--- title: 'Technical Program Builder at Hinge Health' canonical: 'https://feeny.ai/job/technical-program-builder-hinge-health-san-francisco-6stef0d77yee' type: 'job' last_seen: '2026-10-15' --- # Technical Program Builder at Hinge Health - **Company:** [Hinge Health](https://feeny.ai/companies/hinge-health) - **Location:** San Francisco, CA - **Compensation:** $184k–$276k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-06 - **Last confirmed live:** 2026-10-15 - **Apply:** https://jobs.ashbyhq.com/hinge-health/fb03220d-5551-42ed-8b5b-45a7ebba2005/application **Skills:** AI agents, LLM APIs, Scripting, Jira, Linear, Notion, Confluence, OKR management, Program management, Developer Experience (DX) metrics, Software engineering, Data analysis, Healthcare regulations > Architect and implement scalable operational systems, tooling, and AI agents to automate R&D workflows and reduce manual coordination. Act as a force multiplier for engineering teams by designing smart infrastructure that streamlines cross-pod coordination and enhances planning excellence. ## Job description The Opportunity At Hinge Health, we’re transforming how 20+ million people access musculoskeletal care through AI-powered, human-centered solutions - and our R&D organization is the engine behind that innovation. We’re looking for a Technical Program Builder to join the Office of the CTO and architect the R&D operational engine. This is a unique “builder” TPM role where you won’t just manage processes. You will design and implement the systems, tooling, and AI agents that automate them. You’ll leverage AI, automation, and smart infrastructure to eliminate manual coordination, reduce operational drag, and enable teams to move faster with clarity and precision. If you have seen program management at complex organizations first hand and found yourself thinking “this meeting could be automated” or “we shouldn’t need a human to track this,” you’ll thrive here. This role is about building scalable execution infrastructure - not status reporting. You will act as a force multiplier for engineering teams, creating systems that streamline cross-pod coordination and ensure our internal operations are as innovative as the care we deliver to our members. ## What You'll Accomplish In your first 3 months: - Audit & Identify: Assess R&D operational processes and identify high-impact opportunities for AI-driven automation and tooling improvements. Create a clean system of processes across R&D. - Build Relationships: Establish trust with R&D leadership and pod leads, understanding their pain points and operational bottlenecks. - Quick Wins: Deploy initial automated agents or scripts to streamline the most repetitive R&D workflows. In your first 6 months: - Launch AI-Driven Infrastructure: Architect and deploy the R&D knowledge base and Internal Developer Portal optimized for both human and AI retrieval. - Standardize Operations: Design and roll out standardized operational processes across R&D, championing "AI-native ways of working." - Drive Planning Excellence: Lead one full quarterly OKR cycle, establishing a "single source of truth" for the R&D roadmap. In your first year: - Scale Systems: Build low-code integrations (Jira/Linear, Slack, GSuite) that automate metrics collection and surface project health/velocity in real-time. - Transform Execution: Own the end-to-end R&D planning cycle, reducing planning overhead by 30% through automation while improving forecast accuracy. - Establish Innovation Culture: Identify and implement AI/ML opportunities that become operational standards, acting as a force multiplier for R&D leadership. ## Who You Are - A Builder at Heart: You don't just ask for a tracker; you build the tool that generates it. You are comfortable writing scripts, configuring AI agents, and using technical skills to solve operational problems directly. - A Strategic Orchestrator: You excel at "Leading at all Levels," navigating the complexity of cross-pod coordination to align diverse stakeholders on planning and OKRs without losing sight of the big picture. You are a direct communicator, can get clear answers, and know how to motivate teams with a sense of urgency. - A Resilient Problem Solver: You thrive in fast-paced environments and embody our "Hustle" value. When gaps appear—whether in personnel or process—you step in to bridge them, ensuring the team never misses a beat. ## Basic Requirements - 3+ years of experience in technical program management, product operations, or a related engineering role - Demonstrated experience building custom AI agents or utilizing LLM APIs to drive productivity and automation - Proven track record of managing comprehensive planning cycles and OKR processes for technical teams - Experience with modern project management ecosystems (e.g., Jira, Linear) and documentation platforms (e.g., Notion, Confluence) - Exceptional verbal and written communication skills, with the ability to articulate complex process changes to diverse audiences - Bachelor's degree in a technical field or equivalent practical experience ## Preferred Requirements - Strong understanding of Developer Experience (DX) metrics and how to influence them - Background in software engineering or data analysis - Certification in Agile or Project Management (PMP, CSM) - Experience working in a high-growth technology environment - Experience working in Health Tech and familiarity with healthcare regulations ## About Hinge Health At Hinge Health, we're using technology to scale and automate the delivery of healthcare—starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more athttp://www.hingehealth.com ## What You'll Love About Us - Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. - Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. - Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the [personnel and candidate privacy policy](https://www.hingehealth.com/about/personnel-and-candidate-privacy-policy/). Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@[hingehealth.com](http://hingehealth.com)" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [security@hingehealth.com](https://app.ashbyhq.com/admin/organizational-settings/theme#). ## About Hinge Health ## Company Overview - **One-liner**: Hinge Health delivers personalized virtual physical therapy and musculoskeletal (MSK) care by combining AI-powered motion tracking, an FDA-cleared wearable device, and a dedicated clinical care team. - **Entity Type**: Public (NYSE: HNGE) - **Headquarters**: San Francisco, California, United States - **Founded**: 2014 - **Founders**: Gabriel Mecklenburg (Co-founder & Executive Chairman / CTO) ## Core Business - **Primary Industry**: Digital Healthcare – Musculoskeletal (MSK) and pelvic health. - **Target Customers**: B2B – employers, health plans, and benefits brokers. Indirectly B2C through members. - **Mission**: To create a new healthcare system built around the individual – moving beyond traditional physical therapy to deliver accessible, scalable, evidence-based pain care. ## Products & Services - **Virtual Physical Therapy Program**: Personalized care plans with guided exercise sessions using 3D motion tracking for real-time feedback and precision movement analysis. Includes access to a physical therapist, health coach, and orthopedic specialist. - **Enso® Wearable Device**: FDA-cleared device that uses patented waveforms for drug-free pain relief; exclusive to Hinge Health. - **AI Care Assistant**: An AI agent that helps members stay on track with their care plans. - **Pelvic Floor Therapy**: Virtual care for pelvic health, integrated with MSK services. - **Enterprise Implementation**: Seamless eligibility, billing, and reporting through partnerships with 5 out of 5 national health plans and 3 out of 3 PBMs. Value-based pricing and frictionless contracting. ## Market Standing - **Valuation / Market Cap**: Not publicly available (post-IPO; specific market cap not disclosed in provided sources). - **Key Metric**: Annual Revenue of **$587.9M** (2025) – [linkedin.com](https://www.linkedin.com/company/hinge-health). Total funding raised: **$1.46B**. - **Notable Investors / Partners**: Tiger Global Management, Coatue, Alkeon Capital, Whale Rock Capital Management. - **Growth Signals**: IPO in May 2025; headcount of 1,254 (+1.2% YoY); 75 active job postings (+31.6% year over year); expanded into pelvic floor therapy; operates in 11 countries. ## Competitive Advantages - **Clinically validated ROI** – independently validated 2.4x hard dollar return on investment for employers. - **AI-first care model** – uses 3D motion tracking, autonomous AI agents for reasoning and feedback, and regulatory-grade systems. - **Exclusive FDA-cleared device** (Enso®) that differentiates from traditional PT offerings. - **Deep integration** with major national health plans and PBMs, creating high switching costs. - **Business model aligned with outcomes** – revenue is tied to healing people, not billing procedures, enabling investment in direct care automation. ## Strategic Focus - Scale and automate healthcare delivery by building AI agents that perceive movement, reason biomechanics, and adapt clinical guidance in real time. - Expand into adjacent conditions (pelvic health) and deepen partnership integrations. - Continue engineering a culture where “designers code” and “engineers build interactive prototypes,” deploying agent-first workflows across hundreds of engineers. ## Why Work Here - **Culture**: Emphasis on autonomy, mastery, and purpose. The R&D blog describes an environment where engineers review reasoning logs instead of diffs and where AI agents ship PRs without human line edits. - **Work Model**: Hybrid/office presence – HQ in San Francisco with offices in India, Canada, UK, and Colombia. Specific remote policy not detailed in sources. - **Impact**: Opportunity to work on regulatory-grade AI that directly improves clinical outcomes for millions of people. - **Reviews**: Employer rating of 3.8/5 on LinkedIn; strong scores for work-life balance (3.7) and compensation (3.7). - **Notable Perks**: Not explicitly listed, but the culture of “impact at scale” and investment in R&D suggests strong engineering support. ## Sources 1. [hingehealth.com](https://www.hingehealth.com/) 2. [hingehealth.com/about](https://www.hingehealth.com/about/) 3. [rnd.hingehealth.com](https://rnd.hingehealth.com/) 4. [linkedin.com/company/hinge-health](https://www.linkedin.com/company/hinge-health) 5. [jobs.ashbyhq.com/hinge-health](https://jobs.ashbyhq.com/hinge-health) ## Other roles at Hinge Health - [Supply Chain Program Manager: Inbound](https://feeny.ai/job/supply-chain-program-manager-inbound-hinge-health-san-francisco-y5nc5fvse908) — San Francisco, CA - [Recruiter (Contract)](https://feeny.ai/job/recruiter-contract-hinge-health-united-states-ww9e362x4sdd) — United States - [Senior Site Reliability Engineer](https://feeny.ai/job/senior-site-reliability-engineer-hinge-health-san-francisco-pdbm3k0cjykj) — San Francisco, CA - [Senior Regulatory Affairs Program Manager](https://feeny.ai/job/senior-regulatory-affairs-program-manager-hinge-health-san-francisco-f5rncf4z78q4) — San Francisco, CA - [Spanish Speaking Pelvic Physical Therapist, Flex](https://feeny.ai/job/spanish-speaking-pelvic-physical-therapist-flex-hinge-health-united-states-tgf7rd0nsjg1) — United States - [Senior Privacy & AI Counsel](https://feeny.ai/job/senior-privacy-ai-counsel-hinge-health-san-francisco-eveb8ztmfhnj) — San Francisco, CA - [Commercial Counsel](https://feeny.ai/job/commercial-counsel-hinge-health-san-francisco-qcstn36qdk3t) — San Francisco, CA - [Senior AI Engineer, MLOps & Distributed Systems](https://feeny.ai/job/senior-ai-engineer-mlops-distributed-systems-hinge-health-san-francisco-81g5qr7k16vv) — San Francisco, CA - [AI Engineer II](https://feeny.ai/job/ai-engineer-ii-hinge-health-san-francisco-ek0r3mk64hak) — San Francisco, CA - [RVP, Health Systems Sales](https://feeny.ai/job/rvp-health-systems-sales-hinge-health-united-states-gfj6jbjmmww4) — United States