--- title: 'Technical CRM Specialist at Quantum' canonical: 'https://feeny.ai/job/technical-crm-specialist-quantum-london-pxsf10g3v1xq' type: 'job' last_seen: '2026-09-04' --- # Technical CRM Specialist at Quantum - **Company:** Quantum - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-13 - **Last confirmed live:** 2026-09-04 - **Apply:** https://jobs.ashbyhq.com/quantum/36b88be3-3237-4676-884f-008b9fe02f2b ## Job description Our Company At Quantum, we connect global brands with high-intent consumers. We turn intent into action and complexity into clarity. Our Mission is clear, to help smarter, faster buying decisions. Our vision, to be the world’s most used digital comparison service, delivering value and simplicity to millions. We drive growth through data-driven affiliate marketing built for performance from day one. Every campaign is measurable, optimised in real time, and designed to scale. With in-house tech, full-stack analytics, and a compliance-first mindset, we give our partners an edge. We drive confident decisions and growth in regulated and high-growth sectors. We’ve helped ambitious brands grow faster, smarter, and globally. ## The Role Our CRM team is growing. We’re looking for a Technical CRM Specialist to join our affiliate marketing business in London. This is an opportunity for someone with some experience with either Adobe campaign or SFMC, as well as HTML, SQL queries, and JavaScript, to support the team in delivering a customer-centric, automated experience across email, SMS, and messaging channels. In this role, you’ll be supporting the CRM Technical Manager as well as CRM team and its wider ecosystem, using tools such as SparkPost, Email on Acid, Adobe, Salesforce Marketing Cloud, SMS integrations, Adobe Campaign and Rebrandly. You’ll work on the end-to-end delivery of CRM initiatives that rely on data and systems so you must have the technical aptitude and knowledge with JavaScript, APIs and ideally base understanding of SQL. This includes managing incoming Jira tickets, monitoring daily campaigns, supporting the wider team, maintaining data quality and compliance, managing automations and integrations, overseeing IP warm-ups, and help build new HTML modules. If you’re hands-on, data-driven, and comfortable operating across multiple technologies, with the coding skills listed, we’d like to hear from you. ## Key responsibilities - Internal SME of CRM-related systems - Responsible for all data and compliance activities across CRM systems - Supporting the CRM team with troubleshooting, training, and complex journey builds - Managing new IP warm-ups - QA for all data-related changes and system updates - Monitoring all customer interactions - Troubleshooting automation, journey, and HTML rendering issues - Developing new HTML modules - Work on launching SMS and potentially WhatsApp within SFMC - Working cross-functionally with Analytics, Product, and Technology teams to deliver effective, timely campaigns - Developing and managing campaign audiences Preferred Skills, Qualifications and Experience: - Either Salesforce Marketing Cloud (SFMC) or Adobe Campaign working experience - Strong data skills, including SQL and data quality control - Good working knowledge of HTML for email - Strong working knowledge of JavaScript - Understanding and ideally exposure with APIs and working with JSON Objects - Experience managing multiple priorities and adapting to changing requirements at short notice in a fast-paced environment - Ability to work to tight deadlines, both independently and under pressure, to deliver results for stakeholders - Commercially minded, data-literate, and highly analytical, with the ability to use raw data to generate insights and inform decisions Nice to haves - Previous experience in iGaming or a marketplace environment - Strong understanding of email deliverability best practices, including IP warm-up, Google Postmaster, SNDS, and domain configuration - Experience working across multiple brands, verticals, and locales - Experience with SMS and WhatsApp channels - Experience working in a target-driven, revenue-focused environment ## What You’ll Get - Private Health Care (Bupa) - Hybrid Working (3 days in office) - Travel Insurance - Competitive Base Salary - Company Bonus Scheme - Paid for AI Subscription (Claude / ChatGPT / Gemini) - Market-Leading Training Programme - Recognition & Reward Scheme - Annual Company Conference - Regular Happy Hours & Team Lunches - Free Coffee, Drinks & Snacks What’s the next step? Our hiring process ensures we're recruiting the right people for the role. We ensure that people are as suitable for us as we are for them. If you like the sound of what we're all about at Quantum and want to join a team where you can make an impact, please apply or contact us at careers@quantum.media. ## About Quantum ## Company Overview - **One-liner**: Quantum connects global brands with high-intent consumers through data-driven affiliate marketing, optimizing campaigns for performance and scalability. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: London, England, United Kingdom - **Founded**: 2014 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Affiliate marketing, digital performance marketing, comparison services - **Target customers**: B2B (global brands in regulated and high-growth sectors), B2C (high-intent consumers) - **Mission statement**: "To connect global brands with consumers, helping them make smarter and faster buying decisions." ## Products & Services - **Data-Driven Affiliate Marketing**: Full-service affiliate campaigns with in-house tech, real-time optimization, and compliance-first approach. - **Paid Advertising**: Targeted ads across search engines and social media to reach users actively seeking engaging experiences. - **CRM Managed Promotions**: Personalized CRM strategies to nurture player/consumer relationships and maximize loyalty. - **Data Intelligence**: Analysis of consumer behavior and campaign performance to refine marketing strategies. - **Acquisition & Engagement/Retention**: Multi-channel marketing to acquire and retain high-intent users. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: 60+ employees (81 per Built In, 86 per LeadIQ); 100+ active partnerships; 10+ years in business - **Notable Investors/Partners**: Not publicly available (no funding rounds disclosed) - **Growth Signals**: Recent rebrand/relaunch ("The Evolution"), launch of a graduate scheme with nine new hires, continuous hiring across data, marketing, product, and engineering teams. ## Competitive Advantages - **In-house technology stack** with full-stack analytics and proprietary platforms for campaign management. - **Compliance-first mindset** enabling operation in regulated sectors (e.g., gambling, financial services). - **Data-driven performance model** that measures, optimizes, and scales campaigns in real time. - **Deep industry insight** and 10+ years of experience in affiliate marketing. ## Strategic Focus - Scaling the technology platform and expanding the engineering team (e.g., hiring Senior Full Stack Engineer). - Strengthening the brand via a comprehensive rebrand and relaunch ("Welcome To The Evolution"). - Growing the graduate programme and investing in talent development. - Expanding into new high-growth sectors and geographies. ## Why Work Here - **Hybrid work model**: 3 days in-office (Tuesday–Thursday) at The Screenworks in Islington, London; flexible remote on remaining days. - **Benefits**: Competitive salary, company bonus scheme, private healthcare (Bupa), market-leading training programme, paid AI subscriptions (Claude/ChatGPT/Gemini), annual company conference, regular happy hours & team lunches, parental leave, recognition & reward scheme. - **Culture**: Values-driven (Build Together, Go All In, Be Brave, Push the Limits, Embrace Change); emphasis on diversity, equity, and inclusion; flat hierarchy with shared ownership; high-performance environment with collaboration and continuous learning. - **Engineering culture**: Growing tech team, modern stack, focus on building and scaling a platform for global reach. ## Sources 1. [quantum.media](https://www.quantum.media/) 2. [quantum.media/careers](https://www.quantum.media/careers) 3. [builtin.com](https://builtin.com/company/quantum-quantummedia) 4. [builtin.com (job posting)](https://builtin.com/job/senior-full-stack-engineer/8706456) 5. [leadiq.com](https://leadiq.com/c/quantum/615dc1d0990e636b3e5fba13/employee-directory) ## Other roles at Quantum - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-quantum-london-070haxvtf3sj) — London, United Kingdom - [Graduate Data Engineer](https://feeny.ai/job/graduate-data-engineer-quantum-london-31akckh9kfyh) — London, United Kingdom - [Senior Full Stack Engineer](https://feeny.ai/job/senior-full-stack-engineer-quantum-london-g5wrmyyj21a8) — London, United Kingdom - [Senior AI Engineer](https://feeny.ai/job/senior-ai-engineer-quantum-london-g296er5w5fqb) — London, United Kingdom - [Paid Social Specialist](https://feeny.ai/job/paid-social-specialist-quantum-london-jhq0ejz3reyz) — London, United Kingdom - [Creative Strategist](https://feeny.ai/job/creative-strategist-quantum-london-esksqfh85qzt) — London, United Kingdom - [Head of Data Engineering](https://feeny.ai/job/head-of-data-engineering-quantum-london-zde1fq6p51ey) — London, United Kingdom - [Technical CRM Executive](https://feeny.ai/job/technical-crm-executive-quantum-london-01efyhw44ab6) — London, United Kingdom - [Head of Business Development](https://feeny.ai/job/head-of-business-development-quantum-london-67tjfs65ref5) — London, United Kingdom - [Senior Frontend Engineer (Web & App)](https://feeny.ai/job/senior-frontend-engineer-web-app-quantum-maidstone-zq4aefxp4a9h) — Maidstone, United Kingdom