--- title: 'Technical Operations Analyst at Coins.ph' canonical: 'https://feeny.ai/job/technical-operations-analyst-coins-ph-taguig-gqfk84mkntk8' type: 'job' last_seen: '2026-09-07' --- # Technical Operations Analyst at Coins.ph - **Company:** Coins.ph - **Location:** Taguig, Philippines - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-04-17 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/coins/2ac0620c-5716-42c3-9d0c-45b0f58e2e62 ## Job description Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank. Role Overview: The Technical Operations Analyst plays a critical role in ensuring seamless integration between external partners and internal systems. This position serves as the primary point of contact for technical onboarding, troubleshooting, and cross-functional coordination, helping deliver a smooth and efficient partner experience. Key Responsibilities: Partner Integration & Support - Act as the main liaison for partners during the technical integration phase, providing hands-on guidance and support. - Troubleshoot and resolve technical issues encountered by partners, ensuring timely and effective solutions. - Clearly explain integration requirements, system capabilities, and technical workflows to both technical and non-technical stakeholders. - Monitor integration progress and proactively address potential blockers to avoid delays. Cross-functional Communication - Bridge communication between external partners and internal engineering or development teams to ensure alignment on requirements and timelines. - Translate technical concerns into actionable items for developers, and relay updates or solutions back to partners in a clear and concise manner. - Provide consistent status updates to stakeholders, ensuring transparency throughout the integration lifecycle. - Facilitate meetings, discussions, and documentation to support smooth collaboration across teams. Process Optimization & Continuous Improvement - Identify inefficiencies in current integration and operational workflows, and recommend improvements to enhance speed and quality. - Develop and maintain documentation, playbooks, and best practices for partner integrations and technical support. - Contribute to the standardization of processes to improve scalability and consistency across multiple integrations. - Stay informed on industry trends, emerging technologies, and integration best practices to continuously enhance platform capabilities. Additional Responsibilities - Support various operational and technical initiatives as needed, including ad hoc analysis, reporting, or project coordination. - Assist in testing, validation, and quality assurance efforts related to integrations and system updates. - Take on other duties as assigned to support the broader Technical Operations and business objectives. Qualifications: - Bachelor’s (or higher) degree in Computer Science, Information Technology, Engineering, or a related field. - Familiarity with tools such as Jira and Confluence. - Excellent communication and interpersonal skills. - Experience with at least one backend programming language (e.g., Java, Python, Node.js). - Basic understanding of APIs, system integrations, and RESTful services. - Experience with debugging, troubleshooting, and log analysis. - Familiarity with SQL and basic database concepts. - Experience working with cross-functional teams in a fast-paced environment. - Strong problem-solving and analytical skills. - Ability to manage multiple tasks and prioritize effectively. - Detail-oriented with strong organizational skills. - Experience in technical support, operations, or integration roles is a plus. - Exposure to Agile/Scrum methodologies is an advantage. - Willingness to learn new technologies and adapt to changing requirements. - Experience in fintech, SaaS, or similar tech-driven industries is a plus. ## About Coins.ph ## Company Overview - **One-liner**: Coins.ph is the Philippines' most trusted crypto wallet and exchange, providing easy access to Web3, digital assets, and a broad range of financial services for both consumers and businesses. - **Entity Type**: Private (acquired by Gojek in 2019; last funding round: Series C in 2022) - **Headquarters**: Manila, Philippines - **Founded**: 2014 - **Founders**: Not publicly available (founder names are not disclosed in the provided sources) ## Core Business - **Primary industries**: Financial services, cryptocurrency exchange, digital payments, remittances, blockchain / Web3 - **Target customers**: B2C (Filipino consumers and underbanked/unbanked individuals) and B2B (financial institutions, businesses needing cross-border payments and treasury services) - **Mission statement**: "To create an open financial system by providing everyone easy access to Web3 and digital assets" (from [coins.ph](https://www.coins.ph/en-ph/careers)) ## Products & Services - **Coins.ph Mobile App**: A cryptocurrency wallet and exchange where users can buy and sell 20+ cryptocurrencies with low minimums (₱5), plus access payments, remittances, and bill payments. - **Coins Business Platform**: A suite for businesses and financial institutions enabling stable-powered settlements, cross-border money movement, currency conversion, digital asset access, cards, credit, investments, and treasury management — available 24/7/365. - **Coins Remittance**: International money transfer services leveraging crypto rails to lower costs and speed up settlement. ## Market Standing - **Valuation**: Not disclosed - **Annual Revenue**: $33.4 million (per [LinkedIn](https://ph.linkedin.com/company/coins-ph)) - **Total Funding**: $40 million (across multiple rounds, including Series A led by Quona Capital and Series C led by Ribbit Capital) - **Other Key Metrics**: 16+ million registered users, 7+ million monthly active users, 300+ headcount - **Notable Investors/Partners**: Quona Capital, Ribbit Capital, Gojek (parent company, acquired Coins.ph in 2019 for $72M) - **Growth Signals**: +15.7% YoY headcount growth (236 employees as of recent data), active job postings up +165% year-over-year; expanding beyond crypto into full-stack financial services ## Competitive Advantages - Fully regulated by the **Bangko Sentral ng Pilipinas (BSP)** — one of the first crypto-based companies in Asia to hold both Virtual Currency and Electronic Money Issuer licenses, providing trust and compliance. - **First-mover & brand trust**: Most established crypto brand in the Philippines since 2014, with 16M+ users. - **Integrated with Gojek ecosystem**: Access to a larger regional network of services and capital. - **Broad product range**: Single platform for crypto, payments, remittances, cards, credit, and treasury — reducing fragmentation for users. ## Strategic Focus - Building the "next generation of global money movement" by merging stable-powered settlements with local payment rails to make transactions faster, cheaper, and available 24/7. - Expanding into adjacent financial services (cards, credit, investments) and deepening B2B offerings for financial institutions. - Scaling compliance/AML capabilities to serve a growing user base and support international expansion. ## Why Work Here - **Culture & Flexibility**: Flexible work arrangements (hybrid/remote options reported); work-from-equipment provided; a culture built on trust. - **Benefits**: Comprehensive HMO for employees and dependents (dental, vision, mental health support); 15 vacation days, 15 sick days, birthday leave, quarterly mental health day; continuous learning and career development programs. - **Growth**: Fast-growing startup with 200+ active openings; yearly headcount growth of 15.7%; roles span engineering, compliance, product, sales, and operations. - **Compensation**: Competitive base plus performance-based rewards; salary data indicates operations roles around ₱336K/month and manager roles around ₱1.32M/month (though actual offers vary). - **Engineering culture**: Emphasis on Web3 and blockchain; product teams work on compliance/risk platforms, trading UX, and backend infrastructure. ## Sources 1. [coins.ph – Careers](https://www.coins.ph/en-ph/careers) 2. [coins.ph – About](https://www.coins.ph/en-ph/about) 3. [LinkedIn – Coins.ph](https://ph.linkedin.com/company/coins-ph) 4. [Lever – Coins.ph Jobs](https://jobs.lever.co/coins) 5. [Built In – Coins.ph](https://builtin.com/company/coinsph) ## Other roles at Coins.ph - [Senior Tax Manager](https://feeny.ai/job/senior-tax-manager-coins-ph-singapore-hvb4nv6kv924) — Singapore - [Partner Solutions Lead](https://feeny.ai/job/partner-solutions-lead-coins-ph-taguig-5cpg2fvkcmg2) — Taguig, Philippines - [AI Product Manager – Cross-Border Payments](https://feeny.ai/job/ai-product-manager-cross-border-payments-coins-ph-shanghai-te3xq9pt0td1) — Shanghai, China - [Product Manager – KYC / Compliance / Risk](https://feeny.ai/job/product-manager-kyc-compliance-risk-coins-ph-shanghai-n5gpjsmphbda) — Shanghai, China - [Lead Product Manager – Internal Management Platform](https://feeny.ai/job/lead-product-manager-internal-management-platform-coins-ph-shanghai-hzwttvetx8mn) — Shanghai, China - [Product Manager — Trading Experience](https://feeny.ai/job/product-manager-trading-experience-coins-ph-shanghai-k8tdmkq0yewt) — Shanghai, China - [Senior Account Manager - Online Enterprise](https://feeny.ai/job/senior-account-manager-online-enterprise-coins-ph-taguig-fe9pjpb56rrm) — Taguig, Philippines - [Risk Strategy Analyst](https://feeny.ai/job/risk-strategy-analyst-coins-ph-shanghai-78cqnfpgam16) — Shanghai, China - [Cloud Security Engineer](https://feeny.ai/job/cloud-security-engineer-coins-ph-any-ctnfm7n03qxs) — Any - [Foreign Exchange Trader (remote)](https://feeny.ai/job/foreign-exchange-trader-remote-coins-ph-shanghai-2e4kb38zbgc8) — Shanghai, China