---
title: 'Technical Account Manager at OPSWAT'
canonical: 'https://feeny.ai/job/technical-account-manager-opswat-london-cwn2sfsffmnj'
type: 'job'
last_seen: '2026-10-18'
---

# Technical Account Manager at OPSWAT

- **Company:** OPSWAT
- **Location:** London, United Kingdom
- **Compensation:** £60k–£90k
- **Posted:** 2026-10-02
- **Last confirmed live:** 2026-10-18
- **Apply:** https://www.opswat.com/jobs/4739987005?gh_jid=4739987005

## Job description

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

We are seeking a highly skilled and customer-focused Technical Account Manager (TAM) to join our growing cybersecurity team. In this role, you will act as a trusted technical advisor to our enterprise customers, owning the post-sales relationship, supporting deployments, and ensuring successful integration and operation of our cybersecurity solutions.

You will bridge the gap between customer needs and our product capabilities, working closely with our Sales Engineering, Support, Product, and Customer Success teams.

## Key Responsibilities

- Serve as the primary technical point of contact for assigned enterprise clients.
- Lead and support the hands-on deployment, configuration, and optimization of cybersecurity solutions on client environments (cloud, hybrid, and on-premises).
- Conduct on-site visits to assess environments, guide implementation, and deliver technical workshops or training sessions.
- Proactively manage customer technical health – monitor performance, troubleshoot issues, and ensure ongoing operational excellence.
- Develop a deep understanding of customer infrastructure, use cases, and security posture to provide strategic guidance and best practices.
- Collaborate with internal engineering and product teams to relay customer feedback and advocate for feature requests or enhancements.
- Participate in incident response and post-mortem activities when escalations occur.
- Create and maintain technical documentation, runbooks, and environment overviews.

Required Skills & Qualifications

- 5+ years of experience in a customer-facing technical role (e.g., TAM, Sales Engineer, Solutions Architect, Security Consultant).
- Strong technical background in cybersecurity tools and principles, including areas like endpoint protection, SIEM/SOAR, firewalls, identity & access management, or cloud security.
- Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in Linux/Windows environments.
- Comfortable leading deployments and technical troubleshooting on customer sites.
- Knowledge of cloud platforms (AWS, Azure, GCP) and their security ecosystems.
- Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in Linux/Windows environments.
- Excellent communication skills – able to translate complex technical concepts into clear, actionable insights for both technical and non-technical stakeholders.
- Ability to manage multiple client accounts and prioritize competing demands.
- Strong documentation skills and a disciplined approach to knowledge sharing.

## Preferred Qualifications

- Industry certifications such as CISSP, CISM, CEH, OSCP, or vendor-specific certs (AWS Security Specialty, Microsoft SC-200, etc.).
- Experience with modern DevSecOps tools and CI/CD pipelines.
- Familiarity with data privacy and compliance frameworks (e.g., GDPR, HIPAA, NIST, ISO 27001).
- Experience working in high-availability or mission-critical environments.

This range reflects gross annual base salary only (depending on location and experience) and does not include equity or bonus.

EU Compensation Range £60,000—£90,000 GBP

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.

## About OPSWAT

## Company Overview
- **One-liner**: OPSWAT protects the world’s critical infrastructure by securing every file, device, and data transfer across IT, OT, and air-gapped networks using its AI-powered MetaDefender Platform.
- **Entity Type**: Private (venture-backed; $125M total funding raised; bootstrapped for many years)
- **Headquarters**: Tampa, Florida, United States
- **Founded**: 2002
- **Founders**: Benny Czarny

## Core Business
- **Primary industry**: Cybersecurity (critical infrastructure protection)
- **Target customers**: B2B, Enterprise, Government – including nuclear facilities, defense networks, energy grids, financial institutions, and other mission-critical organizations.
- **Mission / purpose**: “Trust no file. Trust no device.” – prevent known, unknown, and AI-generated threats from reaching the systems the world depends on.

## Products & Services
- **MetaDefender Platform** (SaaS / On-premises / Hybrid): Unified cybersecurity platform providing file security, email security, removable media protection, network security, cross-domain transfer, endpoint compliance, and cloud security. Key technologies: Deep CDR™ (Content Disarm and Reconstruction), Metascan™ Multiscanning (30+ anti-malware engines), AI-driven threat prediction, Adaptive Sandbox, Proactive DLP, and File-Based Vulnerability Assessment.
- **Peripheral & Removable Media Protection**: Kiosk-based scanning and compliance enforcement for USB drives and transient assets.
- **Managed File Transfer**: Secure cross-boundary file movement with built-in threat prevention, policy enforcement, and audit trails.
- **Data Diode & Security Gateway Solutions**: Hardware-enforced unidirectional data transfer for air-gapped and segmented networks.
- **Email Security**: Neutralizes weaponized attachments and embedded threats using Deep CDR and Multiscanning.
- **Access & Endpoint Security (OESIS Framework)**: Assesses device posture before granting network access, covering managed and unmanaged devices.
- **OPSWAT Academy**: Professional certification in Critical Infrastructure Protection (CIP) – 28 courses, 456,000+ registered students, 268,000+ certified.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric**: Annual Revenue $110M (LinkedIn, 2025 estimate); Total Funding $125M
- **Notable Investors / Partners**: Not explicitly listed in search results, but the company is trusted by 98% of U.S. nuclear power facilities and 1,500+ organizations in 80+ countries
- **Growth Signals**: 854 employees (+16.9% YoY, +167 people); operates in 28 countries (including Vietnam, Romania, Hungary, UK, Israel); pre-validated against NIST 800-53, CMMC 2.0, NERC CIP, Zero Trust, ISO 27001, SOC 2, NEI 08-09 Rev 6

## Competitive Advantages
- **Prevention-first philosophy** – stops threats before execution, unlike detection-based tools.
- **Deep CDR™ Technology** – reconstructs files to remove malware while preserving usability.
- **Multiscanning with 30+ anti-malware engines** – near 100% detection rate.
- **AI embedded natively** – predicts and neutralizes AI-generated threats.
- **Air-gap and cross-domain expertise** – data diodes and security gateways for the most sensitive networks.
- **Regulatory compliance** – validated for the world’s most rigorous standards in nuclear, defense, and critical infrastructure.

## Strategic Focus
- **Deepening AI capabilities** in threat prediction and content verification.
- **Expanding the MetaDefender Platform** to cover more attack surfaces (Cloud, OT, IT).
- **Growing the OPSWAT Academy** to train a global workforce in CIP.
- **Scaling global reach** – already in 28 countries, targeting more government and enterprise segments.

## Why Work Here
- **Culture**: Mission-oriented, innovative, transparent, and collaborative. “You are trusted to do your job” – teams have ownership and autonomy. Open communication across all levels.
- **Remote / Hybrid / Office**: Flexible-work arrangements; global offices in Tampa, Vietnam, Romania, Hungary, UK, Israel, and others.
- **Compensation & Benefits**: Competitive salaries, excellent insurance, stock options, generous PTO, multifaceted reward programs, quarterly/annual reviews.
- **Workplace Wellness**: Green office spaces, workout/exercise facilities, friendly environment, work-life balance emphasis.
- **Training & Development**: OPSWAT Academy provides privileged CIP certification; mentorship and career growth programs.
- **Recognition**: Named one of the best companies to work for in Asia by HR Asia Magazine.

## Sources
1. [OPSWAT Website](https://www.opswat.com/)
2. [OPSWAT Company Page](https://www.opswat.com/company)
3. [OPSWAT About Page](https://www.opswat.com/company/about)
4. [OPSWAT Careers Page](https://www.opswat.com/careers)
5. [OPSWAT LinkedIn](https://www.linkedin.com/company/opswat)

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