--- title: 'Technical Product Manager at MasterControl' canonical: 'https://feeny.ai/job/technical-product-manager-mastercontrol-salt-lake-city-bcb8grap04ma' type: 'job' last_seen: '2026-09-07' --- # Technical Product Manager at MasterControl - **Company:** MasterControl - **Location:** Salt Lake City, UT - **Work type:** hybrid - **Posted:** 2026-08-20 - **Last confirmed live:** 2026-09-07 - **Apply:** https://www.mastercontrol.com/careers/job-listings/role/?role=4726101005&gh_jid=4726101005 ## Job description ## About MasterControl MasterControl Inc. is a leading cloud-based quality and compliance software provider for life sciences and other regulated industries. Our mission is to enable our customers to bring life-changing products to market faster while ensuring compliance and quality throughout the product lifecycle. We are committed to innovation, customer success, and making a positive impact on the world. ## SUMMARY The Technical Product Manager is entrusted with spearheading the development and success of the organization's technical products. This pivotal role demands a strategic visionary who can adeptly navigate the intersection of technology, market needs, and business objectives. Collaborating closely with stakeholders and engineering teams, the Technical Product Manager defines and communicates the technical product vision, orchestrates the product roadmap, and ensures seamless execution of engineering initiatives. ## RESPONSIBILITIES - Define and communicate the technical product vision, strategy, and roadmap for core enterprise SaaS platform components, ensuring alignment with the organization's overall engineering goals and objectives. - Collaborate with stakeholders, including customers, engineering teams, and other cross-functional teams, to gather technical requirements and feedback. - Prioritize technical features and requirements based on engineering feasibility, market needs, customer feedback, and business objectives. - Develop and maintain technical product documentation, including architecture diagrams, technical specifications, and API documentation. - Work closely with engineering teams to oversee technical product development, ensuring alignment with the technical roadmap and desired outcomes. - Monitor technical product performance, analyze market trends, and identify opportunities for product enhancements and new technical product development. - Collaborate with the marketing and sales teams to develop technical product positioning, messaging, and go-to-market strategies. ## PREFERRED SKILLS - Bachelor's degree in Engineering, Computer Science, or a related field. A master's degree or MBA is preferred. - 7+ years of experience in technical product management or a related field, building configurable enterprise solutions, preferably at a B2B SaaS or Life Sciences company - Strong understanding of engineering principles and product development methodologies and processes, including Agile and Lean. - Experience working with cross-functional teams and collaborating with stakeholders across an organization. - Excellent communication, interpersonal, and problem-solving skills. - Proven track record of developing and launching successful technical products in a fast-paced, competitive market. - Experience working in a global or multinational organization. - Familiarity with emerging technologies and their potential impact on technical product development. - Understanding of data analytics and its application to technical product management. - Understanding of software validation processes, regulatory requirements, and compliance in the life sciences industry. ## PHYSICAL DEMANDS AND WORKING CONDITIONS - Primarily sedentary work with frequent use of a computer, keyboard, and mouse. - Occasional lifting or moving of computer equipment or other objects up to 25 pounds may be required. - Standard office environment with potential for remote work. #WhyWorkAnywhereElse? MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet. We work hard to develop and challenge our employees' skill sets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse? MasterControl could be your next (and last) career move! Here are some of the benefits MasterControl employees enjoy: Competitive compensation 401(k) plan with company match Generous PTO packages Schedule flexibility Onsite massage therapist Dental/vision plans Employer-paid life insurance policy Much, much more! Applicants must be currently authorized to work in the United States on a full-time basis. MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact MCTalent@MasterControl.com or call (801) 942-4000 and ask to speak with a member of Human Resources. Equal Opportunity Employer, including disability and protected veteran status ## About MasterControl ## Company Overview - **One-liner**: MasterControl provides AI-enabled quality, manufacturing, and asset management software for life sciences and other highly regulated industries. - **Entity Type**: Private (Series A, $150M raised in 2022) - **Headquarters**: Salt Lake City, Utah, United States - **Founded**: 1993 - **Founders**: Not publicly available (formerly known as Document Control Systems) ## Core Business - **Primary industry**: Life sciences software (Quality Management Systems, Manufacturing Execution Systems, Asset Management) - **Target customers**: B2B, Enterprise – pharmaceutical, biotech, medical device, nutraceutical, and other regulated manufacturers - **Mission**: To bring life-changing products to more people sooner by helping organizations digitize, automate, and connect quality, manufacturing, and asset management processes. ## Products & Services - **MasterControl Quality Excellence**: AI-driven Quality Management System (QMS) for flexible quality event management, simplified document management, and automated training management. - **MasterControl Manufacturing Excellence (Mx)**: Digital manufacturing platform (MES/EBR) enabling paperless production records, electronic logbooks, and asset management – claims to help deliver products 70% faster. - **MasterControl Asset Excellence (Ax)**: Cloud-based asset management and calibration tools with AI-driven predictive maintenance scheduling. - **MasterControl AI Solutions**: A collection of AI tools specialized for life sciences, certified to ISO 42001, designed to automate manual tasks and identify trends without compromising compliance. ## Market Standing - **Valuation/Market Cap**: Not publicly available (reached unicorn status after the 2022 Series A) - **Key Metric**: Annual Revenue – $125.0M (latest estimate); Total Funding – $150.0M (Series A, December 2022) - **Notable Investors/Partners**: Sixth Street (lead investor in Series A); over 1,200 customers worldwide; operates in 16 countries including UK, Japan, India, Australia, Germany. - **Growth Signals**: 117 new hires in 2024; 25% of new positions filled internally; recently appointed new CEO (David Edwards), CFO (Wynn Clayton), and CSO (Ian Ball); holds 12+ patents; FedRAMP authorization achieved. ## Competitive Advantages - **30-year track record** in life sciences compliance and GxP workflows. - **AI-first platform** purpose-built for regulated industries, not a generic QMS retrofit. - **ISO 42001 certified** AI governance – a differentiator for audit-ready AI adoption. - **End-to-end coverage** from quality to manufacturing to asset management on a single platform. - **Deep domain expertise** with over 1,200 customers including major pharma and med device players. ## Strategic Focus - **Accelerate AI adoption** across quality, manufacturing, and asset workflows while maintaining compliance. - **Expand global sales engine** with new leadership (CFO, CSO) focused on disciplined, sustainable growth. - **Deepen platform integration** to eliminate silos between quality, production, and asset data. - **Continue paperless manufacturing push** to reduce errors and speed time-to-market. ## Why Work Here - **Culture**: Values-driven environment with mentoring programs, leadership training, and over 20 employee activities per year. Emphasis on learning, collaboration, and “work here, stay here” retention. - **Wellness**: 20+ fitness clubs and health/wellbeing programs; Chief Culture Officer focused on wellness initiatives. - **Growth**: 117 new hires in 2024; 25% internal promotion rate; opportunities for career development across technical, sales, and customer-facing roles. - **Remote/Hybrid Policy**: Not publicly available – offices in 8 locations across 4 countries (US, UK, Australia, Japan) suggest a mix of on-site and hybrid roles. - **Recognition**: Named “Best Places to Work” in Utah (2021); featured in Forbes; 3.6/5 employee rating on LinkedIn (253 reviews) with top marks for work-life balance (3.9). - **Engineering Culture**: 30% of employees in technical roles; software engineers report median salary of ~$135K; tools and stack likely modern (cloud, AI, compliance-focused). ## Sources 1. [mastercontrol.com](https://www.mastercontrol.com/) 2. [mastercontrol.com/careers](https://www.mastercontrol.com/careers/) 3. [linkedin.com/company/mastercontrol](https://www.linkedin.com/company/mastercontrol) 4. 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