--- title: 'Technical Business Analyst at New Zealand Trade and Enterprise' canonical: 'https://feeny.ai/job/technical-business-analyst-new-zealand-trade-and-enterprise-new-zealand-74ah06tyv1z1' type: 'job' last_seen: '2026-10-24' --- # Technical Business Analyst at New Zealand Trade and Enterprise - **Company:** New Zealand Trade and Enterprise - **Location:** New Zealand - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-22 - **Last confirmed live:** 2026-10-24 - **Apply:** https://jobs.lever.co/newzealandtradeandenterprise/c642902b-6371-48af-9b2d-43b94fcb24db ## Job description This role can be based in any of our NZ NZTE offices. Who are we At New Zealand Trade and Enterprise (NZTE), our purpose is to grow companies internationally - bigger, better and faster - for the good of New Zealand. We’re looking for an experienced Technical Business Analyst to strengthen the systems, processes and customer data that support New Zealand businesses to grow internationally. ## What you’ll be doing This hands-on role sits at the intersection of business processes, CRM, customer data and digital products. You’ll be a go-to specialist for translating business needs, as it relates to our Customer Way operating model, into clear process, system and data requirements. You’ll: Translate business needs and processes into clear business, system and data requirements. Investigate CRM and customer-data issues, identify patterns and determine root causes. Ensure customer data is understood, reliable and fit for purpose. Establish and coordinate a customer-data quality programme with Digital & Data and other teams. Assess the impact of CRM and system changes on processes, data, integrations, reporting, controls and users. Support solution design, testing and business acceptance to ensure changes deliver the intended outcomes. Bring business and technical teams together to solve complex problems, clarify ownership and improve systems and data. ## What you’ll need You’ll be comfortable engaging stakeholders and working in detail across systems, processes and data. We’re looking for: Strong business and process analysis experience, translating needs into system, data and functional requirements. Strong technical literacy and systems thinking, including data flows, integrations, dependencies and reporting impacts. Strong analytical skills, with experience identifying the root causes of data and system issues. Practical experience with CRM platforms and customer-data structures. Experience with Microsoft Dynamics 365, Dataverse or a comparable enterprise CRM platform. Experience in data quality, stewardship or governance. Ability to define clear business rules, data definitions, user stories and acceptance criteria. Confidence working across business, Product and Digital & Data teams, navigating ambiguity and constructively challenging when needed. Familiarity with data-querying, profiling or analysis tools; software development experience is not required. Experience supporting digital product delivery, system testing or AI-enabled initiatives would be an advantage. What's next? For more information, please review the Position Description Apply online with your CV and a short cover letter outlining your interest in the role and how your experience aligns with the position. Applications close Thursday 5th November midday NZST. Applicants must be legally entitled to live and work in New Zealand. We believe New Zealand is good for the World.  New Zealand Trade and Enterprise (NZTE) is an equal opportunity employer.  At NZTE it is all about our people and we seek diversity of thought; we welcome and encourage you to apply regardless of ethnicity, gender, religion, age, sexual orientation, gender identity, neurodiversity or disability.  If we need to make specific accommodations in any part of the interview process, please note this in your application or discuss with the Talent Acquisition Partner. ## About New Zealand Trade and Enterprise ## Company Overview - **One-liner**: New Zealand Trade and Enterprise (NZTE) is the New Zealand Government's international business development agency, helping Kiwi businesses grow internationally through independent export advice, global networks, and tailored solutions. - **Entity Type**: Government Agency (New Zealand Crown entity) — not publicly traded - **Headquarters**: Auckland, New Zealand - **Founded**: 2003 (established by the New Zealand Government; not founder-led) - **Founders**: N/A — established as a government agency (formed from the merger of Trade New Zealand and Industry New Zealand) ## Core Business - **Primary industry**: International trade and economic development; export advisory services - **Target customers**: B2B — New Zealand businesses at various stages of international growth, ranging from first-time exporters to established global players; also works with the New Zealand Government and international partners - **Mission / Purpose**: To help New Zealand businesses grow internationally, contributing to New Zealand's economic success — trade adds more than NZ$100 billion in export value to the New Zealand economy annually and supports 1 in 4 Kiwi jobs. ## Products & Services - **Export Advice & Capability Building**: Free independent advice, workshops, and capability programmes for New Zealand businesses seeking to enter or expand in international markets. - **Global Networks & Connections**: In-market teams across nearly 50 locations worldwide who connect businesses with local partners, distributors, customers, and mentors. - **Market Intelligence & Insights**: Expert research, market reports, and sector insights to guide export strategy and decision-making. - **Trade Missions & Events**: Facilitated in-market visits, trade delegations, and virtual/in-person events that put New Zealand businesses in front of buyers. - **Government-to-Government Facilitation**: As a government agency, it opens doors through international diplomatic and trade relationships. - **Māori Business Growth Support**: Dedicated Te Pora Māori network and Māori capability resources to grow Māori exporters. ## Market Standing - **Valuation / Market Cap**: Not applicable (government agency) - **Key Metric**: Approximately 693 employees; annual revenue estimated at NZ$100M–NZ$500M (LinkedIn estimate, unverified); funded through New Zealand Government appropriation - **Notable Investors / Partners**: New Zealand Government; Champions for Change; Southern Cross Healthcare (employee benefits); operates 46-country footprint including New Zealand, United States, Australia, China, and India - **Growth Signals**: Helps over 5,000 New Zealand businesses annually; operates in 37+ locations, 24 time zones, and 40+ languages; distributed workforce across 46 countries; ongoing expansion of in-market teams and digital export tools ## Competitive Advantages - **Government Mandate & Credibility**: Authority and trust that come with being the official NZ Government trade and development agency. - **Global Reach on the Ground**: Teams embedded in nearly 50 locations worldwide, offering on-the-ground market knowledge that competitors can't easily replicate. - **Data & Relationship Depth**: Decades of accumulated export success/lessons and connections across 100+ markets. - **Māori Cultural Framework**: Deep commitment to tikanga and te reo Māori, with dedicated full-time Māori Capability Lead and Te Pora Māori network — a unique differentiator in the global trade space. - **No-Cost Services to Customers**: Independent export advice is free to New Zealand businesses, creating broad reach and a mission-driven brand. ## Strategic Focus - Growing New Zealand's international export earnings through high-value, high-growth sectors (including food & beverage, agritech, manufacturing, digital/tech services). - Accelerating Māori economic development and export capability. - Driving sustainability: carbon reduction targets, waste audits across major offices, and a full-time Sustainability Lead. - Strengthening digital tools and self-serve export resources (e.g., MyNZTE). - Connecting businesses across 24 time zones as a "One Global Team" to support more than 100 markets. ## Why Work Here - **Flexible by default**: Remote work, flexible hours, flexible return-to-work options after parental leave — arrangements that work for the individual, team, and NZTE. - **Leave & wellbeing**: For NZ-based employees: 5 weeks' annual leave, 10 days' sick/wellbeing leave (rollover up to 20 days), 10 days' domestic violence leave, and free annual flu vaccinations. Access to a dedicated mental health hub and Employee Assistance Programme with up to 6 confidential counselling sessions per year (extends to immediate whānau). - **Development culture**: Extensive in-house training (leadership, coaching, business acumen), a highly rated internal coaching programme, support for external study fees, and international/local secondment opportunities. - **Inclusive workplace**: Winner of the Leadership Award (Medium-Large Organisation) at the Diversity Awards NZ; first in the Champions for Change group to reach gender balance at all levels of leadership (40% women / 40% men / 20% any gender). - **Cultural grounding**: Kia Kaha — an overnight marae-based induction for new joiners — and a strong commitment to tikanga and te reo Māori. - **Practical perks**: KiwiSaver employer matching (3% per Life at NZTE page; "up to 3.5%" per the Careers page — conflicting reports, both cited below), Microsoft Surface laptop, iPhone where needed, corporate gym discounts, and Southern Cross medical discount scheme. - **Global mobility**: Nearly 50 locations mean real international career opportunities; annual 'Pounamu Awards' celebrate employee achievements. - **Mission-driven work**: Directly contributes to New Zealand's economic prosperity, with a strong sustainability agenda and an active employee community leading green initiatives. ## Sources 1. [nzte.govt.nz — Careers at NZTE](https://www.nzte.govt.nz/page/careers-at-nzte) 2. [nzte.govt.nz — About NZTE](https://www.nzte.govt.nz/page/about-nzte) 3. [linkedin.com — New Zealand Trade and Enterprise](https://linkedin.com/company/new-zealand-trade-and-enterprise) 4. [nzte.govt.nz — Life at NZTE](https://www.nzte.govt.nz/page/life-at-nzte) 5. 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