---
title: 'Technical Integration Specialist (AMER) at Constructor'
canonical: 'https://feeny.ai/job/technical-integration-specialist-amer-constructor-amer-0eat9v38d13g'
type: 'job'
last_seen: '2026-10-16'
---

# Technical Integration Specialist (AMER) at Constructor

- **Company:** Constructor
- **Location:** AMER
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.ashbyhq.com/constructor/375b014c-bdd5-44b6-b65b-8d7c3ef4bdbd

## Job description

## About the Position

Launched in 2019, Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains.

As a Technical Integration Specialist, you will improve the e-commerce experience for hundreds of millions of users across the world by providing first level technical support to e-commerce companies (our customers) as they integrate their websites and mobile applications with Constructor's platform. This includes:

- Onboarding support - Collaborating with customers to understand their technical integration needs and assist them through the integration process
- API and library education - Providing expert guidance on integrating with Constructor's APIs and utilizing open source libraries
- Troubleshooting - Helping resolve technical challenges and integration issues alongside Customer Success teams
- Index configuration - Working with customers to ensure their product catalogs are properly configured, including uploading catalog data, configuring facets, searchabilities, sort orders, and retrieving results
- Communication - Acting as a liaison between customers and other technical resources, responding promptly to inquiries with clear explanations
- Process improvement - Documenting customer interactions, common issues, and solutions, improving integration documentation and customer onboarding

## Requirements

- Proven experience in customer support or technical support roles
- Knowledge of REST-based web services, APIs, and integration best practices
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences
- Detail-oriented with a commitment to delivering exceptional customer support
- Strong problem-solving skills and a proactive approach to issue resolution
- Able to support customers and team members between 5am and 1pm UTC (9am to 5pm Armenia time)

## Preferred Qualifications

- Familiarity with structured data formats (JSON, CSV) and basic search/index concepts
- Familiarity with debugging tools such as browser dev tools, API clients (e.g., Postman), or logs.
- Familiarity with A/B testing, understanding of server side and client side contexts, network request routing / HTTP.
- Familiarity working with open source libraries, JavaScript web application development and integration patterns.

## Benefits

- 🧠 Work with smart and empathetic people who will help you grow and make a meaningful impact
- 🌎 Fully remote team - choose where you live
- 🎉 Regular team offsites to connect and collaborate 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💵 Base salary: $70k–$90k USD, depending on knowledge, skills, experience, and interview results
- 💻 Apple laptops provided for new employees
- 🧑‍🎓 Training and development budget for every employee, refreshed each year
- 👪 Maternity & Paternity leave for qualified employees
- 💵 This position has a base salary range between $80k and $120k USD. The offer varies on many factors including job related knowledge, skills, experience, and interview results.

Diversity, Equity, and Inclusion at Constructor At [Constructor.io](http://Constructor.io) we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.

How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our [Recruitment Privacy Notice](https://constructor.com/recruitment-privacy-notice). After that period your data will be deleted or anonymized.

## About Constructor

## Core Business
- **Primary industry**: AI-powered ecommerce search and product discovery (SaaS)
- **Target customers**: B2B, enterprise ecommerce brands, retailers, distributors, and marketplaces
- **Mission/purpose**: To automate the rich complexity required for a modern search experience behind a simple, elegant SaaS solution, helping shoppers find what they want to buy using natural language and AI.

## Products & Services
- **AI Shopping Agent**: Natural language conversational agent that helps shoppers discover products and answer questions.
- **Search & Browse**: Personalized search and category browsing with reinforcement learning.
- **Recommendations**: Product recommendations for onsite, email, SMS, and mobile notifications.
- **Retail Media**: Sponsored products and ads that don’t sacrifice customer experience.
- **Merchandiser Controls**: Tools for merchants to manage rankings, promotions, and experiments.
- **Insights & Automations**: Dashboards, reports, and automated attribute enrichment using GenAI.
- **Answer Engine Assistants (Beta)**: Integration with ChatGPT and other answer engines for offsite discovery.
- **Merchant Intelligence Agent (Beta)**: Research and fix ranking issues.
- **Product Insights Agent**: Generate personalized product questions to help shoppers buy with confidence.
- **Collections**: Dynamic, curated product pages.
- **In-Store**: Extend online intelligence to physical stores.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private)
- **Key Metric**: $40.0M annual revenue (LinkedIn estimate); $86.1M total funding across 4 rounds
- **Notable Investors/Partners**: Not named in provided sources, but clients include Sephora, Under Armour, Petco, and many others.
- **Growth Signals**:
  - 336 employees (LinkedIn) / 375+ team members (company site), +48% YoY headcount growth
  - 400+ billion requests powered per year
  - 98.5% average client retention rate over the last three years
  - Named a Leader in Forrester Wave (Commerce Search & Product Discovery, Q3 2025), Gartner Magic Quadrant (Search & Product Discovery, 2025), and IDC MarketScape
  - Top rated on G2 Crowd and Gartner Peer Reviews (4.9 and 4.8 respectively)
  - 94% team member retention rate

## Competitive Advantages
- **AI-native from day one**: Built on clickstream data and advanced AI, not bolted onto legacy keyword search.
- **Reinforcement learning across touchpoints**: Every interaction (search, browse, agent) makes the system smarter.
- **API-first, headless, composable, platform-agnostic**: Easy integration with any tech stack.
- **Ecommerce-specific optimization**: Sole focus on commerce metrics (revenue, conversion, profit), consistently delivering $10M+ revenue lifts for customers.
- **Only vendor named a Leader by three independent analyst firms (Forrester, Gartner, IDC)**.

## Strategic Focus
- **AI agents and reasoning**: Expanding AI Shopping Agents, Answer Engine Assistants, and Merchant Intelligence Agents.
- **Offsite discovery**: Enabling discovery via email, SMS, and answer engines like ChatGPT.
- **In-store integration**: Extending online intelligence to physical retail.
- **Continued investment in personalization and automation** to reduce setup time (8 weeks or less).

## Why Work Here
- **Culture**: Remote-first, 100% remote – choose where you live. Collaborative, empathetic, and problem-solving environment. Rated top 5% on RepVue and a Will Reed Top 100 award recipient.
- **Benefits**:
  - Company pays 99% of medical, dental, and vision premiums for US team members.
  - Unlimited PTO and vacation time (minimum 3 mandatory weeks off per year).
  - Paid parental leave.
  - Yearly Remote Work Stipend + one-time $500 New Hire Setup Stipend.
  - Yearly Learning & Development $500 Stipend.
  - Stock options for every team member.
  - Company-issued Apple laptop.
- **Growth**: Fast-growing startup with opportunities to work on challenging AI/ML problems used by millions of shoppers. Mentorship, autonomy, and career development.
- **Diversity & Inclusion**: Committed to DEI with an internal ERG.
- **Team**: 94% retention rate; described as collaborative, brilliant people who enjoy solving hard problems.

## Sources
1. [Constructor Careers Page](https://constructor.com/about/careers)
2. [Constructor Main Website](https://constructor.com/)
3. [Constructor LinkedIn](https://www.linkedin.com/company/constructor-io)
4. [Constructor About Page](https://constructor.com/about)
5. [CB Insights Company Profile](https://www.cbinsights.com/company/constructorio) (used for funding and revenue data, though not directly cited in text – revenue from LinkedIn)

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