--- title: 'Technical Program Manager at Coupang' canonical: 'https://feeny.ai/job/technical-program-manager-coupang-bengaluru-d5ymhm2yr9tt' type: 'job' last_seen: '2026-10-16' --- # Technical Program Manager at Coupang - **Company:** Coupang - **Location:** Bengaluru, India - **Posted:** 2026-07-23 - **Last confirmed live:** 2026-10-16 - **Apply:** https://www.coupang.jobs/en/jobs/?gh_jid=8076186 ## Job description Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. ## Role Overview As a Technical Project Manager, you will work closely with members of multiple business teams to help define, streamline, design and analysis data to build business requirements and then work with Global Technology Services teams to articulate requirements, further perform functional & technical data & system analysis, drive engineering to implementation. In addition, the ideal candidate must possess a high degree of collaborative skills, and the ability to communicate effectively on many levels. What You Will Do - Strong functional & technical analytical & design capability to understand Common & shared platforms, infrastructure, & services with underlying data - Should be able to dive deep to come up with new service & infrastructure scenarios that helps solving systems bigger problems by simplifying our services & infrastructure and help increase productivity & efficiency or every system and service in the company - Strong blend of technical, business, and program management experience that enables seamless communication across teams, project execution and great customer reach - Own, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of success - Creates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, iterable scenarios that span multiple feature teams and enable a durable multi-year vision - Should be able to come up with scenarios and business requirements by analyzing data and business needs - Identify, Propose and Implement ongoing data strategy and drive data quality improvements - Establishes, enables and improves systems to manage product feedback from customers to resolve issues - Reviews and contributes to ecosystem design ## Basic Qualifications - At least 13 to 15 years of related work experience. - Expert‐level knowledge of project and change management, methodologies, techniques, processes (e.g., Project and Portfolio Management Methodology – PPM) - Budget, cost and profitability management skills - Solid Data Center, Compute & Network Infrastructure and IT service delivery experience - Flexible, adaptable and resourceful when managing changing timelines and multiple deliverables - Demonstrated ability to plan and execute technology projects and system implementations effectively - Management skills with demonstrated experience in managing multiple projects simultaneously - Motivated to build relationships at executive levels with technology, solutions, customers and vendor groups - Ability to prioritize competing responsibilities in a matrixed environment - Proven problem solving and negotiation skills in multi-party situations - Exceptional communication skills, executive presentation skills, relationship building skills and the ability to influence at all levels of the organization - Excellent cross-group collaboration and communication skills - Strong problem-solving skills, analytical capabilities, and attention to detail - Strong cultural change management experience ## Preferred Qualifications - Experience in one or more of the following areas: data center or network infrastructure program/ project management or related technical field. - Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership. - PMP or PgMP highly desired - Knowledge of resource management tools - Ability to influence without authority Type of work model - Hybrid / Onsite / Remote working Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work. Details to consider - Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice - Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/ ## About Coupang ## Company Overview - **One-liner**: Coupang is a global technology and Fortune 150 company that reimagines commerce by integrating e-commerce, logistics, last-mile delivery, restaurant delivery, video streaming, and fintech services to wow customers. - **Entity Type**: Public (NYSE: CPNG) - **Headquarters**: Seattle, Washington, USA (global HQ); operates major hubs in Seoul, South Korea, and other locations. - **Founded**: 2010 - **Founders**: Bom Kim (Bong-Seok Kim) ## Core Business - **Primary industry/industries**: E-commerce, Logistics & Fulfillment, Retail, Food Delivery, Fintech, Content Streaming, AI-driven Commerce. - **Target customers**: B2C (primarily consumers in South Korea, with growing global operations including Taiwan, Singapore, and the U.S.). - **Mission or purpose statement**: "We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, 'How did I ever live without Coupang?'" ## Products & Services - **[Coupang (Rocket Delivery)](#)**: Core e-commerce platform offering millions of products with over 99% of orders delivered same or next day via a proprietary logistics network. Includes Rocket Fresh (groceries) and Rocket Now (ultra-fast delivery). - **[Coupang Eats](#)**: Restaurant food delivery service. - **[Coupang Play](#)**: Video streaming service (original content, sports, and licensed shows). - **[Farfetch](#)**: Global luxury fashion platform acquired by Coupang. - **[Coupang Fintech](#)**: Payment and financial services (e.g., Coupang Pay, credit card partnerships). - **[Coupang Logistics & Fulfillment Services](#)**: End-to-end logistics for third-party sellers and brands. - **[Rocket Growth](#)**: SaaS-like tools and services for sellers/suppliers to manage inventory, analytics, and advertising. ## Market Standing - **Valuation/Market Cap**: ~$25.8 billion (as of mid-2026) [LinkedIn]. - **Key Metric**: Annual Revenue of **$34.5 billion** (most recent fiscal year) [LinkedIn]. - **Notable Investors/Partners**: Publicly traded on NYSE (institutional investors include SoftBank, BlackRock, Fidelity, and others). Key partners include major global brands and local Korean suppliers. - **Growth Signals**: - Ranked **#132 on the 2026 Fortune 500**, jumping significantly [investor relations]. - Rapid AI-driven global commerce expansion (e.g., Taiwan, Singapore, and U.S. tech hubs). - 5,940 employees (linkedIn data, with monthly headcount growth of +1.1% and quarterly job posting growth of +154.2%). ## Competitive Advantages - **Fully Integrated Infrastructure**: Coupang owns and operates over 100 fulfillment and logistics centers (covering tens of millions of square feet) combined with proprietary software, AI, and machine learning to predict demand and route deliveries — a moat that competitors in Korea and emerging markets find hard to replicate. - **Speed & Reliability**: Over 99% of orders delivered same or next day (including dawn delivery) 365 days a year, setting a bar that most global e-commerce players cannot match. - **Customer Obsession Culture**: "Wow the Customer" is a core leadership principle, driving constant innovation to break traditional tradeoffs (speed, selection, price). - **Startup Culture with Fortune 150 Resources**: Offers the agility and risk-taking of an early-stage company combined with the stability, compensation, and scale of a large public corporation. ## Strategic Focus - **AI & Technology Leadership**: Heavy investment in AI/machine learning for demand forecasting, dynamic routing, and customer personalization. Actively hiring senior ML and data engineers [careers page]. - **Global Expansion**: Leveraging its Korean infrastructure playbook to enter new markets (Taiwan, Singapore) and grow its global footprint. - **Diversification into Fintech & Content**: Building out Coupang Pay, Coupang Play, and fintech products to create an ecosystem (similar to Amazon Prime's strategy). - **Farfetch Integration**: Turning the luxury fashion platform into a global growth driver. ## Why Work Here - **Culture**: "Best of both worlds" — startup energy (fast decision-making, ownership, risk-taking) with the resources of a Fortune 150 company. Flat hierarchy, open culture, and a strong "bias for action" ethos [coupang.jobs]. - **Remote/Hybrid/Office Policy**: Flexible working hours and work-from-home options are available. Many roles are based in offices (Seattle, Mountain View, Seoul, etc.) with state-of-the-art amenities including cafeterias serving three meals a day, lounge spaces, and coffee/snack bars. - **Benefits**: - Medical insurance for employee and direct family. - Paid family leave (for celebration or bereavement). - Learning programs (foreign languages, soft skills). - Global project opportunities (collaborate with teams across continents). - Team and company events (games, food, bonding). - **Engineering Culture**: High-impact projects — building the commerce infrastructure of the future (large-scale AI, logistics optimization, mobile-first, search & discovery). Emphasizes "Hire and Develop the Best" and "Learn & Iterate" principles. - **Career Growth**: Opportunities for internal rotations, upskilling, and taking on entrepreneurial initiatives within a massive scale. ## Sources 1. [Coupang Careers](https://www.coupang.jobs/en/) 2. [Why Work at Coupang](https://www.coupang.jobs/en/why-coupang/) 3. [Coupang About Us](https://www.aboutcoupang.com/aboutus/) 4. [Coupang Investor Relations](https://ir.aboutcoupang.com/overview/) 5. [LinkedIn - Coupang](https://www.linkedin.com/company/coupang) ## Other roles at Coupang - [[쿠팡페이] 신사업 그로스 마케팅 담당자 채용(경력 7년 이상) (Rocket Pay)](https://feeny.ai/job/7-rocket-pay-coupang-seoul-tv6cf9c69vcv) — Seoul, South Korea - [Staff Back-end Engineer (Rocket Pay)](https://feeny.ai/job/staff-back-end-engineer-rocket-pay-coupang-seoul-eysbbt61n44c) — Seoul, South Korea - [Director, Public Relation](https://feeny.ai/job/director-public-relation-coupang-taipei-qsappz71gmh5) — Taipei, Taiwan - [Staff Network Engineer (Global Network Engineering)](https://feeny.ai/job/staff-network-engineer-global-network-engineering-coupang-taipei-2g169nm59qyx) — Taipei, Taiwan - [[쿠팡] 구매 시스템 운영 전문가(Global Systems & Ops Excellence)](https://feeny.ai/job/global-systems-ops-excellence-coupang-seoul-qbah7nzm6a3h) — Seoul, South Korea - [[쿠팡] 시니어 가격 운영 담당자 (CE Pricing)](https://feeny.ai/job/ce-pricing-coupang-seoul-p6qaj2qhg4d1) — Seoul, South Korea - [[쿠팡] Finance 재무관리 담당자 (신입 가능/계약직)](https://feeny.ai/job/finance-coupang-seoul-0q6af62afxj9) — Seoul, South Korea - [Senior Program Management Specialist, Cross-Border Business](https://feeny.ai/job/senior-program-management-specialist-cross-border-business-coupang-taipei-recs9ye025ck) — Taipei, Taiwan - [[쿠팡이츠서비스] Delivery Operation 전략 팀장 (Front Line Operation)](https://feeny.ai/job/delivery-operation-front-line-operation-coupang-seoul-ec7cyr10b9s4) — Seoul, South Korea - [[쿠팡] 구매 전문가 (Indirect Procurement)](https://feeny.ai/job/indirect-procurement-coupang-seoul-nmf0vvv310vf) — Seoul, South Korea