---
title: 'Technical Project Manager, Agentic AI Delivery at Kasisto'
canonical: 'https://feeny.ai/job/technical-project-manager-agentic-ai-delivery-kasisto-new-york-xrc02ph8vyc3'
type: 'job'
last_seen: '2026-10-13'
---

# Technical Project Manager, Agentic AI Delivery at Kasisto

- **Company:** Kasisto
- **Location:** New York, NY
- **Work type:** remote
- **Posted:** 2026-03-13
- **Last confirmed live:** 2026-10-13
- **Apply:** https://job-boards.greenhouse.io/kasisto/jobs/8462035002

## Job description

Kasisto is seeking a skilled and versatile Technical Project Manager to work with customers on the implementation of agentic applications for financial services. This role will include extensive customer communications as well as development of tools to accelerate implementation and integration with customer systems as part of the end-to-end production solution. This full time position can be based in our New York City office or fully remote.

We will consider only candidates who reside in New York, New Jersey, Massachusetts, Georgia, or Texas.

## Key Responsibilities

- Coordinate project activities from initial customer kick-off through successful production go-live and beyond.
- Act as the primary liaison between the customer and Kasisto.
- Participate in the discovery process with customers to capture their technical requirements and business objectives.
- Identify project risks and mitigation options.
- Drive consensus with the customer on project plans and timeframe.
- Participate in project-specific development activities, either as the primary developer or contributing to a team effort.
- Assist with validation of the complete solution in development, staging, and production environments.
- Monitor and optimize deployments in response to evolving business needs.
- Create and maintain the documentation archive specific to each implementation.

Required Skills

- At least 5 years of  hands-on experience in project management, preferably in the financial services industry.
- Experience implementing customer service automation, preferably solutions incorporating AI and ideally agentic AI.
- Working knowledge of the regulatory, security, and governance needs of financial institutions.
- Strong ability to communicate clearly with technical and non-technical stakeholders from the trenches to the C-suite.
- General knowledge of Java or Python sufficient for building, enhancing, and debugging proprietary tools.
- Comfortable with solving problems in a complex and ambiguous context.
- Willingness to “wear many hats” and “roll up your sleeves” as is common in a fast-paced, nimble company such as ours.
- Bachelor’s degree in Computer Science, Engineering, or a related field.

Desired Skills

- Proficiency with AWS and Azure environments.
- Capable of building production-ready scripts or code for data manipulation and API integration, either directly or using AI tools.
- Experience with banking platforms such as Candescent, Q2, FIS, and Jack Henry.
- Familiarity with voice systems and modern telephony.
- Understanding of contact center architecture and operations.
- Conversational Spanish fluency, ideally as a native speaker.

## What We Offer

- Base salary of $110,000 to $130,000, commensurate with experience.
- Comprehensive benefits package.
- Collaborative work environment within a small team focused on delivery projects.
- Hands-on experience with leading AI technology.

Unfortunately, we are unable to provide visa sponsorship now or at any time in the future, and relocation assistance will not be provided.

## About Kasisto

Kasisto delivers AI you can bank on. We enable financial institutions around the world to deploy intelligent digital agents that are trusted, compliant, and deeply knowledgeable about assisting both employees and customers. Our agentic AI platform, KAIgentic, allows organizations to tap into a wide range of knowledge sources and integrate with their operational infrastructure, enabling conversational assistance through websites, mobile apps, and voice communications.

## About Kasisto

## Company Overview
- **One-liner**: Kasisto provides a trusted agentic AI platform purpose-built for financial services, enabling banks and credit unions to deploy intelligent, compliant conversational assistants.
- **Entity Type**: Private (venture-backed)
- **Headquarters**: New York City, New York, USA (with offices in Atlanta, Dallas, London, Singapore, South Africa, and Sydney)
- **Founded**: 2013
- **Founders**: Not publicly available (the company was spun out from SRI International)

## Core Business
- **Primary industry**: Financial technology (FinTech) – conversational AI for banking and financial services
- **Target customers**: B2B – banks, credit unions, and other financial institutions (enterprise)
- **Mission or purpose**: “Promote smart financial decisions and strong financial wellness for all we serve” by humanizing digital banking experiences through AI.

## Products & Services
- **KAI Platform**: A comprehensive conversational AI platform that enables financial institutions to build and deploy intelligent virtual assistants and smart bots across mobile apps, web, and messaging channels.
- **KAI-GPT**: The financial industry’s most authoritative large language model, combining Kasisto’s proprietary KAI LLM with GPT technology for generative AI in banking.
- **KAIgentics**: A behavioral personalization engine that refines customer interactions in real time based on actual banking behaviors.
- **Multi-Agentic AI**: Orchestration of multiple specialized AI agents that work collaboratively to handle complex, multi-step workflows while maintaining regulatory compliance.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: 
  - **Total Funding**: Not publicly available (board members include partners from Naples Technology Ventures, Rho Capital Partners, and Ten Coves Capital)
  - **Employees**: ~82 (as of 2024/2025)
- **Notable Investors/Partners**: 
  - **Investors**: Naples Technology Ventures, Rho Capital Partners, Ten Coves Capital (represented on board)
  - **Partners**: FIS, Q2, LinkLive, Candescent
- **Growth Signals**: 
  - Serves clients in 16 countries
  - Offices across 6 global locations (NYC, Atlanta, Dallas, London, Singapore, South Africa, Sydney)
  - Over a decade of domain expertise; first consumer-facing digital assistant powered by generative AI launched in 2023

## Competitive Advantages
- **Proprietary KAI-GPT**: The only LLM trained specifically on financial services data, ensuring regulatory compliance and domain accuracy.
- **Behavioral Intelligence**: Real-time personalization engine built on years of real banking behavior data, not generic patterns.
- **Multi-Agent Coordination**: Orchestrates specialized AI agents to avoid hallucinations and handle complex, multi-step banking workflows autonomously.
- **SRI Heritage**: Born from Stanford Research Institute, leveraging decades of AI research.
- **Proven ROI**: Claims proven revenue growth and cost reduction for clients (specific figures not disclosed).

## Strategic Focus
- **Agentic AI for Banking**: Moving beyond simple chatbots to proactive, predictive, and autonomous AI agents that take intelligent actions.
- **Generative AI Expansion**: Deepening KAI-GPT capabilities and integrating with more banking systems.
- **Global Scale**: Expanding into more geographies and languages (currently supports 4 languages).

## Why Work Here
- **Culture**: “At the epicenter of the generative AI revolution” – a dynamic, collaborative environment that fosters creativity and expertise. Emphasis on using technology to empower people and democratize financial knowledge.
- **Work Model**: Hybrid/flexible – employees can work from home and come into the NYC office near the Flatiron building. On-site presence is not required but expected occasionally.
- **Benefits**:
  - Comprehensive medical, dental, and vision insurance
  - Company-paid life insurance and disability insurance
  - 401(k) plan
  - Generous PTO and paid holidays
  - Generous parental leave
  - Company equity
  - Fun company-sponsored events, lectures, wellness activities, and sports leagues
- **Engineering Culture**: Focus on cutting-edge AI, LLMs, and agentic systems; opportunity to work on technology that directly impacts millions of banking customers.

## Sources
1. [Kasisto.com – Homepage](https://kasisto.com/)
2. [Kasisto.com – About Us](https://kasisto.com/about-us/)
3. [Kasisto.com – Careers](https://kasisto.com/careers/)
4. [Built In – Kasisto Company Profile](https://builtin.com/company/kasisto)

## Other roles at Kasisto

- [Solution Architect, Agentic AI Delivery](https://feeny.ai/job/solution-architect-agentic-ai-delivery-kasisto-new-york-s4ykrcemd9xc) — New York, NY