--- title: 'Technical Account Manager at Outtake' canonical: 'https://feeny.ai/job/technical-account-manager-outtake-new-york-q9s4bfafqr2t' type: 'job' last_seen: '2026-09-08' --- # Technical Account Manager at Outtake - **Company:** Outtake - **Location:** New York, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-10 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/outtake/f24ba5bb-1a0d-4a7c-83ac-7c5f258f6d64/application **Skills:** Platform configuration, Technical troubleshooting, Enterprise customer management, AI agent configuration, Project implementation, Startup experience > The Technical Account Manager leads customer-facing engagements from pilot to long-term adoption, bridging customer needs and product capabilities. This role involves pre-sales execution, platform configuration, and serving as the primary technical point of contact to drive customer success and product scalability. ## Job description ## ABOUT OUTTAKE Outtake exists to empower and facilitate trust for a digital-first world. Today, impersonation, fraud, AI-driven scams, and identity abuse spread faster than any security team can respond to. So we built something different: an agentic AI platform that proactively detects, monitors, and takes down impersonators, automating protection in hours, not weeks. Built by ex-Palantir, ex-CTO/founders, and ex-Notion engineers, Outtake is designed for clarity, autonomy, and velocity. Our goal is ambitious: become the trust layer of the modern internet. And we intend to do it with a lean, dense, exceptionally talented team. Outtake is backed by top-tier investors and operators who believe in our mission and our model. With strong financial footing and a long runway, we prioritize creating an environment where people can do the best work of their careers. ## ABOUT THE ROLE We're looking for a Technical Account Manager to own enterprise and mid-market accounts from deal closure through adoption and expansion. You're the technical partner customers trust, and the person watching for where the account can grow larger and going after it. You'll sit where customer needs, product, and execution meet: configuring the platform, standing up agents, and turning what you learn in the field into a better product and a bigger book. This is hands-on and technical, with a strong commercial edge. If you like building trust with customers, getting into the product yourself, and owning the number on your accounts, this is for you. ## RESPONSIBILITIES - Expansion on your book: you see where accounts can grow and go after it. New use cases, new teams, more of the platform. - Retention and renewals: you catch risk early and act before its a renewal problem. - Deployment and configuration: standing up customer environments, prompt engineering, and tuning the agents across our product surface. - Being the technical point of contact for your accounts: guiding customers through the platform and helping them achieve real outcomes as it evolves. - Feeding the field back to product and engineering: the patterns, the gaps, what to build next. ## WHAT YOU’LL NEED TO BRING - 4+ years in a revenue-generating role: you've owned a number and know what it means to grow a book. - You love working with customers: the day-to-day of working with them, hearing their problems, earning their trust. - Technical chops: you can deploy, configure, and troubleshoot on your own, and you're comfortable getting hands-on with agents. - You want to build the playbooks, not inherit them: we're early enough that a lot doesn't exist yet, and you're excited by that rather than thrown by it. ## BONUS POINTS - Experience at a fast-paced start-up: you’ve already cut your teeth at an early-stage start-up or other high growth environment. ## LIFE AT OUTTAKE - Office: For those in NY, we are an in-person team (5 days a week, with flexibility as needed) working out of a stunning waterfront office in Brooklyn. Collaboration, speed, and clarity matter. - Health: 100% company-paid medical, dental, and vision for employees. - Time Away: Flexible PTO. We trust adults to manage energy, not clock time. - Culture & Team: Annual company retreats and regular in-person events. Outtake is an equal opportunity employer. We are committed to building a diverse, inclusive team. ## About Outtake ## Company Overview - **One-liner**: Outtake provides an autonomous AI agent platform that detects, investigates, and dismantles digital threats like impersonation, fraud, and AI-driven scams for enterprises. - **Entity Type**: Private (Series B) - **Headquarters**: Brooklyn, New York, United States - **Founded**: 2023 - **Founders**: Alex Dhillon ## Core Business - Primary industry/industries: Cybersecurity (Digital Risk Protection, Brand Protection, Threat Intelligence) - Target customers: B2B, Enterprise — including major AI labs (e.g., OpenAI), high-growth tech companies (e.g., AppLovin, CashApp), investment firms (e.g., Pershing Square), federal agencies, and luxury retail brands - Mission or purpose statement: “To empower and facilitate trust for a digital-first world” — building a “trust layer for the modern internet” ## Products & Services - **Digital Trust Platform**: SaaS platform using autonomous AI agents that see, hear, understand, and dismantle digital risk across every surface (web, social, dark web, app stores). - **Brand Protection**: Detects and removes fake domains, cloned apps, malicious ads, unauthorized resale, trial abuse, and token fraud. - **Executive Protection**: Identifies threats to executives including deepfakes, doxxing, extortion, venue targeting, and route exposure. - **Location Protection**: Monitors for coordinated protests, location targeting, and physical threats. - **Global Signal Network**: A proprietary Reservoir™ of signals that compound over time, making the platform smarter with every threat dismantled. ## Market Standing - **Valuation**: Not disclosed - **Total Funding**: $56.5M (Series B led by ICONIQ, as of January 2026) - **Key Metrics**: - ARR increased approximately **6x year-over-year** - Systems scanned **20 million potential cyberattacks** in the prior year - Enterprise customers grew **more than 10x year-over-year** - Average takedown time of **14.4 hours** from detection to takedown - **99.4%** takedown confirmation rate - **100%** network eradication rate - Monitors **100+ platforms**, marketplaces, and dark web sources - Social takedowns completed in under 24 hours - **Notable Investors/Partners**: ICONIQ (lead, Series B), CRV (seed & Series A), Section 32 (S32), angel investors including Microsoft CEO Satya Nadella, Palantir CTO Shyam Sankar, Palo Alto Networks CEO Nikesh Arora, Anduril co-founder Trae Stephens, Bill Ackman, Guillermo Rauch, and Bob McGrew. ## Competitive Advantages - **Agentic AI vs. Legacy Tools**: Replaces slow, queue-based analyst workflows with autonomous agents that operate in parallel (millions of agents, zero queues, zero tickets). - **Compound Learning Platform**: The Global Signal Network gets sharper with every threat dismantled — meaning the platform becomes more effective for all customers over time. - **Speed**: 14 hours from detection to takedown (legacy tools can take 14 days or more). - **Named a Challenger** by analysts, alongside companies like Check Point, Doppel, and Recorded Future. - **Top-Tier Customer Base**: Works with the world’s most targeted organizations (OpenAI, AppLovin, Pershing Square), which validates the product against the most sophisticated threats. ## Strategic Focus - **Growth**: Scaling go-to-market teams, particularly in engineering and product, to meet explosive demand (ARR up 6x YoY). - **Product Expansion**: Deepening the autonomous agent platform to cover more attack surfaces and industries, with a goal of becoming the “trust layer” for the entire internet. - **Use of Funds**: The $40M Series B is earmarked for growing go-to-market, engineering, and product teams, as well as expanding the agent platform’s capabilities. ## Why Work Here - **High-Growth Trajectory**: 40 employees with 335.3% yearly headcount growth; 13 active job openings across engineering, sales, marketing, and legal. - **Cutting-Edge Mission**: Work on the forefront of AI-driven cybersecurity, building autonomous agents that fight the most advanced digital threats. - **Culture of Ownership and Speed**: The company prides itself on “zero queues, zero tickets” and constant next-step pursuit by agents — a philosophy that likely extends to the engineering culture. - **Team Quality**: Notable talent sources include Palantir, Meta, Oso, and Google. Strong engineering and product leadership. - **Headquarters & Flexibility**: Based in Brooklyn, NY, with a presence in the UK and Singapore. Remote/hybrid policy not explicitly stated but likely flexible given global team. - **Impactful Work**: Directly protecting top AI labs, financial institutions, and global brands from nation-state and organized cybercrime operations. ## Sources 1. [outtake.ai](https://www.outtake.ai/) 2. [CB Insights](https://www.cbinsights.com/company/outtake) 3. [CNBC](https://www.cnbc.com/2026/01/28/outtake-cyber-openai-ai-raise.html) 4. [LinkedIn](https://www.linkedin.com/company/outtaketeam) 5. [Jobs.ashbyhq.com](https://jobs.ashbyhq.com/outtake) ## Other roles at Outtake - [Software Engineer, Infrastructure](https://feeny.ai/job/software-engineer-infrastructure-outtake-new-york-s4mmt07naxcb) — New York, NY - [Channel Partnership Lead](https://feeny.ai/job/channel-partnership-lead-outtake-new-york-ay8mjh3ft197) — New York, NY - [Technical Account Manager - Team Lead](https://feeny.ai/job/technical-account-manager-team-lead-outtake-new-york-6w292rcwfnvc) — New York, NY - [Head Of Sales](https://feeny.ai/job/head-of-sales-outtake-new-york-d3mt301jq164) — New York, NY - [Founding Applied Data Scientist](https://feeny.ai/job/founding-applied-data-scientist-outtake-new-york-396zeg2ntdnk) — New York, NY - [Software Engineer (Frontend)](https://feeny.ai/job/software-engineer-frontend-outtake-new-york-qb7egrwxf559) — New York, NY - [Software Engineer (Security)](https://feeny.ai/job/software-engineer-security-outtake-new-york-q1bt5s0ya3yy) — New York, NY - [Sales Engineer](https://feeny.ai/job/sales-engineer-outtake-new-york-3x60rpha1rym) — New York, NY - [Software Engineer (Product)](https://feeny.ai/job/software-engineer-product-outtake-new-york-63xa6jx4rdnx) — New York, NY - [General Interest](https://feeny.ai/job/general-interest-outtake-new-york-kqadeyafdmq2) — New York, NY