---
title: 'Technical Account Manager at Rithum'
canonical: 'https://feeny.ai/job/technical-account-manager-rithum-spain-pxjv6mfhp8xs'
type: 'job'
last_seen: '2026-09-09'
---

# Technical Account Manager at Rithum

- **Company:** Rithum
- **Location:** Spain
- **Work type:** remote
- **Posted:** 2026-07-28
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/rithum/jobs/8017070

## Job description

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

## Overview

As a Technical Account Manager (TAM), you will deliver strategic technical guidance and executional support to enterprise and strategic clients throughout their journey with Rithum. You will serve as the technical complement to the Client Success Manager (CSM), working in close partnership to align technical solutions to business objectives, ensure seamless channel implementation, and drive long-term success through platform optimization and scalable technical strategies. This role requires strong project management capabilities, deep product knowledge, and the ability to build trust with both client and internal technical stakeholders.

## Responsibilities

- Serve as a consistent weekly touchpoint for the client, managing day-to-day business-as-usual (BAU) activities and ensuring timely execution through personal ownership, internal collaboration, and effective use of available resources.
- Develop and oversee channel implementation strategies that align with channel technical requirements and Rithum's platform capabilities.
- Drive tactical execution strategies across the Rithum platform, including operational workflows and commercial levers such as repricing, promotional planning, and algorithmic optimization to enhance visibility and maximize revenue conversion.
- Conduct technical reviews, identifying areas for optimization and offering forward-looking recommendations aligned to client goals.
- Act as a trusted technical advisor, helping clients overcome obstacles and achieve value realization through effective use of Rithum’s solutions.
- Own the resolution of complex technical issues in collaboration with Product, Engineering, and Client Success Enginering teams.
- Bridge communication between client technical teams and Rithum’s internal teams to ensure mutual understanding and streamlined execution.
- Support technical roadmap planning, feature adoption, and product feedback loops with strategic clients.
- Maintain deep knowledge of platform functionality, data flows, and emerging capabilities.

## Qualifications

## Minimum Qualifications

- 2+ years of experience in technical account management, implementation, solutions engineering, or e-commerce within a B2B SaaS environment, or in a marketplace role with a brand or retailer.
- Proven experience supporting enterprise or strategic clients with technical onboarding, platform integration, and ongoing optimization.
- Strong proficiency using Excel
- Foundational understanding of channel requirements, data mapping, and feed architecture.
- Demonstrated ability to manage technical projects and communicate effectively with technical and non-technical stakeholders.
- Demonstrated proficiency with Microsoft Copilot and comfort leveraging AI‑driven tools within daily workflows, with an ongoing interest in emerging technologies.
- Proficiency in platforms such as Salesforce, JIRA, or similar workflow/project tracking tools.
- Excellent problem-solving skills, with a focus on root cause analysis and resolution.
- Strong verbal and written communication skills.

## Preferred Qualifications

- Bachelor's degree in business, engineering, computer science or related technical field.
- 3+ years in technical account management, solution engineering, or implementation roles.
- eCommerce or product data platform experience.
- Experience working in cross-functional teams and navigating complex stakeholder environments.
- Familiarity with SaaS deployment models and scalable system design.
- Experience working with enterprise or strategic clients in eCommerce or retail technology.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

- Partner with the leading brands and retailers.
- Connect with passionate professionals who will help support your goals.
- Participate in an inclusive, welcoming work atmosphere.
- Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
- Receive industry-competitive compensation and total rewards benefits.

## Benefits

- Medical, Dental and Psychology benefits
- Life insurance and disability benefits
- Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day
- Voucher program for Transportation, Meals & Childcare
- Remote Working Stipend: €40/month automatically applied in payroll
- Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
- Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career.
- Charitable contribution match per team member

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the [Accommodations Request Form](https://forms.office.com/r/v1qDcUpHLw). Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

## About Rithum

## Company Overview
- **One-liner**: Rithum provides a commerce operations platform that helps brands, retailers, and suppliers list, market, optimize, and fulfill products across a connected ecosystem of 600+ marketplaces and channels.
- **Entity Type**: Private (formed by the merger of CommerceHub and ChannelAdvisor in 2022, rebranded as Rithum in 2023)
- **Headquarters**: Not publicly listed – historical hubs include Albany, NY (CommerceHub) and Morrisville, NC (ChannelAdvisor); the company operates globally with a remote-first workforce.
- **Founded**: 1997 (original CommerceHub) as the combined entity in 2022; rebranded in 2023.
- **Founders**: Original founders of CommerceHub and ChannelAdvisor (specific names not publicly disclosed for the current entity).

## Core Business
- **Primary industry**: E‑commerce technology / Commerce Operations
- **Target customers**: B2B – brands, retailers, and suppliers (ranging from startups to global enterprises)
- **Mission or purpose statement**: “To build the world’s most connected commerce ecosystem.” [rithum.com/company/](https://www.rithum.com/company/)

## Products & Services
- **Rithum Commerce Operations Platform**: A unified SaaS platform that centralizes product listing, content management, pricing, inventory, order fulfillment, and retail media campaigns across 600+ marketplaces (e.g. Amazon, Walmart, eBay) and direct‑to‑consumer channels.
- **RithumIQ**: AI‑powered engine that automates bidding, keyword strategies, and delivery date prediction, and provides real‑time performance insights across SKUs, ads, and listings.
- **Marketplace Network**: Enables retailers to launch curated third‑party marketplaces with full control over sellers, products, and fulfillment (including dropshipping).
- **Fulfillment Optimization**: Dynamically routes orders to optimal fulfillment centers, consolidates system integrations, and provides visibility into performance from a single dashboard.
- **Retail Media**: Campaign execution and measurement across top retailers, linking ad spend to ROI via retailer‑verified data.

All offerings are classified as a SaaS / platform service. [rithum.com](https://www.rithum.com/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual GMV over $50 billion (as stated on the company site)
- **Notable Investors/Partners**: Not explicitly listed; the company serves over 40,000 global brands, suppliers, and retailers, implying deep partnerships with major commerce platforms.
- **Growth Signals**: 
  - 29+ years of combined innovation (CommerceHub founded 1997).
  - 40,000+ customers and $50B+ annual GMV.
  - Remote‑first global workforce with active hiring across engineering, sales, marketing, customer success, and operations.
  - Emphasis on AI (RithumIQ) as a core differentiator.
  - Sustainability focus: asset‑light inventory and delivery consolidation reduce waste and carbon emissions.

## Competitive Advantages
- **Network Effect**: A single platform connecting 600+ marketplaces and thousands of retailers/suppliers creates data‑driven insights that improve over time.
- **AI Integration**: RithumIQ uses proprietary supply chain data to automate and optimize pricing, bidding, fulfillment, and delivery predictions.
- **Asset‑Light Model**: Helps customers scale profitably without holding inventory, reducing waste and environmental impact.
- **End‑to‑End Offering**: Covers the entire product lifecycle – listing, marketing, fulfillment, and analytics – simplifying complexity for multi‑channel sellers.
- **Heritage**: Built on two decades of e‑commerce infrastructure from CommerceHub and ChannelAdvisor, providing stability and deep industry knowledge.

## Strategic Focus
- **Expanding the Connected Commerce Ecosystem**: Continuing to grow the network of marketplaces and partners while deepening integrations.
- **AI‑Driven Automation**: Leveraging machine learning to improve margin, reduce manual work, and provide predictive insights.
- **Sustainability**: Using asset‑light models to help customers reduce unused inventory and lower carbon footprints.
- **Remote‑First Talent Acquisition**: Hiring globally to attract top engineering, sales, and customer success talent.

## Why Work Here
- **Remote‑first work environment** with flexible schedules.
- **Competitive benefits**: medical insurance, life & disability, pet insurance, ID theft protection, professional stipend, paid time off.
- **Total Rewards program** with region‑specific guides.
- **Engineering culture**: collaborative coding interviews, emphasis on problem‑solving and innovation.
- **Equal opportunity employer** with employee‑led groups fostering belonging and diversity.
- **Growth opportunities**: fast‑growing company ($50B GMV) with a mission to “create a world where seamless commerce unlocks infinite possibilities.”
- **Hiring process**: recruiter conversation → hiring manager → functional exercise/assessment → team interviews → decision. [rithum.com/company/careers/](https://www.rithum.com/company/careers/)

## Sources
1. [rithum.com](https://www.rithum.com/)
2. [rithum.com/company/](https://www.rithum.com/company/)
3. [rithum.com/company/careers/](https://www.rithum.com/company/careers/)
4. [rithum.com/company/careers/job-opportunities/](https://www.rithum.com/company/careers/job-opportunities/)
5. [rithum.com/company/leadership/](https://www.rithum.com/company/leadership/)

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