---
title: 'Technical Account Manager at Okta'
canonical: 'https://feeny.ai/job/technical-account-manager-okta-bengaluru-p2x52dtcsd2c'
type: 'job'
last_seen: '2026-10-16'
---

# Technical Account Manager at Okta

- **Company:** Okta
- **Location:** Bengaluru, India
- **Posted:** 2026-09-23
- **Last confirmed live:** 2026-10-16
- **Apply:** https://www.okta.com/company/careers/opportunity/8207454?gh_jid=8207454

## Job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Position Overview

We are looking for an execution-focused, highly technical Technical Account Manager (TAM) specializing in enterprise identity, including Okta’s Workforce Identity Cloud (WIC) and Customer Identity Solutions (CIS).

In this role, you will serve as a trusted technical advisor to mid-market and enterprise customer portfolios. You will cut through complexity, proactively optimize configurations, and guide customers on architectural best practices across hybrid SaaS, on-premise, and custom application environments.

As a TAM at Okta, you embody a bias for action: you dig into technical details, eliminate architectural friction, and turn post-sales guidance into measurable customer traction.

## Key Responsibilities

1. Proactive Technical Leadership & Customer Value

- Strategic Technical Guidance: Partner as the technical counterpart to Customer Success Managers (CSMs) across mid-market and enterprise account portfolios, translating complex customer requirements into tangible business value.
- Architecture & Security Health Checks: Audit customer Okta configurations and deployment architectures to continuously strengthen security posture, accelerate feature adoption, and drive ROI as Okta releases new features.
- Retention & Health Acceleration: Track and influence key account health metrics, using technical insight to drive product usage, reduce friction, and prevent churn.

1. High-Velocity Problem Solving

- Escalation & Technical Advisory: Address reactive technical inquiries and complex architectural blockers rapidly, breaking down multi-layered IAM challenges into simple, actionable steps.
- Executive & Stakeholder Alignment: Build trusted technical relationships with C-level executives, IT directors, architects, and developers, establishing credibility as Okta’s subject matter expert.
- Friction Elimination: Identify recurring implementation bottlenecks across your account portfolio and partner with Product and Engineering to streamline workflows for customer teams.

1. Continuous Learning & Knowledge Enablement

- Product & Domain Expertise: Maintain deep, cutting-edge mastery across Workforce Identity Cloud (WIC), Customer Identity Solutions (CIS), and surrounding identity/security ecosystems.
- Enablement & Content Creation: Drive the creation of technical best-practice guides, architecture patterns, and enablement content for both internal TA teams and external customer groups.
- Thrive in Technology Shifts: Continuously adapt to emerging identity trends, security threats, and AI-driven identity capabilities, ensuring customer environments remain modern and resilient.

## Requirements & Qualifications

- 5+ years of total experience in information technology, with at least 3 years of hands-on experience as a Technical Account Manager (TAM) or comparable practitioner role in the IAM space
- Ability to work US Time Zone (preference)
- Familiarity with IAM solution providers is strongly desired.
- Strong background in any of the following: Technical Account Management, Technical Consulting, Solution Architect, Solutions Engineering, Product Management or similar role.
- Understanding of common software development practice. Understanding of identity and surrounding technologies.
- Strong business acumen, history of success owning enterprise segment customer relationships and escalations
- Excellent communication skills. Ability to set expectations and communicate goals and objectives with customers at various levels.
- Ability to track and influence customer behavior and health metrics across a portfolio of accounts

#LI-Onsite

P22219_3552252 The Okta Experience

- [Supporting Your Well-Being](http://rewards.okta.com)
- [Driving Social Impact](https://www.okta.com/company/okta-for-good/)
- [Developing Talent and Fostering Connection + Community](https://www.okta.com/company/talent-connection-community/)

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please [use this Form](https://docs.google.com/forms/d/1EfiEYZrIyhA2X4Fijk0R3RKYOzNoS3wtvyM4nhbZnXE/edit) to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please [click here](https://talent.okta.com/new-york-city-aedt-notice.html) to view our full NYC AEDT Notice.

## About Okta

## Company Overview
- **One-liner**: Okta is The World’s Identity Company™, providing cloud-based identity and access management (IAM) solutions that securely connect people to technology, now extended to AI agents.
- **Entity Type**: Public (NASDAQ: OKTA)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2009
- **Founders**: Todd McKinnon and Frederic Kerrest

## Core Business
- **Primary industry**: Cybersecurity – Identity and Access Management (IAM)
- **Target customers**: B2B, Enterprise (two-thirds of the Fortune 100, major government agencies), SMBs, and developer teams (via Auth0)
- **Mission or purpose**: “Free everyone to safely use any technology.”

## Products & Services
- **[Okta Workforce Identity](https://www.okta.com/)**: Cloud-based IAM for employees, contractors, and partners – includes single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access controls. (SaaS)
- **[Okta Customer Identity (Auth0)](https://www.okta.com/)**: Developer-friendly platform for authenticating and authorizing users in consumer and SaaS applications. (SaaS/API)
- **[Okta for AI Agents](https://www.okta.com/)**: A new offering that brings AI agents into the identity security fabric – enables discovery, onboarding, protection, and governance of machine identities. (SaaS)

## Market Standing
- **Valuation/Market Cap**: Not publicly available in provided sources (publicly traded; refer to stock exchange data).
- **Key Metric**: Annual Revenue – Not publicly available in provided sources.
- **Notable Investors/Partners**: Not detailed in provided materials; the company highlights that two-thirds of the Fortune 100 and thousands of organizations trust Okta [okta.com/company](https://www.okta.com/company/).
- **Growth Signals**: Strong push into AI agent security; “Always secure. Always on.” commitment; global presence in 15 countries.

## Competitive Advantages
- Trusted by the largest enterprises and governments – a deeply embedded identity standard.
- Comprehensive platform covering both workforce and customer identity under one fabric.
- Pioneering the identity framework for AI agents, creating a new moat in the machine-identity space.
- **Okta Secure Identity Commitment (OSIC)** – a long-term pledge to lead against identity-based attacks, reinforcing reliability and transparency.

## Strategic Focus
- Securing the “agentic enterprise” by extending identity governance to AI agents.
- Continuous innovation in IAM to address emerging threats (phishing, AI-powered attacks).
- Expanding the Auth0 developer ecosystem and deepening integrations with cloud platforms.

## Why Work Here
- **Culture**: Values-driven (“Love our customers,” “Always secure. Always on.,” “Build and own it,” “Drive what’s next”). Strong emphasis on security, ownership, and customer success [okta.com/company/careers](https://www.okta.com/company/careers/).
- **Work model**: Hybrid and remote-friendly – listings show “US Remote,” “UK Remote,” and office locations in 15 countries (e.g., San Francisco, Toronto, London, Tokyo, Bengaluru) [okta.com/company/careers/job-listing](https://www.okta.com/company/careers/job-listing/).
- **Perks**: Competitive salary, employee stock purchase plan (ESPP), flexible PTO, professional development resources, and social impact programs (Okta for Good, 1% Pledge) [okta.com/company/careers](https://www.okta.com/company/careers/?gh_src=7j0um41).
- **Engineering culture**: Teams build secure, reliable systems at scale; early career programs and a focus on AI identity security offer cutting-edge challenges.

## Sources
1. [okta.com](https://www.okta.com/)
2. [okta.com/company](https://www.okta.com/company/)
3. [okta.com/company/careers](https://www.okta.com/company/careers/)
4. [okta.com/company/careers (benefits)](https://www.okta.com/company/careers/?gh_src=7j0um41)
5. [okta.com/company/careers/job-listing](https://www.okta.com/company/careers/job-listing/)

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