--- title: 'Technical Program Manager at Kobie Marketing' canonical: 'https://feeny.ai/job/technical-program-manager-kobie-marketing-bengaluru-3x5c7fkmzvvv' type: 'job' last_seen: '2026-09-14' --- # Technical Program Manager at Kobie Marketing - **Company:** Kobie Marketing - **Location:** Bengaluru, India - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-21 - **Last confirmed live:** 2026-09-14 - **Apply:** https://jobs.lever.co/kobie/fca2fc59-c896-41a6-9602-b41cebcb6502 ## Job description Join our India Tech Hub – Be among the first hires! Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. About the team and what we’ll build together Kobie is seeking a dynamic and highly organized Technical Program Manager (TPM) to drive the successful execution of our product portfolio and optimize delivery across Data Science teams supporting our AI Product Set. The TPM plays a critical part in ensuring our Product and our Data Science teams operate efficiently, meet delivery goals, and align work with broader business objectives. The TPM is not a developer, but a process leader who is focused on driving innovation, improving operations, managing workflows, and enabling delivery through visibility, structure, and collaboration. ## How you will make an impact Portfolio Oversight & Visibility - Oversee the entire product lifecycle, from intake and discovery through delivery, ensuring alignment with strategic goals and client commitments. - Maintain comprehensive awareness of all product and feature queues to ensure stakeholder commitments are achieved. - Own dashboards that track queue volume, SLA adherence, backlog health, and delivery timelines. - Ensure the smooth and efficient flow of requests and tasks across queues to minimize wait times and improve service delivery. - Leverage data to identify areas in need of improvement and provide recommendations to leadership. - Governance, Reporting & Risk Management - Lead quarterly planning sessions and facilitate quarterly commitment alignment across teams. - Use Jira to review and track Product Owner (PO) updates for features within Program Increments (PIs). - Ensure Product Owners document changes to scope, budget, and timeline, along with associated risks, prior to execution, and report them to leadership. - Call out, track, report, and follow through on risks and issues until resolution. - Automate status and progress reporting using integrated tools - Deliver clear and consistent communications to stakeholders at all levels, including executive summaries of status, risks, dependencies, and timelines. Cross-Functional Collaboration - Serve as the primary point of contact for anyone within Kobie regarding: - Product backlog and feature status - Active development work - Implementation related product features - Client-committed initiatives - Collaborate closely with Product Owners and stakeholders to ensure clear definition of Feature scope, and deliverable schedule. - Align cross-functional teams across engineering, product, project management and operations to bring visibility into the health of the engineering portfolio. - Partner with managers across the organization to coordinate seamless handoffs of work between teams. - Support the prioritization of initiatives within product portfolio and software engineering, based on strategic objectives, resource constraints, and ROI. Process Excellence - Help evolve best practices, templates, frameworks, and dashboards to improve delivery, consistency, and transparency. - Optimize workflows and enable teams to operate with clarity and agility. - Support Product and Engineering teams to optimize business transition management, as they ensure features delivered are understood and fulfill their intended value. - Use metrics and trends to increase portfolio visibility and health as well as guide continuous improvement and operational maturity - Exposure or Experience in AI Development Lifecycle and Sepc Driven Development ## What you need to be successful ## Qualifications - 10+ years of program or project management experience, with at least 2 years focused on product or technology initiatives. - Strong understanding of modern products and modeling frameworks/deployment cycles (Agile, Scrum, Lean, etc.). - Demonstrated ability to manage multiple complex initiatives in a fast-paced, cross-functional environment. - Strong analytical mindset with experience using data to drive operational improvement. - Exposure in data sciences. - Proficient in project and work management tools (e.g., Jira, Smartsheet, Confluence). - Proven ability to innovate. - Capable of working autonomously and navigating ambiguity in a dynamic environment with shifting business priorities. - Excellent written and verbal communication skills. - Comfort working with both technical and business stakeholders. - Proven ability to influence, collaborate, and lead across multiple levels of an organization. - Familiarity with data governance, architecture, Business Intelligence (BI), Machine Learning (ML) and advanced analytics concepts. ## Preferred Qualifications - Passionate about Agentic AI - ## Experience with generative AI or LLM-based products - Go-to-market or product launch experience at an AI-forward company - Understanding emerging technologies ## About Kobie Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture. As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers.  We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special. We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard. Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities. To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance. As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection. Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub. ## About Kobie Marketing ## Company Overview - **One-liner**: Kobie Marketing is a global loyalty marketing company that helps brands grow enterprise value through strategy-led, AI-powered loyalty solutions. - **Entity Type**: Private (Privately Held) - **Headquarters**: Saint Petersburg, Florida, United States (with a major office in Bengaluru, India) - **Founded**: 1990 (nearly 40 years of operation) - **Founders**: Not publicly available ## Core Business - **Primary industry**: Loyalty Marketing / Marketing Services - **Target customers**: B2B – enterprise brands across retail, travel & hospitality, financial services, entertainment, QSR, telecom, and more. - **Mission / Purpose**: “To grow enterprise value for brands through loyalty” [kobie.com](https://kobie.com/about/). ## Products & Services - **Kobie Alchemy® Loyalty Cloud**: A composable, AI-powered loyalty platform that enables personalization at scale, real-time data capture, and seamless integration with existing stacks. Offers both technology and strategic services. - **Strategic Consulting & Services**: End-to-end loyalty program design, optimization, and management, leveraging human-guided AI and deep data expertise. - **AI-Powered Personalization**: Machine learning and generative AI capabilities to deliver tailored experiences across channels. ## Market Standing - **Valuation / Market Cap**: Not disclosed (private company) - **Key Metrics**: Annual Revenue of **$172.2M** (latest available) [linkedin.com](https://linkedin.com/company/kobie); **274 employees** [linkedin.com](https://linkedin.com/company/kobie) - **Notable Investors / Partners**: Not publicly listed; clients include “the world’s most iconic brands” - **Growth Signals**: - Recognized as the **only provider named a Leader** in both the Forrester Wave™: Loyalty Technology Solutions (Q1 2023) and Loyalty Services (Q2 2024) [kobie.com](https://kobie.com/about/). - Expanding global footprint with a new Bengaluru office and hosting **Kobie LaunchPad 2026**, a university AI hackathon in India to attract engineering talent. - Active hiring for AI, engineering, and client services roles across the US and India. ## Competitive Advantages - **Only Forrester Leader in both loyalty technology and services** – a rare dual recognition. - **Nearly 40 years of domain expertise** in loyalty marketing. - **Composable, API-first technology** that integrates flexibly with clients’ existing stacks. - **Human-guided AI** approach that combines strategic consulting with machine learning for personalization at scale. - **Strong culture and remote-first model** that attracts top talent (awarded Top Workplace USA and Top Remote Workplace). ## Strategic Focus - **AI-first loyalty**: Investing heavily in AI/ML and generative AI to drive real-time personalization and data insights. - **Global expansion**: Building a talent hub in Bengaluru, India, and running university hackathons to source engineering talent. - **Composable architecture**: Offering modular technology that lets clients choose what they need, when they need it. - **Deepening enterprise partnerships** across retail, travel, financial services, and telecom verticals. ## Why Work Here - **Award-winning culture**: Named a Top Workplace in the USA and Top Remote Workplace – values-driven environment with “freedom and responsibility” [kobie.com](https://kobie.com/culture/). - **Remote & hybrid flexibility**: Headquarters in St. Petersburg, FL, but teammates across 25+ US states and India. Hybrid options available; many roles are fully remote. - **Growth & development**: Strong people strategy fostering leadership and ownership; bi-annual L.O.V.E. Awards (peer-nominated) celebrate values-driven contributions. - **Comprehensive benefits**: Health insurance, free fitness programs, virtual health visits, flexible time off, competitive pay, 401k matching, annual profit sharing and bonuses. - **DE&I commitment**: Diversity, equity, and inclusion are woven into the culture; paid volunteer time off and support for local causes (e.g., St. Pete Free Clinic). - **Engineering & AI focus**: Open roles include Lead AI Engineer, AI Engineer, Lead DevOps Engineer, Senior Software Engineer – indicating a strong tech investment and modern stack. ## Sources 1. [Kobie About Page](https://kobie.com/about/) 2. [Kobie Culture & Careers](https://kobie.com/culture/) 3. [LinkedIn Company Profile](https://linkedin.com/company/kobie) 4. [Kobie Careers (Lever)](https://jobs.lever.co/kobie) 5. [Kobie Jobs Page](https://kobie.com/jobs/) ## Other roles at Kobie Marketing - [Campaign Manager](https://feeny.ai/job/campaign-manager-kobie-marketing-st-petersburg-ym7xbrydsz13) — St Petersburg, FL - [Marketing Operations Developer](https://feeny.ai/job/marketing-operations-developer-kobie-marketing-st-petersburg-we74zwz56v80) — St Petersburg, FL - [Recruiter](https://feeny.ai/job/recruiter-kobie-marketing-st-petersburg-nn7mq2t9fyag) — St Petersburg, FL - [Finance & Accounting Analyst](https://feeny.ai/job/finance-accounting-analyst-kobie-marketing-st-petersburg-xh8dsmh24syc) — St Petersburg, FL - [Operations Manager](https://feeny.ai/job/operations-manager-kobie-marketing-st-petersburg-7xtpx66m9ezk) — St Petersburg, FL - [Sr. Manager, Organization Enablement & Communication](https://feeny.ai/job/sr-manager-organization-enablement-communication-kobie-marketing-st-petersburg-4mhdn3dfw5sc) — St Petersburg, FL - [Manager, Software Engineering](https://feeny.ai/job/manager-software-engineering-kobie-marketing-st-petersburg-czzfsyvy0xfh) — St Petersburg, FL - [Senior Project Manager](https://feeny.ai/job/senior-project-manager-kobie-marketing-st-petersburg-ns9n8xcskrjz) — St Petersburg, FL - [Lead DevOps Engineer](https://feeny.ai/job/lead-devops-engineer-kobie-marketing-bengaluru-h7tnj4af7578) — Bengaluru, India - [Sr Security Engineer](https://feeny.ai/job/sr-security-engineer-kobie-marketing-bengaluru-y899wcqy12rm) — Bengaluru, India