---
title: 'Technical Product Analyst at CentralReach'
canonical: 'https://feeny.ai/job/technical-product-analyst-centralreach-united-states-agvt9v9v77ke'
type: 'job'
last_seen: '2026-10-15'
---

# Technical Product Analyst at CentralReach

- **Company:** CentralReach
- **Location:** United States
- **Compensation:** $85k–$105k
- **Work type:** remote
- **Posted:** 2026-09-18
- **Last confirmed live:** 2026-10-15
- **Apply:** https://job-boards.greenhouse.io/centralreach/jobs/4411261009

## Job description

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

As a Technical Product Analyst at CentralReach, you will sit within the Data Product teams, supporting Product Managers by providing the analytical and technical depth needed to translate requirements into validated, production-ready data products. You will bridge the gap between product strategy and engineering execution, ensuring that the data logic underlying our analytics offerings is as sound as the features built on top of it.

You will work closely with SQL-based data validation, requirements refinement, and process improvement, while also serving as a front-line resource for internal and external stakeholders with questions or issues related to data and dashboards. This is a hybrid role, part product execution, part data QA/validation, part process improvement, suited to someone who is comfortable owning ambiguity in data logic and wants to grow their product and analytical skill set within a fast-moving healthcare data organization.

Responsibilities:

- Partner with the ABI and DW Product Managers to refine requirements, define acceptance criteria, and support backlog grooming and release readiness.
- Own SQL-based data validation and metric reconciliation, verifying source-to-target data logic and data transformation into the elasticubes.
- Direct and interpret output from AI-agent QA tooling, designing test cases and following up on discrepancies.
- Investigate reported data discrepancies and production issues, distinguishing upstream pipeline problems from BI-layer or presentation issues, and escalate to Engineering when appropriate.
- Serve as the front-line owner for internal and external user questions on data and dashboards, triaging and resolving requests or routing them to the right team.
- Support regression testing across releases, ensuring prior fixes and validated logic remain intact as new features and data sources are introduced.
- Turn recurring manual checks into reusable, documented validation rules, and identify opportunities to automate QA and data-quality workflows.
- Conduct market, competitive, and data-driven research on an ad hoc basis to support PM decision-making.
- Maintain clear documentation of requirements, test cases, validation results, and known issues to build a durable artifact trail for both product teams.
- Communicate validation findings, risk areas, and open issues clearly to PMs, Engineering, and other stakeholders, including status updates during release cycles.

Desired Skills & Experience

- 2+ years of experience in a data analyst, BI analyst, QA/data validation, or technical product analyst role, ideally in a healthcare or SaaS data environment.
- Strong proficiency in writing and reading SQL, with the ability to validate data against source-to-target logic rather than relying solely on BI-layer output.
- Hands-on experience with BI reporting and visualization tools (e.g., Sisense, Tableau, Power BI, Looker), including building and maintaining dashboards, is required.
- Familiarity with (or ability to quickly learn) elasticube structures and AI-agent tooling.
- Experience working within Agile/Scrum development processes, including requirements refinement, backlog support, and release readiness.
- Comfortable owning ambiguity in data logic without needing everything pre-specified, while knowing when to escalate to a PM or Engineering.
- Strong written documentation habits, with the ability to produce clear requirements, test cases, and QA artifacts.
- Detail-oriented with strong analytical and troubleshooting skills, able to reconcile discrepancies across multiple data sources.
- Excellent communication skills, with the ability to work effectively with both technical (Engineering) and non-technical (stakeholder, customer-facing) audiences.
- Python experience is preferred but not required.
- Prior exposure to healthcare data, EMRs, or ABA-specific data (billing, scheduling, authorization, clinical session, or clinical goals domains) is preferred but not required.
- Process-improvement mindset, with an interest in turning recurring manual work into reusable, automated validation rules.

#LI-Remote Base Salary Range $85,000—$105,000 USD

Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at [centralreach.com/careers](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcentralreach.com%2Fcareers%2F&data=05%7C02%7Cjamie.madarasz%40centralreach.com%7Cb7b1c0d4e2354127669a08dda36f3df3%7C515bdea7d91847b3b73f5700d21635ec%7C0%7C0%7C638846420463140236%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WNerHqhY5w8%2Fh6TrRUbAh6uyPQJS8ymWAWaKuyJfaHo%3D&reserved=0).

Protecting your information is important to us.  Please take a moment to review our Notice of Privacy Practices for Job Applicants. [Applicant-Privacy-Notice-110725](https://centralreach365.sharepoint.com/:b:/s/ApplicantPrivacyNotice/IQBl-WqOdm5oQI9tZ2avE2_7AYJGJ5xXuv-ubvZ989Cf9tk?e=KdZc3m) to understand how we collect, use, store, and protect your personal information during the recruitment process.

## About CentralReach

## Company Overview
- **One-liner**: CentralReach provides the #1 AI-powered software platform for autism and intellectual/developmental disability (IDD) care, serving applied behavior analysis (ABA) practices, multidisciplinary clinics, and PreK-12 special education.
- **Entity Type**: Private (funding rounds not publicly disclosed)
- **Headquarters**: Fort Lauderdale, Florida, USA (with a second office in Holmdel, New Jersey)
- **Founded**: 2012
- **Founders**: A practicing Board Certified Behavior Analyst (BCBA) – name not publicly disclosed

## Core Business
- **Primary industry**: Healthcare IT / Autism & IDD Care Software
- **Target customers**: B2B – ABA therapy providers, multidisciplinary practices, PreK-12 school districts, and employers who support neurodiverse employees.
- **Mission or purpose statement**: “Unlock potential in autism and IDD care” – to help children and adults diagnosed with autism and related IDDs, and those who serve them, achieve better outcomes and live more independent lives.

## Products & Services
- **CentralReach Platform (All-in-One)** : AI-powered SaaS platform for clinical data collection, scheduling, billing, claims management, and compliance. Includes modules for ABA and multi-disciplinary therapies (speech, occupational therapy).
- **cari™ (AI Assistant)**: An AI layer trained on over a billion data points and 40+ BCBA reviews. Provides real-time assistance for note drafting, claim auditing, and scheduling.
- **ClaimCheckAI®**: Pre-submission claims auditing tool that reduces denials by catching missing or incorrect information.
- **ClaimAcceleratorAI™**: Automates claims checks and intelligently routes clean claims to shorten reimbursement cycles.
- **NoteGuardAI™**: Reviews clinical notes for errors, compliance risks, and completeness before submission.
- **NoteDraftAI™**: Generates real-time first drafts of session notes from session details to save provider time.
- **ScheduleAI®**: Intelligent staff and client scheduling automation that minimizes conflicts and adapts to changing needs.
- **CR BillMax**: Revenue cycle management (RCM) service for billing and collections.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Over 185,000 professionals trust the platform (as of 2025); 400 total employees.
- **Notable Investors/Partners**: Not disclosed (private company)
- **Growth Signals**:
  - Named to Inc. Magazine’s 2025 list of fastest-growing private companies in the Southeast for the 5th time.
  - Named a Top AI Company of 2025 by the Software Report.
  - Named a 2025 Best Place to Work in New Jersey.
  - Won Dual Stevie® Awards in 2025 for People-Focused CEO (Chris Sullens) and AI Technology Breakthrough of the Year (ClaimCheckAI).
  - User base grew from 115,000 (Built In, 2024) to 185,000+ professionals.

## Competitive Advantages
- **Niche focus**: Deep specialization in autism and IDD care, with roots in ABA therapy – a market with high regulatory and compliance demands.
- **AI moat**: Proprietary AI (cari) trained on the largest dataset in the industry (1B+ data points) and refined by clinical experts.
- **Integrated platform**: Combines clinical, scheduling, billing, and claims in one system, reducing the need for multiple vendors.
- **Established trust**: Trusted by 185,000+ professionals and consistently recognized as a top workplace and fastest-growing company.

## Strategic Focus
- **AI-driven automation**: Continued investment in AI features to reduce administrative burden and improve clinical outcomes.
- **Expanding beyond ABA**: Growing platform capabilities to support multidisciplinary therapies (speech, occupational therapy) and special education.
- **Addressing the care gap**: Using technology to scale access to autism and IDD services amid a growing neurodiverse population.

## Why Work Here
- **Culture & Mission**: Mission-driven work with a direct impact on the autism and IDD community. Recognized as a Best Place to Work in NJ and by Built In for culture.
- **Work Model**: Hybrid work environment – remote-first but with offices in Fort Lauderdale, FL, and Holmdel, NJ. Most roles are remote-eligible within the US.
- **Benefits**:
  - Two robust medical plans, low-cost dental/vision, 24/7 Teladoc, pet insurance, EAP
  - 401(k) with strong company match, employer HSA contribution, financial advisor access
  - Generous PTO, paid holidays, extra PTO day for volunteering (CR Cares)
  - Paid parental leave, family medical leave
  - Comprehensive onboarding, career pathing, leadership development, quarterly CR Talks sessions
  - Company charitable match, diversity and inclusion initiatives (mandated unconscious bias training, inclusive hiring)
- **Engineering Culture**: Tech stack includes Ruby on Rails, React, React Native, Angular, Node.js, AWS, Kubernetes, Terraform, SQL. Emphasis on career growth and innovation.

## Sources
1. [CentralReach Careers – Culture & Benefits](https://centralreach.com/careers/)
2. [CentralReach About – Company Overview](https://centralreach.com/about/company/)
3. [CentralReach Homepage – Products & AI](https://centralreach.com/)
4. [CentralReach Job Board – Greenhouse](https://job-boards.greenhouse.io/centralreach/jobs/4147040009)
5. [Built In – CentralReach Perks & Culture](https://builtin.com/company/centralreach?base_route_name=entity.node.canonical&overridden_route_name=entity.node.canonical&page_manager_page=node_view&page_manager_page_variant=node_view-panels_variant-0&page_manager_page_variant_weight=-1)

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