---
title: 'Technical Consultant at 360Learning'
canonical: 'https://feeny.ai/job/technical-consultant-360learning-paris-pwfth6r1gcxg'
type: 'job'
last_seen: '2026-09-07'
---

# Technical Consultant at 360Learning

- **Company:** 360Learning
- **Location:** Paris, France
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-05-11
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/360learning/c517940f-ef45-4ff6-bf72-5fe7305e2c6a

## Job description

360Learning is seeking a highly skilled and motivated Technical Consultant to join our Professional Services team. As a Technical Consultant, you will be responsible for scoping custom technical and consulting projects, building custom solutions, coordinating with the Technical Services team and delivering on those projects for our clients. You will work closely with our sales and development teams to understand client needs and translate them into technical solutions. The successful candidate will have a strong technical background, excellent problem-solving skills, and a customer-focused mindset. As a Technical Consultant, you are part of our implementation team, who plays a key role in seamlessly onboarding new customers: you are working cross department (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into set up and configuration of the 360Learning platform as well as specifications for the development of Technical Solutions. You will support and manage all phases of the implementation lifecycle, from sales turnover and kick off to handover to support, mainly on strategic accounts as a technical expert. You will define 360Learning platform architecture for our clients, facilitate integrations (flat files, API’s), 3rd party apps, guide and provide assistance in order to ensure the successful deployment of their platform. As we grow, we need to continue to automatize and find repeatable solutions. Part of your job will be to design tools to either support the rest of the team and specific customer’s requests and avoid time-consuming work.

Within 1 month, you will:

- Become a Trello expert through our onboarding process
- Understand our product offering through training
- Master our platform and be able to support clients on basics requests through ticketing
- Master our integration possibilities (Workato, data lake, flat files, APIs)

Within 3 months, you will:

- Work with clients to understand their technical requirements and scope projects accordingly
- Collaborate with our sales and development teams to design and implement solutions that meet client requirements
- Ensure successful delivery of projects on time and within budget
- Provide technical expertise and support to clients throughout the project lifecycle
- Continuously learn about new technologies and stay up-to-date with industry trends
- Develop and maintain technical documentation and project plans
- Participate in client-facing meetings and presentations

Within 6 months, you will:

- Develop repeatable and scalable processes to improve project quality and delivery
- Be able to support the team on difficult integrations & troubleshooting issues
- Contribute to our knowledge base to share best practices and lessons learned
- Work with our partner ecosystem to strengthen the services proposed to our clients
- Deliver platform audits to clients

Within 12 months, you will:

- Contribute to our knowledge base to share best practices and lessons learned
- Work with our partner ecosystem to strengthen the services proposed to our clients
- Create and propose new services to our Professional Service catalog
- Present our value proposition to prospects or other SaaS companies and 3rd party developers to encourage them to integrate with our platform

The Skills Set:

- 8+ years of experience supporting technical partnerships and integrations, developer relations, or similar technical role with external stakeholders; customer facing background preferred (e.g.
- Sales Engineer, Technical Presales, Solution Architect, Technical consultant, Technical Project Manager, Technical Account Manager, Business Analyst)
- Excellent understanding of APIs and REST integrations
- Strong technical skills, including experience with programming languages such as Java, Python, or Ruby
- Knowledge of SaaS platforms, cloud-based solutions, and web technologies
- Experience scoping projects, designing technical solutions, and delivering projects
- Excellent problem-solving skills and ability to troubleshoot complex technical issues
- Ability to adapt your communication to different audiences (highly technical vs. less/non- technical stakeholders)
- Organized, structured, rational and analytical way of working
- Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
- Experience with project management methodologies such as Agile or Scrum is a plus
- Enthusiasm for our culture explained [here](https://www.swipe.to/5618x) https://bit.ly/Convexity360L

What we offer:

- Compensation: Package includes base salary, a variable component and equity 📈
- Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
- Balance: Flexible hours, full remote work possible anywhere in France 🏠
- Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
- Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
- Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture:https://bit.ly/Convexity_360L & find out more about the teams, product and processeshttps://bit.ly/42H1ggC 🚀👩🏻‍💻🏆

Interview Process:

- Phone Screen with our Talent Acquisition Manager
- Discovery Meeting with our Head of Technical Services
- Case study with our Head of Technical Services and our Head of professional Services EMEA
- Clarification Meeting with a Technical Consultant
- Culture Fit with our VP Global Professional Services
- Offer!

## Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

## About 360Learning

## Company Overview
- **One-liner**: 360Learning is an AI-powered collaborative learning platform that combines agentic AI with internal expertise to help enterprises upskill employees, customers, and partners.
- **Entity Type**: Private (total funding of $240–$244.7M raised across multiple rounds)
- **Headquarters**: New York, United States (with offices in Paris, London, Germany, and remote presence in Canada, Spain, and the UK)
- **Founded**: 2013
- **Founders**: Not publicly available in provided sources

## Core Business
- **Primary industries**: Enterprise Learning Management System (LMS), Learning Experience Platform (LXP), Corporate Training & Development
- **Target customers**: B2B – mid-market and large enterprises (e.g., Heineken, Equinox, Michelin, Merlin, Cisco)
- **Mission/purpose**: Performance-driven learning & development teams achieve business impact by capturing internal expertise and delivering relevant learning at scale via AI and collaborative learning.

## Products & Services
- **AI-Powered LMS (Core Platform)**: Combines LMS and LXP capabilities with agentic automation, adaptive coaching, a multimodal AI content builder, and a mobile app. Includes compliance training, employee onboarding, and sales enablement modules.
- **AI Content Builder**: Empowers subject matter experts to transform their knowledge into interactive content and scenarios while maintaining L&D oversight.
- **Data & Insights**: Analyzes performance and usage; automatically detects skill gaps, recommends courses, connects learners with internal experts, and automates reporting and compliance.
- **Deep HCM/HRIS Integrations**: Syncs with Workday, SAP, BambooHR, Slack, Salesforce, Oracle, and 80+ other platforms.
- **Collaborative Learning Academies**: Structured spaces for cohort-based, expert-driven learning that blend social and self-paced elements.
- **AI Companion**: Personalizes content for learners and provides real-time mentoring; also automates translation, moderation, and administration.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metrics**:
  - **Total Funding**: $240–$244.7M (sources conflict on exact figure) – [360learning.com](https://360learning.com/), [linkedin.com](https://www.linkedin.com/company/360learning)
  - **Annual Revenue**: Reports vary – LinkedIn states $240M, but this may be a confusion with funding; no official revenue figure is available.
  - **Headcount**: ~306–400+ employees (LinkedIn shows 306 with +2.7% YoY growth; BuiltIn reports 400+ across North America and Europe).
- **Notable Investors/Partners**: Lead investors not named in provided sources. Integration partners include Workday (Silver Partnership), SAP (Design Partnership), BambooHR, Salesforce, and 50+ ecosystem partners.
- **Growth Signals**:
  - Acquired Looop (2022) and eLamp (2023).
  - Over ##### clients including household-name enterprises.
  - G2 leader in LMS category and rated #1 AI LMS by eLearning industry.
  - Enterprise-grade security: GDPR, ISO27001, SOC2.
  - Remote-first model with entities in 6+ countries.

## Competitive Advantages
- **AI + Collaborative Learning**: Combines agentic AI with internal knowledge capture – legacy systems force a trade-off between scale and relevance; 360learning eliminates it.
- **Enterprise Readiness**: Deep integrations with major HCM/HRIS, certified security & compliance, and support for mixed billing models.
- **Community & Expertise**: Founded the L&D Collective community; launched the first AI certification for L&D.
- **Recognized Leadership**: Consistently rated #1 AI LMS by industry analysts and G2; trusted by global brands.

## Strategic Focus
- Scaling AI capabilities (AI Content Builder, AI Companion, automated skill gap detection).
- Expanding enterprise customer base across North America and Europe.
- Continuing to build out the partner ecosystem (SAP, Workday, etc.) and deepen HRIS integrations.
- Maintaining remote-first culture while growing headcount and global presence.

## Why Work Here
- **Culture**: “Convexity Framework” emphasizing autonomy, accountability, and low authority. Remote-first with async habits – employees set their own schedules.
- **Compensation**: Competitive pay, performance bonuses, company equity, home-office stipend, and learning budget.
- **Perks & Benefits**: Family medical leave, continuing education stipend, quarterly engagement surveys, flexible vacation.
- **Employee Sentiment**: Glassdoor rating of 4.5; Built In Employer Reputation Score of 81%; eNPS increased +28 points in 2025; 76% of employees strongly agree coaches lead by example.
- **Remote Policy**: Remote-first; entities in France, UK, Germany, Spain, US, Canada; monthly allowance for home office or co-working space.

## Sources
1. [360learning.com – Main website](https://360learning.com/)
2. [LinkedIn Company Page – 360Learning](https://www.linkedin.com/company/360learning)
3. [Built In – 360Learning Overview](https://builtin.com/company/360learning)
4. [Built In – Workplace Perception (2026)](https://builtin.com/company/360learning/faq/workplace-perception)
5. [Lever Careers Page – 360Learning Jobs](https://jobs.lever.co/360learning)

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