--- title: 'Technical Product Manager, LLM/ML Domain at Agoda' canonical: 'https://feeny.ai/job/technical-product-manager-llm-ml-domain-agoda-bangkok-cehn3n0df6hv' type: 'job' last_seen: '2026-09-06' --- # Technical Product Manager, LLM/ML Domain at Agoda - **Company:** Agoda - **Location:** Bangkok, Thailand - **Posted:** 2026-04-21 - **Last confirmed live:** 2026-09-06 - **Apply:** https://job-boards.greenhouse.io/agoda/jobs/7767925 ## Job description ## About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Technical Product Manager – ML & LLM Platforms The Opportunity Agoda is rapidly accelerating its AI transformation. Our ambition is to make ML and LLM application development fast, scalable, reliable, and increasingly autonomous. We are looking for a Technical Product Manager to own and evolve Agoda’s ML & LLM Ops platforms. This role will shape how teams across Agoda build, iterate, deploy, monitor, and scale machine learning and large language model applications. You will operate at the intersection of platform engineering, applied AI teams, and emerging AI coding agents — ensuring our internal platforms are production-grade, optimized for experimentation, and increasingly native to AI-assisted development. This is a high-impact role in a fast-moving space, where the goal is not just to support ML/LLM applications — but to enable them to be created and iterated on with increasing automation and minimal human friction. In This Role, You’ll Get to - Define and evolve the product vision and roadmap for Agoda’s ML & LLM Ops platforms - Shape how teams productionize ML models and LLM-powered applications - Identify platform gaps, scalability constraints, and optimization opportunities - Drive the evolution of our platform to support AI-native development workflows and coding agents ## Requirements & Opportunity Discovery - Gather requirements from ML engineers, data scientists, backend engineers, and AI application teams - Translate complex technical needs into clear product requirements and prioritization frameworks - Proactively identify opportunities to reduce friction, improve reliability, and increase deployment velocity - Balance experimentation flexibility with governance, safety, and cost efficiency Execution & Delivery - Own features end-to-end: concept, specification, prioritization, implementation, and post-launch analysis - Partner closely with engineering to balance platform scalability, performance, and technical debt - Ensure platform capabilities support monitoring, evaluation, retraining, versioning, and observability of ML/LLM systems - Drive adoption through documentation, training, and internal evangelism AI-Native Platform Evolution - Collaborate with engineering to level up Agoda’s platforms to be more compatible with AI coding assistants and autonomous agents - Ensure platform APIs, tooling, and abstractions enable meaningful AI-generated code contributions - Help define guardrails and workflows that allow safe, reliable AI-assisted development ## What You’ll Need to Succeed - 5+ years of experience in ML engineering, data science, platform engineering, or a related technical domain - 2+ years of technical product or program management experience in fast-paced, high-scale environments - Experience working with ML Ops and/or LLM Ops concepts (model lifecycle, evaluation, monitoring, versioning, deployment pipelines) Technical Depth - Strong understanding of ML systems and model lifecycle management - Familiarity with LLM application patterns (RAG, fine-tuning, prompt management, evaluation frameworks, etc.) - Comfortable discussing architecture, APIs, infrastructure trade-offs, and scalability concerns with senior engineers - Strong analytical mindset with the ability to reason about system design, performance, and cost trade-offs Leadership & Mindset - Strong cross-functional leadership skills and ability to influence without authority - Comfortable operating in ambiguity and rapidly evolving technological landscapes - Excellent communication skills — able to translate between business, platform engineering, and AI application teams - Proactive, structured thinker with a strong problem-solving mindset - High ownership and bias for impact ## Why This Role Is Unique - You will shape how AI is built at scale inside Agoda. - You will influence the evolution of our internal platforms toward AI-native and agent-compatible development. - You will work at the forefront of ML and LLM production systems in a rapidly changing ecosystem. - Your work will directly accelerate Agoda’s ability to deliver AI-powered experiences to millions of customers worldwide. ***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.*** #bangkok #sanjose #losangeles #sydney #melbourne #perth  #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers [https://careersatagoda.com](https://careersatagoda.com/) - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife ## Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. ## About Agoda ## Company Overview - **One-liner**: Agoda is a digital travel platform that helps travelers find great value deals on hotels, flights, and activities worldwide. - **Entity Type**: Public (subsidiary of Booking Holdings Inc., NASDAQ: BKNG) - **Headquarters**: Singapore - **Founded**: 2005 - **Founders**: Robert Rosenstein and Michael Kenny ## Core Business - Primary industry: Online travel and accommodation booking - Target customers: B2C (leisure and business travelers globally) - Mission/purpose: “Bridging the world through travel” – making travel easier, more affordable, and rewarding for everyone. ## Products & Services - **[Agoda.com / Agoda mobile app]**: Online travel agency (OTA) offering booking for hotels, homes, villas, flights, and activities. Available in 39 languages with 24/7 customer support. - **[Agoda Flights]**: Flight booking service launched in 2010. - **[Agoda Easy Cancel / Hygiene Plus]**: Products introduced during the pandemic to offer flexible cancellation and enhanced cleanliness information. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed separately; parent company Booking Holdings has a market cap of approximately $140+ billion (as of mid-2025). Agoda is a key growth engine within the group. - **Key Metric**: Over 7,000 employees; processes 1 trillion price checks daily; 2B+ user interactions captured daily; 12 PB of data processed monthly. - **Notable Investors/Partners**: Wholly owned by Booking Holdings (NASDAQ: BKNG). Partnerships with over 6 million hotels and holiday properties globally. - **Growth Signals**: Expanded to 27 markets; launched new products during COVID-19 (ASQ, Go Local, Easy Cancel); continues to hire aggressively across engineering, product, and analytics roles. ## Competitive Advantages - **Scale & Data**: Access to Booking Holdings’ global network and massive data pipeline (12 PB/month, 1 trillion price checks/day) enables real-time pricing optimization and personalization. - **Tech-First Culture**: Data-driven experimentation (1,000+ live experiments at any time), heavy use of GenAI, and a strong engineering focus. - **Asia Home Base**: Deep roots in Asia-Pacific with a large office in Bangkok, giving local market insights and cost advantages. - **Parent Support**: Backed by one of the world’s largest online travel companies, providing financial stability and cross-selling opportunities. ## Strategic Focus - **Growth through technology**: Continued investment in AI, machine learning, and experimentation to improve search, pricing, and user experience. - **Expanding product offerings**: Growing beyond accommodation into flights, activities, and domestic travel options. - **Sustainability**: Integrating sustainability initiatives into operations and offerings. - **Talent acquisition**: Actively hiring across multiple functions (engineering, product, data, marketing) to support global expansion. ## Why Work Here - **Culture**: Described as “data-driven to the core” with a focus on experimentation, ownership, and direct respect. Inclusive environment with 90+ nationalities represented. - **Flexibility**: Hybrid workplace balancing in-office and work-from-home days; employees can work from anywhere for up to 30 calendar days per year. - **Benefits**: Competitive perks, flexible benefits, relocation support for key roles, and recognition as an award-winning workplace (Fortune World’s Most Admired Companies 2025, TIME/Statista World’s Best Companies 2023, Forbes World’s Top Companies for Women 2023). - **Engineering & Analytics**: Strong emphasis on tech – 1,000+ live experiments, 12 PB data/month, and a “scientist” mindset across teams. Opportunities to work on massive-scale systems. - **Community**: Employee Resource Groups (ERGs) for belonging and inclusion; lively social events like AgodaFest. ## Sources 1. [agoda.com](https://www.agoda.com/about-agoda/) 2. [careersatagoda.com](https://careersatagoda.com/our-culture/) 3. [careersatagoda.com](https://careersatagoda.com/) 4. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/agoda) 5. 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