---
title: 'Technical Lead – Singapore (VAR Services) at Hawk-Eye Innovations (HEI)'
canonical: 'https://feeny.ai/job/technical-lead-singapore-var-services-hawk-eye-innovations-hei-singapore-286pcw5hvn38'
type: 'job'
last_seen: '2026-09-11'
---

# Technical Lead – Singapore (VAR Services) at Hawk-Eye Innovations (HEI)

- **Company:** Hawk-Eye Innovations (HEI)
- **Location:** Singapore
- **Employment:** contract
- **Work type:** onsite
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/hawkeyeinnovations/d9092609-bd81-4721-ba6f-11cf59c72505

## Job description

Contract Type: Fixed Term – September 2026 to June 2029

## Overview / Context of the Role

As the Technical Guarantee Lead for Hawk-Eye Innovations in Singapore, you will be joining one of the most innovative sports technology businesses in the world and will play a vital role as we embark on an ambitious growth journey with the ultimate goal of “Pioneering & Inspiring Change in Sport”. We have been innovating since 2001, challenging conventions to deliver solutions that make sport fairer, safer, more engaging and better informed. This is a newly created role, established to lead the technical delivery of Video Assistant Referee (VAR) services in Singapore, following our new contract with the Football Association of Singapore (FAS). Reporting to the Operations Manager – Singapore (VAR Services), you will be responsible for the technical planning, implementation and match-day performance of the VAR service, delivered from the Replay Centre for matches played across 4 Singapore Premier League (SPL) stadiums. You will be the first point of technical contact for the Singapore delivery, ensuring the Hawk-Eye Guarantee is met on every match day, software releases are tested and committed ahead of each SPL matchweek, and any technical issues are resolved rapidly with minimal impact to FAS.

## Key Responsibilities

Technical Strategy & Delivery

- Own the technical planning, architecture and deployment of the VAR service across SPL competitions, ensuring strict adherence to Hawk-Eye best practice
- Deeply understand the contractual agreement and SLAs with FAS, ensuring hardware, software and infrastructure are robust enough to guarantee flawless delivery
- Prepare, set up and oversee the VAR technical configuration in the Replay Centre ahead of each matchweek
- Commit software releases with the necessary regression testing ahead of each SPL matchweek, liaising with the Global VAR Tech Lead
- Rapidly resolve live operational technical issues on match day, minimising impact to FAS, and conduct thorough post-match technical analysis
- Review feedback and Portal tickets relating to the Singapore VAR service and implement necessary changes in a timely manner
- Constantly review and monitor hardware (VORs, RRAs, VARdict, Vokkero) to determine whether the most optimal and efficient solution is being used
- Provide technical expertise, architecture input and integration support during contract renewals and any new service sales in Singapore

Infrastructure & Operations Support

- Partner with the Operations Manager to oversee the technical delivery of Singapore Remote Support, including match-day checklists, escalation protocols and issue tracking
- Aid the Operations Manager in technical training and documentation for on-site and remote operational staff to ensure field readiness
- Enforce technical protocols, data security and IT compliance standards across the Singapore delivery

Training & Standards

- Take an active role in training staff assigned to FAS matches, in particular the VOR and RRA roles
- Define, communicate and monitor standards for on-site troubleshooting and remote support
- Maintain and develop technical training content and standards for the Singapore team, incorporating regular skills development sessions
- Proactively seek out opportunities to improve personal technical knowledge through conversations with the Global VAR Tech Lead

Client & Stakeholder Relations

- Act as the trusted technical point of contact for FAS and associated stakeholders
- Elevate Hawk-Eye's reputation by ensuring technical execution remains flawless, robust and industry-leading
- Liaise with other Hawk-Eye Technical Leads to share good practice and drive forward the quality of delivery across the business

## Skills, Knowledge & Expertise

- Demonstrable technical problem solving experience from having worked on similar technology deployment or broadcast related projects. Previous experience delivering VAR on top-flight domestic or international competitions is considered an advantage
- Knowledge of VAR technology from both a technical and hardware standpoint
- A solid understanding of networking principles and familiarity with key third-party ecosystems used in football technology (Windows, Nvidia, Blackmagic, Dante, etc.)
- Proven track record of reliability and forward thinking, with evidence of furthering and improving existing technology
- Exceptional analytical and debugging skills to handle “near miss” scenarios and high-profile technical anomalies under intense pressure
- Ability to work autonomously and without direct supervision
- Strong communicator, able to explain complex technical concepts effortlessly to non-technical stakeholders
- Excellent organisational and prioritisation skills, with a proactive approach and willingness to take ownership of tasks
- Willingness to undertake occasional travel within Singapore and the surrounding region as required
- Flexibility to work a schedule aligned with match fixtures and seasonal peaks, including evenings and weekends

At Hawk-Eye Innovations, we appreciate and value the importance of potential and growth. If you believe that you excel in certain areas and possess the passion and desire to develop further, we encourage you to apply.

## About Hawk-Eye Innovations (HEI)

## Company Overview
- **One-liner**: Hawk-Eye Innovations is the global leader in sports officiating and broadcast enhancement technology, providing optical tracking, video replay, and data analytics to make sport fairer, safer, and more engaging.
- **Entity Type**: Private (Subsidiary of Sony Group)
- **Headquarters**: Basingstoke, Hampshire, United Kingdom (with additional offices in Southampton, London, Bristol, Atlanta, and remote centers across 43 countries)
- **Founded**: 2001
- **Founders**: Paul Hawkins (inventor of the Hawk-Eye system)

## Core Business
- **Primary industry/industries**: Sports Technology, Officiating Technology, Broadcast Production, Performance Analytics
- **Target customers**: Professional sports leagues, federations, broadcasters, and teams (B2B) across football, cricket, tennis, baseball, American football, basketball, rugby, ice hockey, and more.
- **Mission or purpose statement**: "To pioneer change in sport, challenging convention for its betterment through a unique blend of creativity, tech, and innovation." Their vision is "To be the trusted choice for pioneering and inspiring change in sport."

## Products & Services
- **Optical Tracking & Camera Calibration**: Powers performance, ball, and object tracking across all sports.
- **Video Replay & Officiating Systems**: Multi-angle replay technology underpinning VAR (football), Goal Line Technology, Semi-Automated Offside, TMO (rugby), Electronic Line Calling (tennis), and MLB/NHL/NFL replay systems.
- **Insight & Data Analytics**: Data collation, aggregation, and visualization for broadcast, team analytics, and fan engagement.
- **StatCast (MLB)**: Core ball, player, and bat tracking data for Major League Baseball since 2019.
- **Beyond Sports Integration**: Real-time 3D game recreations for broadcast (sister company within Sony Sports).

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private subsidiary of Sony Group).
- **Key Metric**: Operates across 95+ countries, covering 400+ seasons, 400+ stadiums, and 45,000+ matches per year. Employs over 1,000 team members.
- **Notable Investors/Partners**: Part of the Sony Sports family (alongside Pulselive and Beyond Sports). Key clients include FIFA, UEFA, MLB, NFL, NHL, NBA, ICC, ATP, and WTA.
- **Growth Signals**: Rapidly expanding in North America (Atlanta hub for MLB, NFL, MLS). Implementing new technologies like ABS (Automated Ball-Striking) Challenge system in baseball. Expanding into new sports and leagues globally.

## Competitive Advantages
- **Unmatched Credibility & Longevity**: Over 20 years as the gold standard in sports officiating, trusted by the world's top leagues and federations.
- **Proprietary Technology**: Sub-second skeletal tracking, advanced camera calibration, and optical tracking systems that are deeply integrated into major sports (e.g., MLB StatCast, NFL replay, VAR).
- **Sony Ecosystem Backing**: Access to Sony's resources, R&D, and global distribution network provides stability and scale.
- **Global Scale & Data Moat**: The sheer volume of matches and data processed (45,000+ matches/year) creates a massive data advantage that is difficult for competitors to replicate.

## Strategic Focus
- **North American Expansion**: Growing the Atlanta office to support MLB, NFL, and MLS, hiring exceptional talent for the region.
- **Innovation in Officiating**: Developing and deploying new technologies like Semi-Automated Offside (SAOT) and ABS Challenge systems.
- **Broadcast & Fan Engagement**: Enhancing real-time 3D recreations and data visualization through the Sony Sports ecosystem.
- **Talent Acquisition**: Actively hiring globally for software engineering, operations, product management, and commercial roles to support growth.

## Why Work Here
- **Global Impact**: Work on technology that directly influences the world's biggest sporting events (UEFA Champions League, World Cup, Super Bowl, Wimbledon, etc.).
- **Culture & Values**: "Be Brave, Be Owners, Be Inclusive." The company emphasizes bold problem-solving, entrepreneurial ownership, and a diverse, united community.
- **Flexible & Remote Working**: Offers flexible and remote working options, with a global presence allowing for travel and relocation opportunities.
- **Benefits**: Generous annual leave, pension scheme, Sony discounts, free access to the Unmind app (mental health), health & wellness activities, and an onsite gym at the Basingstoke HQ.
- **Career Growth**: Opportunities to travel the world as a systems operator, or grow within engineering, product, and leadership teams. The company is scaling rapidly, especially in North America.

## Sources
1. [Hawk-Eye Innovations Official Site](https://www.hawkeyeinnovations.com/)
2. [Hawk-Eye About Page](https://www.hawkeyeinnovations.com/about)
3. [Hawk-Eye Careers Page](https://careers.hawkeyeinnovations.com/)
4. [Hawk-Eye Jobs (Ashby)](https://jobs.ashbyhq.com/hawkeyeinnovations)
5. [CB Insights Company Profile](https://www.cbinsights.com/company/hawk-eye-innovations-limited)

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- [Operations Manager – Singapore (VAR Services)](https://feeny.ai/job/operations-manager-singapore-var-services-hawk-eye-innovations-hei-singapore-pbznctw0e89y) — Singapore
- [C++ Unreal Engineer](https://feeny.ai/job/c-unreal-engineer-hawk-eye-innovations-hei-budapest-j150sq3qdc7z) — Budapest, Hungary
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- [Rugby Systems Operator](https://feeny.ai/job/rugby-systems-operator-hawk-eye-innovations-hei-united-kingdom-ke4jbqs07qbg) — United Kingdom
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