--- title: 'Technical Delivery Manager - Integrations at Field Nation' canonical: 'https://feeny.ai/job/technical-delivery-manager-integrations-field-nation-minnesota-vsy35fjjpm3g' type: 'job' last_seen: '2026-10-15' --- # Technical Delivery Manager - Integrations at Field Nation - **Company:** Field Nation - **Location:** Minnesota - **Compensation:** $117k–$145k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-06 - **Last confirmed live:** 2026-10-15 - **Apply:** https://jobs.lever.co/fieldnation/df20b3b9-1ac8-4ba0-a072-54be632039c6 ## Job description Who we are: Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us. Why is this role important at Field Nation? We are seeking a highly skilled and technically oriented Technical Delivery Manager to join our Professional Services team. In this role, you will serve as the technical lead for onboarding new enterprise clients and managing complex integration projects for existing customers. Acting as the primary technical advisor and strategist, you will design robust, scalable solutions that align with our clients' business goals while ensuring seamless deployment and integration of Field Nation. This role is pivotal in bridging the gap between our customers’ complex business needs and our technical capabilities. You will collaborate cross-functionally with clients, product, operations, and support teams to ensure successful outcomes. The ideal candidate is a master communicator—equally comfortable whiteboarding system architecture with engineers and presenting solution value to executive stakeholders. Your primary mission is to build unwavering trust with our clients by understanding their unique challenges and architecting integrations that are not only technically sound but also drive tangible business outcomes. What you'll get to do: - Consultative Solution Design: Lead discovery sessions and technical workshops with enterprise customers to deeply understand their business processes, workflows, and technical environments. Translate business needs into secure, scalable, and maintainable integration solutions across systems such as ERPs, CRMs, HCMs, and proprietary platforms. - Integration Architecture & Implementation: Architect end-to-end integration solutions, including API design, data mapping, error handling, and system configuration. Develop detailed technical specifications and implementation plans that guide successful deployment, onboarding, and long-term scalability. - Project Execution & Oversight: Own the technical track of onboarding and large-scale customer projects, including migrations, custom configurations, and 3rd-party system integrations (e.g., CRM, ERP, OCPI roaming hubs). Ensure solutions meet performance, compliance, and extensibility requirements. - Technical Leadership & Advisory: Serve as the primary technical liaison throughout the customer lifecycle, from pre-sales discovery to post-deployment support. Evaluate integration requests for feasibility, recommend strategic solutions, and clearly articulate technical considerations to both technical and non-technical stakeholders. - Collaboration & Communication: Act as the bridge between client stakeholders (IT, business SMEs, project managers) and internal teams (engineering, product, support), ensuring alignment and effective communication throughout the project lifecycle. - Problem Solving & Issue Resolution: Proactively address technical challenges and ambiguous requirements with creative, effective solutions. Lead issue escalation and collaborate with R&D and support teams to resolve problems quickly and thoroughly. - Documentation & Knowledge Sharing: Create and maintain architecture diagrams, integration guides, and technical documentation for both internal and external use. Contribute to internal best practices and mentor team members through knowledge sharing and reusable solution patterns. - Customer Relationship Management: Build trust-based, long-term relationships with clients by consistently delivering value, demonstrating technical expertise, and acting as a reliable and consultative partner. You might be a good fit if you have: Required: - Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. - Proven, hands-on experience designing and implementing complex system integrations for large enterprise customers. - 5+ years of experience in a customer-facing technical role (e.g., Technical Delivery Manager, Solutions Architect, Technical Account Manager). - Deep understanding of integration patterns, principles, and technologies, including: - APIs (REST, SOAP, GraphQL) and web services. - Authentication and Authorization standards such as OAuth 2.0, SAML, and OpenID Connect. - Data formats like JSON and XML. - Event-driven architecture, webhooks, and messaging queues (e.g., RabbitMQ, Kafka). - Proficiency with APIs, migration processes, and technical troubleshooting. - Excellent communication and presentation skills, capable of translating complex technical topics to non-technical stakeholders. - Highly organized, collaborative, and solution oriented mindset with a strong sense of ownership with a demonstrated ability to lead technical projects, manage stakeholder expectations and build consensus. - Hands-on experience in technical project delivery for enterprise clients, including project planning and coordination. Preferred: - Experience in IPaaS platforms (e.g. MuleSoft, Boomi, Workato, Jitterbit). - Strong background in SaaS architecture, system integration, and cloud platforms (e.g., Azure, AWS). - Experience integrating with common enterprise systems such as Salesforce, SAP, Oracle, NetSuite, or Workday. - Ability to read and understand code in one or more programming languages. - Fluent in English; additional languages are a plus. Why we think you'll love it here: - Unlimited paid time off - Annual vacation bonus - yes, we’ll pay you a bonus to take paid time off! - Individualized growth + development plans - Strong values around work/life balance - Community involvement opportunities - Competitive benefits: medical, dental, vision, paid parental leave + 401K - Exposure to cutting-edge technologies to solve meaningful problems Come as you are: At Field Nation, we believe work is about more than checking the right boxes.  If you don’t meet 100% of the requirements for this role, but still feel you’d be a good fit, we want to hear from you!  We review all applications and may even have another open position where you are the perfect fit. Field Nation offers a flexible, highly collaborative, hybrid work environment.   We are looking for people to join our high performance culture in the states of WA, OR, AZ, UT, CO, TX, NE, KS, MN, WI, IL, IN, MI, OH, KY, VA, NC, SC, GA, FL, IA, CA and TN. Employment is contingent on passing a pre-employment background check. Your written consent will be obtained prior to a background check being performed. ## About Field Nation ## Company Overview - **One-liner**: Field Nation is an on-site talent marketplace that connects businesses with vetted, independent IT field service technicians across North America. - **Entity Type**: Private - **Headquarters**: Minneapolis, Minnesota, United States - **Founded**: 2008 - **Founders**: Mynul Khan (Founder & CEO) ## Core Business - **Primary industries**: IT field service management, on-demand labor marketplace, gig economy / contingent workforce technology - **Target customers**: B2B – field service companies, IT service providers, enterprises managing multi-site hardware and infrastructure (e.g., POS, networking, telecom). Also B2C/B2B2C for independent technicians seeking flexible work. - **Mission or purpose statement**: “Breaking down the barriers to work to unleash new possibilities for all” – from their careers page, they describe their mission as helping the service delivery industry “do great work.” ## Products & Services - **Field Nation Marketplace Platform**: Cloud-based SaaS platform that matches work orders to vetted independent technicians, with tools for dispatching, scheduling, real-time communication, approvals, and secure payments. - **SmartMatch & Provider Match Experience**: Proprietary skills engine and ranking algorithm that identifies and prioritizes technicians based on relevant work experience and completed work orders. - **Provider Success Score**: Predictive quality signal that aggregates data from completed work orders to help companies identify high-performing technicians. - **Advanced Auto Dispatch**: Configurable rules engine for automatic work assignment based on pre-defined tiers and criteria. - **MarketSmart™ Insights**: Data and analytics tool that aggregates pricing and coverage data from millions of work orders to help sales and operations teams be more competitive. - **Mobile Apps (iOS & Android)**: Technician-facing app with in-app messaging, counter-offers, schedule/task management, TripLog mileage tracking, and payment tools (Direct Deposit, Zelle®, PayPal). - **Integration & API Ecosystem**: Integrations with common field service management systems, customer service platforms, ERPs, and third-party APIs. - **Managed Services / Platform Partners**: Includes managed recruitment support, long-term project staffing via EOR, Platform Management Partners, and 24/7/365 support. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: Annual revenue ~$180M; Total funding $30.2M (per LinkedIn company data) - **Headcount**: 1,435 employees (+13.3% YoY, +273 people), distributed across 18 countries including US, Bangladesh, Canada, Brunei, and North Macedonia - **Scale**: 7,000+ field service companies and 425,000+ sites serviced across the U.S. and Canada; 1M+ work orders completed annually; 98% success rate - **Notable Investors/Partners**: Not publicly disclosed; the company has completed 1 prior funding round. Historically, they acquired Field Solutions (backed by SGE) and partnered with HIS to create a large AV installer network. ## Competitive Advantages - **Large, vetted labor pool**: Extensive network of independent technicians covering 20+ service types, giving companies geographic flexibility and on-demand scalability. - **Proprietary matching & quality algorithms**: Provider Success Score and Skills Engine reduce the risk of bad hires and improve match accuracy. - **Data network effects**: MarketSmart Insights aggregate millions of work orders, enhancing pricing and coverage intelligence that competitors cannot easily replicate. - **Integrated end-to-end workflow**: From dispatch to payment, the platform provides visibility, control, and compliance (including insurance coverage – General Liability, Professional Liability, OAI). - **Strong brand and category leadership**: Field Nation is described as “#1 labor marketplace for IT field service,” with long-standing market presence since 2008. ## Strategic Focus - **Technology modernization**: Transitioning from a PHP/MySQL backend to Node.js microservices exposed via REST APIs, running on AWS with Docker and Kubernetes orchestration. - **Expanding gig-based field service adoption**: Encouraging companies to supplement full-time technicians with vetted on-demand labor through the marketplace. - **Scaling platform capabilities**: Investing in automation (Auto Dispatch), predictive analytics (Provider Success Score), and more robust integrations. - **Two-continent operational presence**: Growing and supporting a distributed workforce across the U.S. and Bangladesh, with a focus on high-performance culture and career mobility. ## Why Work Here - **Culture & values**: Emphasizes curiosity, collaboration, mutual development, and a “high-performance culture” where employees are empowered to solve complex problems. - **Hybrid & flexible work**: Minneapolis office plus a flexible hybrid model (e.g., 2 days in-office / 3 days remote in Dhaka). The U.S. team similarly operates in a flexible, hybrid way with designated “Field Weeks” for team retreats. - **Benefits**: Unlimited PTO + paid vacation bonus, summer/winter team retreats, quarterly team outing budgets, occasional gifts, maternity/paternity leave, and whole-person benefits. - **Engineering environment**: Fast-paced, collaborative engineering culture; modern stack (React, React Native, Redux, Node.js, PHP, MySQL, AWS, Docker, Kubernetes); opportunities to work on products supporting the gig economy. - **Career development**: “Career defining moments” and a strong internal emphasis on growth; talent acquisition process is designed to be transparent and supportive. ## Sources 1. [fieldnation.com — Careers](https://fieldnation.com/careers) 2. [linkedin.com — Field Nation company profile](https://linkedin.com/company/field-nation) 3. [fieldnation.com — Our Story](https://fieldnation.com/our-story) 4. [fieldnation.com — Core Platform Capabilities](https://fieldnation.com/llm-info) 5. [jobs.lever.co — Field Nation Software Engineer job posting](https://jobs.lever.co/fieldnation/6a0bb6af-674c-4691-9976-f591d2b81642) ## Other roles at Field Nation - [Platform Engineer, Infrastructure](https://feeny.ai/job/platform-engineer-infrastructure-field-nation-dhaka-aw847rgrcq6p) — Dhaka, Bangladesh - [Senior Platform Engineer, Infrastructure](https://feeny.ai/job/senior-platform-engineer-infrastructure-field-nation-dhaka-a2m9ssg5pcr9) — Dhaka, Bangladesh - [Insurance Claims Associate](https://feeny.ai/job/insurance-claims-associate-field-nation-dhaka-bytywp8x64r5) — Dhaka, Bangladesh - [Sr. FP&A Analyst](https://feeny.ai/job/sr-fp-a-analyst-field-nation-minnesota-cprfs5jpevyz) — Minnesota - [Program Manager, Professional Services](https://feeny.ai/job/program-manager-professional-services-field-nation-minnesota-9xjzbcmxv45z) — Minnesota - [Onboarding Specialist](https://feeny.ai/job/onboarding-specialist-field-nation-minnesota-yt5bqw1ya54d) — Minnesota - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-field-nation-dhaka-1p1fsq4hng2e) — Dhaka, Bangladesh - [Senior Accounts Receivable Specialist](https://feeny.ai/job/senior-accounts-receivable-specialist-field-nation-minnesota-96agep4agzn5) — Minnesota - [Customer Success Manager (Low Touch)](https://feeny.ai/job/customer-success-manager-low-touch-field-nation-dhaka-gw7gp12qh4pg) — Dhaka, Bangladesh - [Accounting Manager](https://feeny.ai/job/accounting-manager-field-nation-dhaka-zhjxwtcvaq7w) — Dhaka, Bangladesh