--- title: 'Technical Product Manager - AI Neobank at Bjak' canonical: 'https://feeny.ai/job/technical-product-manager-ai-neobank-bjak-austria-45r24nk138nq' type: 'job' last_seen: '2026-09-09' --- # Technical Product Manager - AI Neobank at Bjak - **Company:** [Bjak ](https://feeny.ai/companies/bjak) - **Location:** Austria - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-01 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/bjakcareer/cf32f66f-6c08-4266-9fa4-658818c3df8f ## Job description ## About BJAK The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name. Started in 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, its the leading insurance platform in Southeast Asia. Today, we are expanding ways to help people in the region — this includes spending, saving, investing, exchanging, travelling, and more. Our mission is help people get more from their money every day. We have teams working around the world, with over 20 nationalities from our offices and remotely, who truly enjoys their work. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few. If you're this person, we'd love to talk to you. ## The Role BJAK is building a AI Neobank Superapp for Southeast Asia across payments, remittance, insurance, wealth, and trading. These products move real money. Reliability, regulatory requirements, and third-party financial rails are fundamental to the product - not considerations around the edges. The Technical Product Manager owns a product vertical end-to-end, from strategy and outcomes through technical design, delivery, and launch. We are AI-native by default, but AI is a means, not the goal. The bar is knowing where AI genuinely improves an outcome, where deterministic systems must remain in control, and how to build products that are reliable, auditable, and trusted. ## What You'll Own - Owning a product vertical end-to-end, including strategy, metrics, roadmap, priorities and delivery. - Shaping technical design with engineering across APIs, data flows, ledgering, reconciliation, failure handling, security and scalability. - Driving trade-offs across correctness, speed, cost, reliability, regulatory requirements and user experience. - Building regulatory requirements into the product across KYC, transaction monitoring, limits, privacy and licensing. - Applying AI where it improves outcomes, with clear evaluation, safeguards, human oversight and failure handling. - Shipping products around external dependencies, including regulatory approvals, financial rails and third-party partners. - Aligning Engineering, Design, Compliance, Operations, Treasury and Finance around clear product decisions and launch requirements. ## What We're Looking For - 5+ years of product management experience, including ownership of complex technical products from strategy through production. - Strong technical foundation across system architecture, APIs, databases, workflows, failure modes and distributed systems. - Experience working closely with engineers and ability to review, challenge and contribute to technical designs. - Experience in payments, banking, remittance, insurance, trading or another regulated, high-consequence product domain. - Strong product judgment and ability to make difficult trade-offs under technical, regulatory and operational constraints. - Experience building with LLMs or AI products, including evaluation, reliability and understanding when AI should not be used. ## Nice to have - Engineering or highly technical product background. - Experience building zero-to-one fintech or consumer products. - Experience defining evaluation frameworks for ML or LLM-powered products. Outcome - Clear vertical strategy and legible roadmap - Ships fast and clears the gates that actually block launch - Money is correct and users are never misled about the state of their funds - AI features are valuable, predictable and trusted - Trade-offs made deliberately under uncertainty and hold up when challenged - Engineering, design, compliance, and operations are aligned with minimal friction Location This is a remote role. We hire globally and work across multiple countries and time zones. Candidates should be comfortable working effectively in a distributed, fast-moving international team and collaborating with colleagues across different locations. Language English is our main working language across global teams. Strong English communication is required. Interview Process Our process is designed to move fast: - Online assessment or practical task - Technical interview - CEO / final round For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized. ## About Bjak ## Company Overview - **One-liner**: Bjak is Southeast Asia’s leading digital insurance platform, enabling users to compare, purchase, and manage insurance policies and automotive services through a single, AI-powered interface. - **Entity Type**: Private (Seed Stage) - **Headquarters**: Selangor, Malaysia - **Founded**: 2019 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Insurtech / Financial Services (with a growing automotive service vertical) - **Target customers**: B2C (individuals seeking insurance and car repairs), B2B (partnerships with 16 insurers and workshop networks) - **Mission**: “To develop technology‑based solutions to improve financial inclusion.” ## Products & Services - **Insurance Platform (SaaS / Marketplace)**: Compare quotes from 16 insurers, purchase policies, manage claims, and access 24/7 VIP support. Supported by an AI agent. - **Car Repair & Service (Marketplace)**: Nationwide online workshop booking for repairs, maintenance, tyre balancing, and more. Includes pay‑later options (installments from RM10/month). - **Roadside Assistance**: 24/7 towing, flat‑tyre/dead‑battery support, and free replacement car. - **Extended Warranty**: Coverage for major engine, gearbox, and suspension repairs. - **Digital Tools**: Insurance Calculator, NCD (No Claim Discount) Checker, Roadtax Calculator. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private); the founder has indicated the company is considering an IPO to expand into Europe. - **Key Metric**: Annual Revenue estimated at $25 M–$50 M (LinkedIn data for FY2025). Funding raised: Seed round (2019, amount undisclosed, from a single investor). - **Notable Investors/Partners**: Seed investor not named; partners include 16 Malaysian insurers and a nationwide network of workshops. - **Growth Signals**: 8 M+ users across Southeast Asia; 32.2% YoY headcount growth (100 employees); 356 open positions (up 278.7% YoY); expanding into 9 countries (Indonesia, UK, Singapore, Thailand, Hong Kong, Taiwan, Japan, Spain, and Malaysia). ## Competitive Advantages - **Largest insurer network in Malaysia**: Single platform aggregating 16 insurance providers. - **Integrated ecosystem**: Combines insurance, roadside assistance, and car repair – a one‑stop shop for vehicle ownership. - **AI & automation**: Uses AI agents to simplify policy selection and claims processes. - **Speed and user experience**: Quote in under 2 minutes, instant claims handling, and 24/7 support. ## Strategic Focus - **Geographic expansion**: Entering European markets, with an IPO under consideration. - **AI‑first product development**: Building new applications that tightly integrate AI to enhance user experience and operational efficiency. - **Diversification**: Deepening automotive services (repair, warranty, roadside) to increase customer lifetime value. - **Talent scaling**: Aggressively hiring across engineering, product, marketing, and operations to support growth. ## Why Work Here - **Culture**: “Results first” – outcomes over effort; direct feedback; flat organization with minimal bureaucracy; high ownership and speed. - **Work Environment**: Remote‑friendly with a “distributed team of experts” and offices in Malaysia, Thailand, Japan, Taiwan, and the UK. Recruiting globally. - **Engineering Focus**: Lean, autonomous teams that prioritise product excellence and swift delivery. - **Career Growth**: Rapidly scaling company with 356 open roles (including Lead, Founder’s Office, iOS Engineer, DevOps, ML Engineer) – opportunities for impact and advancement. - **Note on Employer Rating**: Current Glassdoor-style rating is 2.3/5 (198 reviews) – potential concerns around work‑life balance and compensation. Candidates should verify recent employee sentiment during interviews. ## Sources 1. [bjak.my](https://bjak.my/en) – Official website (product overview, mission) 2. [bjak.my/en/career](https://bjak.my/en/career) – Career page (culture, values) 3. [jobs.ashbyhq.com/bjakcareer](https://jobs.ashbyhq.com/bjakcareer) – Active job listings and team descriptions 4. [linkedin.com/company/bjak](https://my.linkedin.com/company/bjak) – LinkedIn company profile (employees, revenue, headcount growth, news) ## Other roles at Bjak - [Social Media Executive](https://feeny.ai/job/social-media-executive-bjak-malaysia-yqm5d2xgxc16) — Malaysia - [Operations Lead](https://feeny.ai/job/operations-lead-bjak-united-kingdom-vgj3c2yezqqf) — United Kingdom - [Operations Strategy Lead](https://feeny.ai/job/operations-strategy-lead-bjak-united-kingdom-00chkpamkk0r) — United Kingdom - [Business Operations Lead](https://feeny.ai/job/business-operations-lead-bjak-united-kingdom-r55sxvzdkjsq) — United Kingdom - [Operational Excellence Lead](https://feeny.ai/job/operational-excellence-lead-bjak-united-kingdom-5nqsc8m8dymb) — United Kingdom - [Head of Operations](https://feeny.ai/job/head-of-operations-bjak-united-kingdom-x5jxwfpvvdfb) — United Kingdom - [Founder's Office](https://feeny.ai/job/founder-s-office-bjak-global-zhybzv17d88j) — Global - [Business Unit Head - AI Native Email App](https://feeny.ai/job/business-unit-head-ai-native-email-app-bjak-hong-kong-2bzhv9mghsd5) — Hong Kong - [Data Entry Admin](https://feeny.ai/job/data-entry-admin-bjak-malaysia-291j9wtmemne) — Malaysia - [Chief Technology Officer](https://feeny.ai/job/chief-technology-officer-bjak-hong-kong-rqcs2pkc4f66) — Hong Kong