---
title: 'Technical Account Manager (OEM) at Aiven'
canonical: 'https://feeny.ai/job/technical-account-manager-oem-aiven-austin-texas-z25aann4esfs'
type: 'job'
last_seen: '2026-09-24'
---

# Technical Account Manager (OEM) at Aiven

- **Company:** Aiven
- **Location:** Austin Texas, United States
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-09-24
- **Apply:** https://aiven.io/careers/job/4970818101?gh_jid=4970818101

## Job description

Technical Account Manager - OEM

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone.

The Role: We are looking for a customer-centric Technical Account Manager (OEM) with a direct focus on our largest enterprise customers. The TAM is a technical professional who helps optimize Aiven’s customer experience and accelerate time-to-value when using Aiven’s Open Source services. You will act as a single point of contact and customer advocate, providing direct access into Aiven business functions such as Support, Engineering, Product Management, Marketing, and Executive Staff.

What You'll Do:

- Build Relationships: Help customers succeed by building successful relationships throughout the entire customer journey.
- Technical Strategy: Develop a deep technical understanding of the customer’s business priorities, operational models, cloud architecture, and technical initiatives.
- Operational Advisory: Maintain awareness of customer operations to assist with operational planning and risk management, acting as an advisor for deployments.
- Cross-Functional Advocacy: Act as a conduit into Aiven’s Sales, Support, Engineering, and Product Management teams to represent customer interests.
- Operational Reviews: Conduct regular reviews on incidents, field advisories, security vulnerabilities, and root-cause analysis.
- Sales Collaboration: Participate in sales account planning and support account penetration and pipeline growth strategies.
- Travel: Travel up to 10% of the time to meet with customers.

What We're Looking For:

- Technical Expertise: A deep conceptual and hands-on understanding of Apache Kafka and at least one of the following: PostgreSQL, ClickHouse, or OpenSearch.
- Consulting Background: Proven experience in technology sales, pre-sales, or technical consulting.
- Development Skills: Fluency in one or more programming languages such as Java, Python, Go, or Ruby.
- Cloud & Infrastructure: Knowledge of public clouds (AWS, Google, or Azure) and experience with Linux operating systems, networking basics (DNS, VPC), and relational databases.
- Communication: Excellent presentation and problem-solving skills, with the ability to articulate technical requirements to both customers and internal Product teams.
- Project Management: Ability to manage multiple projects, determine urgency, and execute detailed action plans.
- Nice to Have: Previous experience in Customer Relationship Management (CRM) and migration experience (e.g., Oracle to PostgreSQL).

Global Benefits: Our global benefits are designed to help you thrive and grow, personally and professionally:

- Equity: Participate in Aiven’s equity plan.
- Flexibility: Balance work and life with our hybrid work policy.
- Gear: Choose the equipment you need to set yourself up for success.
- Learning: Use your Professional Development Plan budget for learning opportunities.
- Wellbeing: Receive holistic wellbeing support through our global Employee Assistance Program.
- Time Off: Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time).
- Open Source: Get paid to contribute to open-source projects via our Plankton program.

How to Recognize and Avoid Employment Scams: There has been a rise in fake job postings used by scammers to get personal information. At Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted by video call or in person. Our interviews will never occur via text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.

Equal Opportunities: Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates.

At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. If you have any questions before applying please write to us at recruitment@aiven.io.

## About Aiven

## Company Overview
- **One-liner**: Aiven provides an AI-ready, fully managed open-source data platform that lets organizations stream, store, and serve data across major cloud providers.
- **Entity Type**: Private (Series D; total funding $420M)
- **Headquarters**: Helsinki, Finland
- **Founded**: 2016
- **Founders**: Oskari Saarenmaa, Hannu Valtonen, Heikki Nousiainen

## Core Business
- **Primary industry/industries**: Cloud data infrastructure – open-source managed services (PostgreSQL, Kafka, Valkey, etc.)
- **Target customers**: B2B – from startups to Fortune 500 enterprises across over 60 countries
- **Mission statement**: To make open-source databases, search, streaming, and application infrastructure easily accessible to everyone on any cloud.

## Products & Services
- **Aiven Platform**: Unified control plane to deploy, manage, and govern open-source data services across AWS, GCP, and Azure (SaaS).
- **Managed Open Source Data Services**: Fully managed Apache Kafka, PostgreSQL, Valkey (Redis), OpenSearch, M3, and more – deployable in over 100 regions.
- **Security & Compliance**: End-to-end encryption, dedicated VMs, ISO 27001, SOC2, GDPR compliance.
- **DevOps-friendly tools**: API, CLI, Terraform provider, Kubernetes operator for infrastructure-as-code.
- **Observability**: Built-in integrations with Prometheus, Grafana, and third-party monitoring tools.
- **Aiven Startup Program**: Up to $100,000 in credits for early-stage startups.

## Market Standing
- **Valuation**: Unicorn status (valuation > $1B implied), last funding round in 2021 – exact figure not publicly disclosed.
- **Key Metric**: Annual revenue ~€65.1M (latest available), total funding $420M.
- **Notable Investors**: Lifeline Ventures, Earlybird Venture Capital, IVP, Atomico, World Innovation Lab.
- **Growth Signals**: 374 employees (+7.9% YoY); operating in 26 countries; acquired Klaw (2022) to add schema registry capabilities; strong hiring across engineering, sales, and product roles.

## Competitive Advantages
- **Open-source foundation**: Avoids vendor lock-in; community-driven innovation.
- **Multi-cloud native**: One platform works on AWS, GCP, and Azure – customers can choose or switch.
- **AI-ready platform**: Built to support streaming, storage, and serving for modern AI/ML workloads.
- **Developer experience**: API-first, CLI, Terraform support, and extensive documentation.
- **Enterprise compliance**: SOC2, ISO 27001, GDPR – trusted by regulated industries.

## Strategic Focus
- Accelerate the “AI-ready open source data platform” narrative.
- Expand geographic presence (new hubs in Austin, Toronto, Singapore, etc.).
- Deepen product ecosystem – managed Valkey, better analytics and search services.
- Scale go-to-market through partnerships and startup programs.

## Why Work Here
- **Culture**: Open-source ethos – “Think Sideways”, “Invent and Impress”, “Get it done, together”. Described as a “Cast of Crabs” – diverse, curious, and collaborative.
- **Work model**: Hybrid-friendly with offices in Helsinki (HQ), Berlin, Paris, London, Amsterdam, Singapore, Sydney, Auckland, Austin, Toronto.
- **Benefits**: Stock options for permanent employees, private health & dental, individual learning budget, access to e-learning platforms, coaching, and a company library.
- **Perks**: Free drinks, treats, and fruit in offices; flexible working hours.
- **Engineering culture**: Open source contributions, SRE excellence, autonomy with accountability.

## Sources
1. [aiven.io/about](https://aiven.io/about)
2. [aiven.io/careers](https://aiven.io/careers)
3. [linkedin.com/company/aiven](https://www.linkedin.com/company/aiven)
4. [crunchbase.com/organization/aiven](https://www.crunchbase.com/organization/aiven)

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