---
title: 'Technical Account Manager, Logistics at Altana'
canonical: 'https://feeny.ai/job/technical-account-manager-logistics-altana-brooklyn-2n2tf4na8htp'
type: 'job'
last_seen: '2026-09-07'
---

# Technical Account Manager, Logistics at Altana 

- **Company:** Altana 
- **Location:** Brooklyn, NY
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/altanaai/jobs/7980835003

## Job description

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing.

The Opportunity at Altana

We're looking for a dedicated Technical Account Manager (TAM) who will have the exciting opportunity to collaborate closely with our Logistics customers, guiding them in effectively and efficiently operating Altana's platform. As a TAM, you'll be the driving force behind user adoption, product enablement, and value realization, ensuring overall customer success. You'll be our customers' champion, serving as their day-to-day relationship manager, conducting regular check-ins, and leading Quarterly Business Reviews (QBRs). Additionally, you'll be instrumental in developing pipelines for product usage, up-selling, and cross-selling expansions.

You Will

- Manage strategic accounts across the world’s largest logistics service providers, driving measurable impact through strong stakeholder alignment, adoption, and growth across global operations.
- Drive the onboarding and adoption process for new users, making sure they harness the full potential of Altana's offerings.
- Assist customers with in-depth analysis to optimize their experience and results.
- Collaborate with our product and implementation engineering teams to ensure successful delivery of customer contracts and consistent product improvements.
- Own customer calls and Quarterly Business Reviews, leveraging data-driven insights to astonish our clients while promptly relaying valuable feedback to the appropriate teams.
- Balance strategic thinking with tactical execution, connecting day-to-day account management with broader commercial and product goals.
- Collaborate with Account Executives to identify and capitalize on expansion opportunities, transforming them into reality.
- Be held accountable for effectively synthesizing and communicating feedback to the product team.

## About You

- 5+ years of account management experience, working with Logistics customers. (3PLs, Cargo, Freight, etc.)
- You have experience driving strategic initiatives from concept to execution, bringing structure, clarity, and follow-through to fast-moving environments.
- You can demonstrate a history of successfully expanding accounts year over year.
- You're open to feedback and thrive on cross-functional collaboration to drive continuous improvements.
- You are willing to learn the fundamental concepts of data fusion and machine learning and can effectively communicate our product's value to both technical and commercial audiences.

This role is currently based in Brooklyn, NY, USA until a planned office relocation to Midtown Manhattan in the Summer of 2027. Candidates must be within commuting distance from our current and future office locations.

US Salary Range and Benefits

$125,000 - $150,000 USD

The salary range, to the extent specified for this role, is a good faith statement of the minimum and maximum levels of the annual based salary for the position.  The base salary offered to a successful candidate will depend on a wide range of compensation factors, including, but not limited to, work experience, education and/or training, critical skills, and/or business considerations. Competitive equity grants are included in the majority of full time offers; and are considered part of Altana's total compensation package. Altana also offers either a discretionary bonus or a variable compensation plan depending on the role. Additionally, Altana offers top-tier benefits for full-time employees, including:

- Flexible Time Off: Altana operates with a Flexible Time Off (FTO) policy that gives you agency over your own time off so you can maximize your work-life balance.
- Parental Leave: We offer industry leading Paid Parental Leave (PPL), providing 14 weeks of leave for non-birthing, adoptive, and foster parents and up to 26 weeks of leave for birthing parents, all paid at 100% of your base salary.
- Health Benefits: We have a full suite of medical, vision, and dental benefits with generous employer contributions, designed to give you flexibility and choice for your individual health situation. Our high deductible health plan is 100% employer paid for employees and supplemented with an employer contribution to your Health Savings Account (HSA). There is also a Flexible Spending Account (FSA) option.
- Supplemental Benefits: Altana provides life, short- and long-term disability, and AD&D insurance coverage, all at no cost to you, so you know that you and your loved ones are covered in case of an emergency.
- 401(k) Savings: Save for and invest in your future using our Fidelity 401(k) retirement savings program.
- Commuter Benefits: Save money on your commute by setting aside pre-tax funds for public transit or parking!
- Wellness: Because we value mental and emotional health, every Altana employee has access to a free premium subscription to Calm, the #1 app for meditation, sleep, and mindfulness.
- Pet Insurance: Pets are family too! Keep them healthy with Wishbone insurance and / or our Total Pet vet service and telehealth discount plan.
- Employee Assistance Program: Free access to confidential personal support.
- Dependent Care FSA: You will have access to a Dependent Care FSA, which allows you to set aside pre-tax funds for childcare expenses

The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.

## Our Values

Our values are the core beliefs that shape who we are, what we stand for, and how we behave.They form the foundation of Altana’s culture and integrity and guide how we hire, design, build, and connect with each other and our customers.

- Trust: Our customers and partners entrust us with missions of the highest importance. We honor that by keeping our word, meeting commitments, and ensuring every action we take reinforces confidence in us. We rely on each other to deliver, to speak openly, and to hold ourselves accountable.
- Resilience: In a world of uncertainty and complexity, our work must withstand challenges, evolve with conditions, and ensure reliability over time. Resilience is both how we operate and what we deliver. It’s how we respond when things don’t go to plan –– we adapt, we support each other, and we keep moving forward.
- Stewardship: We are stewards of every mission we touch. Because our work impacts lives and futures, we hold ourselves accountable to delivering mission impact and never compromising. Our responsibility extends beyond individual projects to the broader system of global trade. We believe that stewardship starts from within so that we can bring focus, creativity, and excellence to our work. Each of us is personally responsible for fostering a workplace where people can thrive. And we are stewards of the greater good of the company. By holding ourselves and each other accountable, we build a culture of innovation and collective success that reflects the scale of our mission.
- Courage: Courage is what unlocks the seemingly impossible for our customers. It’s the core value that drives us make bold moves and take on big, complicated network problems—the ones others avoid. We know success isn't guaranteed, but we have the audacious vision to believe a solution is possible and to build it. Courage fuels our growth mindset. It means embracing challenges that make us stronger, and it’s demonstrated by how we approach hard conversations and complex projects.

At Altana, we believe that a diverse workforce enables greater creativity, performance, and adaptability. We’re proud to be an equal opportunity employer and welcome you to join us as you are. Our employment opportunities and decisions are based on business needs and individual qualifications, without regard to race, color, religious creed, national origin, ancestry, age, physical or mental disability, medical condition, marital status, sexual orientation, gender identity or expression, genetic information, family care or medical leave status, military or veteran status, or any other characteristic protected by the laws or regulations in the areas in which we operate. We prohibit discrimination and harassment of any type, in any situation.

Offers related to employment at Altana will come from an Altana.ai email address. We will never ask for payment as part of the interview or onboarding process.

## About Altana 

## Company Overview
- **One-liner**: Altana provides an AI-powered network for trusted trade, connecting businesses and governments to manage, automate, and secure the global supply chain.
- **Entity Type**: Private – Series C (raised $200M in July 2024, led by US Innovative Technology Fund)
- **Headquarters**: New York (Brooklyn, NY), USA
- **Founded**: 2018
- **Founders**: Evan Smith (CEO), Raphael Tehranian (COO), Peter Swartz (Chief Science Officer)

## Core Business
- **Primary industries**: Supply chain intelligence, trade compliance, customs automation, government economic security
- **Target customers**: B2B – enterprises (e.g., Boston Scientific, Maersk), logistics providers, and government agencies (U.S. Customs and Border Protection, UK Department of Business and Trade)
- **Mission**: “Fix globalization” – build a more resilient, secure, and sustainable global economy while keeping trade flowing.

## Products & Services
- **Altana Atlas (Platform)**: AI-powered knowledge graph of the global supply chain, covering 400 million companies and trillions of dollars in B2B commerce. Used for supply chain visibility, risk detection, and trade compliance.
- **Product Passports**: Digital identifiers for products that trace the journey from raw materials to finished goods, enabling compliance with regulations such as UFLPA, EUDR, and forced labor screening.
- **Trade & Tariffs Solution**: Automates tariff classification, duty optimization, and scenario planning.
- **Supplier Management & Screening**: Monitors suppliers for sanctions, forced labor, and other risks.
- **Government Solutions**: Tools for threat detection (narcotics, export control violations), trade policy enforcement, and customs process acceleration (8× faster customs processes reported).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual Revenue ≈ $45.6M (2025), Total Funding $323.5M across Series A–C, Grant, and Seed rounds
- **Notable Investors/Partners**: Google Ventures (Series A lead), Activate Capital Partners (Series B lead), US Innovative Technology Fund (Series C lead), Amadeus Capital Partners (Seed). Partners include U.S. Customs and Border Protection (2,500+ daily users), UK Department of Business, Boston Scientific, General Atomics, L.L.Bean, Maersk.
- **Growth Signals**: Headcount of 223 (+16.4% YoY); 42 active job postings (+27.3% monthly growth in postings); used by governments in US, UK, Australia, Singapore; $300M+ average duty savings identified for importers.

## Competitive Advantages
- **World’s largest knowledge graph of global commerce** – network effects as more logistics providers and businesses contribute data.
- **Dual footprint in private and public sectors** – deep government relationships (customs, homeland security) provide a moat in regulated trade compliance.
- **AI-powered automation** – enables real-time risk screening, trade scenario planning, and product traceability that competitors struggle to match at scale.
- **Leadership with deep domain expertise** – co-founders have backgrounds in supply chain, clean tech, and national security; CTO Ian Cadieu spent 15 years at Bridgewater Associates.

## Strategic Focus
- Expand public sector deployments (counternarcotics, forced labor detection, export control) in allied nations.
- Drive adoption of Product Passports for regulatory compliance (e.g., EU Deforestation Regulation, UFLPA).
- Strengthen supply chain resilience offerings for enterprises, especially given tariff volatility and geopolitical risks.

## Why Work Here
- **Mission-driven impact** – work directly on “fixing globalization,” national security, and sustainability at a company trusted by governments and Fortune 500 enterprises.
- **Growth trajectory** – rapid headcount growth, continuous funding, and expanding product surface area suggest strong career advancement opportunities.
- **Hybrid/office policy** – roles available in Brooklyn (HQ), San Francisco, Washington D.C., Boston, and Amsterdam; multiple engineering, product, sales, and implementation positions posted.
- **Culture** – described as building a culture of inclusivity where employees can do their best work; leadership emphasizes collaboration across global trade, AI, and policy.
- **Engineering focus** – heavy investment in ML, NLP, and large-scale data systems (world-scale knowledge graph); open roles include Lead BI Engineer, Senior Staff Software Engineer, and Principal Product Manager for Supply Chain Intelligence.

## Sources
1. [altana.ai](https://altana.ai/about)
2. [altana.ai/leadership](https://altana.ai/leadership)
3. [boards.greenhouse.io/altanaai](https://boards.greenhouse.io/altanaai)
4. [linkedin.com/company/altana-ai](https://www.linkedin.com/company/altana-ai)
5. [cbinsights.com](https://www.cbinsights.com/company/altana-trade)

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