---
title: 'Technical Program Manager at SoSafe'
canonical: 'https://feeny.ai/job/technical-program-manager-sosafe-united-kingdom-9zjbt467kwgn'
type: 'job'
last_seen: '2026-10-13'
---

# Technical Program Manager at SoSafe

- **Company:** SoSafe
- **Location:** United Kingdom
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-07
- **Last confirmed live:** 2026-10-13
- **Apply:** https://jobs.ashbyhq.com/sosafe/6bfc36c9-b1eb-434b-b7a0-521db003e053/application

**Skills:** Jira, Confluence, Program Management, Risk Management, Dependency Mapping, Platform Management, Identity systems, API platforms, Developer Experience (XD), SaaS platform consolidation, SLO/monitoring practices

> The Technical Program Manager will own end-to-end delivery for the Base Platform, partnering with Product and Engineering teams to drive roadmap execution. This role focuses on managing complex migrations, dependency mapping, and risk surfacing to ensure clean handoffs and operational health across engineering efforts.

## Job description

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. - we invite you to be part of the solution!

## About the role

Platform work at SoSafe carries outsized leverage. One well-run migration touches a dozen services at once. One adopted shared library saves every team that builds on it from solving the same problem twice. One monitoring signal catches a problem before a customer ever sees it. The work often goes unnoticed when it's going well, but its absence is felt across half of Product Development within a week. We're hiring a Technical Program Manager to embed into one of our platform teams and bring order to that complexity. You'll partner closely with the Product Manager, Engineering Manager, and their Tech Leads to drive the when and how of the roadmap: sequencing the work, surfacing risk early, holding cross-team commitments together, and making sure what ships lands cleanly across every team that depends on it. This role owns program outcomes, not status reports. You'll think in systems, work in mechanisms, and earn trust by removing friction the team didn't know was costing them time.

Here's how you'll make a difference

- Own end-to-end delivery for programs that touch a dozen services at once: an architecture migration, a compliance remediation, a legacy system sunset.
- Partner with Product Management and GTM stakeholders on platform changes with customer-facing impact, keeping rollouts, communications, and external commitments in lockstep with engineering delivery.
- Drive adoption of shared platform capabilities that other teams are supposed to build on, closing the gap between "we shipped it" and teams actually using it.
- Manage multi-team migrations where downstream consumers, external commitments, and legacy constraints all need to land in the right order. A missed dependency here costs months, not days.
- Run the mechanics that keep a dozen concurrent programs honest: dependency maps, risk logs, decision records, and the recurring check-ins nobody wants to run but everybody needs.
- Bring rigor to how delivery health gets measured, incident counts, adoption rates, time-to-land, and use it to drive change instead of producing another report.

What makes you a great fit

- You've run complex, cross-functional technical programs and can point to ones where the technical decisions were yours to shape, not just to track.
- You hold your own in deep engineering conversations. You don't need to write the code, but you need to understand what's being argued about and why it matters.
- You bring structure to ambiguity without over-engineering it. Your default is the lightest mechanism that solves the problem.
- You've worked where the consumers of your output are other engineering teams, whether that's infrastructure, data pipelines, or internal APIs.
- You've managed a migration or sunset with real downstream impact, and you know how to land it without breaking trust.
- You communicate directly. Short sentences, clear asks, no filler. You write decisions down and make sure the right people see them.
- You're comfortable in Jira, Confluence, and the rest of a modern engineering toolchain, and you have opinions about how they should be used.

## Nice to have

- Background in infrastructure, data engineering, or applied AI/ML platforms.
- Experience inside a SaaS company through a phase of platform consolidation or modernization.
- Familiarity with SLOs or monitoring practice as a delivery signal, not just an SRE artifact.

What success looks like

- 3 months. You're embedded with the team's engineering leadership, have a clear read on every active program, and have started reshaping how the group plans, tracks, and communicates delivery.
- 6 months. You're the trusted operating partner for the group. Initiatives that were drifting are landing predictably, and the cross-team dependencies that used to surprise us are surfacing weeks earlier.
- 12 months. The team is delivering with a rhythm other groups want to copy. The mechanisms you built are running themselves, and you're picking the next compounding problem to solve.

## What we offer*

- Work/Life balance: Flexible hours, 33 vacation days
- Wellbeing and financial support: Access to Open Up, corporate discounts
- Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups
- And the list goes on: Tech equipment, referral bonuses, dog-friendly HQ

*Perks and benefits listed above are for full-time employees and may vary slightly by office location. These are just a sample — you'll learn more during the interview process.

## About Us

At SoSafe, we’re on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioural science and data-driven learning to empower people against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence. Backed by leading VCs like Highland Europe and Global Founders Capital, we’re rapidly expanding across the globe. We’re looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us. If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you!

## About SoSafe

## Company Overview
- **One-liner**: SoSafe is Europe’s largest security awareness training and human risk management provider, using behavioral science to turn employees into a company’s strongest line of cyber defense.
- **Entity Type**: Private (funded, growth-stage)
- **Headquarters**: Cologne, Germany (with hubs in Berlin, Munich, Amsterdam, Paris, London, Dublin, Madrid)
- **Founded**: 2018
- **Founders**: Dr. Niklas Hellemann (Co-Founder & CEO), Lukas Schaefer (Co-Founder)

## Core Business
- **Primary industry**: Cybersecurity / Security Awareness Training / Human Risk Management
- **Target customers**: B2B, primarily mid-market and enterprise organizations with a need to manage human cyber risk
- **Mission or purpose**: To make the digital world a safer place by strengthening digital self-defense through a people-first, behavioral science-driven approach.

## Products & Services
- **SoSafe Security Awareness Platform**: A SaaS platform delivering engaging, personalized security awareness training powered by behavioral science and learning psychology. It includes simulated phishing campaigns, real-time risk scoring, and adaptive learning paths to drive lasting behavioral change across an organization.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**:
  - **Annual Revenue**: Not publicly available
  - **Total Funding**: SoSafe has raised significant venture capital (lead investor ACT Venture Capital, with participation from Global Founders Capital among others). Latest known round was a Series B in 2022.
- **Notable Investors/Partners**: ACT Venture Capital, Global Founders Capital, and other institutional investors. Board includes pioneers in cybersecurity, finance, and technology.
- **Growth Signals**:
  - Used by **5.4M+ users** globally.
  - **450+ employees** (Safeys) representing **52 nationalities**.
  - Platform available in **32 languages**.
  - Winner of multiple awards including **G2 Best EMEA Software Companies** and **Sifted Rising 100**.
  - Rapid international expansion with hubs across Europe.

## Competitive Advantages
- **Behavioral Science Core**: Over 30% of the product team comes from social science or psychology backgrounds, infusing products with proven human behavior insights (not just compliance checkboxes).
- **People-First Approach**: Focuses on engagement and positive reinforcement rather than fear-based training, making it “fun” and effective.
- **Proven Scale**: Already Europe’s largest player in the segment with a strong enterprise customer base.
- **Award-Winning Brand**: Recognized as a top software company in EMEA, signaling strong market trust.

## Strategic Focus
- **Global expansion**: Building on European leadership to become the global leader in human risk management.
- **Product innovation**: Continuous development of the platform to deliver “unparalleled impact at low effort” for security professionals.
- **People & culture**: Investing heavily in employee growth, development, and community to attract top talent and scale the organization.

## Why Work Here
- **Mission-driven work**: Employees directly address one of today’s biggest threats (cyber-attacks) and have a positive impact on digital self-defense.
- **Culture**: Described as open-minded, progressive, and community-focused. Emphasizes “intentional togetherness” with team-building events (in-person and virtual). Over 16 employee communities (sports, gaming, diversity, sustainability, etc.).
- **Work-life balance**: **33 vacation days** per year, flexible working hours (early bird or night owl).
- **Personal growth**: Dedicated Learning & Development team offering feedback programs, leadership development, diverse training, and a virtual stock program for ownership.
- **Health & wellbeing**: Mental health coaching (OpenUp), relocation support, special leave options.
- **Remote/hybrid policy**: Flexible work environment with hubs across Europe; employees can work in a way that fits their personal needs.
- **Tech & tools**: State-of-the-art hardware and software provided.
- **Hiring process**: Transparent and simple – typically 3-5 structured interviews including a case study for some roles. Emphasis on being yourself.

## Sources
1. [sosafe-awareness.com](https://sosafe-awareness.com/careers/)
2. [sosafe-awareness.com](https://sosafe-awareness.com/company/)
3. [sosafe-awareness.com](https://sosafe-awareness.com/careers/working-at-sosafe/)
4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/sosafe)

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