--- title: 'Technical Recruiter (Founding Team) at Pallet' canonical: 'https://feeny.ai/job/technical-recruiter-founding-team-pallet-san-francisco-phqs1a2q6c32' type: 'job' last_seen: '2026-09-10' --- # Technical Recruiter (Founding Team) at Pallet - **Company:** Pallet - **Location:** San Francisco, CA - **Posted:** 2026-08-28 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/pallet/jobs/5225673007 ## Job description ## About Pallet Pallet is building AI Agents to transform the physical economy — a $12 trillion global industry. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we’ve achieved 700% revenue growth and are just getting started. Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow supply chain teams down — from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time and integrate directly with customer systems. As companies across the physical economy look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep supply chain expertise and cutting-edge AI capabilities, we’re positioned to build the next $10B company powering the physical economy. Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of supply chain technology. ## About Pallet Pallet is building AI Agents to transform logistics — a $12 trillion global industry. We’ve raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we’ve achieved 700% revenue growth and are just getting started. Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down — from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems. As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we’re positioned to build the next $10B company in logistics. Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech. About the Opportunity: Pallet is hiring our first Lead Technical Recruiter, a high-impact IC role with true ownership over how we build our engineering organization. As we scale from ~100 to 200+ employees, engineering hiring is one of the most critical levers in the business. This role will own technical recruiting end-to-end — partnering closely with our Head of Talent, engineering leadership, and founders to hire across Product, Platform, FDE, and AI/ML roles. This is not a support function. Recruiting at Pallet is a strategic partner to the business. You’ll be embedded with engineering leadership, deeply understand our product and technical roadmap, and play a direct role in shaping the team that builds our AI agents. The impact of this role will be immediate, visible, and long-lasting. Why this Role is Different: - True 0→1 ownership at a company that takes hiring seriously. You’ll be the first dedicated Senior Technical Recruiter at Pallet, with real influence and partnership — recruiting is treated as a core business function, not a support role. - High-bar, white-glove technical hiring. Deep ownership, and strong trust with engineering leadership and senior candidates. This role is optimized for judgment and quality, not volume. - Hands-on ownership, not resource constrained. You’ll personally source and close top engineering talent, with budget for modern recruiting tools, selective agency support, and light shared sourcing resources available as needed. - Career-defining impact at a Series B AI company. You’ll help set the foundation for technical recruiting as Pallet scales, with meaningful equity upside, a strong engineering brand already in place, and the opportunity to shape what great looks like long-term. How You Will Make an Impact: - Own and close senior, high-bar engineering roles across Product, Platform, FDE, and AI/ML in competitive SF / NYC markets. - Make your first hire within ~45 days and sustain ~2 high-quality engineering hires per month thereafter. - Run end-to-end searches: scoping ambiguous roles, sourcing, pipeline management, interview coordination, and closing. - Protect and scale Pallet’s technical hiring bar through high-signal screening, thoughtful debriefs, and pushback when quality is slipping. - Build trust with senior engineering candidates through a white-glove candidate experience and calm, credible selling. - Diagnose pipeline or close issues using data and candidate feedback, and adapt strategy in real time. - Act as a true partner to engineering leadership — bringing structure, judgment, and clarity without needing hand-holding. - Increase leverage across the technical recruiting system while remaining hands-on — personally sourcing for hard roles, partnering effectively with sourcers, and strengthening referral quality and conversion. Preferred Experience: - 5–10+ years of recruiting experience, with 3+ years owning senior technical roles end-to-end. - Proven experience hiring: Senior Software Engineers, Platform / Infra / SRE Engineers, ML- or data-adjacent roles bonus if you’ve also hired: Product Managers, Designers etc. - Track record of closing senior engineers in competitive markets. - Experience operating in high-bar, founder-led or early-stage environments. - Strong technical recruiting judgment — able to spot misalignment early and maintain a low false-positive rate. - Calm, credible communicator who can sell Pallet to engineers without hype. - Comfortable with ambiguity, high ownership, and accountability for outcomes. - Low ego, collaborative, and motivated by impact rather than process for process’s sake. Our Recruiting Stack: - Greenhouse for ATS - Juicebox, Covey, LinkedIn Recruiter, LinkedIn InMails (400 a month), Clay - Grammarly Pro, for polished writing - Brighthire for call recordings and Granola/Wispr for note-taking - Modern Loop for easy scheduling - Calendly, Notion, GSuite, Slack, etc - Claude AI Recruiting Brain: we have Greenhouse, ModernLoop and Brighthire connected so you can build your own recruiting solutions Interview Process: - Chat with Grace, Head of Talent- 30 mins - Short Take Home Assignment - 2-3 days to complete - Final Interviews - ~ 3 hours of interviews at our office in SF We move fast, and we’ll keep you informed at every stage of the process. Location: As a small, early-stage team building from 0→1, we value in-person collaboration. This role is based in our San Francisco office, and we typically work from the office five days a week. That said, we’re pragmatic — flexibility is available on days with heavy calls or as needed over time. Relocation assistance can be provided for candidates interested in moving to San Francisco. Compensation: The estimated salary range for this role is $165,000-$220,000, depending on experience and skill set. In addition to cash compensation, we offer competitive equity, benefits, and meaningful opportunities for growth. Final compensation is determined based on experience, qualifications, and location. Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Benefits We invest in our people the same way we invest in our product: seriously. - 🩺 Health, Vision, and Dental benefits - 🏝️ Take-what-you-need Paid Vacation - ➕ Life Insurance and Accidental Insurance - ❤️‍🩹 Short-Term Disability Coverage - 💸 Generous salary and equity for all staff - 🪜 401k option; helping you save for the future - 🧑‍🧑‍🧒‍🧒 Paid parental leave to support growing families - 📚 Yearly learning and development stipend - 🚌 Commuter benefits for Bay Area employees - 🚘 Uber ride stipend if you ever have to work late in the office - 🏡 Remote office home stipend to get you comfy in your space - 🍔 Daily catered lunches provided - ✈️ Onboarding trip to San Francisco HQ if you work remotely - 🥤 Monthly happy hours - 🎉 Annual Company Offsites; our last one was in Palm Springs CA 🌴 Workplace Policy We are an in-person company. Our offices in San Francisco, New York City and London are where ideas get built, decisions get made, and the team gets stronger. We have invested in making them genuinely great places to spend your day, with catered lunches, monthly happy hours, and people who care about the work and each other. Most of our team works in office five days a week. For select roles, we hire remotely across the U.S. Remote employees come to one of our offices for their first week to onboard and meet the team, and we cover the full trip. Every role is different. Travel expectations are always shared upfront in the job description and confirmed in your first call with us. ## Equal Opportunity Pallet is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring. Candidate Privacy Notice Please review Pallet’s Candidate Privacy Notice [here](https://pallet.com/privacy). Accommodations Pallet complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law. If you need any assistance or accommodations due to a disability, please contact us at recruiting@pallet.com. ## About Pallet ## Company Overview - **One-liner**: Pallet provides an AI-powered logistics workforce platform that automates the entire order lifecycle from quote to cash for supply chain operators. - **Entity Type**: Private (Series B) - **Headquarters**: San Francisco, California, United States - **Founded**: 2022 - **Founders**: Sushanth Raman (CEO) ## Core Business - **Primary industry/industries**: Supply Chain & Logistics Technology, AI-Powered Enterprise Software - **Target customers**: B2B; freight carriers (FTL, LTL, intermodal, hazmat), 3PLs, brokers, freight forwarders, warehouses, manufacturers, distributors, and retailers - **Mission or purpose statement**: Increasing the productivity of the global supply chain by automating freight operations and streamlining partner communication [pallet.com](https://www.pallet.com/company) ## Products & Services - **Pallet Platform (AI Logistics Workforce)**: An end-to-end AI platform that automates workflows from quote to cash, including order entry, load building, invoice auditing, customer service, customs processing, and POD retrieval. It uses an Enterprise Memory Layer to encode institutional knowledge and deploys autonomous agents with human-in-the-loop escalation. [pallet.com](https://www.pallet.com/product) - **Pallet Forge**: An agent factory that automatically learns, assembles, and tests agents and SOPs, enabling deployment in as little as 6 weeks. [pallet.com](https://www.pallet.com/product) ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total Funding of **$48M** across three rounds (Seed, Series A, Series B) [linkedin.com](https://www.linkedin.com/company/trypallet) - **Notable Investors/Partners**: General Catalyst (led Series B), Bain Capital Ventures (led Seed & Series A), Activant Capital, Bessemer Venture Partners [linkedin.com](https://www.linkedin.com/company/trypallet) - **Growth Signals**: - 100+ logistics leaders are using the platform [pallet.com](https://www.pallet.com/) - Headcount grew **35.4% year-over-year** to 61 employees [linkedin.com](https://www.linkedin.com/company/trypallet) - LinkedIn followers grew **148.4% year-over-year** to over 10,300 [linkedin.com](https://www.linkedin.com/company/trypallet) - Customer results include tripling shipments per operator, 98% touchless load entry, and 95% automation of intermodal orders [pallet.com](https://www.pallet.com/) - SOC 2 Type 2 compliant and enterprise-ready [pallet.com](https://www.pallet.com/product) ## Competitive Advantages - **Enterprise Memory Layer**: Automatically indexes SOPs, emails, event logs, and manual interventions into a knowledge taxonomy, making institutional knowledge usable by AI agents — a significant moat against generic AI solutions. - **Proven Accuracy**: Outperforms frontier models on logistics benchmarks and consistently achieves 97%+ accuracy with built-in guardrails [pallet.com](https://www.pallet.com/) - **Deep Integrations**: Pre-built MCP connectors with all common TMS, WMS, and ERP systems, including legacy on-premise AS400 databases [pallet.com](https://www.pallet.com/product) - **Rapid Deployment**: Customers go live in ~6 weeks; ROI is typically seen within the first 90 days. ## Strategic Focus - **AI-First Automation**: Doubling down on agentic AI to automate complex, multi-system workflows in the $11T logistics industry, which still largely relies on spreadsheets and tribal knowledge [pallet.com](https://www.pallet.com/company) - **Enterprise Scale**: Building for reliability (99.9% uptime), security (SOC 2), and governance (permissions, audit logging) to win large enterprise customers. - **Knowledge Capture**: Continuously refining the Enterprise Memory Layer to make the platform smarter with every human intervention. ## Why Work Here - **High-Impact Mission**: The company is tackling the massive, underserved problem of logistics inefficiency in an $11T global industry. - **Strong Backing & Traction**: Well-funded by top-tier VCs (General Catalyst, Bain Capital, Bessemer) with strong product-market fit and rapid customer adoption. - **Talent Density**: Founded by a team from Google, Microsoft, Rippling, DoorDash, Scale AI, and Uber, fostering a high-performance culture [linkedin.com](https://www.linkedin.com/company/trypallet) - **Culture & Perks**: - "Team-first problem solving" culture [pallet.com](https://www.pallet.com/company) - Competitive equity and generous salary - Flexible PTO, health/dental/vision insurance, life insurance, 401k option - Catered lunch and dinner at SF office, monthly happy hours, annual offsites - "Mandatory fun time" [pallet.com](https://www.pallet.com/company) - **Work Policy**: Hybrid roles in San Francisco and New York City; some remote roles available (e.g., Sales Engineer, Senior Enterprise Account Executives) [job-boards.greenhouse.io](http://job-boards.greenhouse.io/pallet) - **Open Roles**: Currently hiring for engineering (Product, Platform, Security, AI), product management, sales, marketing, and operations roles [job-boards.greenhouse.io](http://job-boards.greenhouse.io/pallet) ## Sources 1. [Pallet Homepage](https://www.pallet.com/) 2. [Pallet Product Page](https://www.pallet.com/product) 3. [Pallet Company Page](https://www.pallet.com/company) 4. [Pallet LinkedIn Profile](https://www.linkedin.com/company/trypallet) 5. [Pallet Careers Page (Greenhouse)](http://job-boards.greenhouse.io/pallet) ## Other roles at Pallet - [Founding Growth Lead](https://feeny.ai/job/founding-growth-lead-pallet-san-francisco-gwjwch2feeej) — San Francisco, CA / New York, NY - [Founding Senior Revenue Operations Manager](https://feeny.ai/job/founding-senior-revenue-operations-manager-pallet-san-francisco-or-qc0e1stajhas) — San Francisco OR, NY - [Business/GTM Recruiter (Founding Team)](https://feeny.ai/job/business-gtm-recruiter-founding-team-pallet-san-francisco-pt3v2s1rvx6f) — San Francisco, CA - [Member of Technical Staff, Agent Delivery](https://feeny.ai/job/member-of-technical-staff-agent-delivery-pallet-san-francisco-or-md1qcjb54zsf) — San Francisco OR, NY - [Executive Assistant to the CEO](https://feeny.ai/job/executive-assistant-to-the-ceo-pallet-san-francisco-03mt0es2svz6) — San Francisco, CA - [Associate Deployment Strategist (AI/ML Product)](https://feeny.ai/job/associate-deployment-strategist-ai-ml-product-pallet-san-francisco-sw19mq1me05e) — San Francisco, CA / New York, NY - [Enterprise Deployment Strategist (AI/ML Product)](https://feeny.ai/job/enterprise-deployment-strategist-ai-ml-product-pallet-san-francisco-pd1fa7wh1nk2) — San Francisco, CA / New York, NY - [Field Marketing Manager](https://feeny.ai/job/field-marketing-manager-pallet-san-francisco-dwnfhevnamp5) — San Francisco, CA - [Workplace & Internal Events Associate](https://feeny.ai/job/workplace-internal-events-associate-pallet-san-francisco-ztzz5h287rha) — San Francisco, CA - [Senior Enterprise Account Executive - London, UK](https://feeny.ai/job/senior-enterprise-account-executive-london-uk-pallet-london-8p4d1k5y9nh1) — London, United Kingdom