---
title: 'Technical Account Manager at nue.io'
canonical: 'https://feeny.ai/job/technical-account-manager-nue-io-bogota-sx2jqna8vyse'
type: 'job'
last_seen: '2026-09-05'
---

# Technical Account Manager at nue.io

- **Company:** nue.io
- **Location:** Bogotá, Colombia
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-04-27
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.gem.com/nue/am9icG9zdDpWWcvfnWRO39WsrKz2jGwm

## Job description

What You’ll Do: As a Technical Account Manager (TAM), you will be a trusted advisor to our customers, ensuring they maximize value from our platform. You will bridge the gap between technical support, product teams and customer success, providing high-touch guidance, proactive support, and strategic recommendations.

You will inform Nue’s product roadmap by conveying key customer insights to our product and engineering teams. To excel in this role, you need a customer-centric mindset that balances empathy, rigor, creativity, and strategic thinking.

You will become an expert in Nue’s products, methodology and customer value so that our customers can maximize Nue’s revenue platform. You will be an expert in Nue’s analytics and dashboards so that you can present the value and outcomes to diverse stakeholder groups, communicate effectively with C-level executives (often CFOs) of large enterprises and drive adoption of our products and solutions by achieving business goals and driving innovation. ​​ Responsibilities:

- Build trust and strategic relationships with key customer decision makers and influencers.
- Act as a technical advisor for customers, ensuring their success with the Nue platform.
- Gain deep understanding of customers’ business needs and strategically guide them to solutions leveraging Nue’s products.
- Conduct regular check-ins, support QBRs, and technical deep dives to align solutions with customer goals.
- Understand customer architecture, use cases, and integrations to provide tailored recommendations.
- Guide customers on best practices, scalability, and optimization of our platform.
- Own high-priority escalations, coordinating with engineering and support teams.
- Assist with technical onboarding, ensuring customers configure and adopt the platform successfully.

What You’ll Bring: You have a passion for building relationships and solving customer problems. You will build trusted relationships with key customer contacts to ensure Nue solutions continue delivering value. You have the experience to manage multiple customer relationships.

You want to make a difference; to join a team that is revolutionizing revenue operations. You enjoy solving business problems, providing best practices and developing solutions to help companies simplify and accelerate their business processes.

- 5+ years of experience in the Quote-to-Cash domain, supporting subscription, usage-based, or hybrid billing models.
- 5+ years of experience in a Technical Account Manager, Solutions Engineer, Support Engineer, or similar customer-facing technical role within a SaaS company.
- Strong technical foundation, including APIs, integrations, cloud platforms, and modern web technologies.
- Hands-on experience with CRM, ERP, billing, payments, or revenue platforms, such as Salesforce, NetSuite, Stripe, Zuora, or similar systems.
- Proven ability to troubleshoot complex, cross-system issues, identify root causes, and drive resolution across internal and external stakeholders.
- Excellent communication skills, with the ability to clearly explain technical concepts to both technical and non-technical audiences.
- Highly organized with a hands-on, roll-up-your-sleeves mindset; comfortable owning issues end to end and collaborating across teams.
- Calm, positive, and effective under pressure, especially when managing escalations or high-impact customer issues.
- Strong curiosity and desire to continuously learn new technologies, processes, and product capabilities.
- Ability to manage multiple customer accounts simultaneously, prioritize effectively, and balance reactive and proactive work.
- Comfortable working in a fast-paced, startup environment where processes are evolving and ownership is expected.

## About nue.io

## Company Overview
- **One-liner**: Nue provides an omnichannel Revenue Lifecycle Management platform for B2B SaaS companies, unifying CPQ, billing, and revenue analytics.
- **Entity Type**: Private (Series A, January 2025)
- **Headquarters**: San Francisco, United States [linkedin.com](https://linkedin.com/company/nue-io)
- **Founded**: 2019 [linkedin.com](https://linkedin.com/company/nue-io)
- **Founders**: Mark Walker (CEO) and Tina Kung (CTO and Co-Founder) [nue.io](https://www.nue.io/company/)

## Core Business
- **Primary industry/industries**: Revenue Lifecycle Management (RLM), Quote-to-Cash (QTC), CPQ, billing, revenue intelligence
- **Target customers**: B2B SaaS companies with omnichannel go-to-market motions (Enterprise, mid-market) [nue.io](https://www.nue.io/company/)
- **Mission or purpose statement**: "Re-invent revenue lifecycle management for B2B SaaS" – helping companies solve critical challenges in CPQ, billing, and revenue operations [nue.io](https://www.nue.io/company/)

## Products & Services
- **[Omnichannel CPQ]**: Configure-Price-Quote engine supporting multiple channels, dynamic pricing, and hybrid models. SaaS [nue.io](https://www.nue.io/company/)
- **[Subscription Management & Billing]**: Automated billing, invoicing, and subscription lifecycle management. SaaS [nue.io](https://www.nue.io/company/)
- **[Revenue Intelligence & Analytics]**: Real-time revenue analytics with visibility from quote to renewal. SaaS [nue.io](https://www.nue.io/company/)
- **[Agentic Revenue Architecture]**: Unifies CPQ, billing, and approvals into a single system of record. SaaS [linkedin.com](https://linkedin.com/company/nue-io)

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Annual Revenue**: $2.1M (reported estimate, may be outdated) [linkedin.com](https://linkedin.com/company/nue-io)
- **Total Funding**: $35M across 3 rounds:
  - Seed (2022-06-15): $6.0M led by Information Venture Partners
  - Seed (2023-05-23): $9.0M led by Penny Jar Capital and Bluefish Ventures
  - Series A (2025-01-28): $20.0M led by Inovia Capital [linkedin.com](https://linkedin.com/company/nue-io)
- **Notable Investors/Partners**: Information Venture Partners, NextWorld Capital, SV Technology, Penny Jar Capital, Bluefish Ventures, Inovia Capital [nue.io](https://www.nue.io/company/)
- **Growth Signals**: 
  - Headcount grew 82.7% YoY to ~156 employees (10 countries) [linkedin.com](https://linkedin.com/company/nue-io)
  - Acquired Approvals Pro (March 2025) [linkedin.com](https://linkedin.com/company/nue-io)
  - Customers include OpenAI, Chilipiper, Glean, HootSuite, Mews [linkedin.com](https://linkedin.com/company/nue-io)

## Competitive Advantages
- Founded by a team that built Zuora, Anaplan, and Salesforce Steelbrick (now Salesforce CPQ), giving deep domain expertise in quote-to-cash [nue.io](https://www.nue.io/company/)
- "Only omnichannel quote-to-cash platform" – supporting multiple channels, dynamic pricing, hybrid models, and real-time analytics [nue.io](https://www.nue.io/company/)
- Agentic Revenue Architecture that unifies CPQ, billing, and approvals into a single system of record, simplifying complex pricing and monetization [linkedin.com](https://linkedin.com/company/nue-io)

## Strategic Focus
- Current priority: Hyper-growth and establishing Nue as the undisputed leader in Revenue Lifecycle Management [careers.nue.io](https://careers.nue.io/)
- Expansion through acquisitions (e.g., Approvals Pro) and hiring across engineering, sales, customer delivery, and professional services globally [linkedin.com](https://linkedin.com/company/nue-io)
- Building an "Agentic Revenue Architecture" to enable intelligent growth and modern go-to-market [linkedin.com](https://linkedin.com/company/nue-io)

## Why Work Here
- **Culture**: High-achieving, innovative environment where creativity meets execution; "think big, take smart risks, and learn fast" [careers.nue.io](https://careers.nue.io/)
- **Remote/Hybrid Policy**: Flexible – roles available as remote (global), hybrid (San Francisco, Toronto, Bogotá), and in-office across multiple locations [jobs.gem.com](https://jobs.gem.com/nue)
- **Notable perks**: Work on a platform that redefines revenue operations for major B2B brands; direct impact on product and market; global team spanning 10+ countries [careers.nue.io](https://careers.nue.io/)
- **Engineering culture**: Emphasis on senior engineering talent, staff engineers, DevSecOps, and full-stack development with modern tech stack. New grad positions also available [jobs.gem.com](https://jobs.gem.com/nue)

## Sources
1. [careers.nue.io](https://careers.nue.io/)
2. [nue.io](https://www.nue.io/company/)
3. [linkedin.com](https://linkedin.com/company/nue-io)
4. [jobs.gem.com](https://jobs.gem.com/nue)
5. [cbinsights.com](https://www.cbinsights.com/company/nueio)

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