---
title: 'Technical Sales Engineer/ Lead at Mattermost'
canonical: 'https://feeny.ai/job/technical-sales-engineer-lead-mattermost-tokyo-aw4kw32krh0z'
type: 'job'
last_seen: '2026-09-05'
---

# Technical Sales Engineer/ Lead at Mattermost

- **Company:** Mattermost
- **Location:** Tokyo, Japan
- **Posted:** 2026-08-06
- **Last confirmed live:** 2026-09-05
- **Apply:** https://job-boards.greenhouse.io/mattermost/jobs/5381946008

## Job description

Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.

To learn more, visit [www.mattermost.com](http://www.mattermost.com/)

Mattermost is seeking a highly skilled and motivated Technical Sales Engineer to join us as we enter the Japanese market. This is a high impact, early-stage opportunity requiring a player coach mentality with significant room for ownership, autonomy, and professional growth. As the first technical hire in Japan and the Indo Pacific region, you will lead technical demonstrations and serve as a strategic partner to our sales team, directly shaping regional growth and ensuring customer success in high trust environments.

Mattermost is an open core technology company building secure collaboration solutions for organizations in high trust environments. We enable secure messaging and workflow automation across the world's most sensitive deployments, from air gapped defense systems to private clouds. In this role, you are the technical face of Mattermost in Japan, driving our expansion into one of our most critical growth regions.

## What You'll Do

- Lead all regional technical activities, including presales architecture, product demos, and deep dive technical evaluations
- Architect and deploy solutions within complex on premise, air gapped, and private cloud environments, ensuring operational resilience for defense and national security customers
- Collaborate with system integrators, VARs, and distributors to build a sustainable technical network and contribute to the regional partner go to market plan
- Translate complex technical details into value propositions for audiences ranging from executive C suite (General Officers) to frontline operational personnel
- Act as a bridge between Japanese customers and our global product and engineering teams, representing local requirements to help build world class, mission ready software
- Support technical engagements for key accounts to ensure customers are achieving their specific mission outcomes and workflow automation goals

## What We're Looking For

- Senior level technical experience, specifically within the cybersecurity sector or high growth SaaS/technology companies
- Proven experience serving defense, national security, or critical infrastructure customers
- Strong knowledge of closed cloud environments, on premise deployments, and the technical and operational concepts utilized within secure sectors
- Independent, creative problem solver capable of negotiating technical win win scenarios; experience in global startups is preferred
- Native Japanese language skills and strong English proficiency (reading/writing)
- Ability to travel based on business needs to support partner events, tradeshows, and customer sites (up to 50%)

## Nice to Have

- Active security clearance, highly desired due to the nature of our mission critical customer base
- Awareness of GenAI and its applications in secure collaboration
- Bachelor's degree in a technical field or equivalent work experience

How Success Is Measured

- Quota attainment: consistent achievement of enterprise ACV and ARR targets.
- Pipeline generation: self-sourced pipeline as a percentage of total pipeline created.
- Deal quality: average deal size, sales cycle length, and win rate across enterprise accounts.
- Executive engagement: multi-threaded relationships and documented executive alignment in target accounts.
- Cross-functional feedback: positive collaboration scores from Sales Engineering, Customer Success, and Product partners.

## Why Mattermost

- Mission-driven work: Your deals directly support the organizations and missions that depend on secure, reliable collaboration — from the tactical edge to the enterprise.
- AI-forward environment: We actively adopt and build AI-enabled workflows — you’ll have access to cutting-edge tooling to accelerate your productivity.
- Open source at the core: Be part of a vibrant community shaping the future of secure collaboration.
- High-growth opportunity: Strong momentum in the defense and enterprise markets, with meaningful equity upside as we scale toward our revenue goals.

## Compensation

Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions.

Mattermost is an EEO Employer, we are a remote-first, open-source company.

We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.

Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.

If you require accommodations during the interview process, please let us know—we’re happy to assist.

## About Mattermost

## Company Overview
- **One-liner**: Mattermost provides a secure, open source collaboration platform for mission-critical work in complex environments, serving enterprise, defense, and government organizations.
- **Entity Type**: Private (open core, subscription-based)
- **Headquarters**: Palo Alto, California, USA (and online at [community.mattermost.com](https://community.mattermost.com))
- **Founded**: 2015 (open source project start)
- **Founders**: Not publicly available in provided sources

## Core Business
- **Primary industry/industries**: Secure collaboration, messaging, workflow automation, sovereign AI
- **Target customers**: B2B, Enterprise, Government, Defense, Critical Infrastructure (ICP: organizations with 2,500+ employees and in-house Dev/Sec/Ops talent)
- **Mission or purpose statement**: “To make the world safer and more productive by developing and delivering secure, open source collaboration software.” [handbook.mattermost.com](https://handbook.mattermost.com/company/about-mattermost)

## Products & Services
- **Mattermost Professional**: Open source (MIT license) messaging platform for teams of 10–50 developers and IT professionals. Self-hosted, with core integrations, archiving, search, and extensibility. [handbook.mattermost.com](https://handbook.mattermost.com/company/about-mattermost)
- **Mattermost Enterprise**: Commercial edition with advanced security, compliance, executive reporting, workflow automation, sovereign AI, and support for large-scale deployments. Includes features like classification banners, data spillage prevention, audit trails, attribute-based access controls, and playbook automation. [mattermost.com](https://mattermost.com/)
- **Key capabilities**: Real-time messaging, channels, audio/screenshare, workflow & playbook automation, Kanban boards, task management, integration platform (open API, webhooks, plugins), sovereign AI agents, Microsoft Teams interoperability. [mattermost.com](https://mattermost.com/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual Revenue not publicly available; Total Funding not publicly available (private company)
- **Notable Investors/Partners**: Not publicly available in provided sources; strong open source community and partner ecosystem (resellers, system integrators, deployment partners)
- **Growth Signals**: Remote-first company with 70% of R&D staff hired from open source community; used by thousands of organizations globally in 16 languages; trusted by governments, allied militaries, and critical infrastructure entities. [handbook.mattermost.com](https://handbook.mattermost.com/company/about-mattermost) | [mattermost.com](https://mattermost.com/)

## Competitive Advantages
- **Open source core**: Transparency, community-driven innovation, and ability to self-host.
- **Self-sovereign deployment**: Supports air-gapped, on-prem, and private cloud environments – critical for defense and intelligence.
- **Security & compliance**: Zero-trust architecture, classification banners, data spillage prevention, burn-on-read, full audit trails, and sovereign AI (no external dependencies).
- **Workflow automation**: Built-in playbooks, Kanban, and AI agents integrated directly into operational channels.
- **Interoperability**: Integration with Microsoft Teams and other mission-critical tools.

## Strategic Focus
- Accelerating mission-critical collaboration for national security, cybersecurity, and critical infrastructure teams.
- Expanding sovereign AI capabilities (LLM connectivity within customer perimeter) and human-machine teaming.
- Deepening workflow automation and playbook-driven incident response.
- Growing partner ecosystem and enterprise adoption in regulated industries.

## Why Work Here
- **Remote-first culture**: Majority of staff work from home; headquarters is on the internet (community.mattermost.com). Not remote-only – courtesy principle guides communication. [handbook.mattermost.com](https://handbook.mattermost.com/company/about-mattermost)
- **Mission impact**: Work deployed in mission-critical environments supporting defense, intelligence, and cyber organizations worldwide. [mattermost.com/careers](https://mattermost.com/careers/)
- **High-trust, fast-moving environment**: Ideas win on merit; employees wear multiple hats and have broad impact. [mattermost.com/careers](https://mattermost.com/careers/)
- **Leadership principles**: Earn trust, be a multi-tool player, high impact, customer obsession, ownership, self awareness.
- **Engineering culture**: ~70% of R&D staff come from open source community; contributors can transition to paid roles. [handbook.mattermost.com](https://handbook.mattermost.com/contributors/join-us)
- **Perks**: Not detailed in provided sources, but remote-first flexibility and open source community involvement are core benefits.

## Sources
1. [handbook.mattermost.com – About Mattermost](https://handbook.mattermost.com/company/about-mattermost)
2. [job-boards.greenhouse.io – Mattermost Jobs](http://job-boards.greenhouse.io/mattermost)
3. [mattermost.com/careers – Careers Page](https://mattermost.com/careers/)
4. [mattermost.com – Main Site](https://mattermost.com/)
5. [handbook.mattermost.com – Join Us](https://handbook.mattermost.com/contributors/join-us)

## Other roles at Mattermost

- [Staff Full Stack Engineer](https://feeny.ai/job/staff-full-stack-engineer-mattermost-united-states-kdmtj8jyype5) — United States
- [Staff Full Stack Engineer](https://feeny.ai/job/staff-full-stack-engineer-mattermost-toronto-550zy169chfz) — Toronto, Canada
- [Lead Site Reliability Engineer](https://feeny.ai/job/lead-site-reliability-engineer-mattermost-united-states-je123mpv22h1) — United States
- [Senior Full Stack Engineer](https://feeny.ai/job/senior-full-stack-engineer-mattermost-ontario-hhze2xzrs6mw) — Ontario, Canada / Toronto, Canada
- [Senior Full Stack Engineer](https://feeny.ai/job/senior-full-stack-engineer-mattermost-united-states-rrbt8txgdxxr) — United States
- [GRC Manager](https://feeny.ai/job/grc-manager-mattermost-united-states-w8va7dz6vn1c) — United States
- [Senior Account Executive (Enterprise)](https://feeny.ai/job/senior-account-executive-enterprise-mattermost-united-states-yhf7hz2n3bha) — United States
- [Senior React Native Engineer](https://feeny.ai/job/senior-react-native-engineer-mattermost-united-states-jmwaqw3c3jaa) — United States
- [Senior Security Engineer](https://feeny.ai/job/senior-security-engineer-mattermost-spain-5k61149xhjte) — Spain
- [Senior Security Engineer](https://feeny.ai/job/senior-security-engineer-mattermost-germany-564jwxee0hm0) — Germany