---
title: 'Technical Account Manager at Stripe'
canonical: 'https://feeny.ai/job/technical-account-manager-stripe-mexico-city-5gwvgc5jadms'
type: 'job'
last_seen: '2026-09-13'
---

# Technical Account Manager at Stripe

- **Company:** Stripe
- **Location:** Mexico City, Mexico
- **Posted:** 2026-06-23
- **Last confirmed live:** 2026-09-13
- **Apply:** https://stripe.com/jobs/search?gh_jid=8023524

## Job description

## Who we are

## About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

## About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

## What you’ll do

Strategically support Stripe’s largest and most complex users.

## Responsibilities

- Provide a gold standard experience to your assigned accounts’ key stakeholders
- Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
- Foster long term user relationships that grow loyalty to Stripe and Stripe products
- Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
- Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe
- Lead user facing meetings both in person and through video chat
- Collaborate on the continued design of this support offering
- Create user-facing content for long term solutions

## Who you are

We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

## Minimum requirements

- 5+ years experience in enterprise level client-facing work
- Strong product sense and energized by the challenge of solving difficult user related problems
- Strong written and verbal communication skills
- Ability to lead complex integration conversations in a highly consultative and proactive manner
- Familiarity with APIs and ability to explain API concepts to Stripe’s largest and most technical customers
- Familiarity with SQL and comfort building basic queries and modifying more complex ones
- Strong technical troubleshooting skills and experience interfacing with technical teams
- Adept client relationship management skills
- Ability to engage in business-level and technical conversations at multiple levels of the organization
- Bachelor's Degree required

## Preferred qualifications

- Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
- Experience practicing in small to medium scale project management
- Strong organizational skills and self-starting mindset
- Experience with tools like Postman, xCode, Python, Webhooks, and ETL
- Experience in the payments industry

## About Stripe

## Core Business
- Primary industry: Financial services / payments infrastructure
- Target customers: B2B – from startups to global enterprises (e.g., Le Monde, trucking companies)
- Mission: “Increase the GDP of the internet” by making online commerce easier and more accessible

## Products & Services
- **Stripe Payments**: Accept and optimise payments globally – online and in person; supports 135+ currencies and payment methods [stripe.com](https://stripe.com/)
- **Stripe Billing**: Manage subscriptions, invoices, and recurring revenue; over 200 million active subscriptions managed [stripe.com](https://stripe.com/)
- **Stripe Connect**: Embed payments into platforms and marketplaces
- **Stripe Atlas**: Incorporate a company, get everything needed to fundraise and start selling
- **Stripe Terminal**: In-person payments with customisable card readers
- **Stripe Issuing**: Create and manage a card issuing programme
- **Stripe Climate**: Automatically contribute a fraction of revenue to carbon removal

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: $1.9 trillion in payments volume processed in 2025 [stripe.com](https://stripe.com/)
- **Notable Investors/Partners**: Not disclosed in provided sources
- **Growth Signals**:
  - Infrastructure underpins more than 1% of global GDP [stripe.com](https://stripe.com/jobs/life-at-stripe)
  - Over 8,000 employees across 25+ offices worldwide [stripe.com](https://stripe.com/jobs)
  - 99.999% historical uptime for Stripe services [stripe.com](https://stripe.com/)
  - Deploys 10,000+ times per day while maintaining five 9s of reliability [stripe.com](https://stripe.com/jobs/life-at-stripe)
  - 135+ currencies and payment methods supported [stripe.com](https://stripe.com/)

## Competitive Advantages
- **Scale & Reliability**: Processes massive transaction volumes with 99.999% uptime – a level of trust few competitors match.
- **Developer‑First Experience**: Obsessive focus on API design, documentation, and ease of integration; “start with a blank screen, work until a product is ready, polish until exceptional” [stripe.com](https://stripe.com/jobs/life-at-stripe).
- **Global Reach**: Supports 135+ currencies and payment methods, with local offices in 25+ cities to serve regional needs.
- **Network Effects**: The more businesses use Stripe, the more data and infrastructure advantages accrue, making it harder to switch.

## Strategic Focus
- **AI & Agentic Commerce**: Building economic infrastructure for AI, including monetisation through agentic commerce [stripe.com](https://stripe.com/).
- **Crypto & Stablecoins**: Enabling borderless money movement with stablecoins and crypto [stripe.com](https://stripe.com/).
- **Platform Expansion**: Continuing to add financial tools (billing, issuing, terminal, climate) that work individually or together.
- **Globalisation**: Deepening presence in markets like Japan, India, and Latin America.

## Why Work Here
- **Culture**: “Intense and kind” – high expectations paired with a supportive, transparent environment. Weekly all‑hands with senior leaders; decisions based on idea quality, not seniority [stripe.com](https://stripe.com/jobs/life-at-stripe).
- **Growth & Ownership**: “Promotions are tied to demonstrated impact, not tenure.” Employees get substantial responsibility early, often working outside their domain [stripe.com](https://stripe.com/jobs).
- **Work Model**: Hybrid/remote‑friendly – two main HQs (San Francisco & Dublin) plus 25+ offices, and many Stripes work from home or coworking spaces [stripe.com](https://stripe.com/jobs).
- **Benefits**: Comprehensive medical, mental health, financial advisory, family planning, and parental leave. Education team provides onboarding and ongoing expert‑led courses [stripe.com](https://stripe.com/en-gi/jobs/benefits).
- **Diversity & Inclusion**: Employee‑created resource groups (Stripe Communities), accommodations for disabilities, and a commitment to equal opportunity [stripe.com](https://stripe.com/jobs).

## Sources
1. [stripe.com/jobs/life-at-stripe](https://stripe.com/jobs/life-at-stripe)
2. [stripe.com/jobs](https://stripe.com/jobs)
3. [stripe.com/](https://stripe.com/)
4. [stripe.com/jobs/search](https://stripe.com/jobs/search)
5. [stripe.com/en-gi/jobs/benefits](https://stripe.com/en-gi/jobs/benefits)

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