo-brazil-figma-sao-paulo-vpmhcq4bjpng) — São Paulo, Brazil - [Design Program Manager, AI Evals (London, United Kingdom)](https://feeny.ai/job/design-program-manager-ai-evals-london-united-kingdom-figma-london-ynntwq4w6qn9) — London, United Kingdom - [Security Scientist](https://feeny.ai/job/security-scientist-figma-san-francisco-ca-new-york-ny-ccx230beddax) — San Francisco CA • New York NY •, United States - [Senior Analyst, Revenue Transformation](https://feeny.ai/job/senior-analyst-revenue-transformation-figma-san-francisco-ca-new-york-ny-yx5sbgz3vec5) — San Francisco CA • New York NY •, United States - [Account Executive, Mid-Market, Mandarin Speaking (Singapore)](https://feeny.ai/job/account-executive-mid-market-mandarin-speaking-singapore-figma-singapore-qcs85xzvwgjg) — Singapore - [Technical Program Manager](https://feeny.ai/job/technical-program-manager-figma-san-francisco-ca-new-york-ny-wx1ky21c5wyx) — San Francisco CA • New York NY •, United States - [Designer Advocate](https://feeny.ai/job/designer-advocate-figma-san-francisco-ca-new-york-ny-4rxavspf8y60) — San Francisco CA • New York NY •, United States - [GTM Systems Architect](https://feeny.ai/job/gtm-systems-architect-figma-san-francisco-ca-new-york-ny-kjgabhnyxsm5) — San Francisco CA • New York NY •, United States