--- title: 'Technical Architect II - German Speaking at WalkMe' canonical: 'https://feeny.ai/job/technical-architect-ii-german-speaking-walkme-tel-aviv-5ka3pxk0c736' type: 'job' last_seen: '2026-10-29' --- # Technical Architect II - German Speaking at WalkMe - **Company:** WalkMe - **Location:** Tel Aviv, Israel - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-10-29 - **Apply:** https://jobs.lever.co/walkme/770d46c6-6770-4e0f-8054-5f48354a4658 ## Job description Industry leader? Well, how about an industry creator?! WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance. So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you! As a Technical Architect at WalkMe, you’ll sit between Solution Architecture and Account Management, helping customers deploy, integrate and get the most out of our platform. You’ll own the technical side of delivery for complex organizations: infrastructure, deployment, integration and long-term technical strategy. Your job is to make sure customers have the right foundation in place to succeed with digital adoption. You’ll be both the technical expert and the quarterback, leading customers through complex deployments with confidence, clarity and care. You’ll work closely with customers to understand their environments and requirements, give hands-on guidance, and partner with Product, Engineering, Support and the Customer Success team so technical decisions line up with customer goals and our product roadmap. You’ll communicate proactively, move with urgency, and stay adaptable when things move fast or aren’t clear. *** Working Days - Monday to Friday ## What you'll own - Customer onboarding and technical readiness: Lead new customer onboarding and make sure environments are ready for deployment, including network configuration. - Deployment and integration: Deploy and integrate WalkMe into customer environments. That includes connecting identity providers, configuring browser extensions, setting up API integrations and making sure workflows run smoothly end to end. - Technical advisory: Act as the main technical advisor for your accounts. Talk through different architecture setups and their trade-offs, and give best-practice guidance on deployment, performance and reliability. - Troubleshooting and escalations: Troubleshoot deployment issues, including browser/OS compatibility and performance. Join high-severity cases as a product expert and customer advocate. - Ownership and risk management: Take full ownership of your work, push things forward, clear roadblocks, and flag risks or blockers early. - Strategic direction: Plan and advise on solutions and enhancements that support the customer’s business needs and long-term technical continuity. - Cross-functional liaison: Be the link between customers, Product, Engineering, Support and the Customer Success team. Close gaps, run the conversations and keep everyone aligned on features, technical hurdles and the roadmap. - Customer education: Help customers understand how the platform works technically, including infrastructure, privacy and security. - Documentation: Write and maintain technical documentation such as installation guides, configuration guides and troubleshooting materials. - Relationships: Build trust with customers, know them well, and speak up for them inside WalkMe. *** Working Days - Monday to Friday ## What you need to succeed Technical Skills - Experience with web technologies (JavaScript, HTML, CSS) and building with APIs - Knowledge of Chromium-based extension APIs and permissions - Hands-on software deployment experience across Windows, macOS and VDI, including mass deployment tools and policies - Experience with Identity and Access Management, including setting up identity provider integrations and working with SAML, OAuth, OIDC, SSO and MFA - Working understanding of SaaS architecture, cloud delivery models and IT infrastructure (servers, databases, networking, compute) - Familiarity with tools like JIRA and internal knowledge bases Professional Skills - Strong communicator who sets expectations, shares updates proactively, listens with empathy, and adjusts the message for C-level, technical and business audiences - Strong project management skills and a track record of running several deployments at once and delivering on time - Comfortable with ambiguity and able to solve open-ended problems when there’s no set process - Able to turn customer needs into technical requirements - Customer-service mindset; IT helpdesk or customer-facing technical experience is a plus - Driven and fast-moving: you follow through quickly and don’t let blockers slow you down - Collaborative: we’re one team, and we support each other ** Native or bilingual proficiency in German, alongside excellent written and verbal communication skills in English - a must! Education & Experience - Bachelor’s degree in Computer Science, Engineering, IT or a related STEM field, or equivalent experience - Experience in the digital adoption space is preferred At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. ## About WalkMe ## Company Overview - **One-liner**: WalkMe provides a digital adoption platform (DAP) that helps organizations drive user engagement, productivity, and ROI across their software stack. - **Entity Type**: Private (subsidiary of SAP, acquired in 2024; formerly public under ticker WKME) [walkme.com](https://www.walkme.com/careers/) - **Headquarters**: San Francisco, California, United States (with major offices in Tel Aviv, Israel and other global locations) [linkedin.com](https://linkedin.com/company/walkme) - **Founded**: 2011 [walkme.com](https://www.walkme.com/about-us/) - **Founders**: Dan Adika, Rafael Sweary, Eyal Cohen, and Yuval Shalom Ozanna [walkme.com](https://www.walkme.com/about-us/) ## Core Business - **Primary industry**: Digital Adoption Platform (DAP) – software that overlays existing applications to guide users, automate tasks, and provide analytics. - **Target customers**: B2B enterprise; serves 27% of the Fortune 500 with ~1,600 customers across 42+ countries [walkme.com](https://www.walkme.com/about-us/) - **Mission**: “To fundamentally transform the productivity of humanity by harnessing the power of technology.” [walkme.com](https://www.walkme.com/about-us/) ## Products & Services - **WalkMe Digital Adoption Platform (SaaS)**: An intelligent overlay that provides in-app guidance, workflow automation, user analytics, and AI-driven insights to improve software adoption and reduce support costs. [walkme.com](https://www.walkme.com/about-us/) - **WalkMe Challenge**: A product demo and learning tool that lets users experience the platform’s capabilities interactively. [walkme.com](https://www.walkme.com/careers/) ## Market Standing - **Valuation/Market Cap**: Not publicly available (acquired by SAP in 2024; terms undisclosed) [walkme.com](https://www.walkme.com/careers/) - **Key Metric**: Annual revenue of $267M (as of latest data) [linkedin.com](https://linkedin.com/company/walkme) - **Notable Investors/Partners**: SAP (parent company); FedRAMP Ready status for US Federal market entry [walkme.com](https://www.walkme.com/about-us/) - **Growth Signals**: 907 employees (+4.7% YoY), 35M users, presence in 42+ countries, and multiple 2025 awards including Gold Globee Award for Best AI Integration into Existing Systems [walkme.com](https://www.walkme.com/about-us/), [linkedin.com](https://linkedin.com/company/walkme) ## Competitive Advantages - Pioneer and market leader in the digital adoption category. - FedRAMP Ready certification, enabling sales to US federal agencies. - Deep integration with SAP’s ecosystem, providing access to a massive enterprise customer base. - Strong brand recognition with a large, loyal customer base (27% of Fortune 500). ## Strategic Focus - Accelerating growth through post-merger integration with SAP, leveraging SAP’s product portfolio and distribution channels. - Deepening GenAI capabilities to enhance automation and user guidance. - Expanding into new markets (e.g., US Federal) and strengthening partner relationships. ## Why Work Here - **Culture highlights**: Emphasizes meritocracy, collaboration, and transparency. Diverse Employee Resource Groups (Women in WalkMe, LGBTQIA+, Disability & Neurodiversity, etc.) foster belonging. [walkme.com](https://www.walkme.com/careers/) - **Work policy**: Hybrid – most team members are expected in-office three days a week (unless at customer sites or events). [walkme.com](https://www.walkme.com/careers/) - **Benefits**: Comprehensive health plans, mental health support, “RefreshMe” mental health days, generous PTO, parental leave, childcare assistance, 401(k) matching, and equity through SAP One Virtual. Professional development via career pathways, leadership programs, and learning resources. [walkme.com](https://www.walkme.com/careers/) - **Interview process**: Includes recruiter screen, manager interview, skills assessment, culture-fit conversation, and final offer stage – with a focus on behavioral and situational questions. [walkme.com](https://www.walkme.com/careers/) ## Sources 1. [walkme.com](https://www.walkme.com/careers/) – WalkMe Careers page 2. [walkme.com](https://www.walkme.com/about-us/) – WalkMe About Us page 3. [linkedin.com](https://linkedin.com/company/walkme) – WalkMe LinkedIn profile 4. [builtin.com](https://builtin.com/company/walkme) – Built In company profile 5. [jobs.lever.co](https://jobs.lever.co/walkme) – WalkMe job listings on Lever ## Other roles at WalkMe - [Growth Marketing Manager, PLG (full-time contractor)](https://feeny.ai/job/growth-marketing-manager-plg-full-time-contractor-walkme-tel-aviv-c0545dj8tpet) — Tel Aviv, Israel - [Technical Solution Engineer](https://feeny.ai/job/technical-solution-engineer-walkme-tel-aviv-94nqbe49bzxq) — Tel Aviv, Israel - [Account Executive, Enterprise](https://feeny.ai/job/account-executive-enterprise-walkme-chicago-vsw5hvqp7wvg) — Chicago, IL - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-walkme-singapore-phmvxt54nmbc) — Singapore - [Senior Customer Success Manager](https://feeny.ai/job/senior-customer-success-manager-walkme-berlin-rcpm3d07setz) — Berlin, Germany - [Senior Partner Solution Advisor](https://feeny.ai/job/senior-partner-solution-advisor-walkme-sydney-t5vxb70yx8np) — Sydney, Australia - [Product Designer](https://feeny.ai/job/product-designer-walkme-tel-aviv-ydhcyxzxyd0h) — Tel Aviv, Israel - [Senior Software Engineer - Big Data Platform](https://feeny.ai/job/senior-software-engineer-big-data-platform-walkme-tel-aviv-7jbsttmc9gw8) — Tel Aviv, Israel - [Software Engineer Commando Team](https://feeny.ai/job/software-engineer-commando-team-walkme-tel-aviv-ey9j9bt0kytd) — Tel Aviv, Israel - [Solution Advisor](https://feeny.ai/job/solution-advisor-walkme-munich-18d1q7mk07re) — Munich, Germany