---
title: 'Technical Program Manager at Zip'
canonical: 'https://feeny.ai/job/technical-program-manager-zip-san-francisco-7q7ae6ksywcm'
type: 'job'
last_seen: '2026-09-05'
---

# Technical Program Manager at Zip

- **Company:** [Zip](https://feeny.ai/companies/zip)
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.ashbyhq.com/zip/d5abddc0-e7f3-4966-ab53-3e70e20da61d

## Job description

## ABOUT ZIP

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

## YOUR ROLE

We are looking for a Technical Program Manager (TPM) to own and operate the core programs that enable Engineering to move fast, improve quality, and deliver consistently. This includes running our Managed Release Process, overseeing technical quality OKR (e.g. bugs, performance, and incident follow-ups), and driving horizontal project coordination across EPD.

You’ll work closely with engineers to build operational muscle, drive issue resolution, and make sure our processes scale as we do. This is a highly technical, execution-focused role—ideal for someone with strong systems thinking, process orientation, and just enough engineering fluency to collaborate with our developers.

As we scale, velocity, reliability, and quality become increasingly interdependent. This role ensures we don’t just build fast—we build with confidence. You’ll be a key player in the infrastructure that supports Engineering success across the company.

## YOU WILL

- Lead the Managed Release Process: Coordinate our monthly feature release program—tracking feature flags, aligning engineering launch timelines, and ensuring Product Marketing and Customer Enablement are prepared for customer-facing updates.
- Feature Flag Hygiene: Drive process improvements for the lifecycle of feature flags (creation, usage, and cleanup).
- Incident & Bug Management: Own follow-up processes for engineering incidents, top bugs, and associated corrective actions. Drive retrospectives, identify patterns, and ensure issues are consistently closed out.
- Performance Regression Follow-up: Track regressions, escalate where needed, and coordinate owners to resolve issues promptly.
- Cross-Team Engineering Dependencies: Understand enough about our architecture and workflows to help teams unblock and align on timing, ownership, and integration needs.
- Vendor Oversight: Manage operational tasks related to select technical vendors, including usage forecasting, access management, renewals, and credit tracking.

## QUALIFICATIONS

- 1-3 years in Technical Program Management, Engineering Operations, Product Operations, or a similar role at a fast-paced technology company.
- Bachelor’s and/or Master’s degree, preferably in Computer Science, Engineering, Mathematics, Statistics, Economics, or equivalent.
- Strong understanding of software development lifecycles, continuous integration practices, incident management, and deployment/release management.
- Familiarity with concepts like feature flags, incidents, and bug ticket lifecycles: you don’t need to write code, but you should be fluent enough to follow the conversation.
- Ability to drive clarity and accountability in cross-functional environments, including defining success metrics and reporting on them.
- Process-oriented mindset with the curiosity to spot gaps and the grit to close them.
- Familiarity with vendor management and usage forecasting.
- Experience working across product infrastructure and application-level teams.
- Familiarity with tools like Linear, Zendesk, Notion, Snowflake, and GitHub to manage workflows and document processes.
- Familiarity with AI tools such as Claude Cowork to automate routine workflows.

The salary range for this role is $170,000 - $200,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

## PERKS & BENEFITS

At Zip, we’re committed to providing our employees with everything they need to do their best work.

- 📈 Start-up equity
- 🦷 100% health, vision & dental coverage options
- 🍽️ Catered breakfast, lunch, & dinner
- 🌴 Flexible PTO
- 🏋️‍♀️ ClassPass membership
- 🚍 Monthly commuter benefit
- 🚠 Team building events & happy hours
- 💻 Home office stipend
- 🛜 Phone/internet reimbursement
- 🍼 Paid parental leave
- 🧑‍🧑‍🧒‍🧒 Fertility stipend
- 💸 401k plan
- 🤖 Unlimited AI token usage

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

## About Zip

## Company Overview
- **One-liner**: Zip is the AI platform for enterprise procurement, orchestrating the entire purchasing process from intake to pay for large organizations.
- **Entity Type**: Private (Series D, $371M total funding)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2020
- **Founders**: Rujul Zaparde (CEO), Lu Cheng (CTO), Felix Meng (GTM)

## Core Business
- **Primary industry/industries**: Procurement orchestration, spend management, AI-powered enterprise software
- **Target customers**: B2B, primarily large enterprises and mid-market companies (e.g., T-Mobile, OpenAI, AMD, Mars, Dollar Tree, Anthropic)
- **Mission or purpose statement**: "To unblock innovation by helping businesses procure with the fastest process, least risk, and best value."

## Products & Services
- **Intake-to-Procure**: AI-powered platform that guides every purchasing request from intake through approval, automating workflows and policy enforcement.
- **Procure-to-Pay**: Automates purchase orders and invoice processing to close the books faster.
- **Supplier Onboarding**: Streamlines the process of vetting and onboarding new suppliers.
- **Sourcing**: Improves RFx management with AI-driven decision support.
- **Global Payments**: Ensures accurate, compliant payments globally with AI oversight.
- **Vendor Cards**: Controls card spend with real-time visibility and intelligent controls.
- **AI Superagents**: A fleet of AI agents that automate real procurement work, such as the first AI Agent that saved a customer 1,400 hours.
- **App Studio**: Allows customers to build custom integrations and extensions on the Zip platform.

## Market Standing
- **Valuation/Market Cap**: $2.2 billion (most recent valuation, per company about page)
- **Key Metric**: Total Funding of $371M; Annual Revenue estimated at $22.0M (per LinkedIn data)
- **Notable Investors/Partners**: Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, Y Combinator. Partners include major ERP and systems integrators.
- **Growth Signals**: Headcount grew 62.1% YoY to 690 employees. Recognized as a Gartner Magic Quadrant Visionary for Source-to-Pay Suites 2026, Forbes Fintech 50, and Fast Company Most Innovative Companies. Customers have saved over $6.8 billion and processed over $500 billion in spend.

## Competitive Advantages
- **Category Creator**: Pioneered the "intake and orchestration" category in procurement, giving them a first-mover advantage and deep product moat.
- **AI-Native Platform**: Built from the ground up with AI, not retrofitted, allowing for more powerful automation and insights (e.g., AI Superagents).
- **Enterprise Transformation Office**: An in-house advisory team of former CPOs from major enterprises (UnitedHealth, MGM, Discover, NASA) that helps customers redesign their procurement operations, ensuring high-value outcomes and deep customer stickiness.
- **Strong Customer Base**: Trusted by high-profile, innovation-driven companies like OpenAI and Anthropic, which serves as a powerful reference and validation.

## Strategic Focus
- **AI-First Innovation**: Continuing to invest heavily in AI agents to automate more complex procurement tasks and drive efficiency.
- **Global Expansion**: Supporting payments in 140+ countries and operating in 13 countries, with a focus on scaling globally.
- **Platform Depth**: Expanding the platform's capabilities (e.g., App Studio, Vendor Cards) to become the single system of record for all procurement activity.
- **Enterprise Adoption**: Deepening relationships with large enterprises through the Enterprise Transformation Office and ensuring compliance and control at scale.

## Why Work Here
- **Culture & Values**: Emphasizes speed, collaboration ("Win as one"), and a bias for action ("Be the underdog," "Go upstream"). Described as a highly cross-functional and supportive environment where employees are encouraged to "dream big and build even bigger."
- **Remote/Hybrid/Office Policy**: Based in San Francisco, CA. The careers page mentions "catered in-office meals" and a "commuter benefit," suggesting a strong in-office or hybrid culture.
- **Notable Perks**: Start-up equity, health/vision/dental coverage, flexible PTO, generous home office stipend, parental leave, well-being resources, 401k plan, and shiny new Apple equipment.
- **Engineering Culture**: Product leaders from Apple, Airbnb, and Meta. The engineering blog is highlighted, and the team is described as turning concepts into high-quality realities quickly. The company is building a "Developer Platform" team, indicating investment in internal tooling and developer experience.
- **Growth Opportunity**: With 104 active job postings and rapid headcount growth, there is significant opportunity for career advancement and impact in a high-growth, well-funded company.

## Sources
1. [ziphq.com](https://ziphq.com/careers)
2. [ziphq.com](https://ziphq.com/)
3. [zip.com](https://zip.com/about)
4. [linkedin.com](https://www.linkedin.com/company/theziphq)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/zip)

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