---
title: 'Technical Account Manager at Reo.Dev'
canonical: 'https://feeny.ai/job/technical-account-manager-reo-dev-bengaluru-sjd8cdfp1dqr'
type: 'job'
last_seen: '2026-11-11'
---

# Technical Account Manager at Reo.Dev

- **Company:** Reo.Dev
- **Location:** Bengaluru, India
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-11
- **Apply:** https://jobs.ashbyhq.com/reo-dev/0f025daa-b9ac-4f26-ab02-5edd081113c5

## Job description

## ABOUT REO

## Who we are

[Reo.Dev](http://Reo.Dev) is a modern revenue stack for Developer focused companies. We help Developer Tool companies identify which Engineering Teams have an Urgent need for their product and the highest likelihood of conversion. We capture and analyze a wide array of developer activity data from Github, Docs, Docker Installs, Communities, other dev specific sources and convert them to sales signals. Read more here:https://app.notion.com/p/roverly/About-Reo-Dev-18c33e0c3ba2808280f8e4235365a052

Great! Now let’s talk about You and this Role! 🙌 🎉 What will you be working on? Customer Enablement ● Support onboarding and configuration of customer integrations across APIs, CRMs, and data sources. ● Investigate and resolve integration and data issues using SQL, JSON, and API-based debugging. ● Collaborate with Customer Success Managers to provide technical clarity and ensure issue resolution within SLA. ● Write help document custom setups, configuration nuances, and recurring issues for knowledge sharing Data & Technical Operations ● Execute SQL-based data validation, perform sync health checks, and verify mapping accuracy across systems. ● Proactively monitor data pipelines and customer usage metrics to identify anomalies or trends. ● Partner with Engineering and Product teams to reproduce and triage technical issues with detailed findings. ● Maintain internal records of tenant configurations, data mapping logic, and integration health status. Performance & Quality Metrics ● Ensure response and resolution times are met for all customer issues as per defined SLAs. ● Track and report average TAT (Turnaround Time) and Resolution Time for technical cases. ● Identify recurring issues that impact SLA adherence and collaborate on automation or process improvements. ● Maintain a consistent focus on operational excellence and measurable customer satisfaction outcomes. Insights & Process Improvement ● Use SQL and product data to prepare reports for QBRs, customer reviews, and internal performance tracking. ● Identify recurring issues and opportunities for automation or documentation improvements. ● Contribute to building and refining internal tools that streamline technical support workflows. Cross-Functional Collaboration ● Work with Product and Engineering to communicate customer feedback and feature requests. ● Support Customer Success Managers in driving product adoption and data-driven account insights. ● Participate in internal syncs to continuously improve how the TAM function operates at scale 👯 What You’ll Bring ● Proficiency in scripting with Python to automate routine workflows, parse logs, and handle data manipulation with AI. ● Working familiarity with AI/LLM concepts, integrating AI-driven APIs, or utilizing generative AI tools to streamline technical troubleshooting and workflows. ● 1–2 years of experience in technical support, customer success, or implementation engineering within a SaaS or technology company. ● Proficiency in SQL for querying, validating, and analyzing customer and product data. ● Working knowledge of APIs, JSON, and basic data integration concepts. ● Strong analytical and troubleshooting skills, able to identify patterns and resolve root causes. ● Excellent written and verbal communication skills, with the ability to explain technical concepts clearly. ● Curiosity and drive to learn about customer environments, data systems, and integration logic. Bonus Points For ● Experience with Salesforce, HubSpot, Segment, or similar CRM/automation tools. ● Exposure to data visualization tools (Metabase, Looker, Mode, etc.) ● Experience with tools like Hotjar, Logrocket, etc ● Prior experience in a B2B SaaS environment supporting enterprise or API-driven products 👯 Why You’ll Love Working Here ● Exposure to complex, real-world data challenges across multiple enterprise integrations. ● Collaborative, customer-focused environment where your technical insights directly drive business outcomes. ● Opportunities to shape internal processes, automation, and data tooling that scale our Customer Success function.

## About Reo.Dev

## Company Overview
- **One-liner**: Reo.Dev provides an AI-powered revenue intelligence platform that captures developer activity signals to help developer-first companies identify high-intent enterprise accounts and convert them into pipeline.
- **Entity Type**: Private (Series A)
- **Headquarters**: Dover, Delaware, United States (with a significant presence in India and a new U.S. office).
- **Founded**: 2023
- **Founders**: Achintya Gupta (CEO), Gaurav Jain (Co-founder & CTO), Piyush Agarwal (Co-founder)

## Core Business
- **Primary industry/industries**: Developer Marketing & GTM (Go-to-Market) Revenue Intelligence
- **Target customers**: B2B, specifically developer-first companies (DevTools, infrastructure, API platforms) that sell to technical audiences. Their GTM teams (Sales, Marketing, RevOps) are the primary users.
- **Mission or purpose statement**: To build the signal layer that makes developer and AI-agent evaluation activity visible and actionable for GTM teams, turning developer activity into enterprise pipeline growth.

## Products & Services
- **Reo.Dev Platform**: An AI-native revenue intelligence platform. It tracks 625M+ developer activity signals from first-party data (product usage, sign-ups) and third-party sources (GitHub, package installs, docs engagement, MCP interactions, communities).
    - *Key Modules*:
        - **Sign-up Deanonymization**: Identifies who is behind free sign-ups, linking them to organizations.
        - **Dev Funnel & Account Intel**: Pinpoints which accounts are actively evaluating a product, tracking their buying stage and assigning activity scores.
        - **Buyer Prediction**: Finds the most relevant buyers and practitioners within a target account.
        - **List Enrichment & Technographics**: Enriches data by linking GitHub IDs, IPs, or emails to profiles, and identifies companies by tech stack.
        - **Job Change Detection**: Spots when a champion moves to a new ICP account to re-ignite warm leads.
        - **Developer Community Listening**: Monitors conversations across communities for positioning and content insights.
        - **Campaign Management**: Automates workflows and tracks performance.
    - *New AI-Native Capabilities (May 2026)*:
        - **Reo Agents**: AI agents for third-party signal discovery.
        - **MCP Connector**: Brings Reo's intelligence directly into Claude.
        - **AI Intent Gateway**: Interprets the AI-assisted and agent-driven evaluation layer.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric (Funding)**: Total raised is **$16.04M**. Their latest round was a **Series A of $10.84M** (raised approximately 22 days before the search date, placing the date around early June 2026).
- **Notable Investors/Partners**: Heavybit, BEENEXT, Afore Capital, Elevation Capital, India Quotient, and 11 others. They are a proud member of The Linux Foundation.
- **Growth Signals**:
    - **Customer Base**: Over 200 companies, including LangChain, Temporal, NVIDIA, n8n, Unleash, Aporia, and Chronicle Software.
    - **Headcount**: 71 employees, with explosive yearly growth of **+132.4%** and monthly growth of **+6.8%**.
    - **U.S. Expansion**: Recently opened its first U.S. office as part of a broader growth strategy.
    - **Product Innovation**: Launched AI-native capabilities (Reo Agents, MCP Connector, AI Intent Gateway) to address the emerging agent-led era of developer GTM.

## Competitive Advantages
- **Purpose-Built for Developer GTM**: Unlike generic revenue intelligence tools, Reo.Dev is built specifically to interpret the unique buying signals of developers (code deployments, package installs, docs engagement, AI agent queries).
- **Developer Knowledge Graph**: Trained on a proprietary graph of 100M+ technical profiles and billions of signals, providing a deep, unique data moat.
- **First-Mover in Agent-Era Intelligence**: Their new AI Intent Gateway and MCP Connector position them as a leader in interpreting the machine-assisted evaluation layer, which is becoming critical as AI agents play a larger role in software purchasing decisions.
- **Comprehensive Signal Coverage**: Integrates with developer-centric platforms (GitHub, Package Managers, Technical Documentation, Product Telemetry, Communities) to capture signals that traditional sales tools miss.

## Strategic Focus
- **Leading the Agent-Led Era**: The company's immediate priority is to be the signal layer for the emerging agent-led buying journey, as evidenced by the launch of Reo Agents, MCP Connector, and the AI Intent Gateway.
- **U.S. Market Expansion**: Growing their presence in the U.S. to engage more closely with enterprise customers and strategic partners.
- **Product Depth**: Continuing to deepen their AI capabilities to provide even more precise account identification, buyer prediction, and intent scoring.

## Why Work Here
- **High Growth & Impact**: With 132% yearly headcount growth and a recent Series A, this is a hyper-growth startup where employees can have significant impact. The "Founding" titles on many team members suggest a strong ownership culture.
- **Innovative Problem**: The company is solving a novel and complex problem at the intersection of developer tools, AI, and sales intelligence, offering a challenging and intellectually stimulating environment.
- **Founding Team & Backing**: Led by a founding team with domain expertise (Achintya Gupta, Gaurav Jain) and backed by top-tier VC firms like Heavybit and Elevation Capital.
- **Workforce & Culture**: The team is globally distributed, with a strong presence in India (61 employees) and the U.S. (8 employees). The company has a flat structure with many "Founding" and "Specialist" roles. Current open positions include Backend Engineer, Product Manager, Brand Manager, and Product Marketing Manager.
- **Notable Perks/Environment**: As a well-funded, early-stage startup, one can expect a fast-paced, results-oriented environment. The focus on developer tools suggests a technically savvy and product-driven culture.

## Sources
1. [reo.dev](https://www.reo.dev/)
2. [cbinsights.com](https://www.cbinsights.com/company/reodev)
3. [linkedin.com](https://www.linkedin.com/company/reo-dev)
4. [wellfound.com](https://wellfound.com/company/reo-dot-dev)
5. [levels.fyi](https://www.levels.fyi/companies/reodev)

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