--- title: 'Technical Program Manager at Valon Tech' canonical: 'https://feeny.ai/job/technical-program-manager-valon-tech-remote-x94961kpwdpg' type: 'job' last_seen: '2026-11-09' --- # Technical Program Manager at Valon Tech - **Company:** Valon Tech - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-11-06 - **Last confirmed live:** 2026-11-09 - **Apply:** https://jobs.ashbyhq.com/Valon/bc171673-83fb-4f07-8943-7cee6934067a ## Job description ## About the Company Valon is the leading AI platform for mortgage servicing, building the AI-native operating system for regulated finance. Before providing the system of record that powers the entire industry, we built and ran our own mortgage servicer on it. That gave us a real regulated environment to prove our technology could replace the mainframe systems servicers have used for decades. Carrington acquired that servicer and adopted ValonOS as its core platform, allowing us to focus entirely on scaling our SaaS platform. ValonOS is now on track to power 1 in 6 U.S. mortgages across major mortgage servicers like Newrez, Carrington, and ServiceMac. Every process on the platform is structured and programmable, enabling our AI agents to perform core servicing work, like handling payments, escrow, and homeowner questions, directly within the system's controls. We recently raised a $150 million Series D at a $2.3 billion valuation by new investor Ribbit Capital, with continued support from existing backer a16z, amongst others. ## About the Role Valon is rebuilding the mortgage servicing industry from the ground up . We're looking for a Technical Program Manager (TPM) to join our team and help us launch complex products that will revolutionize how mortgage servicers operate. This is an exciting opportunity to shape the future of our TPM function and make a significant impact on our product development process. In this role, you'll be instrumental in coordinating efforts across multiple engineering teams, ensuring seamless communication, and driving the successful delivery of our most critical initiatives. If you're a seasoned TPM with a passion for tackling challenging problems and a desire to build a function from the ground up, we encourage you to apply. ## What You'll Do - Lead End-to-End Program Management: Own the planning, execution, and delivery of complex technical programs from conception through launch, including defining scope, setting timelines, and managing risks. - Drive Cross-Functional Coordination: Facilitate effective communication and collaboration between multiple engineering teams, product managers, design, operations, and other stakeholders to ensure alignment and shared understanding. - Optimize Development Processes: Identify and implement process improvements to enhance efficiency, predictability, and quality across the product development lifecycle. - Manage Stakeholder Expectations: Proactively communicate program status, risks, and dependencies to all relevant stakeholders, ensuring transparency and alignment. - Mitigate Risks and Resolve Issues: Identify potential roadblocks and actively work to resolve technical, operational, and organizational challenges that may impact program delivery. - Define and Track Metrics: Establish clear success metrics for programs and regularly track progress, providing data-driven insights to inform decision-making. - Contribute to Team Growth: As our second TPM, you'll have a unique opportunity to help define the vision, strategy, and best practices for the TPM function at Valon. ## What You'll Bring - 5+ years of experience as a Technical Program Manager in a fast-paced, complex software development environment. - Proven track record of successfully delivering large-scale, cross-functional technical programs. - Strong understanding of the software development lifecycle (SDLC) and various agile methodologies. - Exceptional communication and interpersonal skills, with the ability to influence and align diverse stakeholders. - Excellent problem-solving abilities and a proactive approach to identifying and mitigating risks. - Ability to thrive in a dynamic, rapidly evolving startup environment. - Prior experience in fintech team is a plus, but not required. ## Benefits - Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. Base salary will be dependent on leveling but can range between $185k-250k - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient. - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! - Generous time off: flexible paid time off, sick days, and 11 company holidays - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition Throughout the interview process, please remember that emails will only be from [valon.com](http://valon.com) email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time. ## About Valon Tech ## Company Overview - **One-liner**: Valon Tech builds the AI-native operating system for mortgage servicing, modernizing the complex, regulated workflows that underpin the U.S. housing market. - **Entity Type**: Private (Series C stage; $348.8M total funding) - **Headquarters**: New York, NY, USA (additional offices in San Francisco, CA and Phoenix, AZ) - **Founded**: 2019 - **Founders**: Jonathan Hsu (Co-Founder and Head of Engineering) and other co-founders (names not fully public) ## Core Business - **Primary industries**: Mortgage servicing, fintech, AI-powered enterprise software - **Target customers**: B2B – mortgage servicers, lenders, and other regulated financial institutions - **Mission**: To build the AI-native operating system for regulated industries, starting with mortgage servicing – a $20B+ market that governs $13T in debt. ## Products & Services - **ValonOS**: A unified, AI-native platform that handles task queueing, automated workflows, and AI agents for mortgage servicing. It replaces legacy software and manual processes, delivering 3x lower servicing costs and 30% higher customer satisfaction vs. industry averages. Manages over $130B in loan value and processes 100M+ background jobs daily. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Total funding of $348.8M as of July 2024; reported YoY revenue growth >100%, margins >60%, and customer satisfaction >90% - **Notable Investors/Partners**: Andreessen Horowitz (led Series A), WestCap, and others; 3 of the 10 largest U.S. mortgage servicers have signed up to deploy ValonOS - **Growth Signals**: Headcount of 389 employees, up 79.9% YoY; $110B+ in mortgages serviced on the platform; profitable with strong product-market fit and a growing customer base ## Competitive Advantages - **Regulatory moat**: Six years of deep domain expertise in mortgage compliance creates a high barrier to entry. - **First-mover in AI-native servicing**: Built from scratch to handle zero downtime, strict compliance, and complex edge cases that legacy systems cannot manage. - **Integrated platform**: ValonOS unifies workflows, data, and money movement, offering a single system of record that scales with complexity. ## Strategic Focus - Scale ValonOS to other heavily regulated sectors within institutional finance (beyond mortgages). - Continue investing in AI agents and automated workflows to further reduce manual intervention. - Expand customer base by licensing software to additional servicers and lenders. ## Why Work Here - **Culture**: Described as high-ownership, outcome-oriented, and collaborative – “turbo” and “precise.” No political nonsense; teams build what creates value, often without predefined playbooks. - **Work environment**: Hybrid/remote flexibility (offices in NY, SF, Phoenix). CEO holds regular office hours focused on AI adoption. Aggressive meeting culture (meetings either align or debate; if neither, they are cut). - **Perks & growth**: “Family-style” Tuesday dinners, meaningful projects from day one (an intern generated $1M ARR), and significant equity upside in a profitable, scaling company. Employees come from Stripe, Jane Street, Meta, and Google. - **Engineering culture**: Rigorous but fair technical interviews (practical coding and system design). Strong emphasis on system reliability and building durable infrastructure. ## Sources 1. [LinkedIn Company Page](https://www.linkedin.com/company/valon-technologies) 2. [Built In Company Profile](https://builtin.com/company/valon) 3. [Substack Article – Meet the Startup Transforming the Mortgage Industry](https://nextplayso.substack.com/p/meet-the-startup-transforming-the) 4. [Get AI Careers – Valon Tech](https://getaicareers.com/companies/valon-tech) ## Other roles at Valon Tech - [Senior Product Manager, Product Infrastructure](https://feeny.ai/job/senior-product-manager-product-infrastructure-valon-tech-new-york-00g1ykzt0121) — New York, NY - [Data Implementation Manager](https://feeny.ai/job/data-implementation-manager-valon-tech-remote-pgptn0yf85qk) - [Senior Security Engineer, Identity & Access Management](https://feeny.ai/job/senior-security-engineer-identity-access-management-valon-tech-remote-wk1a7fbvde3x) - [Partnerships Manager](https://feeny.ai/job/partnerships-manager-valon-tech-new-york-c3p6gqy781q2) — New York, NY - [Senior Analytics Engineer](https://feeny.ai/job/senior-analytics-engineer-valon-tech-new-york-myx76y5mgffs) — New York, NY - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-valon-tech-new-york-jtpq1yak5p3j) — New York, NY - [People Operations Lead](https://feeny.ai/job/people-operations-lead-valon-tech-new-york-rs6da4qxtx9e) — New York, NY - [Senior People Business Partner, Deployment](https://feeny.ai/job/senior-people-business-partner-deployment-valon-tech-new-york-yab5jrq7y6d8) — New York, NY - [Engineering Manager, Developer Infrastructure](https://feeny.ai/job/engineering-manager-developer-infrastructure-valon-tech-remote-mye8hxt6qchg) - [Head of Infrastructure](https://feeny.ai/job/head-of-infrastructure-valon-tech-remote-d0mv14g4w1f9)