--- title: 'Technical Lead – IT Systems & Asset Management at CommerceIQ' canonical: 'https://feeny.ai/job/technical-lead-it-systems-asset-management-commerceiq-bengaluru-08p4x8baq8db' type: 'job' last_seen: '2026-09-09' --- # Technical Lead – IT Systems & Asset Management at CommerceIQ - **Company:** CommerceIQ - **Location:** Bengaluru, India - **Posted:** 2026-09-08 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/commerceiq/jobs/7988111003 ## Job description The Company CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week. 2,200+ Customers 10 of Top 12 CPG Companies 900+ Retailers Connected $200M+ Raised Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO. ## Role Overview CommerceIQ is looking for a Technical Lead – IT Systems & Asset Management to own and lead corporate IT operations, systems administration, endpoint management, identity, IT assets, enterprise applications, security, and automation. ## Key Responsibilities - Lead IT Systems Administration across Windows, macOS, and Linux environments. - Manage endpoint/MDM platforms such as Jumpcloud, Jamf, Intune or equivalent. - Own IT Asset Management including procurement, inventory, allocation, tracking, lifecycle, and disposal. - Manage SSO, MFA, IAM, user provisioning, and access management. - Administer enterprise applications such as Google Workspace, Microsoft 365, Jira, Slack, and other SaaS platforms. - Drive IT security, compliance, patching, endpoint protection, and access governance. - Lead employee onboarding and offboarding processes. - Drive IT automation using PowerShell, Python, Bash, or APIs. - Manage IT vendors, licenses, renewals, and technology evaluations. - Define IT processes, SLAs, documentation, and operational standards. - Act as the technical escalation point for complex IT issues. - Mentor IT engineers and drive continuous improvement. Required Skills - 10–12 years of experience in IT Systems Administration / IT Operations. - Strong Windows/macOS administration and troubleshooting experience. - Hands-on experience with MDM, IAM, SSO, and endpoint security. - Strong IT Asset and SaaS License Management experience. - Good knowledge of networking, VPN, DNS, DHCP, and enterprise IT systems. - Experience with ServiceNow, Jira Service Management, Freshservice, or similar ITSM tools. - Strong scripting/automation skills. - Experience with SOC 2 / ISO 27001 / IT compliance is a plus. - Strong leadership, communication, ownership, and problem-solving skills. Ideal Candidate A hands-on technical leader who can own IT systems end-to-end, improve operational efficiency, automate manual processes, strengthen security, and provide technical direction to the IT team. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law. ## About CommerceIQ ## Company Overview - **One-liner**: CommerceIQ provides a unified AI platform for retail ecommerce teams to automate and optimize sales, content, and media across thousands of retailers globally. - **Entity Type**: Private (Series D, closed in 2022) - **Headquarters**: Mountain View, California, USA (with additional offices in Bengaluru, India and London, UK) - **Founded**: 2018 - **Founders**: Guru Hariharan (CEO) ## Core Business - **Primary industry**: Retail ecommerce technology / AI-driven commerce automation - **Target customers**: B2B – consumer brands (both SMB and enterprise) selling on Amazon, Walmart, Instacart, and 1,450+ other retail endpoints - **Mission statement**: “We drive profitable ecommerce growth with intelligent automation” [[commerceiq.ai/about-us]](https://www.commerceiq.ai/about-us) ## Products & Services - **AllyAI**: An always-on AI commerce operator that automates pricing adjustments, media spend optimization, and content visibility improvements across retailers. Acts as a “co-pilot” for ecommerce teams. - **Content Agent**: Automates management of thousands of SKUs across hundreds of retailers, ensuring accuracy, compliance, and AEO (Amazon Eligibility Optimization). - **Digital Shelf Analytics**: Tracks digital shelf performance 24/7 across 1,450+ retailers, providing prioritized insights and ready-to-use WBR reports. - **eCommerce Sales Management**: Forecasts sales vs. plan, prioritizes next-best actions, and automates execution to close gaps. - **Retail Media Management**: Optimizes retail media bids and pacing using 50+ shelf-aware signals, driving incremental sales. All products are SaaS-based, delivered via a unified platform. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding raised – Series D in 2022 (amount undisclosed); notable investors include Insight Partners, Madrona Ventures, and Shasta Ventures [[commerceiq.ai/leadership]](https://www.commerceiq.ai/leadership) - **Notable Investors/Partners**: Insight Partners, Madrona Ventures, Shasta Ventures; the platform connects to Amazon, Walmart, Instacart, and 1,450+ other retail endpoints - **Growth Signals**: - 2,200+ brands use the platform - Global network of 900+ retailers - In 2021, CommerceIQ automations drove 250 million actions that contributed to profitable market share gains for customers - Offices in US, India, and UK, with a growing global team ## Competitive Advantages - **Unified platform**: One platform covering content, analytics, sales, and media – eliminating siloed tools and spreadsheets. - **AI-native automation**: AllyAI and other agents continuously monitor and act on pricing, content, and media without manual intervention. - **Shelf-aware signals**: Proprietary intelligence that captures real-time shelf data across 1,450+ retailers, enabling better bid optimization and content decisions. - **Deep retailer integrations**: Direct connections to Amazon, Walmart, Instacart, and many others, built specifically for the algorithmic nature of retail marketplaces. ## Strategic Focus CommerceIQ is doubling down on AI-driven automation to help brands scale profitable growth. The company’s leadership principles emphasize “relentless innovation” and “exception-based automated decision making.” Near-term priorities include expanding platform capabilities (e.g., Director of Engineering – AI, Forward Deployed Engineering) and deepening international reach (85+ countries). The company is investing heavily in product teams (AI, data science) and growth partnerships. ## Why Work Here - **Culture & values**: Emphasis on ownership, hiring and developing the best, and moving quickly. Diversity, equity, and inclusion are core to the company’s identity [[commerceiq.ai/careers]](https://www.commerceiq.ai/careers). - **Work model**: Hybrid and remote options depending on role and location; generous PTO including vacation, holidays, and global recharge days. - **Compensation & perks**: Competitive base pay, equity (stock options for eligible roles), comprehensive health/dental/vision insurance, gym stipends, mental health support, and learning & development opportunities. - **Engineering culture**: Strong focus on internal growth and promotion; many team members expand roles from within. Active engineering hubs in Mountain View, Toronto, Bengaluru, and London. - **Global team**: Cross-regional collaboration across US, UK, and India; inclusive environment that values diverse backgrounds. ## Sources 1. [commerceiq.ai](https://www.commerceiq.ai/) – Main site, product descriptions 2. [commerceiq.ai/careers](https://www.commerceiq.ai/careers) – Culture, perks, DEI, hybrid policy 3. [commerceiq.ai/about-us](https://www.commerceiq.ai/about-us) – Mission, metrics, offices, investors 4. [job-boards.greenhouse.io/commerceiq](https://job-boards.greenhouse.io/commerceiq) – Open roles, locations 5. [commerceiq.ai/leadership](https://www.commerceiq.ai/leadership) – Executive team, board of directors, investors ## Other roles at CommerceIQ - [Director of Finance](https://feeny.ai/job/director-of-finance-commerceiq-bengaluru-bvst1v213anf) — Bengaluru, India - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-commerceiq-united-states-mt7cn25bzcvc) — United States - [Data Scientist II](https://feeny.ai/job/data-scientist-ii-commerceiq-bengaluru-w9ws7fwzss5p) — Bengaluru, India - [Associate Director, Retail Media (Search)](https://feeny.ai/job/associate-director-retail-media-search-commerceiq-united-states-a6pgzgw0h63t) — United States - [Customer Success Manager, Advertising (Retail Search)](https://feeny.ai/job/customer-success-manager-advertising-retail-search-commerceiq-united-states-sz3gqx0k607t) — United States - [Salesforce and IT Infrastructure Administrator](https://feeny.ai/job/salesforce-and-it-infrastructure-administrator-commerceiq-mexico-7z2m8b7cwfbn) — México, Mexico - [Forward Deployed Engineering Manager](https://feeny.ai/job/forward-deployed-engineering-manager-commerceiq-bengaluru-dp38vvv4pmeq) — Bengaluru, India - [Director of Product Management - AI](https://feeny.ai/job/director-of-product-management-ai-commerceiq-mountain-view-california-ghfvm6h4qmtt) — Mountain View California, United States - [No roles that match our current openings? We still want to hear from you—join the CIQ Talent Community!](https://feeny.ai/job/no-roles-that-match-our-current-openings-we-still-want-to-hear-from-you-join-e3q5zpxws19p) — London England, United Kingdom - [No roles that match our current openings? We still want to hear from you—join the CIQ Talent Community!](https://feeny.ai/job/no-roles-that-match-our-current-openings-we-still-want-to-hear-from-you-join-y9qqh3fb8abt) — Bengaluru, India / Chennai Tamil Nadu, India