---
title: 'Technical Account Manager at Yuno'
canonical: 'https://feeny.ai/job/technical-account-manager-yuno-colombia-h321rdz8tp5n'
type: 'job'
last_seen: '2026-10-18'
---

# Technical Account Manager at Yuno

- **Company:** Yuno
- **Location:** Colombia
- **Work type:** remote
- **Posted:** 2026-07-15
- **Last confirmed live:** 2026-10-18
- **Apply:** https://jobs.lever.co/yuno/fcbb37f9-c40c-4433-9fa5-e71215fea550

## Job description

Remote, Latam, Full Time, Individual Contributor, +3 years of experience

## Who We Are

At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations. We empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.

## About The Role

We are orchestrating the best high-performing team! We are looking for a Technical Account Manager to own and elevate Yuno's technical customer relationships across Latin America. This is a leadership position for someone who combines deep technical expertise with the ability to inspire a team, build trust with customers, and drive outcomes that matter. You will be the senior technical voice for our most strategic accounts in the region — and the person who sets the standard for how great technical partnership looks at Yuno. Day to day, you will lead a team of TAMs while staying close to the most complex customer challenges yourself. LATAM is one of the fastest-growing payment ecosystems in the world, with unique local nuances and high-stakes integrations. That environment rewards people who bring both precision and resilience — someone who can stay steady under pressure, push through hard problems, and come out the other side with better solutions and stronger customer relationships than before. This role also sits at the heart of Yuno's cross-functional engine. You will work closely with Product, Development, Sales, and Partnerships teams, making sure customer insights translate into real improvements and that internal teams have the context they need to move fast. You will set best practices, define how the TAM function scales, and ensure every integration your team owns reflects the quality and reliability Yuno's customers expect. If you are technically sharp, and genuinely excited about building something meaningful in one of the most dynamic payment markets in the world — this role is for you.

## Your contribution will be

Serve as the senior technical point of contact for strategic accounts, owning escalations and driving resolution on complex integration challenges Lead high-level discussions with customer leadership around technical strategy, product trade-offs, incident management, and risk mitigation Define and implement best practices for technical onboarding, integration delivery, and ongoing account health monitoring Build deep knowledge of each customer's business model, technical stack, and operational needs to proactively unlock value Partner with developers and senior engineers to provide strategic technical guidance and support solution design Collaborate with Product and Development teams to customize platform capabilities and feed customer insights into the roadmap Work cross-functionally with Sales, Partnerships, and Finance to support account retention and regional growth Monitor integration progress and ramp-up milestones across the team, ensuring consistent and high-quality delivery Champion the LATAM customer base internally, bringing regional intelligence into Yuno's strategic conversations

## Skills You Need

## Minimum Qualifications

Fluency in English and Portuguese is a plus ; Spanish is a plus 5+ years of experience in technical account management or integration engineering, preferably in fintech or payments Proven track record of leading or mentoring technical teams Strong understanding of RESTful APIs, SOAP, JSON, XML, and API management tools such as Postman, SoapUI, or Swagger Proficiency in web fundamentals: HTML, CSS, JavaScript, RESTful APIs, and modern frameworks Hands-on experience in at least one server-side language: Golang, Python, Node.js, or equivalent Familiarity with server and database technologies including Apache, Nginx, MySQL, Oracle, PostgreSQL, MongoDB, or similar Strong analytical, problem-solving, and project management skills Excellent organizational skills with the ability to manage multiple accounts, team priorities, and concurrent projects Clear and compelling communication with both technical and non-technical stakeholders at all seniority levels

## Experience with ticketing systems is a plus

## What We Offer at Yuno

Competitive Compensation Remote Work – You can work from everywhere! Home Office Bonus – A one-time allowance to help you create your ideal home office. Work Equipment Stock Options Health Plan wherever you are. Flexible Days Off

## About Yuno

## Company Overview
- **One-liner**: Yuno is an AI-native payment orchestration platform that connects merchants to over 1,000 payment methods globally through a single API, powered by intelligent agents for routing, fraud prevention, and revenue recovery.
- **Entity Type**: Private (Seed $10M & Series A $25M – total $35M)
- **Headquarters**: New York, United States (with regional HQ in Doha, Qatar)
- **Founded**: 2021
- **Founders**: Juan Pablo Ortega & Julián Núñez

## Core Business
- **Primary industry**: Payment orchestration / Fintech infrastructure.
- **Target customers**: B2B – global merchants and enterprises of all sizes (e.g., McDonald’s, Rappi, Uber, GoFundMe, Viva Aerobus, NetEase).
- **Mission**: Help businesses simplify payment management and unlock new revenue streams by leveraging deep industry knowledge, cutting‑edge technology, and AI.

## Products & Services
- **Yuno Payments Orchestration Platform** (SaaS/API): A single, no‑code integration that connects to 1,000+ payment methods, PSPs, anti‑fraud providers, and acquirers across 190+ countries and 180+ currencies.
- **AI‑Powered Smart Routing**: Real‑time routing agent that selects the optimal processor per transaction based on performance, cost, and geography – delivering up to 7% uplift in approval rates.
- **Payments Concierge**: AI monitoring agent that analyses payment stacks, surfaces issuer‑level rejection reasons, and recommends actions via Slack or WhatsApp.
- **Fraud Prevention Suite**: Tools including tokenization, 3D Secure, custom fraud rules, and one‑click integration with fraud detection providers.
- **Predictive Analytics**: Real‑time dashboard with AI‑driven anomaly detection and trend identification.
- **Payouts & Stablecoins**: Support for payouts and stablecoin transactions through the same unified API.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Annual revenue estimated at $3.5 M (source: LinkedIn); the platform processes **1 B+ transactions yearly**.
- **Notable Investors**: Kaszek & Monashees (seed); Andreessen Horowitz, Tiger Global & DST Global Partners (Series A).
- **Growth Signals**:
  - Headcount of 246 employees (+57.6% YoY), operating across 32 countries.
  - Offices/teams in Colombia, Brazil, Singapore, Mexico, Argentina, and the UK.
  - Named one of the world’s Top FinTech Companies by CNBC, Statista, and CB Insights.
  - Expanding rapidly across APAC, EU, Middle East, and Africa.

## Competitive Advantages
- **Single API for the entire payment lifecycle** – pay‑ins, payouts, fraud, reconciliation, and stablecoins – greatly reducing integration overhead.
- **AI‑native agents** that autonomously route, retry, and recover transactions, continuously optimising approval rates and reducing costs.
- **No‑code provider switching** – merchants can enable or disable payment methods without development cycles, accelerating market entry.
- **Deep global coverage** – 1,000+ providers in 190+ countries with local compliance built in.

## Strategic Focus
- **Global expansion**: Deepening presence in APAC, EU, the Middle East, and Africa while maintaining strength in Latin America.
- **AI‑driven product innovation**: Continued investment in AI agents for payment optimisation, fraud prevention, and actionable intelligence.
- **Enterprise adoption**: Targeting large‑scale merchants with complex, multi‑market payment stacks, evidenced by partnerships with brands like McDonald’s and Uber.

## Why Work Here
- **Culture**: Described as dynamic, innovative, and collaborative – team members are “encouraged to keep learning, explore new tools like AI, and take ownership of projects.”
- **Work model**: **100% remote‑first** – employees work from over 15 nationalities across 32 countries.
- **Perks & growth**: Emphasis on wellness, accountability, and fast learning; heavy investment in AI tools and continuous education.
- **Engineering focus**: Active hiring for Senior Backend, AI, Security, Data Platform, and Site Reliability roles – strong technical challenge and ownership.
- **Transparency**: Open‑source‑style internal communication; plain‑language dashboards for engineers to see real‑time payment data.

## Sources
1. [y.uno – About](https://y.uno/en/about)
2. [y.uno – Careers](https://y.uno/en/careers)
3. [y.uno – Product](https://y.uno/en)
4. [Lever – Yuno Careers](https://jobs.lever.co/yuno)
5. [LinkedIn – Yuno Company Profile](https://co.linkedin.com/company/yunopay)

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