---
title: 'Technical Program Manager V - 6319 at itD Tech'
canonical: 'https://feeny.ai/job/technical-program-manager-v-6319-itd-tech-menlo-park-th261eka1e9s'
type: 'job'
last_seen: '2026-09-15'
---

# Technical Program Manager V - 6319 at itD Tech

- **Company:** itD Tech
- **Location:** Menlo Park, CA
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-09-15
- **Apply:** https://job-boards.greenhouse.io/itd/jobs/4406380009

## Job description

Technical Program Manager V

itD is seeking a Technical Program Manager V (TPM V) to drive program execution within Meta’s Business Engineering organization, focused on Business Messaging monetization initiatives. This role will play a key part in connecting advertiser and client insights to product workstreams, ensuring strong operational execution, roadmap alignment, and successful delivery of cross-functional programs. The ideal candidate will bring deep experience in program management within technology or digital advertising and a proven track record of delivering complex, cross-functional initiatives in fast-paced, evolving environments.

Location: Hybrid – Menlo Park, CA (also open to New York – Hybrid) Duration: 4 months

Pay Rate: $70 - $75 per hour, depending on experience

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.

Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

## Responsibilities

- Coordinate delivery across Business Messaging monetization programs, tracking milestones, dependencies, and progress across engineering, product, and business teams
- Develop and maintain end-to-end program plans, including timelines, dependency mapping, and execution tracking
- Translate client and advertiser insights into actionable inputs for product and engineering workstreams
- Identify, track, and escalate program risks, blockers, and dependencies to stakeholders and leadership
- Prepare and deliver clear program status reporting, including progress against KPIs and defined success metrics
- Maintain program documentation, operational processes, and cadence materials to support execution and visibility
- Collaborate with legal, policy, and compliance teams to ensure alignment on program deliverables
- Support roadmap planning, product alignment, and integration of AI-driven best practices across programs

Internal Responsibilities

- Attend regular internal practice community meetings
- Collaborate with your itD practice team on industry thought leadership
- Complete client case studies and learning materials (blogs, media material)
- Contribute to Digital Transformation practice development initiatives
- Participate in internal networking events (virtual and in-person)
- Partner with leadership on career development opportunities

Required Qualifications and Skills

- 10+ years of experience in program or project management within technology, digital advertising, or related domains
- Proven experience managing cross-functional programs in large, global, matrixed organizations
- Strong product-first and customer-centric mindset, with experience in ambiguous or early-stage environments
- Excellent written and verbal communication skills, including executive-level status reporting
- Strong analytical skills with the ability to interpret program data and translate insights into actionable recommendations
- Experience coordinating across multiple geographies and teams with competing priorities

## Preferred Qualifications and Skills

- Familiarity with business messaging, conversational commerce, or related product areas
- Experience in enterprise B2B or platform go-to-market environments
- Exposure to AI/ML product adoption within enterprise contexts
- Experience building operational tooling or automation to improve program efficiency

Education

- Bachelor’s degree in Business, Engineering, Computer Science, or a related field, or equivalent work experience required

Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

## About itD Tech

## Company Overview
- **One-liner**: itD Tech helps enterprises become AI‑ready by evolving systems, governance, operations, and customer ecosystems through a combination of consulting, managed services, and proprietary SaaS platforms.
- **Entity Type**: Private (privately held, woman‑ and minority‑owned)
- **Headquarters**: Campbell, California, United States (Silicon Valley) – also listed as San Jose, CA on its website
- **Founded**: 2005
- **Founders**: Renée La Londe (CEO)

## Core Business
- **Primary industry/industries**: IT Services and IT Consulting; Digital Transformation; AI Readiness; Software Development
- **Target customers**: B2B – Fortune 500 enterprises across technology, healthcare, and finance
- **Mission or purpose statement**: “Innovate Transform Deliver” – solving the toughest business challenges by combining the experience of a full‑service consultancy with the agility of a specialized firm. The company’s motto is “Impossible drives us.”

## Products & Services
- **ChaMa® (Change Management)**: A proprietary SaaS platform that digitizes enterprise change management, helping organizations measure, track, implement, and manage change at scale.
- **SmartConX™ (Integration as a Service)**: A PaaS offering pre‑built connectors and custom integrations to seamlessly connect digital experiences.
- **fastr.ai (Intelligent Recruiting Platform)**: An AI‑powered cloud platform that re‑engineers the recruiting process by enabling talent teams to instantly discover candidates.
- **Enterprise Search & Personalization (powered by Coveo)**: An AI/ML‑driven search and data management solution for IT, e‑commerce, and customer support.
- **AI‑Ready Enterprise Foundations**: Services to clean data pipelines, achieve data parity, and build scalable infrastructure for production‑grade AI.
- **AI‑Enabled Operations & Workforce**: Leveraging ChaMa® to automate high‑volume technical tasks and shift teams from reactive execution to strategic innovation.
- **Intelligent Customer Ecosystems**: Federated search, LLM‑powered M&A assistants, and SmartConX™ integrations that turn support into a revenue engine (e.g., $54M in annual case deflections, 50% increase in self‑service).
- **Secure & Governed AI**: Automated governance frameworks and proactive moderation models for compliance and audit‑readiness.
- **Other services**: BI, data & analytics, software engineering, cloud engineering, PMO, managed services, digital accessibility, enterprise community management, and quality assurance.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (privately held)
- **Key Metric**: Annual revenue not formally disclosed. Third‑party data (LinkedIn) estimates USD $310,000, but this appears inconsistent with the company’s scale and client base; the website cites over $500M in leaked revenue identified and $121M+ in revenue generated/protected through its work.
- **Notable Investors/Partners**: No external funding rounds identified; company appears organically grown. Partners include Coveo, Khoros, and major enterprise technology firms. Clients include Fortune 500 names across tech, healthcare, and finance.
- **Growth Signals**:
  - 400+ zero‑disruption rollouts delivered with on‑time record
  - 100% data parity in migration of 24,000+ complex M&A records
  - 5,000+ manual ops hours reclaimed annually through automation
  - 54% improvement in customer experience metrics
  - 25+ Stevie Awards, multiple Forrester and Khoros awards, “Disruptor Company of the Year”

## Competitive Advantages
- **20 years of enterprise delivery** with a track record of on‑time, zero‑disruption rollouts for Fortune 500 clients.
- **Proprietary SaaS platforms** (ChaMa®, SmartConX™, fastr.ai) that embed change management and automation directly into engagements.
- **People‑first change management** methodology that ensures technology adoption sticks – a key differentiator in AI transformation projects.
- **Woman‑ and minority‑owned** certification (WBENC) that attracts a diverse talent pool and provides a unique perspective for clients.
- **Global delivery model** with onshore/nearshore/offshore centers in the US, India, Poland, Mexico, Ireland, and the UK, enabling follow‑the‑sun support.

## Strategic Focus
- Helping enterprises become **AI‑ready** by modernizing data governance, operations, and customer ecosystems.
- Expanding the use of its proprietary SaaS products (ChaMa®, SmartConX™, fastr.ai) as revenue‑generating platforms.
- Deepening expertise in **secure and governed AI** to turn compliance into a competitive advantage.
- Continuing to invest in **enterprise search, LLM‑powered tools, and intelligent self‑serve** for customer experience.

## Why Work Here
- **Culture**: Core values of “Trust above all,” “Extreme teamwork,” “Relentless innovation,” “Make success personal,” and “Diverse people. Divergent thinking.” The company emphasizes a flexible, ambitious environment where employees can “define your own journey.”
- **Remote/Hybrid**: Many roles are listed as fully remote (e.g., Remote PST, CST/EST), though there are physical offices in San Jose (HQ), San Francisco, Austin, Wichita, Hyderabad, Krakow, Guadalajara, London, and Cork.
- **Benefits** (per careers page):
  - **Health**: Health, dental, vision insurance; Health Savings Account
  - **Future**: Life insurance, disability insurance, 401K matching, financial advisor
  - **Time**: Flexible hours, holidays, competitive wages, bereavement leave
  - **Well‑Being**: Employee assistance, tuition reimbursement, commuter benefits, company events
- **Employee Sentiment**: LinkedIn employer rating 3.7/5 (125 reviews) – Work‑Life 3.8, Compensation 3.4, Culture 4.0, Career 3.7.
- **Diversity & Giving**: Woman‑owned business; runs the Girls Leadership Academy Meetup (GLAM) and provides internships to female engineering students through the Institute of Technology & Science for Women.

## Sources
1. [itdtech.com](https://www.itdtech.com/) – Main website
2. [itdtech.com/careers](http://itdtech.com/careers) – Careers page
3. [itdtech.com/careers/work-with-us](http://itdtech.com/careers/work-with-us) – Work With Us page
4. [itdtech.com – Overview Flyer (PDF)](https://itdtech.com/wp-content/uploads/2025/08/itD_Overview_Flyer.pdf) – Company overview
5. [linkedin.com/company/itd-tech](https://www.linkedin.com/company/itd-tech) – LinkedIn company page (employees, financials, reviews)

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