---
title: 'Technical Business Analyst at Megaport'
canonical: 'https://feeny.ai/job/technical-business-analyst-megaport-canada-e9ejvjkp8w6c'
type: 'job'
last_seen: '2026-10-14'
---

# Technical Business Analyst at Megaport

- **Company:** Megaport
- **Location:** Canada
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-09
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.lever.co/megaport/77430cbc-692b-4732-8260-b3f8b11d0489

## Job description

## About Megaport

We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

## Our Team Culture

We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.

We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.

## Your Role

As a Technical Business Analyst, you'll be a vital link within one of our Software Engineering teams, bridging the gap between business needs and technical solutions. You’ll dive deep to uncover root causes through targeted questioning, challenging assumptions, and ensuring we solve the right problems for our business and customers. We are looking for someone fast-paced and technically sharp who owns the "why" (defining clear business context, acceptance criteria, and stakeholder impact) while trusting engineers to own the technical "how". You'll keep developers unblocked by answering logic and domain questions, maintaining a well refined backlog, and keeping internal documentation current.

## What You’ll Be Doing

- Leading discovery sessions with stakeholders to capture and document product requirements, ensuring a clear and shared understanding of desired outcomes across the organisation.
- Visualising complex concepts through technical designs, system workflows, user journeys, and business processes to facilitate clear understanding and alignment on business outcomes.
- Translating functional requirements into detailed technical specifications, effectively bridging the gap between business and engineering teams.
- Owning and prioritising the team's backlog of user stories.
- Collaborating closely with engineers to ensure precise communication and refinement of product requirements.
- Facilitating agile refinement sessions to drive a shared understanding of project goals and impacts across diverse teams.
- Continuously improving existing processes to optimise collaboration and efficiency between business and engineering teams.

## What We Are Looking For

- 5+ years of dedicated experience in Business Analysis or a closely related technical role within agile software development teams.
- Proven ability to ask targeted questions, challenge assumptions constructively, and focus on root cause analysis over order-taking.
- Technical sharpness to follow technical discussions, understand API/system workflows,and keep pace with fast-moving engineering teams.
- Exceptional ability to produce clear, concise, and comprehensive documentation.
- Translating complex technical concepts into understandable terms for both technical and non-technical audiences.
- Strong product and domain intuition to make real-time decisions on minor logic questions to prevent developer blockers.
- Robust analytical and conceptual thinking skills essential for dissecting intricate business problems.
- Superior planning, organisational, and time management capabilities to effectively prioritise and manage multiple initiatives.
- Solid understanding and demonstrable experience applying Agile principles within software development teams.
- Practical experience with APIs, web services, and web-based software projects.

## What We Offer

- Flexible working environment – a remote-first culture with coworking options available
- Generous leave plans – including, parental leave, birthday leave, and a purchased annual leave program
- Health and wellness support – through a wellness allowance and employee wellbeing initiatives
- Comprehensive learning support – generous study and training allowance plus paid study leave
- Creative, modern workspaces – designed to inspire when you're not working remotely, plus access to coworking spaces via our global WeWork membership if you work remotely, but like to get out of the house sometimes
- Motivated, inclusive team – work alongside industry experts and fresh talent
- Recognition programs – celebrate achievements with our Legend and Kudos award

## #LI-DNI

If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com

NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".

All applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.

## About Megaport

## Company Overview
- **One-liner**: Megaport provides a global Software Defined Network (SDN) platform that enables on-demand, private connectivity between enterprises, cloud providers, and data centers.
- **Entity Type**: Public (ASX: MP1)
- **Headquarters**: Brisbane, Australia (with a major office in London, UK)
- **Founded**: 2013
- **Founders**: Bevan Slattery

## Core Business
- **Primary industry**: Cloud connectivity, Network as a Service (NaaS), data center interconnection
- **Target customers**: Enterprises, cloud service providers, managed service providers, and telecommunications companies (B2B)
- **Mission statement**: “Take everything we know about traditional networking—flip it and reverse it—and put the power back into the hands of the consumer.”

## Products & Services
- **Megaport Virtual Edge (MVE)**: Virtual network functions (e.g., firewalls, SD-WAN) delivered as-a-service through the Megaport platform.
- **Megaport Cloud Router (MCR)**: Dynamic routing and multi-cloud connectivity with options for 100G ports, packet filtering, and IPsec tunnels.
- **Megaport Internet**: Dedicated internet access provisioned in under 60 seconds.
- **Global WAN as a Service**: Interconnect enterprise wide area networks across multiple regions via a single platform.
- **AI Exchange**: Dedicated connectivity to GPU providers and AI model ecosystems.
- **Financial Services Exchange**:: Private, low-latency connectivity for financial trading firms.
- **Data Center Interconnect** (DCI)**: Point-to-point connectivity between data centers over a private network.
- **Megaport Terraform**:: Infrastructure-as-Code automation for Megaport resources.
- **Compute, Network & Storage on Demand**:: Bare-metal GPU/CPU infrastructure and storage connected through the Megaport backbone.

## Market Standing
- **Valuation/Market Cap**:: Not publicly available (ASX-listed, but recent market cap not disclosed in provided sources)
- **Key Metric**:: Annual revenue >$395.2 million (FY2025 est., from company overview)
- **Notable Investors/Partners**:: AWS, Microsoft Azure, Google Cloud, Oracle Cloud, IBM Cloud, Alibaba, Salesforce, SAP, Rackspace, Cloudflare, OVHcloud (key cloud partners) **Customers**:: >4,000 customer logos; >37,000 services active
- **Growth Signals**:: Entered three new countries (Spain, Italy, Brazil) in recent year; deployed 400G backbone; launched seven new solutions in 2024; crossed 1,000 enabled data-center locations in 2025; named first provider on AWS Marketplace for AWS Direct Connect network services.

## Competitive Advantages
- **Larest SDN platform globally** with presence in >1,200 data centers across >185 cities in 31 countries.
- **Neutral platform** – not tied to any single data center operator, giving customers freedom of choice.
- **Pay-as-you-go, no setup fees** with real-time provisioning (seconds vs. weeks/months).
- **ISO/EC 2701-certified network** ensuring enterprise-rade security.

## Strategic Focus
- **Scaling for AI workloads** – Project Centurion prepares the network for future compute and AI demands, with high-performance GPU and 100G/400G connectivity.
- **Expanding global footprint** – adding new locations and countries (e.g., Spain, Italy, Brazil) and deepening presence in existing regions.
- **Platform exension** – introducing new services like AI Exchange, Financial Services Exchange, and Megaport Internet to capture adjacent markets.

## Why Work Here
- **Global, diverse culture** with offices in Brisbane and London and a remote-friendly approach (virtual interviews via Google Hangouts, distributed teams).
- **Open-plan offices** that welcome pets and children – a family-inclusive environment.
- **Engneering focus** – hires for roles like Senior Network Automation Engineer, Senior Backend Software Engineer, and Engineering Manager, indicating a strong technical team.
- **Career growth** – company growing rapidly with >1,200 employees and expanding into new markets and product lines.
- **Benefits** (not explicitly detailed) – publically listed company offering stock and compettive compensation (implied by public filings).

## Sources
1. [Megaport.com](https://www.megaport.com/)
2. [Megaport Business Overview – Investor Page](https://www.megaport.com/investor/business-overview/)
3[. Megaport About Us](https://www.megaport.com/about-megaport/)
4. [Megaport Careers](https://www.megaport.com/careers/)
5. [Megaport LinkedIn](https://www.linkedin.com/company/megaport)

## Other roles at Megaport

- [Senior Legal Counsel](https://feeny.ai/job/senior-legal-counsel-megaport-california-16c21enxj0vk) — California
- [Graphic Designer - 6 Week Contract](https://feeny.ai/job/graphic-designer-6-week-contract-megaport-brisbane-ws6ayynjrxs1) — Brisbane, Australia
- [Senior Accountant](https://feeny.ai/job/senior-accountant-megaport-gurugram-nedjag6gxbmz) — Gurugram, India
- [Commercial Finance Analyst](https://feeny.ai/job/commercial-finance-analyst-megaport-united-states-of-dwr8cgh73xdt) — United States of, United States
- [Channel Director - Asia](https://feeny.ai/job/channel-director-asia-megaport-hong-kong-q53vvgek75cx) — Hong Kong
- [Channel Manager](https://feeny.ai/job/channel-manager-megaport-arizona-q2axwscke8vj) — Arizona
- [Backend Software Engineer](https://feeny.ai/job/backend-software-engineer-megaport-alberta-v6tjca5nqt5j) — Alberta, Canada
- [Network Procurement Officer](https://feeny.ai/job/network-procurement-officer-megaport-sofia-26hg9z1ptwzv) — Sofia, Bulgaria
- [Senior Cyber Security Analyst](https://feeny.ai/job/senior-cyber-security-analyst-megaport-brisbane-9emyd621f8w6) — Brisbane, Australia
- [Logistics Coordinator](https://feeny.ai/job/logistics-coordinator-megaport-st-louis-16scva8p5yzb) — St Louis, MO