---
title: 'Technical Account Manager at LogicGate'
canonical: 'https://feeny.ai/job/technical-account-manager-logicgate-bellevue-nrp2b54bbh70'
type: 'job'
last_seen: '2026-11-01'
---

# Technical Account Manager at LogicGate

- **Company:** LogicGate
- **Location:** Bellevue, WA
- **Posted:** 2026-10-27
- **Last confirmed live:** 2026-11-01
- **Apply:** https://www.logicgate.ai/company/careers/?gh_jid=4748291005

## Job description

## About LogicGate

LogicGate is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and compliance, with AI intelligence woven into the platform's core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform.

The GRC Market Governance, Risk, and Compliance (GRC) is a rapidly expanding sector, with a global market size projected to reach $104.5 billion by 2031. LogicGate is at the forefront of this industry transformation, empowering enterprise professionals to navigate complex regulatory environments, manage critical uncertainty, and operate with integrity at scale.

At LogicGate, we recognize that exceptional talent comes in all shapes and forms, and that there is no such thing as a 'perfect' candidate. The qualifications below represent the core competencies, skills, and experiences that align most closely with the day-to-day responsibilities of this role - if you don't check every single box and are excited about this work, we still highly encourage you to apply.

Technical Account Manager

## About the Role

Technical Account Managers (TAMs) at LogicGate serve as the post-implementation technical experts, system architects, and strategic partners for a dedicated portfolio of enterprise customers across multiple industries. This is a highly technical, post-sales consultative role where you will map ongoing customer business processes to the customizable infrastructure of our Risk Cloud® platform. Operating as the primary single point of contact, you will drive user adoption, identify commercial account expansion pathways, and proactively insulate your book of business from churn risks by acting as a trusted GRC advisor.

## What You’ll Do

- Trusted Advisor: Develop strong relationships with customers as a trusted expert on the Risk Cloud® platform, providing guidance on how to shape and mature their GRC program
- Autonomous Technical Solutioning: Serve as the hands-on technical advisor for your assigned account portfolio—independently performing custom workflow routing, advanced platform configuration, and data import architectures without relying on internal escalation resources for baseline support issues.
- Operational Rigor & Cadence: Maintain a high standard of project follow-through; facilitate highly organized customer milestones and promptly deliver comprehensive post-meeting recaps, action items, and technical next steps to all stakeholders.
- Transparent Escalation Management: Navigate complex client delivery and platform risks with transparency and integrity; execute internal escalation protocols immediately when technical hurdles arise.
- Data-Driven Program Tracking: Maintain a rigorous "single source of truth" for every account within your portfolio utilizing structural tools like Mutual Success Plans (MSPs), actively diagnosing systemic gaps and user drop-offs rather than relying on subjective relationship sentiment.
- Meticulous Administrative Hygiene: Balance client delivery with independent and autonomous internal administrative hygiene—including goal-tracking, Salesforce documentation, and precise system updates.
- Cross-Functional Revenue Alignment: Partner with post-sale Services, Implementation, and Account Executive teams to eliminate friction across customer lifecycle milestones and identify High-Value Customer Qualified Leads (CSQLs) for expansion opportunities.
- Proactive Problem Mitigation: Approach unforeseen technical platform bottlenecks, service questions, or regulatory shift challenges with a solution-oriented, high-agency mindset, bringing informed recommendations to leadership.
- AI Feature Optimization: Actively educate, advise, and guide your account base on how to leverage Risk Cloud's built-in generative AI capabilities and advanced automation engines to eliminate manual administrative overhead for their practitioners

## What You Bring

Required

- Professional GTM Experience: 3–5 years of experience in either:
- A highly technical, customer-facing role within the B2B SaaS ecosystem—specifically as a Technical Account Manager (TAM), Solutions Engineer, Technical Consultant, or Implementation Manager, or;
- A GRC advisory role for a top-tier advisory firm, with experience in process and systems consulting and managing enterprise customer relationships.
- Technical Autonomy: Proven track record of independently developing expertise on configurable, low-code/no-code software architectures and solutioning complex issues using Help Centers, developer tools, and logic frameworks.
- Executive Presence: Elite verbal and written communication command, with verified comfort presenting live, highly technical platform solutions and roadmap to mixed stakeholder audiences ranging from day-to-day risk analysts to C-suite corporate executives (e.g., CISOs, Chief Compliance Officers).
- Professional Reliability: High degree of accountability and professionalism - showing up fully prepared and on-time to all meetings and customer-facing onsite events.

Nice to Have:

- GRC Domain Grounding: Practical familiarity or conceptual mastery across core Governance, Risk, and Compliance frameworks (such as NIST, ISO 27001, SOC 2, or regulatory privacy layers like GDPR).
- GTM Ecosystem Literacy: Extensive experience with modern tech stack tooling ecosystems, specifically Salesforce, Slack, Gong, Planhat, or closely adjacent customer retention and pipeline management tooling layers.
- AI Literacy & Inquisitiveness: Active exploration and personal utilization of generative AI assistants (e.g., LLMs).  You are leveraging these tools to optimize your daily technical copy writing, scale technical document ingestion, or automate operational workflows.
- Enterprise SaaS Problem-Solving: Experience supporting large-tier, multi-threaded enterprise accounts with complex stakeholder corporate structures and historical delivery risks.

The anticipated on-target earnings for the role is $110,000 - $125,000 per year + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

Office Location

This role is classified as Hybrid, based out of our office in Bellevue, WA. You are expected to be available to work from the office as needed to support in-person collaboration with your team which may include recurring in-office days.

## How We Work

At LogicGate, we empower organizations to transform risk into a strategic advantage. As we continue to scale, we are looking for driven, high-performing individuals who are ready to take ownership, raise the bar, and do the best work of their careers.

Our culture is built on execution, collaboration, and a shared commitment to excellence. We believe the strongest, most innovative teams are forged by diverse perspectives. We are dedicated to fostering an inclusive environment where differences are celebrated and supported.

Global Total Rewards We invest in our people with a comprehensive and competitive rewards package designed to support our team members across the US and the UK:

- Compensation & Equity: Competitive base salaries, variable compensation plans, and equity options.
- Health & Wellbeing: Comprehensive health, wellness, and lifestyle benefits tailored to your region.
- Time Away: Generous paid time off and annual company holidays so you can recharge and return at your best.
- Growth & Development: Continuous career advancement through structured mentorship, leadership training, and premium learning platforms.

Recognized as a top workplace by Built In, Crain’s Chicago Business, and the Chicago Tribune.

LogicGate is an equal opportunity employer committed to building a high-performing, diverse workforce. We make all employment decisions based on merit, business needs, and professional qualifications. We strictly prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital or civil partnership status, pregnancy or maternity, veteran status, or any other protected characteristic governed by federal, state, and local laws in the United States, the Equality Act 2010 in the United Kingdom, or applicable regulations in any jurisdiction where we operate.

## About LogicGate

## Company Overview
- **One-liner**: LogicGate provides a leading AI-powered Governance, Risk, and Compliance (GRC) cloud platform that helps enterprises automate risk management, compliance, and audit processes.
- **Entity Type**: Private (funding details not publicly available)
- **Headquarters**: Chicago, Illinois, USA
- **Founded**: 2015
- **Founders**: Matt Kunkel, Jon Siegler, Dan Campbell

## Core Business
- **Primary industry**: Governance, Risk & Compliance (GRC) software; Cybersecurity; Enterprise Risk Management
- **Target customers**: Enterprise (B2B) – governance, risk, and compliance professionals, CISOs, audit teams
- **Mission or purpose statement**: To empower GRC professionals to limit surprises, strengthen resilience, quantify impact, and make strategic, data-driven decisions that drive business outcomes.

## Products & Services
- **Risk Cloud® Platform**: A no-code, graph-database-based GRC platform with 30+ pre-built applications covering risk management, compliance & audit, third-party risk, cyber risk, operational resilience, AI governance, and internal audit. Includes AI features (Spark AI) for automation, risk quantification (Monte Carlo simulations, Open FAIR™), and real-time analytics.
- **LogicGate Risk Cloud Quantify®**: A module for quantifying and communicating financial risks.
- **Value Realization Tool**: Dashboard to track ROI and value from GRC investments.
- **Professional Services**: Implementation, configuration, and strategic advisory from GRC experts.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual recurring revenue not publicly disclosed. Recognized as a Leader in The Forrester Wave™: Governance, Risk, And Compliance Platforms (Q2 2026) and Third-Party Risk Management Platforms (Q1 2026), and named a Leader in Gartner® Magic Quadrant™ for GRC Tools.
- **Notable Investors/Partners**: Not publicly listed (likely institutional investors; no funding rounds disclosed in available sources).
- **Growth Signals**: 25% YoY growth in enterprise customers; 20,000+ workflows automated; 98% task efficiency gain; 96% support satisfaction; 35-day average implementation time; 28 consecutive quarters as a G2 Leader.

## Competitive Advantages
- **No-code, graph-database architecture** that enables rapid configuration and integration without custom development.
- **AI-native platform** (Spark AI) that automates evidence collection, risk assessments, and reporting.
- **Pre-configured, best-practice solutions** aligned to industry standards (e.g., NIST, ISO, SOC 2) for fast time-to-value.
- **Consistent analyst recognition** (Forrester Leader, Gartner Leader, G2 Leader) signaling market validation and product maturity.
- **Low total cost of ownership** through turnkey applications and automated workflows.

## Strategic Focus
- Continue to weave AI deeper into the core platform to automate risk identification, compliance monitoring, and decision support.
- Expand enterprise customer base and international presence (e.g., UK office).
- Maintain leadership in the GRC market by delivering purpose-built, scalable solutions for complex regulatory environments.

## Why Work Here
- **Hybrid workplace**: Most roles are remote within the U.S. (employees in 32 states and 2 countries); some roles require in-office presence in Chicago for specific functions.
- **Culture**: Rated as a Chicago Tribune “Top Place to Work.” Emphasizes outcomes-first, flexibility, and employee ownership. 75% of employees believe people from all backgrounds have equal opportunities to succeed.
- **Inclusion & Belonging**: Active Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, Women in LogicGate). Paid volunteer hours and company-wide charitable activities.
- **Total Rewards**: Competitive, inclusive benefits including health, retirement, and professional development. Annual intern program and partnerships with local universities.
- **Engineering culture**: Focus on ownership, impact, and delivering best work; modern tech stack (no-code, graph database, AI). Open roles in back-end, platform engineering, and engineering leadership.

## Sources
1. [logicgate.com](https://www.logicgate.com/company/about-us/) – About Us
2. [logicgate.com](https://www.logicgate.com/) – Main site (platform features, recognition)
3. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/logicgate) – Active job openings
4. [logicgate.com](https://www.logicgate.com/company/careers/) – Careers page (culture, hybrid policy)
5. [logicgate.com](https://www.logicgate.com/wp-content/uploads/2025-logicgate-culture-inclusion-report.pdf) – 2025 Culture & Inclusion Report

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