--- title: 'Technical Account Manager at Netskope' canonical: 'https://feeny.ai/job/technical-account-manager-netskope-north-hjty4wtz26jc' type: 'job' last_seen: '2026-09-17' --- # Technical Account Manager at Netskope - **Company:** Netskope - **Location:** North, United States - **Compensation:** $73k–$147k - **Posted:** 2026-09-16 - **Last confirmed live:** 2026-09-17 - **Apply:** https://www.netskope.com/company/careers/open-positions/?gh_jid=8155105 ## Job description Join the Future of Security at Netskope Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs. At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security. Visit [Careers at Netskope](https://www.netskope.com/company/careers) to learn more. Follow us on [LinkedIn](https://www.linkedin.com/company/netskope) and [Instagram](https://www.instagram.com/netskope/). About the position: Technical Account Managers (TAMs) are at the core of shaping the Netskope customer experience. As a TAM, you’ll be responsible for driving technical success across the customer journey, ensuring organizations realize the full value of the Netskope Cloud Security platform. You’ll partner with customers to understand their business goals, cybersecurity strategy, and technical architecture, then guide them through adoption and operational maturity using tailored value realization plans. Acting as a trusted advisor, you’ll align customer objectives with the Netskope roadmap, share best practices, and connect them with the right resources across our organization. Successful candidates are proactive, customer-centric team players with the empathy to build strong relationships and the technical acumen to provide strategic guidance. This role blends technical expertise with business insight, helping drive customer loyalty, retention, and growth. Responsibilities: - Customer Success Planning: Partner with the Customer Success Manager to define and execute success plans, value realization roadmaps, and business reviews. - Trusted Technical Advisor: Build strong relationships with customer champions and executives, guiding them on Netskope best practices, policies, and architecture design. - Adoption & Enablement: Coach customer teams to become self-sufficient in day-to-day operations by providing enablement sessions, configuration guidance, and best practice recommendations. - Health Monitoring & Optimization: Conduct tenant health checks, track adoption metrics, and proactively recommend improvements to strengthen the customer’s security posture. - Issue & Escalation Management: Coordinate with Support and Engineering to resolve technical issues, ensuring customer advocacy and clear communication throughout escalations. - Insights & Best Practices: Share new use cases, lessons learned, and optimization opportunities with customers and across the Netskope community. - Product Alignment & Feedback: Champion customer needs with Product Management and Engineering; provide feedback on features and roadmap relevance. - Technology Strategy Alignment: Partner with CSMs and customer stakeholders to ensure Netskope capabilities support and align with the customer’s evolving security and business objectives. - Reporting & Communication: Deliver regular status updates and executive-level summaries to highlight progress, risks, and outcomes. - Cross-functional Collaboration: Orchestrate resources across Netskope and the customer organization to drive successful adoption and long-term retention. Requirements: - 5+ years of experience as a Professional Services Consultant or Technical Account Manager, with a proven track record of success and strong presentation skills at both the executive and architect levels. - Solid knowledge and prior experience with network security technologies such as Proxies, Next-Generation Firewalls, SSL/IPSec, VPNs, SSO, DLP, and Encryption Gateways. - Strong understanding of networking concepts, MDM, and Cloud APIs. - Experience working with large enterprise customers (Fortune 500 experience a plus). - Proficiency in at least one scripting language (e.g., Perl, Python). - Familiarity with regulatory and compliance frameworks (HIPAA, PCI, PII, ITAR, GLBA, SOX). - Knowledge of data encryption technologies, SIEM, and load balancing. - Strong background in network architecture. - Must be proficient in written and spoken English. Education:: - Bachelor's degree (BSc) preferred ## #LI-DP1 Compensation: At Netskope, salary is one component of our competitive total rewards package. The salary range for this position is as listed below. This is a national range. For purposes of complying with applicable laws, the range applies to candidates in California, Colorado, Illinois, Maryland, New York, Washington, and other states. The successful candidate’s starting pay will also be determined based on job-related skills, experience, qualifications, location, and market conditions. For all sales roles, the posted salary range is the On Target Earnings (OTE) range for the role, which is the sum of base salary and target commission amount at 100% goal achievement. In addition to salary, candidates may be eligible for other forms of compensation such as participation in a bonus plan (for non-sales roles) and a stock award program. Candidates may also be eligible for a comprehensive health plan and other benefits that can be reviewed at [Netskope Benefits site](https://my.hrbenefits.info/netskope). Salary Range $72,500—$147,000 USD Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to [Netskope's Privacy Policy](https://www.netskope.com/privacy-policy) for more details. The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our [Netskope Careers site.](https://www.netskope.com/company/careers/open-positions) ## About Netskope ## Company Overview - **One-liner**: Netskope provides a cloud-native, AI-powered Secure Access Service Edge (SASE) platform that converges security and networking to enable fast and secure access to cloud, web, and AI applications. - **Entity Type**: Private (Late-stage, well-funded with over $1.5B in total investments) - **Headquarters**: Santa Clara, California, USA - **Founded**: 2012 - **Founders**: Sanjay Beri (CEO), Lebin Cheng, Ravi Chandra, Krishna Narayanaswamy ## Core Business - **Primary Industry**: Cloud Security, Network Security, Cybersecurity (SASE, Zero Trust, Data Loss Prevention) - **Target Customers**: Large enterprises (serves over 4,000 customers globally, including Fortune 100 companies), B2B. - **Mission/Purpose**: To secure the cloud and AI era with a platform that provides a phenomenal user experience, enabling organizations to safely adopt cloud, SaaS, and AI innovation. ## Products & Services Netskope operates a unified platform called **Netskope One**, which includes several key services: - **[Netskope One SSE (Security Service Edge)]**: A core component that includes cloud-delivered security services like a Next-Gen Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), and Zero Trust Network Access (ZTNA). - **[Netskope One Private Access]**: Modern, high-performance zero-trust access to secure private applications, replacing legacy VPNs. - **[Netskope One Data Security / DLP]**: A unified data loss prevention service that uses patented AI and ML to protect data wherever it lives and moves, across cloud, web, and private apps. - **[Netskope One AI Security]**: A service designed to secure every AI interaction, providing high-performance access and protection across public, private, and agentic AI use cases. - **[Netskope NewEdge Network]**: The largest private security cloud and network, acting as the backbone of the platform. It is located in more than 80 regions with nearly 4,000 network adjacencies to ensure high performance. - **[Netskope One Client]**: The industry’s first unified SASE client, providing a single agent for remote user access, endpoint DLP, and SD-WAN. ## Market Standing - **Valuation**: Not publicly disclosed (Conflicting reports exist; the company is well-funded and valued in the billions based on its funding rounds, but an exact valuation is not publicly available). - **Key Metric**: Total funding exceeds **$1.5 billion**. - **Notable Investors/Partners**: Backed by premier investors including **Goldman Sachs, Morgan Stanley, Lightspeed Venture Partners, Accel, and Sequoia Capital**. [netskope.com](https://www.netskope.com/company) - **Growth Signals**: - **4,000+ customers** worldwide, including **Fortune 100** companies. - **~3,000 employees** globally. - **250+ patents** (ranging from AI-powered data protection to private cloud networks). [netskope.com](https://www.netskope.com/company) - Recognized as a Leader in the **2025 Gartner® Magic Quadrant™ for SASE Platforms** and **Security Service Edge**. [netskope.com](https://www.netskope.com/) - **30%+** of employees are dedicated to R&D and engineering. [netskope.com](https://www.netskope.com/company) ## Competitive Advantages - **Unified Platform (The Power of "One")**: Netskope offers a single platform (Netskope One) with one console, one client, and one private security cloud. This reduces complexity and cost compared to competitors with disjointed solutions. - **NewEdge Network**: The largest private security cloud and network, providing optimized connectivity and processing for a best-in-class user experience. - **AI-Native Security**: The platform uses patented AI and ML techniques to adapt security based on the context of every interaction, providing deep visibility and protection for modern threats like GenAI use. - **Founding Team & Talent**: Built by early architects from security and networking leaders like AWS, Palo Alto Networks, and Cisco, fostering a deep well of expertise. ## Strategic Focus - **SASE Market Leadership**: Continuing to lead and expand in the Secure Access Service Edge market, consolidating security and networking functions. - **AI Security**: A major priority is securing the use of Generative AI and agentic AI, ensuring enterprises can adopt AI safely without risking data loss. - **Simplifying Infrastructure**: Reducing cost and complexity for customers by offering a single, cloud-native platform that replaces multiple legacy appliances (VPN, firewalls, DLP). - **Global Expansion**: Maintaining and expanding its global NewEdge network footprint to ensure high performance everywhere work happens. ## Why Work Here - **Culture & Collaboration**: Described as a collaborative and transparent environment where "founders and leaders work shoulder-to-shoulder" and "the best ideas win." It is a **Certified Great Place to Work** with an 86% recommendation rate on Glassdoor. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Netskope-EI_IE717917.11,19.htm) - **Innovation-First**: With over 30% of the workforce in R&D and 250+ patents, the company is heavily focused on building cutting-edge technology. The hiring philosophy is to "hire people who are better than you, then empower them." [netskope.com](https://www.netskope.com/company) - **Diversity & Inclusion**: Has a strong focus on belonging, with a thriving women’s group called the **Awesome Women of Netskope (AWON)** and a commitment to equal employment opportunity. [netskope.com](https://www.netskope.com/company/careers) - **Compensation & Perks**: Offers competitive compensation, benefits, and perks including running, hiking, and biking groups, and community volunteer days. [netskope.com](https://www.netskope.com/company/careers) - **Work Policy**: Hybrid work is supported, reflecting the company's own product philosophy of enabling secure access from anywhere. - **Global Presence**: Offices in Santa Clara (HQ), St. Louis, UK, France, Spain, Australia, Singapore, India, Japan, and Taiwan. ## Sources 1. [netskope.com](https://www.netskope.com/) 2. [netskope.com](https://www.netskope.com/company/careers) 3. [netskope.com](https://www.netskope.com/company) 4. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Netskope-EI_IE717917.11,19.htm) 5. [netskope.com](https://www.netskope.com/company/careers/open-positions) ## Other roles at Netskope - [Sr. Manager, Regional Sales](https://feeny.ai/job/sr-manager-regional-sales-netskope-belgium-7qw2qw5fshdb) — Belgium - [Sr. Channel Sales Director - Service Providers/Telcos](https://feeny.ai/job/sr-channel-sales-director-service-providers-telcos-netskope-california-2teh9se6n2ts) — California, United States - [Solutions Engineer](https://feeny.ai/job/solutions-engineer-netskope-massachusetts-2xm7sypq07bq) — Massachusetts, United States - [People Activation & Enablement Specialist](https://feeny.ai/job/people-activation-enablement-specialist-netskope-madrid-56j3ht5t3we4) — Madrid, Spain - [Solutions Engineer](https://feeny.ai/job/solutions-engineer-netskope-spain-1mdfj4jn15vn) — Spain - [Director, Regional Sales](https://feeny.ai/job/director-regional-sales-netskope-santa-clara-california-de0sf3tj2stj) — Santa Clara California, United States - [Vice President, Channel Sales - EMEA & LATAM](https://feeny.ai/job/vice-president-channel-sales-emea-latam-netskope-london-england-jknmc9e0mm9j) — London England, United Kingdom - [Sr. Adaptive Planning Administrator](https://feeny.ai/job/sr-adaptive-planning-administrator-netskope-taguig-qqgt1rxwq6bm) — Taguig, Philippines - [Strategic Sales Manager](https://feeny.ai/job/strategic-sales-manager-netskope-netherlands-xb84qrkmd3h6) — Netherlands - [Revenue Accounting Manager](https://feeny.ai/job/revenue-accounting-manager-netskope-united-states-z6z5f0x9pq3h) — United States