--- title: 'Technical Engagement Manager / Account Manager (AI / SaaS) at EvolutionIQ' canonical: 'https://feeny.ai/job/technical-engagement-manager-account-manager-ai-saas-evolutioniq-new-york-rmv4xj3snnc9' type: 'job' last_seen: '2026-09-10' --- # Technical Engagement Manager / Account Manager (AI / SaaS) at EvolutionIQ - **Company:** EvolutionIQ - **Location:** New York, NY - **Posted:** 2025-02-11 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/evolutioniq/jobs/5430772004 ## Job description About Us: EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of[Inc.’s Best Workplaces](https://www.evolutioniq.com/resources/evolutioniqs-award-winning-culture-three-years-running-as-an-inc-best-workplace) 3 years in a row and Built In’s Best Places to work in 2025 and 2026! Your Impact: The Technical Engagement Manager (TEM) plays a key role in the delivery of client solutions to Fortune 1000 Insurance carriers. You will support critical deployment, change management & eventual success of our operational products. You will oversee project timelines, drive status updates, and provide day to day operational leadership with our delivery team. You will leverage your skills from business systems analysis to project management to provide an unparalleled experience for EvolutionIQ’s clients. What You'll Achieve (Performance Outcomes): - Provide quality technical & business service delivery for a select group of clients, provide backup support to Senior TEM’s on top-tier client accounts as needed. Ensure that we are tracking towards client renewal or expansion. - Provide day to day project management and delivery of EvolutionIQ solutions for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time - Participate in internal & customer-facing conference calls, demonstrations, and presentations. Advocate for the client and provide an “outside in” perspective. - Support other business and operational development initiatives, as required - Develop a good understanding of insurance claims data and EvolutionIQ’s solution capabilities - Weekly status updates and escalate project risks to clients and the delivery team - Document client business rules, requirements and processes and ensure proper configuration of the platform About You (Key Competencies): - 3+ years experience in account and project management, with a proven track record of delivering solutions while meeting external client deadlines - Ability to balance client needs with budget and capacity - Effective communication skills across teams with both technical and non-technical people; along with strong ability to communicate complex problems - Proficiency in data analysis and manipulation with Excel and other analytical tools - Background working with data, as an analyst, consultant, or in a client management capacity - Extreme self-starter and self-motivator, holds self to extremely high standards, and inspires others to do the same - Ability to handle the ups and downs of early startup life - Enthusiasm for team work and pair work - Kind, empathetic, polite and professional - Takes pride in providing a high level of service - Detail-oriented, organized, process-driven - Requirements and processes and ensure proper configuration of the platform Work-life, Culture & Perks: - Compensation: The base salary range is $140-175K, with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package. - Well-Being: Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits. - Home & Family: Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work. - Office Life: Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend. - Growth & Training: $1,000/year for each employee for professional development, as well opportunities for tuition reimbursement. - Sponsorship: We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer. EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ## About EvolutionIQ ## Company Overview - **One-liner**: EvolutionIQ provides an AI-powered claims guidance platform that helps insurance claims professionals make faster, more accurate decisions for disability and workers’ compensation claims. - **Entity Type**: Private (acquired by public company CCC Intelligent Solutions, NASDAQ: CCCS, for $730 million in 2025) - **Headquarters**: New York, New York, USA - **Founded**: 2019 - **Founders**: Karan Uppal (CEO) and Tomas Vykruta (President) ## Core Business - **Industries**: Insurance technology (disability and workers’ compensation claims), AI-driven SaaS - **Target Customers**: B2B – large enterprise insurance carriers (disability, workers’ comp, auto casualty) - **Mission**: Deliver state-of-the-art AI that helps insurance claims teams make claims handling more accurate, fair, and efficient, enabling injured or ill individuals to continue their lives with dignity and stability. ## Products & Services - **Claim Guidance Platform**: An explainable AI system that guides claims professionals with next best action recommendations, improving decision quality and claim outcomes for disability and workers’ compensation lines. - **Medical Summarization Platform**: Generative AI that summarizes medical documentation to accelerate decisions and drive next best actions across life, accident, and casualty lines. ## Market Standing - **Valuation / Market Cap**: Acquired for $730 million (60% cash, 40% CCCS stock) – deal closed Q1 2025. Parent company CCCS has a market cap of approximately $7 billion. - **Key Metric**: Acquisition price of $730 million; serves 7 of the top 15 U.S. disability carriers. - **Notable Investors/Partners**: CCC Intelligent Solutions (parent company); customers include major U.S. disability and workers’ compensation carriers. - **Growth Signals**: 100% successful deployment rate; average program ROI of 8-10x; team grown to nearly 200 employees across the U.S., Europe, and Australia. ## Competitive Advantages - **Pioneer in Claims Guidance**: First to market with AI-powered next best action recommendations specifically for disability and injury claims. - **Explainable AI**: Models are designed to be interpretable by claims professionals, building trust and regulatory compliance. - **Proven ROI**: Measurable improvements in claim outcomes and cost savings, with high adoption among top carriers. - **Post-Acquisition Stability**: Backed by CCC’s established platform and financial resources while retaining startup agility. ## Strategic Focus - Scale the claims guidance platform across CCC’s installed base of 35,000+ companies. - Expand into auto casualty and property & casualty lines. - Continue independent AI innovation in disability and workers’ comp while leveraging CCC’s distribution and operational infrastructure. ## Why Work Here - **Culture**: Recognized as an Inc. Best Workplace (2022–2024) and Built In Best Places to Work (2025–2026). Transparent, collaborative, and fast-moving startup culture within a larger public company. - **Work Model**: Hybrid schedule with a Soho, NYC office. Flexible PTO, pet-friendly office, free lunches, and annual retreats (e.g., Puerto Rico, Catskills). - **Benefits**: 100% paid parental leave (16 weeks primary, 12 weeks secondary), comprehensive medical/dental/vision, 401k matching, $1,000/year professional development budget, tuition reimbursement, and RSU equity. - **Engineering & Product**: Opportunity to work on cutting-edge AI that directly impacts millions of lives. High ownership, rapid iteration, and a bias toward over-communication. ## Sources 1. [evolutioniq.com](https://www.evolutioniq.com/about) – Company overview, mission, team, culture, benefits. 2. [linkedin.com](https://www.linkedin.com/company/evolution-iq) – Employee count, description, open roles. 3. [cccis.com](https://www.cccis.com/news-and-insights/posts/ccc-intelligent-solutions-announces-the-acquisition-of-evolutioniq-the-leading-ai-guidance-platform-for-disability-and-injury-claims-management) – Acquisition details and market reach. 4. [greenhouse.io](https://job-boards.greenhouse.io/evolutioniq/jobs/5973506004) – Salary range, benefits, and role details. ## Other roles at EvolutionIQ - [Staff Data Scientist (Insurance Tech)](https://feeny.ai/job/staff-data-scientist-insurance-tech-evolutioniq-new-york-2z5pvyje4k3b) — New York, NY - [Senior AI / ML Engineer (LLMs)](https://feeny.ai/job/senior-ai-ml-engineer-llms-evolutioniq-new-york-pn3e54av488r) — New York, NY - [Senior Business Analyst](https://feeny.ai/job/senior-business-analyst-evolutioniq-new-york-hz91yxzaj2zk) — New York, NY - [Business Optimization Consultant](https://feeny.ai/job/business-optimization-consultant-evolutioniq-new-york-ta6q0gqykyk0) — New York, NY - [Deployment Manager (Client Services)](https://feeny.ai/job/deployment-manager-client-services-evolutioniq-new-york-2cp1t3wka3c4) — New York, NY - [Senior Software Engineer (Python / AI Insurance SaaS)](https://feeny.ai/job/senior-software-engineer-python-ai-insurance-saas-evolutioniq-new-york-xzj9mgatfxtj) — New York, NY - [Senior Machine Learning (ML) Engineer (AI Insurtech)](https://feeny.ai/job/senior-machine-learning-ml-engineer-ai-insurtech-evolutioniq-new-york-ravjk0r2zva4) — New York, NY - [Senior Product Manager (Short Term Disability Product)](https://feeny.ai/job/senior-product-manager-short-term-disability-product-evolutioniq-new-york-4c2m9yvw1bhf) — New York, NY - [Staff or Sr. Staff Software Engineer (AI Insurance Tech)](https://feeny.ai/job/staff-or-sr-staff-software-engineer-ai-insurance-tech-evolutioniq-new-york-yr6dpfs9vk4p) — New York, NY - [Senior Software Engineer (Insurance Tech)](https://feeny.ai/job/senior-software-engineer-insurance-tech-evolutioniq-new-york-fp9dk8w518sc) — New York, NY