---
title: 'TECHNICAL OPERATIONS MANAGER (AI & Process) at The Global Talent Co.'
canonical: 'https://feeny.ai/job/technical-operations-manager-ai-process-the-global-talent-co-poland-j2rr2355egsh'
type: 'job'
last_seen: '2026-10-14'
---

# TECHNICAL OPERATIONS MANAGER (AI & Process) at The Global Talent Co.

- **Company:** The Global Talent Co.
- **Location:** Poland
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-02
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.ashbyhq.com/the-global-talent-co/f5bb7739-3a75-473b-811a-624e06a5d171

## Job description

## TECHNICAL OPERATIONS MANAGER (AI & Process)

Full-Time | Hybrid | Wrocław, Poland (on-site presence required)

Check out The Global Talent Co.’s talent network: https://www.globaltalent.co/network

## About the company

A fast-growing European company that designs and manufactures custom logo signage for businesses across Europe. Founded in 2014, it operates in Germany, Poland and Sweden, and is moving toward AI-driven operations.

## The role

We are looking for a hands-on, technically savvy operator to improve and scale how our operations run across Design, Warehouse, Assembly and Service Coordination. You will lead the teams in these areas while staying close to the work: digging into the data, using AI tools and automation, and building better processes yourself.

## What you'll do

- Lead, coach and develop the teams across Design, Warehouse, Assembly and Service Coordination.
- Analyze how operations run and find where they can be better along the metrics: costs, speed, scale and quality.
- Design and implement process improvements, automations and AI-based workflows.
- Manage improvement projects from idea to rollout.
- Define KPIs and build the reporting to track them.
- Work directly with the CEO on the priorities for the company's development.

## What we're looking for

- 3+ years of experience in a tech company, technical product management, technical operations or a similar role.
- Technically savvy: you use AI tools in your daily work and have an engineering mindset.
- Strong analytical skills: you're comfortable working with data (Excel, SQL, BI tools or similar).
- Proven experience improving and scaling processes, and managing projects end-to-end.
- A hands-on attitude: you enjoy doing the work yourself, not only delegating it.
- A clear communicator who can lead and develop a team while staying hands-on.
- Good financial understanding: you're comfortable working with budgets and operational costs.
- Fluent English (C1 or above). Polish or German is a plus.

This role is not for you if

- You see your role mainly as managing people and delegating, rather than doing hands-on work yourself.
- Your background is mainly in traditional production or warehouse management.

## Why join

- Real ownership over how a growing company operates and scales.
- A central role in the company's shift toward AI-driven operations.
- Direct work with the CEO, with visible impact from day one.
- The opportunity to grow with the company as its operations and team scale.

Location This role is based in Wrocław and requires regular in-person work at our Wrocław office and operations site. It is not a remote position. You must live in or near Wrocław, or be willing to relocate before starting. The exact office/remote split will be agreed during the interview process.

## About The Global Talent Co.

## Company Overview
- **One-liner**: The Global Talent Co. connects innovative US and EU tech companies with pre-vetted, AI-powered marketing and tech professionals from Latin America, South Africa, and other global regions, serving as an Employer of Record.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2020
- **Founders**: Roman Kirsch (Founder & Investor), Brett Stapper (Co-Founder & Investor)

## Core Business
- Primary industry/industries: Marketing Services, HR Tech, Talent Marketplace
- Target customers: B2B — US and EU tech startups, SaaS companies, consumer businesses, and agencies seeking remote marketing and tech talent
- Mission or purpose statement: "Our mission is to solve this by creating jobs, unlocking opportunities, and building careers that change lives." The company envisions a world where talent is global, intelligent, and unstoppable, aiming to place 3,333 AI-powered marketing professionals into global opportunities by 2027.

## Products & Services
- **Global Talent Marketplace & Employer of Record (EOR)**: A platform that finds, vets, hires, pays, and manages remote professionals. The company acts as the legal employer, handling payroll, compliance, local benefits, taxes, and HR administration in over 30 countries.
- **AI-Powered Matching & Vetting**: An AI-driven system that assesses candidates through automated assessments and manual interviews, connecting companies with the top 1% of talent from a network of 450,000+ pre-vetted professionals.
- **Proprietary AI Training (MIRA AI)**: All marketing professionals hired through the platform receive extensive training in leading AI platforms (ChatGPT, Claude) and work alongside "MIRA AI," the company's proprietary AI-driven marketing assistant, designed to amplify their expertise.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Over 450,000 pre-vetted professionals in their talent network; 200 total employees (per Built In); 18 employees on LinkedIn (likely core team); 188 active job postings.
- **Notable Investors/Partners**: Not publicly disclosed (appears bootstrapped). Partners include US and EU tech startups.
- **Growth Signals**: High job posting growth (+12.6% monthly, +144.2% quarterly); expanding into new regions (South Africa, Latin America, Europe); strong LinkedIn follower growth (+52.2% yearly); operating in 8 countries.

## Competitive Advantages
- **AI-Centric Model**: Differentiates by explicitly training all marketing talent on AI tools (ChatGPT, Claude) and providing its own proprietary AI assistant (MIRA AI), creating a "next-generation AI-powered marketing workforce."
- **Risk Mitigation for Clients**: Offers a unique "talent guarantee" with unlimited free replacements and 30-day off-boarding notice, reducing hiring risk for startups.
- **Cost Arbitrage**: Clients save 50-70% compared to local US/EU hires while accessing top-tier talent from Latin America and South Africa.
- **Community Building**: Creates in-person and virtual marketing communities in every country of operation, with events, certification courses, and workshops to retain and upskill talent.

## Strategic Focus
- **Scaling the AI-Powered Workforce**: The company's stated ambition is to place 3,333 AI-powered marketing professionals by 2027, signaling a focus on volume and AI integration.
- **Geographic Expansion**: Currently operating in 8 countries (South Africa, Argentina, Colombia, Nigeria, Mexico, Ukraine, Germany, US) with plans to grow further.
- **Deepening the Talent Pool**: Growing the network from 400,000+ to 450,000+ pre-vetted professionals, with a focus on marketing, design, customer success, and finance roles.
- **Product-Led Growth**: Investing in AI-powered matching technology and a seamless EOR platform to reduce friction for both clients and candidates.

## Why Work Here
- **Remote-First Culture**: The company is fully remote with employees across 8 countries and 6+ locations. Offices exist in San Francisco, Mexico, Germany, Romania, South Africa, and Argentina, but the default is remote work.
- **Career Growth & AI Training**: The company heavily invests in upskilling its talent with AI certifications and access to proprietary AI tools, positioning workers for "future-proof" careers.
- **Global Community**: Emphasis on building local communities through in-person events and workshops, providing a sense of belonging for remote workers.
- **Competitive Compensation**: The company promises "the same compensation as your peers" in global tech roles, with a focus on high-impact, higher-paying roles compared to local market rates.
- **High Hiring Activity**: With 188 active job postings and rapid quarterly growth (+144.2%), the company is aggressively hiring, indicating strong momentum and opportunity for internal mobility.

## Sources
1. [globaltalent.co](https://globaltalent.co/about/)
2. [linkedin.com](https://www.linkedin.com/company/the-global-talent-co)
3. [builtin.com](https://builtin.com/company/the-global-talent-co)
4. [globaltalent.co](https://globaltalent.co/how-it-works/)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/the-global-talent-co)

## Other roles at The Global Talent Co.

- [Key Account Director](https://feeny.ai/job/key-account-director-the-global-talent-co-germany-emxh1bk6xgv4) — Germany
- [Senior Key Account Manager](https://feeny.ai/job/senior-key-account-manager-the-global-talent-co-germany-yb3engfndy3e) — Germany
- [German-Speaking Business Development Representative](https://feeny.ai/job/german-speaking-business-development-representative-the-global-talent-co-south-ygnmzdrs9k13) — South Africa / Cpt
- [Business Development Director (m/f/d)](https://feeny.ai/job/business-development-director-m-f-d-the-global-talent-co-germany-36ff9y47ezs3) — Germany
- [Paid Media Specialist](https://feeny.ai/job/paid-media-specialist-the-global-talent-co-colombia-sn60xdq3k3d6) — Colombia
- [German-Speaking Affiliate Manager](https://feeny.ai/job/german-speaking-affiliate-manager-the-global-talent-co-kenya-efye5qwt16kn) — Kenya
- [Recruiter](https://feeny.ai/job/recruiter-the-global-talent-co-south-africa-jhb-edys8eqt5cdz) — South Africa / Jhb
- [German-Speaking Telesales Agent](https://feeny.ai/job/german-speaking-telesales-agent-the-global-talent-co-south-africa-cpt-ckx1zr53nyav) — South Africa / Cpt
- [Talent Acquisition Partner](https://feeny.ai/job/talent-acquisition-partner-the-global-talent-co-latin-america-j0jsddaf39cd) — Latin America
- [Lifecycle & Retention Marketing Manager](https://feeny.ai/job/lifecycle-retention-marketing-manager-the-global-talent-co-latin-america-sncrwtj7rry7) — Latin America