--- title: 'Technical Account Manager at Gruve' canonical: 'https://feeny.ai/job/technical-account-manager-gruve-mumbai-s7hqtbj9yy5h' type: 'job' last_seen: '2026-09-09' --- # Technical Account Manager at Gruve - **Company:** Gruve - **Location:** Mumbai, India - **Posted:** 2026-09-09 - **Last confirmed live:** 2026-09-09 - **Apply:** https://gruve.ai/careers/?gh_jid=5418197008 ## Job description ## About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary: We are seeking a highly skilled Technical Account Manager with strong hands-on experience in Network Security, Firewall technologies, and team leadership. The ideal candidate will be an individual contributor as well as a team manager, capable of driving complex projects while also mentoring and managing a team of Network Security Engineers and Consultants. Key Responsibilities: - Lead and manage end-to-end network security projects across global enterprise environments. - Act as a technical subject matter expert on Palo Alto Networks, FortiGate, Cisco Firewalls, and Load Balancers (Citrix/F5). - Design, implement, and manage security rules and configurations on Palo Alto and FortiGate firewalls. - Troubleshoot Layer 4 and Layer 7 application and connectivity issues. - Oversee Global Protect VPN configurations and support. - Manage firewall backups and recovery operations for business continuity. - Collaborate with stakeholders to define project scope, objectives, timelines, and deliverables aligned with PMP and ITIL frameworks. - Develop and enforce Standard Operating Procedures (SOPs) for configuration changes and operational processes. - Lead, mentor, and manage a team of network security engineers and consultants, ensuring high-quality project delivery. - Interface with clients, vendors, and internal teams to present project status, security recommendations, and risk assessments. - Lead and mentor a team of network security engineers and consultants. - Allocate tasks, review configurations, and guide the team to ensure quality and timely delivery. - Conduct training and upskilling sessions for team members on security best practices and tools. - Drive continuous improvement initiatives across network security operations. Basic Qualifications: - A Bachelor’s or Master's in one of: Computer Science or Related filed. - 8+ years of overall experience in Network Security and Project Management. - Strong hands-on expertise with Palo Alto or FortiGate firewalls and Load Balancers (F5/Citrix). - In-depth understanding of Network Security, Firewalls, VPN, and advanced troubleshooting at L4-L7. - Proven experience managing global security infrastructure projects. Preferred Qualifications: - Knowledge of ITIL processes, change management, and incident/problem management. - Experience in creating security rules, policy updates, and access control configurations. - PCNSA (Palo Alto Networks Certified Network Security Administrator) - PCNSE (Palo Alto Networks Certified Network Security Engineer) - NSE4 (Fortinet Network Security Expert Level 4) - Citrix (Networking / ADC) ## Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted. ## About Gruve ## Company Overview - **One-liner**: Gruve provides AI-native cybersecurity, infrastructure, and data services that help enterprises deploy and secure AI at scale. - **Entity Type**: Private (Series A, Seed stage) - **Headquarters**: Redwood City, California, United States - **Founded**: 2024 - **Founders**: Tarun Raisoni (CEO, Co-Founder) ## Core Business - **Industry**: IT Services and IT Consulting; AI Security & Infrastructure - **Target Customers**: Large enterprises (B2B), including those in regulated industries requiring private AI deployment and advanced security operations. - **Mission / Purpose**: Enable scalable, secure, and measurable AI execution in production by delivering an AI-native approach to enterprise services. ## Products & Services - **PulseAI**: A private AI infrastructure platform that enables enterprises to deploy generative AI on-premises, in the cloud, or in hybrid environments – production-ready in under two weeks. (SaaS/infrastructure) - **AI SOC**: An AI-driven Security Operations Center that combines AI detection, automated investigation, and intelligent response to improve security team efficiency and reduce risk. (Managed service/SaaS) - **Digital Forensics & Incident Response**: Structured methodologies for preserving evidence, investigating incidents, and accelerating recovery. (Service) - **Enterprise AI Transformation Services**: Consulting and implementation services including data science, Kubernetes SRE, forward deployment engineering, and AI solution architecture. (Professional services) ## Market Standing - **Valuation**: Not disclosed - **Total Funding**: USD $57.5 million (across Seed and Series A rounds) - **Key Investors**: Mayfield Fund (lead in Series A), Xora Innovation (lead in prior round) - **Notable Acquisitions**: SecurView (July 2024), NetServ (September 2024), Lumos (October 2024) - **Growth Signals**: 120.3% YoY employee growth (from ~134 to 413 employees); operations across 9 countries; featured in Cybersecurity Insiders on AI agent governance. ## Competitive Advantages - **AI-Native Architecture**: Unlike legacy stacks built for static software, Gruve designs for dynamic AI workloads (probabilistic decisions, context retrieval, autonomous actions). - **Speed to Scale**: Claims 500MW+ of distributed edge AI inference capacity and a 30% cost advantage over alternatives. - **Integrated Security & AI**: Combines private AI infrastructure (PulseAI) with an AI-powered SOC, covering the entire lifecycle from deployment to defense. - **Talent & Expertise**: Team draws from top firms (Cisco, IBM, Infosys) and includes deep Kubernetes, data science, and cybersecurity specialists. ## Strategic Focus - **Private AI Deployment**: Helping enterprises keep AI workloads on their own infrastructure to maintain data ownership, governance, and security. - **AI Security Governance**: Developing solutions to govern AI agents as a new attack surface, as highlighted in their recent thought leadership. - **Global Expansion**: Operating in 9 countries (US, India, South Korea, UAE, Singapore, Japan, Saudi Arabia, Germany, Canada) with plans to scale further. - **Partner Ecosystem**: Working closely with hyperscalers (noted VP of Hyperscaler Solutions) and achieving Red Hat advanced tier partner status. ## Why Work Here - **High Growth Environment**: Headcount more than doubled in the past year, offering rapid career progression and the chance to shape a young company. - **Culture of Trust**: Core values include giving trust from day one, constructive feedback, and a championship mindset. - **Global & Remote-Friendly**: Offices in 4 countries (US, India, Singapore, UAE) and remote roles posted; a distributed team with cultural diversity. - **Learning & Impact**: Mentorship programs, opportunities to lead innovative projects in AI and security, and the ability to work on cutting-edge infrastructure. - **Notable Perks**: Focus on career development, knowledge sharing, and a "people-first" approach. ## Sources 1. [gruve.ai – Company homepage](https://gruve.ai/) 2. [gruve.ai – About Us](https://gruve.ai/about-us/) 3. [gruve.ai – Life at Gruve](https://gruve.ai/life-at-gruve/) 4. [linkedin.com/company/gruveai – LinkedIn Company Page](https://www.linkedin.com/company/gruveai) 5. [job-boards.greenhouse.io/gruve – Careers Page](https://job-boards.greenhouse.io/gruve) ## Other roles at Gruve - [Network & Security Engineer](https://feeny.ai/job/network-security-engineer-gruve-dubai-xyfzv4rzh1yf) — Dubai, United Arab Emirates - [Network & Systems Engineer (Vulnerability Management)](https://feeny.ai/job/network-systems-engineer-vulnerability-management-gruve-dubai-4c97f1fw5n7d) — Dubai, United Arab Emirates - [Network & Systems Engineer (Vulnerability Management)](https://feeny.ai/job/network-systems-engineer-vulnerability-management-gruve-dubai-7p605zapm8fj) — Dubai, United Arab Emirates - [Network Consultant I](https://feeny.ai/job/network-consultant-i-gruve-pune-znz1kevp3qqc) — Pune, India - [Security Operations Consultant](https://feeny.ai/job/security-operations-consultant-gruve-pune-08z3vj5pvdre) — Pune, India - [Network Consultant II](https://feeny.ai/job/network-consultant-ii-gruve-pune-0qzpajanq6re) — Pune, India - [Security Analyst I](https://feeny.ai/job/security-analyst-i-gruve-pune-wa358fcfeyyy) — Pune, India - [Security Analyst II](https://feeny.ai/job/security-analyst-ii-gruve-pune-cvt2rmyzwfy4) — Pune, India - [Senior Security Consultant](https://feeny.ai/job/senior-security-consultant-gruve-pune-5707x1w77b40) — Pune, India - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-gruve-united-states-3wfz1gctvst8) — United States