---
title: 'Technical Customer Success Manager at Duranta'
canonical: 'https://feeny.ai/job/technical-customer-success-manager-duranta-seattle-gf39j62x6h16'
type: 'job'
last_seen: '2026-10-14'
---

# Technical Customer Success Manager at Duranta

- **Company:** Duranta
- **Location:** Seattle, WA
- **Compensation:** $75k–$150k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-06-20
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.lever.co/getduranta/aeb01438-9b0d-4291-8e05-0852a38d7407

## Job description

## ABOUT DURANTA

Duranta is an applied research lab actively redefining how industries interact with the physical world through Artificial Spatial Intelligence. Our flagship foundation computer vision model, Aidan, measures and understands the world in 4D. Duranta’s founding team have built unicorns, had successful exits and published groundbreaking research within the field of computer vision.

We are seeking our first, Technical Customer Success Manager. We are looking for someone who loves people, loves technology, and loves helping people adopt cutting edge technology. This is a hands on role: you will onboard sophisticated customers that need help with setting up complex workflows, as well as successful entrepreneurs making their first foray into adopting modern AI tools.

This is a brand new role that requires you to help build the plane while flying it: at any moment you might be working through issues a customer may face, developing training content, or helping implement and improve our internal systems.

## RESPONSIBILITIES AND FOCUS AREAS

- Close: Exceed monthly and quarterly sales and revenue targets.
- Build: Design, implement, and iterate on a repeatable, scalable go-to-market infrastructure from the ground up.
- Champion: Command the room at industry events and trade shows. You will be the face of spatial AI for industries transitioning from analog to hyper-advanced tech.

## WHAT WE ARE LOOKING FOR

- A Track Record of Success: 5+ years of relevant customer success or sales experience within the software industry.
- The Builder's DNA: Proven, hands-on experience implementing agentic or classic customer success infrastructure. You know how to take a blank canvas and build a scalable customer success motion.
- Technical Fluency: The rare ability to understand technical products and customer needs and translate cutting-edge AI into undeniable business value.
- Fearless Engagement: You thrive in the trenches. You possess a genuine love for the unglamorous work of an early stage customer success motion.

## THE DURANTA DNA: HOW WE WIN

- Speed is the Essence: In startup land, speed isn't just important; it is our primary weapon. We move with extreme urgency.
- Assume Positive Intent (API): We operate with ruthless efficiency but absolute trust. Assuming positive intent accelerates collaboration, eliminates friction, and makes winning a lot more fun.
- Build Something Beautiful: We aren't just moving metrics; we are crafting a beautiful product, building a world-class company, and designing a flawless sales culture.
- Expect peak performance: We hold ourselves and each other to the highest standards.

## About Duranta

## Company Overview
- **One-liner**: Duranta is an AI-powered SaaS platform that helps landscaping businesses measure properties, create professional proposals and invoices, and manage clients from a single system.
- **Entity Type**: Private (Seed stage – raised $7M in July 2025)
- **Headquarters**: Seattle, Washington, USA (600 University Street, also 2701 1st Ave, #530)
- **Founded**: 2024
- **Founders**: Samuel Adeyemo (Co-Founder & CEO) and Alex Besogonov (Co-Founder & CTO)

## Core Business
- **Primary industry**: Software Development / Proptech for landscaping and lawn care
- **Target customers**: B2B – small and medium-sized landscaping companies (residential and commercial)
- **Mission or purpose**: “To help landscapers build a more beautiful world” by building tools that allow them to design, install, and maintain outdoor spaces efficiently.

## Products & Services
- **Duranta Platform (All-in-One)**: Combines AI-powered property measurement, proposal generation, invoicing, and CRM. Key features include:
  - **AIdan (AI Model)**: Automatically measures square footage of lawns, surfaces, and other property details from high-definition aerial imagery to eliminate manual site visits.
  - **Site Scanner**: Allows users to survey and map thousands of properties in seconds (95% faster than alternatives).
  - **Proposals & Invoicing**: Create and send documents from the field; integrates with Quickbooks.
  - **Built-in CRM**: Manage leads, clients, properties, and job history.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding – $7M in a Seed round (closed July 2025)
- **Notable Investors**: Base10 Partners (lead), Pear VC, Coalition Operators, Sunshine Lake; angel investors include GitHub CEO Thomas Dohmke and PagerDuty co-founder Andrew Miklas.
- **Growth Signals**:
  - Headcount of 10, growing 29.4% year-over-year.
  - Active hiring for Founding Account Executive and Computer Vision Engineer.
  - Recent product launch (Site Scanner) in December 2025.
  - Expanding team in both Seattle and New York City.

## Competitive Advantages
- **AI tailored for outdoor property analysis** – trained specifically on landscaping features, delivering higher accuracy than generic measurement tools.
- **All-in-one integration** – eliminates the need for separate measurement, CRM, invoicing, and design tools, saving landscapers hours per day.
- **Founding team experience** – CEO Samuel Adeyemo previously co-founded Aurora Solar (cleantech software unicorn); engineers come from Amazon, Google, and Airbnb.

## Strategic Focus
- Accelerating product development and enhancing the AI-powered measurement engine.
- Expanding the engineering team (hiring Senior Software Engineers, Computer Vision Engineers) and building out the sales function (Founding Account Executive).
- Improving customer support and onboarding for landscaping SMBs.

## Why Work Here
- **Culture & Mission**: Early-stage startup (founded 2024) with clear focus on a large, underserved market (1.5 million new acres of urban dwelling space added yearly in the US).
- **Remote/Hybrid/Office**: Jobs listed as on-site in Seattle, WA; some roles also mention New York City. No fully remote positions currently posted.
- **Notable Perks & Engineering Culture**:
  - Team includes 27% technical staff, with a strong engineering-led DNA.
  - Backed by top-tier investors (Base10, Pear) and prominent industry angels.
  - Product-driven environment with direct impact on how customers work.
  - Hiring process uses AI tools for application review but final decisions are human-made (transparency noted in job postings).

## Sources
1. [linkedin.com](https://linkedin.com/company/duranta-inc)
2. [dealroom.co](https://app.dealroom.co/companies/duranta)
3. [builtinseattle.com](https://www.builtinseattle.com/company/duranta)
4. [help.getduranta.com](https://help.getduranta.com/en/articles/14628593-about-duranta)
5. [jobs.lever.co/getduranta](https://jobs.lever.co/getduranta)

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