---
title: 'Technical Project Manager, Professional Services at Decisions'
canonical: 'https://feeny.ai/job/technical-project-manager-professional-services-decisions-hyderabad-tw9v3rkgfpz2'
type: 'job'
last_seen: '2026-10-15'
---

# Technical Project Manager, Professional Services at Decisions

- **Company:** Decisions
- **Location:** Hyderabad, India
- **Posted:** 2026-04-06
- **Last confirmed live:** 2026-10-15
- **Apply:** https://decisions.com/jobs-listing/5100021007?gh_jid=5100021007

## Job description

## About Decisions

Decisions is a fast-growing, private-equity-backed software company that helps organizations automate and improve complex business processes. Our platform brings together workflow, rules, integrations, and AI capabilities into a unified environment that enables companies to modernize operations, streamline decision-making, and improve customer experience.

Trusted by enterprise and mid-market organizations across industries, including financial services and healthcare, Decisions partners closely with customers to design and implement solutions that drive measurable business outcomes.

Our Professional Services team plays a central role in delivering those outcomes. As demand for implementations continues to grow, we are expanding our project management team and hiring an additional Technical Project Manager to support client delivery.

## The Role

This is a client-facing implementation leadership role for a project manager who is comfortable operating in both structured and fast-moving environments.

You will lead the day-to-day execution of software implementations for enterprise and mid-market customers, guiding projects from requirements through build and deployment while maintaining strong alignment with client stakeholders and internal technical teams.

This role is ideal for a project manager who is confident managing scope, navigating ambiguity, and communicating professionally with senior stakeholders while keeping delivery teams focused and moving forward. You will partner closely with Professional Services POD leaders, aligning on delivery strategy and ensuring strong execution across your projects.

## What You’ll Lead

Implementation & Delivery Leadership

You will drive the day-to-day execution of client implementations from kickoff through deployment.

- Lead project planning, kickoff, and ongoing delivery execution
- Define and manage scope, timeline, milestones, and deliverables
- Translate requirements into actionable delivery plans with technical teams
- Maintain momentum by identifying risks early and driving resolution
- Coordinate internal and client resources to keep delivery on track
- Ensure projects remain aligned to contracted scope and agreed outcomes
- Support structured requirements and solution planning phases
- Lead iterative build and configuration cycles through deployment
- Facilitate backlog clarity, sprint planning, and milestone tracking
- Drive readiness for deployment and successful go-live execution

Client & Stakeholder Management

This role requires strong professionalism and confidence working with external clients.

- Serve as primary day-to-day contact for client delivery communication
- Set and maintain clear expectations around scope, timeline, and responsibilities
- Communicate effectively with director- and executive-level stakeholders
- Provide clear status reporting, including risks and recommended actions
- Navigate scope changes and evolving requirements with structure and transparency
- Build strong working relationships while maintaining appropriate boundaries

## What We’re Looking For

The strongest candidates for this role:

- 6+ years leading client-facing software or SaaS/PaaS implementations
- BPM implementation experience
- Confidence managing external client expectations and scope
- Strong executive-level communication and professionalism
- Ability to operate across both structured and agile delivery approaches
- Ownership mindset — focused on outcomes, not just coordination
- Calm, organized, and solutions-oriented under pressure
- Ability to build trust quickly with clients and technical teams

Helpful experience:

- Professional Services, consulting, or client delivery environments
- Workflow automation, integration-heavy solutions, or process transformation
- PMP or similar certification

Why Join the Decisions Professional Services Team:

- High-impact, client-facing implementation work
- Strong partnership with experienced technical and delivery leaders
- Fast-moving environment with meaningful ownership
- Competitive salary and bonus structure
- A true seat at the table - our project managers play an active role in shaping delivery approach, improving processes, and influencing client outcomes. If you’re coming from a highly layered enterprise environment where decisions move slowly or PMs have limited voice, you’ll find meaningful opportunity here to contribute, influence, and grow your impact!

## About Decisions

## Company Overview
- **One-liner**: Decisions provides an agentic orchestration platform that automates, orchestrates, and governs workflows, rules, AI agents, and cross-system processes for organizations.  
- **Entity Type**: Private (backed by parent company ProcessMaker, Inc.; no disclosed recent funding round)  
- **Headquarters**: Virginia Beach, Virginia, United States  
- **Founded**: 2010  
- **Founders**: Not publicly available  

## Core Business
- **Primary industry**: Software Development / Enterprise Automation / AI Orchestration  
- **Target customers**: B2B, serving small teams to large enterprises (e.g., Lockheed Martin); heavily focused on regulated industries and complex operations  
- **Mission / purpose**: “Give organizations one platform to automate, orchestrate, and govern the processes behind their business—from the everyday to the mission-critical.” ([decisions.com/about](https://decisions.com/about))

## Products & Services
- **Decisions Platform** (SaaS / on‑premise): Unified control plane for building workflows, business rules, decision logic, and AI agent orchestration. Includes visual design tools, a rules engine, process intelligence, and governance layers. Designed to work with existing legacy systems and modern tech stacks. ([decisions.com](https://decisions.com/))  
- **Professional Services**: Deployment, integration, and consulting for platform adoption (hiring for Integration & Business Process Engineers). ([decisions.com/job-listings](https://decisions.com/job-listings))

## Market Standing
- **Valuation / Market Cap**: Not disclosed  
- **Key Metric**: 700+ businesses rely on the platform; processes “billions of rules per hour” ([decisions.com/about](https://decisions.com/about))  
- **Notable Investors / Partners**: Parent company ProcessMaker, Inc.; customer includes Lockheed Martin; ranked #1 in Stewardship in Gartner® Critical Capabilities for Decision Intelligence Platforms 2026  
- **Growth Signals**:  
  - 400+ global employees across 10 countries  
  - Headcount growth reflected in active hiring across engineering, customer success, sales, and professional services  
  - 58,454 LinkedIn followers (+5.2% year‑over‑year) ([linkedin.com/company/decisions](https://www.linkedin.com/company/decisions))  

## Competitive Advantages
- **Unified orchestration** – Combines workflows, business rules, AI agent management, and governance in one platform instead of stitching together multiple tools.  
- **Governed AI** – Treats AI with visibility and oversight, offering an “agent rules engine” and observational tooling to audit agent actions.  
- **Legacy compatibility** – Works with modern and legacy systems without requiring rip‑and‑replace.  
- **Business‑user empowerment** – Designed so non‑developers can build and control processes, reducing IT backlogs.  
- **Gartner recognition** – Ranked in top five across all four evaluated use cases in the 2026 Critical Capabilities report.

## Strategic Focus
- **AI orchestration** – Deepening the ability to build, deploy, and govern 1st‑party and 3rd‑party AI agents at scale.  
- **Platform expansion** – Continuing to serve both simple task automation and enterprise‑grade complex operations.  
- **Global growth** – Hiring internationally (U.S., India, and other regions) to support a distributed customer base.

## Why Work Here
- **Culture**: Emphasizes values “Own the Outcome,” “Execute with Discipline,” “Move with Urgency,” and “Win Together.” Diversity and inclusion are highlighted as a strength; the company invests in mentoring and team rituals to ensure every voice is heard.  
- **Work model**: Hybrid / remote depending on role. Some positions are fully remote (e.g., U.S.‑based Customer Success Manager); others may require office presence. The company explicitly says it “does not let [its] preference for face‑to‑face collaboration prevent hiring the most qualified talent.”  
- **Impact**: Employees build software used in real‑world critical operations (workflows, approvals, decisions). The careers page emphasizes “visible, real‑world impact.”  
- **Benefits / Perks**: Not detailed in the search data, but the company participates in E‑Verify (U.S.) and promotes equal employment opportunity.  
- **Engineering culture**: Strong focus on technical excellence and ownership; roles range from junior to senior leadership across engineering, product, design, and professional services. ([decisions.com/careers](https://decisions.com/careers))

## Sources
1. [decisions.com/about](https://decisions.com/about) – Company overview, leadership, purpose, metrics  
2. [decisions.com/careers](https://decisions.com/careers) – Culture, values, hiring process, work model  
3. [decisions.com](https://decisions.com/) – Product description, differentiators, customer examples  
4. [decisions.com/job-listings](https://decisions.com/job-listings) – Current open roles  
5. [linkedin.com/company/decisions](https://www.linkedin.com/company/decisions) – Company details, employee count, follower growth

## Other roles at Decisions

- [Senior Integration & Business Process Engineer](https://feeny.ai/job/senior-integration-business-process-engineer-decisions-bogota-g63095r9cmcz) — Bogota, Colombia