--- title: 'Technical Account Manager at Tulip Interfaces' canonical: 'https://feeny.ai/job/technical-account-manager-tulip-interfaces-budapest-kpyfbpr3qeca' type: 'job' last_seen: '2026-10-14' --- # Technical Account Manager at Tulip Interfaces - **Company:** Tulip Interfaces - **Location:** Budapest, Hungary / EMEA / Munich, Germany - **Work type:** remote - **Posted:** 2026-08-11 - **Last confirmed live:** 2026-10-14 - **Apply:** https://tulip.co/careers/job-posting/?gh_jid=7848745003 ## Job description This role is located in EMEA- remote with possibility to work from our offices in Munich or Budapest [Tulip](https://tulip.co/) brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the global economy and one in every seven workers on Earth, yet remains among the least digitized. More than a decade ago, we created the category to close that gap: AI-native software that puts cutting-edge tools directly in the hands of the people on the manufacturing front lines. Because we are human-centered and tech-obsessed, we are building a future of work where human ingenuity is amplified with the latest technology. In January 2026 we became one of Boston's few new AI unicorns, reaching a $1.3B valuation. We're growing double digits in revenue year over year. The world's best manufacturers run on Tulip - turning inventory 10x faster, releasing gene therapies in hours instead of weeks, and training master craftspeople to forge engagement rings 5x more rapidly. Headquartered in Somerville, MA with offices in Germany, Hungary, Singapore, Japan, and Israel, we've been consistently named a World Economic Forum Global Innovator, a Gartner leader, and one of Built In Boston's "Best Places to Work." We run the way we build: AI-forward, humanistic, and high ownership. We're looking for builders who are energized by complex problems, rapid cycles, and the unique opportunity to see their impact on a global scale. ## About the Role We're looking for a Technical Account Manager (TAM) to join our growing Customer Success team at Tulip Interfaces. As a TAM, you'll bridge the gap between technical expertise and customer success, partnering closely with our customers and the Tulip account team to provide strategic and tactical guidance on technical matters that drive customer value and adoption. You'll serve as the technical advisor for customers, helping them maximize their investment in Tulip's no-code platform while ensuring they achieve their operational excellence goals. ## Key Responsibilities Strategic Technical Advisory - Partner with customers and the Tulip account team to develop and execute technical success plans for assigned accounts - Provide expert guidance on Tulip platform architecture, integrations, and advanced use cases - Lead technical discussions with customer stakeholders, from app builders to IT and Operations leaders - Identify opportunities for deeper platform adoption and technical optimization Customer Enablement & Growth - Conduct technical workshops, training sessions, and platform deep-dives - Help customers design scalable solutions using Tulip's no-code platform - Guide customers through complex technical implementations and integrations - Collaborate with customers to establish technical best practices and governance Cross-Functional Collaboration - As a member of the account team, you will work closely with Account Executive and Customer Success Manager to ensure seamless customer experience and account growth - Partner with Product and Engineering teams to communicate customer technical requirements - Collaborate with Sales Engineering during expansion opportunities - Support renewal processes with technical value demonstrations Technical Expertise & Thought Leadership - Stay current on Tulip platform capabilities, industry trends, and manufacturing technologies - Develop technical content, documentation, and enablement materials - Participate in customer advisory boards and technical user groups - Represent Tulip at industry events and technical conferences ## About You You're passionate about technology, customer success, and manufacturing innovation. You thrive in technical discussions while building strong relationships with customers and internal teams. You have a collaborative mindset and enjoy translating complex technical concepts for diverse audiences. You're excited about helping manufacturers transform their operations using cutting-edge no-code technology. ## Skills You'll Need Technical Background - 5-7 years of experience in technical customer-facing roles (Solutions Engineering, Technical Consulting, or similar) - 3+ Years of Tulip delivery experience, at the L4 SOLV level - Strong understanding of manufacturing operations, Industry 4.0, or industrial software - Experience with APIs, system integrations, and database concepts - Familiarity with no-code/low-code platforms preferred - Ability to travel (estimated 20%) Communication & Collaboration - Excellent written and verbal communication skills - Ability to translate complex technical concepts for diverse audiences - Strong presentation and workshop facilitation skills - Collaborative mindset with experience working across teams Industry Knowledge - Deep knowledge of digital transformation initiatives in industrial settings - Understanding of manufacturing processes and operational challenges - Experience with manufacturing execution systems (MES) and similar platforms ## What We Offer - Impact you can point to. Your work shows up on the factory floor, in cycle times, scrap rates, and quality data our customers actually report to their boards. - A rare technical education. You'll learn how things get built, across pharma, aerospace, medical devices, and industrial equipment, knowledge you can't pick up from a SaaS desk. - Real ownership. Small teams, direct customer relationships, and the latitude to solve problems the way you think they should be solved. - A team that ships. Engineers, operators, and customer-facing folks who care more about whether the line is running than who gets credit. Ready to Apply? If you want to spend your time solving problems that have physical consequences, we'd like to talk. Apply below- we read every application. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically. ## About Tulip Interfaces ## Company Overview - **One-liner**: Tulip provides a composable frontline operations platform that enables manufacturers in regulated industries to build AI‑enabled connected apps, guide operators, track production, and gain real‑time operational visibility. - **Entity Type**: Private (well‑funded, with $272.5 M in total funding) - **Headquarters**: Somerville, Massachusetts, United States - **Founded**: 2012 - **Founders**: Founded by a team of engineers from the MIT Media Lab (founder names not publicly disclosed) ## Core Business - **Primary industries**: Manufacturing operations software, with a focus on regulated industries such as pharmaceuticals, medical devices, and complex discrete manufacturing. - **Target customers**: B2B – mid‑market to enterprise manufacturers; operations teams on the front line (operators, quality, engineering). - **Mission**: To democratize technology and empower those closest to operations to solve problems, making people the most valuable resource in manufacturing. ## Products & Services - **Frontline Operations Platform**: A composable, no‑code/low‑code platform that lets teams build apps, automations, and AI agents for guiding workflows, capturing data, and connecting machines. Includes an app editor, player, governance & change management, analytics, computer vision, and automation capabilities. - **Connectors & Edge Connectivity**: Hundreds of pre‑built drivers and an open Connector Framework to integrate CNC machines, legacy equipment, ERPs, WMSs, and enterprise systems. An Edge Machine Kit provides on‑premise data collection and processing. - **AI & ML**: Native AI that understands the full operational context – documents, videos, edge data, tables – and supports natural‑language queries, auto‑translation, and human‑in‑the‑loop approvals. - **Professional Services**: From one‑week on‑site Jumpstarts to six‑week Proof of Value engagements, with dedicated solution engineers building MVPs alongside customer teams. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metrics**: Annual revenue of $145 M (LinkedIn estimate) | Total funding of $272.5 M - **Notable Investors**: C4 Ventures (Series A lead), DMG Mori Seiki (Series B lead); total of 8 funding rounds including seed and non‑equity assistance - **Growth Signals**: - 286 employees (+11.4 % YoY); operating in 15 countries (US, Hungary, Germany, UK, Singapore, Israel, Japan, France, etc.) - Recognized by Built In as a Top Workplace in Boston (2025) and named to the Deloitte Technology Fast 500 (2024, ranked 220th) - Growing engineering presence – 63 active job postings (+96.9 % YoY) ## Competitive Advantages - **Regulatory‑ready**: GxP‑compliant and FedRAMP Moderate equivalent, enabling use in heavily regulated environments. - **Composable platform**: Allows rapid creation and iteration of apps without custom coding; scales from single site to global enterprise with role‑based permissions and audit trails. - **Deep connectivity**: Open Connector Framework with hundreds of drivers for industrial and enterprise systems; edge computing for real‑time data collection. - **AI native**: AI agents that operate on the full context of the operation, with built‑in governance and human‑in‑the‑loop controls. - **MIT Media Lab roots**: Ten years of research in frontline operations, IoT, machine vision, and human‑computer interaction. ## Strategic Focus - Expanding global presence and partner ecosystem (ecosystem engineers, pre‑built connectors). - Deepening AI and agentic capabilities to further automate decision‑making on the front line. - Strengthening governance and compliance to serve larger, multi‑site enterprise customers. - Continuing to build a “Center of Excellence” culture that enables customers to scale independently. ## Why Work Here - **Culture**: Described as a team of “builders, hackers, dreamers, creatives, and rebels” with a strong mission to transform manufacturing. Operating principles emphasize impact, iteration, and people first. - **Work model**: Flexible – remote, hybrid, and onsite options available across offices in Somerville (HQ), Budapest, Munich, Tokyo, Tel Aviv, Singapore, and remote in the US and UK. - **Perks & benefits**: Unlimited vacation, competitive healthcare (medical, dental, vision), commuter benefits, work‑from‑home stipend, fitness subsidies, parental leave, 401K, and life insurance. - **Engineering culture**: Cross‑functional teams (Apps, Edge, Connectivity, Data, MLG, QA, Accounts, TechOps, Product) that work closely with IIoT, AI/ML, and manufacturing experts. Employees have direct impact on product and users. - **Recognition**: Multiple Top Workplace awards (Boston Globe, Built In) and strong employee‑led communities (Parents@Tulip, Hey Lady, Allies@Tulip). ## Sources 1. [tulip.co](https://tulip.co/) 2. [tulip.co/about-us](https://tulip.co/about-us/) 3. [tulip.co/_careers](https://tulip.co/_careers/) 4. [tulip.co/eng](https://tulip.co/eng/) 5. [linkedin.com/company/tulip-interfaces](https://www.linkedin.com/company/tulip-interfaces) ## Other roles at Tulip Interfaces - [Managing Director, TULIP GmbH & Commercial Leader, DACH / Geschäftsführer (m/w/d), TULIP GmbH & Vertriebsleiter, DACH](https://feeny.ai/job/managing-director-tulip-gmbh-commercial-leader-dach-geschaftsfuhrer-m-w-d-tulip-n4yk3w39xrnk) — Munich, Germany - [Senior Account Executive, Life Sciences](https://feeny.ai/job/senior-account-executive-life-sciences-tulip-interfaces-united-states-j9gjw50568mf) — United States - [Senior Account Executive, Life Sciences](https://feeny.ai/job/senior-account-executive-life-sciences-tulip-interfaces-somerville-vhpbgqbrrxax) — Somerville, MA - [Engineering Team Lead](https://feeny.ai/job/engineering-team-lead-tulip-interfaces-tel-aviv-d1cn7e7g8q9t) — Tel Aviv, Israel - [Pre Sales Engineer - DACH](https://feeny.ai/job/pre-sales-engineer-dach-tulip-interfaces-munich-yxj5n644y60m) — Munich, Germany - [Cloud Security Engineer](https://feeny.ai/job/cloud-security-engineer-tulip-interfaces-somerville-h1bz09r0etbw) — Somerville, MA - [Technical Account Manager](https://feeny.ai/job/technical-account-manager-tulip-interfaces-united-states-2bp10ckrq9qa) — United States - [Solutions Engineer - EMEA](https://feeny.ai/job/solutions-engineer-emea-tulip-interfaces-budapest-za38g9s7e2ks) — Budapest, Hungary - [Solutions Engineer - EMEA](https://feeny.ai/job/solutions-engineer-emea-tulip-interfaces-munich-s3vmyqymqys8) — Munich, Germany - [Senior Content Marketing Manager](https://feeny.ai/job/senior-content-marketing-manager-tulip-interfaces-somerville-5j9jb6tfcd4w) — Somerville, MA