--- title: 'Technical Implementation Manager II - FedRAMP at Knox Systems' canonical: 'https://feeny.ai/job/technical-implementation-manager-ii-fedramp-knox-systems-united-states-kydvhv2qn3zw' type: 'job' last_seen: '2026-09-15' --- # Technical Implementation Manager II - FedRAMP at Knox Systems - **Company:** Knox Systems - **Location:** United States / Arlington, VA - **Compensation:** $100k–$140k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-07-09 - **Last confirmed live:** 2026-09-15 - **Apply:** https://jobs.ashbyhq.com/knox-systems/40ca05d0-a6b7-45a5-b875-7d5716c1b621 ## Job description ## The Role As a Technical Implementation Manager at Knox, you will play a critical role in onboarding and operationalizing customers into Knox’s FedRAMP-authorized Federal cloud environment. This role is purpose-built for professionals with deep experience guiding customers through compliance-driven deployments, particularly within FedRAMP, NIST 800-53, and 24x7 SRE, NOC, or SOC–backed operational environments. You will lead customers through the full onboarding lifecycle—from kickoff through production go-live—ensuring their environments meet FedRAMP security, operational, and reliability requirements. Acting as the central point of coordination, you will align customer technical teams with Knox’s SRE, Security Operations, Compliance, and Engineering teams, driving clarity across controls, runbooks, access models, monitoring, incident response, and steady-state operations. ## Key Responsibilities ● Own the end-to-end customer onboarding lifecycle for Federal customers, from professional services kickoff through production go-live and transition to steady-state operations. ● Lead FedRAMP-aligned onboarding engagements, ensuring customer environments meet security, compliance, monitoring, incident response, and operational readiness requirements. ● Serve as the primary coordinator across Engineering, SRE, NOC, SOC, Security, and Compliance teams during customer onboarding. ● Drive onboarding meeting cadence with a clear, compliance-aware agenda—ensuring alignment, decision-making, and accountability. ● Manage detailed, multi-workstream project plans covering security controls, system integrations, access models, logging, monitoring, alerting, and incident response readiness. ● Proactively identify risks related to FedRAMP controls, operational gaps, or service readiness, escalating issues and driving mitigation plans. ● Act as a trusted technical and operational advisor to customers, helping them understand Knox’s Federal operating model, shared responsibility boundaries, and production expectations. ● Coordinate external stakeholders for technical deep dives, runbook reviews, security workflows, and go-live readiness assessments. ● Ensure all onboarding artifacts are complete and auditable, including documentation, meeting notes, action logs, and operational handoff materials. ● Ensure customer environments are fully integrated into Knox’s SRE, NOC, and SOC workflows, including monitoring, alerting, escalation, and incident response. ● Validate that customers understand and align with operational SLAs, incident management processes, and change management expectations. ● Support smooth transitions from onboarding to steady-state operations, ensuring no loss of context or accountability between teams. ● Serve as the connective tissue between implementation, operations, and customer success. ## Qualifications ● 3+ years of experience managing complex technical implementations in regulated or compliance-driven environments. ● Direct experience supporting or onboarding customers into FedRAMP-authorized, government, or highly regulated cloud environments. ● Strong background working with or alongside SRE, NOC, or SOC teams, including familiarity with incident management, monitoring, and operational readiness. ● Proven ability to manage multi-threaded programs with customer-facing responsibilities and high operational stakes. ● Solid understanding of cloud platforms (AWS, Azure, or GCP) and production SaaS environments. ● Ability to translate compliance, security, and operational requirements into clear project plans and deliverables. ● Excellent communication skills, with the ability to engage executives, engineers, security teams, and compliance stakeholders. ● Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience ## Preferred Qualifications ● Hands-on experience with FedRAMP Moderate or High environments and NIST 800-53 controls. ● Experience onboarding customers into 24x7 monitored environments supported by NOC/SOC/SRE teams. ● Familiarity with compliance frameworks such as SOC 2, HIPAA, or ISO 27001. ● Technical program management or project management certifications (PMP, CSM, etc.). ● Cloud certifications (AWS, Azure, or GCP). ● Understanding of infrastructure-as-code, DevOps, and reliability engineering concepts (conceptual knowledge preferred over hands-on execution). ● Strong risk management instincts and the ability to operate calmly under tight timelines and regulatory pressure. Compensation Range: $125k-$140k ## Benefits Knox offers a competitive employee benefits package including Medical, Dental, Vision, Life & Disability and an employee funded 401k plan. Please note, benefits are subject to change. Work Location: Preferred location is Arlington, VA. This role is primarily in-person, while allowing for hybrid flexibility based on business and customer needs. ## Compensation $100k-$140k based on experience plus bonus potential We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. Knox is proud to support veteran hiring — we encourage veterans and transitioning service members to apply and welcome the unique skills and experience you bring. ## About Knox Systems ## Company Overview - **One-liner**: Knox Systems provides a managed cloud infrastructure and compliance platform that accelerates FedRAMP authorization for SaaS companies to 90 days at 90% lower cost. - **Entity Type**: Private (Venture-backed; Series A) - **Headquarters**: Austin, Texas, United States - **Founded**: 2025 - **Founders**: Not publicly available ## Core Business - **Primary Industry**: Computer and Network Security (FedRAMP / Government Cloud Compliance) - **Target Customers**: B2B SaaS companies that need to deploy in FedRAMP Moderate, High, or DoD IL4 environments to sell to U.S. federal and defense agencies. - **Mission Statement**: “FedRAMP in 90 Days for 90% Less.” ## Products & Services - **Knox Cloud**: A managed cloud infrastructure platform that provides single-tenant isolation for every customer application. Deployed on AWS, Azure, and GCP. Includes pre-built architecture and CI/CD pipeline integration. - **KnoxAI**: A proprietary AI-powered monitoring and issue remediation engine trained on 10 years of federal audit data. Handles real-time security monitoring, contextual decision-making, and compliance artifact generation. - **FedRAMP Authorization Service**: A turnkey service that handles the full authorization process, including architecture review, scanning, remediation, and sponsor management. Customers inherit Knox’s existing 15+ ATOs, eliminating the need to find a sponsoring agency. ## Market Standing - **Valuation**: Not publicly available - **Total Funding**: USD 31.5M - Seed Round (August 2025): USD 6.5M led by **Felicis** with 3 investors - Series A (March 2026): USD 25M led by **B Capital** with 7 investors - **Key Metric**: 20+ customers authorized in 90 days or less; 16 federal sponsors (including FEMA for Fed High); 15+ ATOs across civilian and DoD agencies. - **Notable Investors/Partners**: B Capital, Felicis, Irina Denisenko (CEO). The platform is battle-tested from running enterprise applications for Adobe, Celonis, and BigID. - **Growth Signals**: 1,250% headcount growth YoY (4 to 43 employees); monthly headcount growth of 8%. Actively hiring across engineering, DevOps, security, and go-to-market roles. Recently announced 16th federal sponsor. ## Competitive Advantages - **Speed and Cost**: 90-day timeline versus the traditional 12–24 month FedRAMP process; claims 90% cost reduction vs. doing it in-house. - **Sponsor Network**: Customers do not need to find a federal sponsor—they inherit Knox’s 15+ existing ATOs across DHS, FEMA, Marines, Treasury, VA, and others. - **Single-Tenant Isolation**: Dedicated, isolated sub-account per customer (no shared tenant data), reducing blast radius and preventing lateral movement. - **Proven Track Record**: 10 years of experience running enterprise applications in federal environments; 100% success rate despite government shutdowns. - **AI-Native Compliance**: KnoxAI is trained on 10 years of audit data and achieves 99% audit artifact coverage. ## Strategic Focus - **Platform Expansion**: Targeting DoD IL5 authorization by late 2026. - **Multi-Cloud Depth**: Deepening integrations with AWS, Azure, and GCP to remain cloud-agnostic. - **Go-to-Market Scaling**: Building out channel and demand generation teams (open roles: Director of Channels, Director of Demand Generation & ABM). - **Product Development**: Enhancing KnoxAI capabilities including contextual decision engine, QA agents, compliance reasoning model, and analytics insight engine. ## Why Work Here - **Mission-Driven Impact**: Directly enable U.S. government digital transformation by helping innovative SaaS companies get to FedRAMP quickly and securely. - **Growth Trajectory**: Rapidly scaling startup (43 employees, +1,250% YoY) with significant Series A funding—ample opportunity for ownership and career acceleration. - **Hybrid Work Policy**: Knox maintains a hybrid workspace model with offices in Austin, TX, and allows remote work for certain roles. - **Engineering Culture**: ~28% of staff are in technical roles (Engineering, DevOps, Security). Leadership includes a CTO (Chris Johnson) and CISO (Hemant Baidwan). Stack leverages AWS/Azure/GCP, Kubernetes, CI/CD (GitHub Actions, Jenkins, ArgoCD), and infrastructure-as-code. - **Recent Open Roles** (as of mid-2026): Senior Full-Stack Engineer, Senior Backend Engineer, DevOps Security Engineer, Director of Channels, Jr. IT Administrator. ## Sources 1. [knoxsystems.com](https://knoxsystems.com/) 2. [knoxsystems.com/platform](https://knoxsystems.com/platform) 3. [LinkedIn – Knox Systems, Inc.](https://www.linkedin.com/company/knox-systems-inc) 4. [Built In – Knox Systems, Inc.](https://builtin.com/company/knox-systems-inc) 5. [Ashby – Knox Systems Jobs](https://jobs.ashbyhq.com/knox-systems) ## Other roles at Knox Systems - [Director, Growth Marketing](https://feeny.ai/job/director-growth-marketing-knox-systems-new-york-87hsnk68x3q6) — New York, NY - [Security Operations Analyst - Tier 3](https://feeny.ai/job/security-operations-analyst-tier-3-knox-systems-united-states-arlington-va-fn1xnqw71dbz) — United States / Arlington, VA - [Security Operations Analyst - Tier 2](https://feeny.ai/job/security-operations-analyst-tier-2-knox-systems-united-states-arlington-va-7chg75sve41a) — United States / Arlington, VA - [Security Operations Analyst - Tier 1](https://feeny.ai/job/security-operations-analyst-tier-1-knox-systems-united-states-arlington-va-xwx6rvmqdfp0) — United States / Arlington, VA - [SecDevOps Engineer (Jr.)](https://feeny.ai/job/secdevops-engineer-jr-knox-systems-united-states-arlington-va-qkt82pax7h0v) — United States / Arlington, VA - [ServiceNow Platform Operations Engineer](https://feeny.ai/job/servicenow-platform-operations-engineer-knox-systems-united-states-arlington-va-ctrx1e61ermr) — United States / Arlington, VA - [Service Now Platform Administrator - Business Analyst](https://feeny.ai/job/service-now-platform-administrator-business-analyst-knox-systems-washington-bw1js7wekft9) — Washington, DC - [Technical Account Manager II - FedRAMP](https://feeny.ai/job/technical-account-manager-ii-fedramp-knox-systems-washington-4svx8ab9m0vk) — Washington, DC - [Director of Channels](https://feeny.ai/job/director-of-channels-knox-systems-new-york-da30gp0wse28) — New York, NY