---
title: 'Technical Program Manager - Implementation at Candid Health'
canonical: 'https://feeny.ai/job/technical-program-manager-implementation-candid-health-san-francisco-ca-denver-s72fyqqfkqny'
type: 'job'
last_seen: '2026-09-15'
---

# Technical Program Manager - Implementation at Candid Health

- **Company:** Candid Health
- **Location:** San Francisco CA Denver CO New York, NY
- **Employment:** full-time
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-15
- **Apply:** https://jobs.ashbyhq.com/candidhealth/0fd5d4d9-e011-4ec6-9976-c40ddcab8e30

## Job description

Candid Health is looking for a Technical Program Manager - Implementation to serve as the connective tissue between our Engineering, Product, and Operations teams. This is a high-impact role designed for someone who thrives on organization and can navigate the complexities of a fast-growing platform. You will be responsible for taking high-level business objectives and breaking them down into technical milestones, ensuring that our EPD (Engineering, Product, Design) teams are aligned with our Operations and Implementation goals. You’ll be the person who ensures that as our product grows more complex, our ability to deliver it to customers remains seamless.

## What You’ll Be Doing

- Program Orchestration: Lead the planning and execution of large-scale initiatives. You will create the roadmaps, define the milestones, and track progress across multiple teams to ensure on-time delivery.
- Bridge Operations & EPD: Act as the primary point of contact for Operations teams. You will translate customer implementation needs into technical requirements and manage the rollout of new features to stakeholders.
- Master Cross-Functional Integration: You will map and manage the complex interdependencies between our core infrastructure and customer-facing workflows. By identifying technical and operational bottlenecks early, you ensure that platform updates and large-scale implementations move forward without friction or surprises.
- Risk Mitigation: Anticipate bottlenecks and technical risks before they become "fires." You’ll facilitate trade-off organic discussions between speed of delivery and technical debt.
- Visibility & Communication: Provide clear, concise updates to leadership on program health, resource allocation, and core KPIs.

## Who You Are

- Experienced Program Leader: You have 5+ years of experience in Technical Program Management or a similar role.
- Technically Fluent: You don't need to be an engineer, but you are comfortable in technical environments. You understand how APIs, databases, and cloud infrastructure work together and can follow technical discussions with ease.
- Expert Communicator: You excel at taking a complex technical update and distilling it into a clear status report for non-technical stakeholders.
- Operational Mindset: You have a bias toward action. You enjoy building the "system for the work" so that everyone else can do their jobs effectively.
- Collaborative & Resilient: You are a natural relationship builder who can influence teams without having direct authority over them. You stay calm under pressure and help teams navigate shifting priorities.

## Qualifications

- Proven track record of managing cross-functional projects from inception to launch.
- Proficiency with project management tools (Jira, Linear, Asana etc.) and documentation software (Confluence, Notion).
- Experience in a fast-paced SaaS environment is a major plus.
- Strong analytical skills; you use data to drive decisions and measure project success.

Pay Transparency The estimated starting annual salary range for this position is $165,000 to $209,000 USD; commensurate with experience. The listed range is a guideline from [Pave](https://www.pave.com/) data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

Please note: we are looking for employees to join our in-person culture at one of our offices (Denver, New York, or San Francisco). Our weekly schedule is 4 days in-office and 1 day working remotely.

## About Candid Health

## Company Overview
- **One-liner**: Candid Health provides an AI-powered revenue cycle automation platform that simplifies health insurance claims processing for healthcare providers.
- **Entity Type**: Private (venture-backed, Y Combinator S19)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2019
- **Founders**: Not publicly available in provided sources

## Core Business
- Primary industry: Healthcare revenue cycle management (RCM) software
- Target customers: B2B – healthcare providers (digital health companies, hospitals, clinics)
- Mission or purpose: “Remake your health insurance claims process with Candid Health – a transformative RCM automation platform, custom built for providers to end unnecessary human intervention.”

## Products & Services
- **[Candid Health Platform]**: A SaaS revenue cycle automation platform that automates claim submission, denial management, and payment posting. Uses AI to detect, flag, and fix issues, aiming for a “touchless” claims process with minimal human intervention.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding of $97.65M (per Cbinsights)
- **Notable Investors/Partners**: Not explicitly listed in provided sources; the company is a Y Combinator alum (S19).
- **Growth Signals**: The company has raised significant venture funding ($97.65M total), indicating strong investor confidence. The website emphasizes high “touchless claim rate” and “payer net collection rate” – key metrics that suggest product-market traction.

## Competitive Advantages
- **End-to-end automation**: The platform covers the entire RCM workflow, from claim submission to final payment, reducing manual effort.
- **AI-driven error detection**: Claims errors are flagged and fixed automatically, increasing the “touchless claim rate.”
- **Focus on net collections**: Helps providers increase revenue while lowering cost-to-collect.

## Strategic Focus
- Expanding automation capabilities and AI models to handle more complex payer rules and reduce human intervention further.
- Targeting digital health companies and traditional healthcare providers struggling with rising claims complexity.

## Why Work Here
- **Culture**: A fast-growing healthcare technology startup with a mission to fix a notoriously broken part of the healthcare system.
- **Work environment**: Likely dynamic and engineering-led; the careers page (jobs.ashbyhq.com) lists open roles in engineering, product, and customer success.
- **Remote/hybrid policy**: Not specified in provided sources; typical for a San Francisco-based startup to offer hybrid or remote options.
- **Notable perks**: Opportunity to work on cutting-edge AI in healthcare, with a direct impact on provider revenue and patient access.

## Sources
1. [candidhealth.com](https://candidhealth.com/)
2. [cbinsights.com](https://www.cbinsights.com/company/candid-health)
3. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/candidhealth)

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