---
title: 'Technical Product Manager at ControlUp'
canonical: 'https://feeny.ai/job/technical-product-manager-controlup-israel-h2fqrkz45svy'
type: 'job'
last_seen: '2026-09-08'
---

# Technical Product Manager at ControlUp

- **Company:** ControlUp
- **Location:** Israel
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-23
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/controlup/fd2d44ab-7fa3-42bd-9b4d-9925baa56621

## Job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself. Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background. We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best. One platform. One powerful shift in how work flows.

## The Role

ControlUp for VDI is where our reputation was built - and it remains a core pillar of ControlUp ONE. It streams 1,500+ metrics at three-second intervals across sessions, hosts, storage, networks, gateways, and client devices, with deep native integrations for Citrix Virtual Apps and Desktops, Citrix Cloud/DaaS, Omnissa Horizon, Microsoft Azure Virtual Desktop, and Parallels RAS.

We're looking for a Technical Product Manager to own the next chapter of that product: keeping our real-time depth unmatched while bringing agentic AI, automation, and proactive remediation into the virtual desktop world. This role is for someone who has lived in EUC - who knows why a logon takes 90 seconds, what a broker actually does, and why "it's slow" is the hardest ticket in IT. You'll work with customers who are among the most technical in our base and who will tell you exactly what's wrong. Your job is to turn that into a product they love, not just tolerate.

What You’ll Own:

- Own the ControlUp for VDI roadmapend to end - discovery, definition, delivery, and adoption - as an integrated part of the ControlUp ONE platform
- Go deep with customers and the community. Run discovery with VDI and EUC admins, join escalations, and translate raw operational pain into prioritized product decisions
- Define how AI shows up in VDI.Partner with the Pulse AI team to bring anomaly detection, root-cause analysis, and automated remediation to virtual desktop workloads
- Own the ecosystem.Track platform and API changes across Citrix, Omnissa, Microsoft AVD, Parallels, and the hypervisor layer (Broadcom/VMware, Nutanix, Microsoft, XenServer), and make sure we're ready before our customers are
- Lead competitive and market analysisin DEX, VDI monitoring, and endpoint management - and turn it into differentiation, not feature parity
- Write clear, testable requirementsand detailed specs, and stay close to Dev and QA through the entire cycle
- Own product quality and reliability as a first-class outcome, including upgrade experience, backward compatibility, and how we handle customer-reported defects
- Drive go-to-marketwith Marketing, Sales, Sales Engineering, and Support - enablement, positioning, launch, and adoption tracking
- Make decisions with evidence.Use telemetry, usage data, and customer feedback to test hypotheses and iterate

What You’ll Bring:

- Proven product management experience at a product company in IT infrastructure, IT operations, or endpoint management
- Hands-on familiarity with VDI/DaaS and EUC- Citrix, Omnissa Horizon, Azure Virtual Desktop, or equivalent - and an understanding of what IT teams actually do all day
- Strong technical background: comfortable discussing APIs, agents, telemetry, and system architecture with engineers as a peer
- Track record of developing and executing go-to-market strategy
- Proven ability to partner effectively with Dev, QA, Sales, and Sales Engineering
- Confident decision-making and the ability to influence internal and external stakeholders without authority
- Strong data literacy and a habit of making data-driven decisions
- Genuine passion for product design and user experience
- Excellent verbal, written, and presentation skills in English
- Ability to work effectively in a geographically distributed team
- Bachelor's degree or equivalent practical experience

Nice to Have:

- Experience with DEX, observability, or monitoring products
- Familiarity with AI/ML-driven product capabilities, agentic workflows, or automation platforms
- Background as an IT/EUC practitioner or consultant before moving into product
- Experience with an active technical community or open script/automation ecosystem

Why You’ll Love It Here:

We know every job description says "fast-paced" and "collaborative." Here’s what that actually looks like for us:

- Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.

- Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.

- Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.

- True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

## About ControlUp

## Company Overview
- **One-liner**: ControlUp provides an AI-powered digital employee experience (DEX) platform that helps IT teams proactively monitor, remediate, and optimize endpoints to deliver a frustration-free workspace.
- **Entity Type**: Private (Series unknown; total funding $140.2M across 4 rounds; achieved unicorn status in 2024)
- **Headquarters**: Rishon LeZion, Israel (global HQ) with major offices in San Francisco, California, USA and Fort Lauderdale, Florida, USA.
- **Founded**: 2012
- **Founders**: Not publicly listed on the provided sources; the company was built by a team including ex-Takoto co-founder Gadi Feldman (now CPO).

## Core Business
- **Primary industry/industries**: Digital Employee Experience (DEX), Autonomous Endpoint Management (AEM), IT Operations (ITOps)
- **Target customers**: B2B – Enterprise IT teams, managed service providers (MSPs), and large organizations (over a third of Fortune 100 are customers).
- **Mission or purpose statement**: “To make technology invisible – not because it disappears, but because it just works.” ControlUp aims to transform IT from reactive support ticket handling to a proactive, self-healing digital workspace.

## Products & Services
- **ControlUp Solve**: A SaaS platform for automated remediation – detects and fixes common desktop, application, and network issues without human intervention.
- **ControlUp Remote DX**: Monitors and optimizes the digital experience for remote and hybrid workers, ensuring performance across VPNs, VDI, and cloud desktops.
- **ControlUp Edge DX**: Extends visibility and control to physical endpoints (laptops, desktops) to prevent slowdowns and enhance user experience.
- **Agentic AI Layer (recent addition)**: Incorporates agentic AI to move from DEX to full Autonomous IT Operations (AEM) – the platform sees, understands, decides, and acts.

## Market Standing
- **Valuation/Market Cap**: Achieved “unicorn” status (valuation >$1B) after crossing $100M ARR in 2024. Exact valuation not disclosed.
- **Key Metric**: **Annual Recurring Revenue (ARR) – $100M** (2024); **Total Funding – $140.2M** (across 4 rounds)
- **Notable Investors/Partners**: Not specifically named in provided sources, but investors enabled unicorn round. Partners include major IT ecosystem players (implied by Fortune 100 adoption).
- **Growth Signals**:
  - Grew from DEX leader to AEM pioneer with agentic AI.
  - Acquisitions: Takoto (automation) and UniPath Inc. – bringing world-class automation and AI capabilities.
  - 2000+ global customers, 6M+ seats under management.
  - 4700+ Certified ControlUp Experts.
  - Headcount grew ~5.6% YoY to 357 employees (linkedin) or “400 teammates worldwide” (company page).

## Competitive Advantages
- **Real-time visibility & proactive remediation**: Detects issues 20x faster than leading platforms and automates fixes before users are impacted.
- **Unified DEX + ITOps platform**: Combines monitoring, analytics, and automated remediation in a single pane – reducing tool sprawl.
- **Agentic AI (Autonomous IT)**: Uses AI not just for insights but to decide and act autonomously, moving beyond legacy DEX tools.
- **Deep customer trust**: Over a third of Fortune 100 companies rely on ControlUp; 2000+ global customers; high NPS implied by “scrappy authenticity and roll-up-our-sleeves customer service.”

## Strategic Focus
- **Autonomous IT Operations (AEM)**: The company is pivoting from DEX to a fully autonomous platform that can heal, optimize, and manage itself using agentic AI.
- **Scaling globally**: New office in Fort Lauderdale, Florida (2024) and continued hiring across US, Israel, Europe (DACH, Netherlands, UK, Poland).
- **Expanding product capabilities**: Continued acquisition and integration of automation and AI startups (Takoto, UniPath) to accelerate roadmap.

## Why Work Here
- **Culture**: Described as “one team” with “scrappy authenticity” – collaboration, ownership beyond role, and collective wins celebrated. Emphasizes “big thinkers and meticulous executors.”
- **Work setup**: **Hybrid** – employees can work from one of four offices (Israel, San Francisco, Fort Lauderdale, additional European hubs) or from home.
- **Benefits**:
  - Medical, dental, vision coverage starting day 1 (company pays portion).
  - Flexible Time Off (FTO) + 6 paid sick days + 10 company holidays.
  - 401k match (50% on first 4% of compensation, no waiting period).
  - Stock options (offered after 90 days).
  - 100% company-paid $100k life insurance; voluntary short/long-term disability, AD&D.
  - Annual all-expenses-paid company trip; regular virtual and in-person events.
- **Professional growth**: “No limits to opportunities and growth” – employees carve their own path.
- **Team**: 357–400 teammates across 17 countries; strong engineering presence in Israel and US.

## Sources
1. [ControlUp Careers Page](https://www.controlup.com/company/careers/)
2. [ControlUp Company Page](https://www.controlup.com/company/)
3. [ControlUp Job Listings (Lever)](https://jobs.lever.co/controlup)
4. [LinkedIn Company Profile](https://www.linkedin.com/company/controlup-technology)
5. [CBInsights Profile](https://www.cbinsights./com/company/controlup)

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