---
title: 'Technical Product Manager, Wallet & Card at Felix Technologies, Inc.'
canonical: 'https://feeny.ai/job/technical-product-manager-wallet-card-felix-technologies-inc-sao-paulo-ba5crvvsy3n6'
type: 'job'
last_seen: '2026-11-02'
---

# Technical Product Manager, Wallet & Card at Felix Technologies, Inc.

- **Company:** Felix Technologies, Inc.
- **Location:** São Paulo, Brazil
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-11-02
- **Apply:** https://jobs.gem.com/felix/am9icG9zdDoE4zkeCThyQGHIc_ycvqUe

## Job description

## About Us

At [Félix](https://felixpago.com/), we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked.

We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavor Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award.

Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long because we are obsessed with our customers. We get things done with urgency and focus, driven by extreme ownership over our impact. We collaborate without ego, fostering radical transparency and fierce loyalty so we can grow together. Because we aim for insanely great rather than just good enough, we stay insatiably curious—always experimenting, building the future today, and delivering a product that truly makes our users' lives better.

## About the Role

At Félix, we are building the future of finances for Latinos in the US. Our wallet is an account and debit card that live inside the WhatsApp experience millions of our users already trust, built on stablecoin infrastructure. The technology underneath is complex. Our job is to make it feel like magic, so that for the user it is simply their money, available the moment they need it.

As the Technical Product Manager for Wallet & Card, you own the technical heart of the wallet: the infrastructure the account runs on, the rails that move money in and out of it, and the debit card program on top of it. You decide how the wallet is built, which rails and partners we use, and how the card runs safely and reliably, from authorizations and tokenization to disputes. Your mandate is a wallet that is always correct and a card experience that is safe for our users, with acceptance as high as it can be, fraud under control, and everything feeling seamless inside the product. You will lead a pod and work closely with leadership, engineers, the Wallet Experience and Rewards Product Managers, Fraud, Finance, and our infrastructure, issuing, and network partners. This is a hands-on role for a technical product manager with real payments experience who is a doer, not just a delegator.

## Responsibilities

- Own Wallet Infrastructure Decisions: Define, alongside engineering, how the wallet is built: custody and key management models, stablecoin and settlement chains, ledger integration, automated reconciliation design, and the partners behind each infrastructure layer.
- Manage Money-In & Money-Out Rails: Oversee the technical design, ongoing management, and maintenance of funding and withdrawal rails. Ensure integration health, high transaction success rates, optimal settlement timing, and robust automated reconciliation across all active partners.
- Own Card Program Technical Operations: Drive the health and evolution of a live debit card program: authorization flows, decline codes, tokenization/digital wallets (Apple/Google Pay), disputes, and network rules. Own acceptance rates and know the technical levers to move them.
- Fraud & Risk Partnership: Collaborate closely with the Fraud team on card and funding controls that protect users without declining legitimate transactions. Supply necessary data pipelines and balance loss ratios against false decline rates.
- Hands-on Technical Execution: Work directly with engineers on APIs, webhooks, on-chain flows, and real-time authorizations. Debug production issues alongside tech leads, read logs, and query SQL databases to identify technical improvements.
- Seamless Card Lifecycle in Product: Own card lifecycle flows—issuance, activation, provisioning, freezing, and replacement—partnering with the Wallet Experience team to present card and funding flows intuitively inside WhatsApp and the dashboard.
- Vendor Collaboration: Partner closely with infrastructure, banking, payment processor, card issuing, and card network vendors to co-create solutions, align on technical strategies, and drive operational success together.
- Lead Pod, Roadmap & Core Metrics: Establish the roadmap and priorities for your pod, owning the wallet infrastructure/rails roadmap and co-owning the card roadmap with other PMs. Communicate progress and impact to leadership while driving core performance metrics.

## Requirements

- Drive & Payments Experience: 5+ years of product management or adjacent experience with a heavy focus on payments infrastructure or card issuing, acting as a hands-on builder with extreme ownership in a fast-paced, ambiguous environment.
- Deep Payments Ecosystem Mastery: Expertise in funding/payout rails, processors, banking partners, settlement, automated reconciliation, and the underlying economics of each rail.
- Infrastructure & Build vs. Partner Judgment: Proven experience evaluating infrastructure options alongside engineering leadership, making build-versus-partner calls, and owning technical trade-offs.
- Payment Performance Metrics: Track record owning payment KPIs (authorization/acceptance rates, fraud loss ratios, funding success rates, unit cost) and leveraging data to drive system optimizations.
- Technical Fluency: Ability to read API documentation, inspect logs, run SQL queries independently, and design system resilience mechanisms (timeouts, retries, fallback routes).
- Partner Management: Direct experience managing day-to-day relationships with issuers, processors, card networks, sponsor banks, or web3/fiat infrastructure partners.
- Stakeholder Management: Exceptional communication skills to align engineering, fraud, finance, compliance, and executive leadership on complex technical roadmaps.
- Languages: Excellent written and verbal communication skills in English.
- These are the applicable requirements, although equivalent competencies in any of the above will also be considered.

## Nice To Have

- Experience with stablecoin-funded card programs, or stablecoin on-ramps and off-ramps (e.g., Circle, Bridge, Zero Hash, MoonPay).
- Card Issuing Expertise: In-depth knowledge of card issuing lifecycle: authorization and settlement flows, decline analysis, tokenization, disputes/chargebacks, and card network rules (Visa/Mastercard).
- Hands-on exposure to digital wallets, blockchain protocols, smart contracts, or non-custodial wallet infrastructure.
- Direct experience managing a card network program or sponsor bank relationship.
- Spanish language fluency.

## What We Offer

- Competitive salary
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Work model: currently fully remote, with a future transition to a hybrid set up.
- Empowering opportunities for growth in a dynamic entrepreneurial environment

## Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.

Want to learn more about our privacy practices? Check out our [Privacy Policy](https://www.felixpago.com/en/legal).

## About Felix Technologies, Inc.

## Company Overview
- **One-liner**: Félix is an AI-powered financial services platform that enables Latino immigrants in the U.S. to send money to Latin America via WhatsApp and is expanding into broader cross-border financial products.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, United States (also operates with a remote HQ model)
- **Founded**: 2021
- **Founders**: Manuel J Godoy (Co-Founder & CEO), Bernardo Garcia (Co-Founder)

## Core Business
- **Primary Industry**: Financial Services – Remittances and cross-border payments.
- **Target Customers**: B2C – Latino immigrants in the United States sending money to family in Latin America (Mexico, Guatemala, Honduras, El Salvador, Colombia, Ecuador, Peru, and more).
- **Mission / Purpose**: To build the financial companion for Latino immigrants in the United States, starting with remittances and expanding into the broader financial life that follows.

## Products & Services
- **Félix WhatsApp Chatbot**: Core product – an AI-powered chatbot integrated into WhatsApp that allows users to send money to Latin America in three steps. No app download required. Supports payments via credit/debit card or cash, with recipients receiving funds in bank accounts or via store pickup.
- **Broader Financial Services (in development)**: Félix is expanding beyond remittances into additional financial services for Latino immigrants, including managing money across borders with trust, speed, and simplicity.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Total Funding – $99.5M (as of May 2025) across six rounds (Pre-Seed, Seed, Series A, Series B). Annual Revenue reported at $1.5M.
- **Notable Investors/Partners**: QED Investors (led Series B), Castle Island Ventures (led Series A), Switch Ventures (led Pre-Seed), HTwenty, Monashees, General Catalyst Customer Value Fund.
- **Growth Signals**:
  - Processed over $6B in transactions since inception.
  - Headcount grew ~99.2% year-over-year to 261 employees (across 15 countries).
  - Expanded services to Guatemala and Honduras after initial focus on Mexico.
  - 93 active job postings (as of late 2025/early 2026), with yearly job posting growth of +389.5%.

## Competitive Advantages
- **Deeply integrated with WhatsApp**: Users can send money without leaving a chat app they already use, lowering barriers to adoption.
- **Latino-built, culturally tailored**: Team understands the financial, cultural, and emotional reality of sending money home; support in Spanish, 24/7.
- **Technology stack**: Combines AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible.
- **Top-tier investor backing**: Over $100M from respected global fintech and crypto investors, validating the model.

## Strategic Focus
- **Expansion into full financial services**: Moving beyond remittances to become the financial companion for Latino immigrants (e.g., savings, lending, credit).
- **Geographic growth**: Adding new sending corridors (e.g., El Salvador, Colombia, Ecuador, Peru) and recipient countries.
- **Product development**: Leveraging AI and chat-based interfaces to simplify more financial tasks.

## Why Work Here
- **Culture**: Described as a hyper-growth Series B company with a “legendary” mission – a group of high-performers united by an obsession with customer empowerment. Values include inclusion, speed, and impact.
- **Remote/hybrid policy**: Remote-first HQ in San Francisco, with offices in SF and distributed across 15 countries (including Mexico, Argentina, Brazil, Colombia, etc.). Offers flexibility.
- **Engineering & growth**: Strong emphasis on tech (101 employees in technical roles). Active hiring for senior software engineers, data analysts, credit risk analysts, fraud specialists, and product managers.
- **Notable perks**: Backed by top investors; opportunity to work on cutting-edge AI, blockchain, and stablecoin technology for a mission-driven product that serves an underserved market.

## Sources
1. [jobs.gem.com](https://jobs.gem.com/felix) – Career page and company data
2. [linkedin.com](https://linkedin.com/company/felix-pago) – Company details, workforce, and financials
3. [felixpago.com](https://www.felixpago.com/en/what-is-felix) – Product description and service regions
4. [felixpago.com](https://www.felixpago.com/en/life-at-felix) – Culture, milestones, and mission

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